Job Description: We are looking for a skilled and client-focused Microsoft Dynamics 365 CRM Functional Consultant to join our team. In this role, you will play a critical part in analyzing business needs, designing CRM solutions, and driving successful implementations for our clients. Key Responsibilities: Collaborate with business stakeholders to conduct discovery sessions and workshops to define functional requirements and optimize business processes. Prepare and present functional demos, proof of concepts, and process walkthroughs that demonstrate the capabilities of Dynamics 365 CRM to clients. Lead configuration, setup, and customization of Microsoft Dynamics 365 CRM modules, ensuring alignment with client-specific requirements. Contribute to the creation of Statements of Work (SoW), including time and effort estimates and solution planning. Act as a trusted advisor to clients, offering insight into the features, best practices, and roadmap of Microsoft Dynamics 365 (Customer Engagement). Work alongside development teams to translate business requirements into functional specifications and support solution delivery. Develop and maintain strong client relationships by understanding their goals, pain points, and operations. Deliver impactful presentations and training sessions tailored to various audiences, including end users, management, and technical teams. Design workflows, wireframes, and documentation such as process maps, functional specs, user guides, and solution architecture using tools like Visio and PowerPoint. Support internal teams during the pre-sales phase by contributing to solution architecture, proposal writing, and client engagement strategies. Stay current with product updates and trends in the Dynamics 365 ecosystem to continuously improve solution delivery and client value. Required Skills & Experience: Proven experience implementing and configuring Microsoft Dynamics CRM (2015/2016 and/or Dynamics 365 CE). Familiarity with Power Platform, Power Automate, and related Microsoft technologies is a must. Strong understanding of CRM business processes, including Sales, Customer Service, and Marketing. Ability to map client requirements to platform capabilities and recommend effective business solutions. Hands-on experience in functional documentation, business process modeling, and user training. Excellent communication and presentation skills with experience in client-facing roles. Job Types: Full-time, Permanent Pay: Up to ₹1,400,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Schedule: Day shift Monday to Friday Experience: CRM functional consultant: 3 years (Required) Language: English (Required) Location: Ambawadi, Ahmedabad, Gujarat (Preferred) Work Location: In person Speak with the employer +91 9328062158 Expected Start Date: 01/07/2025

Job Description: We are looking for a skilled and client-focused Microsoft Dynamics 365 CRM Functional Consultant to join our team. In this role, you will play a critical part in analyzing business needs, designing CRM solutions, and driving successful implementations for our clients. Key Responsibilities: Collaborate with business stakeholders to conduct discovery sessions and workshops to define functional requirements and optimize business processes. Prepare and present functional demos, proof of concepts, and process walkthroughs that demonstrate the capabilities of Dynamics 365 CRM to clients. Lead configuration, setup, and customization of Microsoft Dynamics 365 CRM modules, ensuring alignment with client-specific requirements. Contribute to the creation of Statements of Work (SoW), including time and effort estimates and solution planning. Act as a trusted advisor to clients, offering insight into the features, best practices, and roadmap of Microsoft Dynamics 365 (Customer Engagement). Work alongside development teams to translate business requirements into functional specifications and support solution delivery. Develop and maintain strong client relationships by understanding their goals, pain points, and operations. Deliver impactful presentations and training sessions tailored to various audiences, including end users, management, and technical teams. Design workflows, wireframes, and documentation such as process maps, functional specs, user guides, and solution architecture using tools like Visio and PowerPoint. Support internal teams during the pre-sales phase by contributing to solution architecture, proposal writing, and client engagement strategies. Stay current with product updates and trends in the Dynamics 365 ecosystem to continuously improve solution delivery and client value. Required Skills & Experience: Proven experience implementing and configuring Microsoft Dynamics CRM (2015/2016 and/or Dynamics 365 CE). Familiarity with Power Platform, Power Automate, and related Microsoft technologies is a must. Strong understanding of CRM business processes, including Sales, Customer Service, and Marketing. Ability to map client requirements to platform capabilities and recommend effective business solutions. Hands-on experience in functional documentation, business process modeling, and user training. Excellent communication and presentation skills with experience in client-facing roles. Job Types: Full-time, Permanent Pay: Up to ₹1,400,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Schedule: Day shift Monday to Friday Experience: CRM functional consultant: 3 years (Required) Language: English (Required) Location: Ambawadi, Ahmedabad, Gujarat (Preferred) Work Location: In person Speak with the employer +91 9328062158 Expected Start Date: 01/07/2025