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0 - 5 years
2 - 2 Lacs
Navi Mumbai, Thane
Work from Office
DOJ: Immediate basis Nature of Job: , Troubleshooting Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice Requirements: Hsc + 6 months experience on paper / Any Grad Freshers Salary - Upto 22k in hand Required Candidate profile Shifts: Any 9 hour day shift between 9 am to 9 pm Weekoff: 6 days working, any 1 Rotational weekoff
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Bengaluru
Work from Office
Hiring for Technical support voice / non voice Graduate can apply Min 1 year experience mandatory Excellent communication required Salary: 22-300k 5 day working Rotational shifts 2 rotational off 2 way cab Contact :Swathi 6360 576 106/ 843 1008 343,
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Pune, Bengaluru, Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in PUNE & Bangalore . *Kindly note this a work from office role Profile - Technical Support Associate Qualification * Graduates * Good Verbal --- communication skills in English *1 year International Technical support Experience required in gaming Blended process. Salary - Rs 4 LPA -- FOR 1 YR EXP Salary - Rs 6.5 LPA - FOR 2 YR EXP Working days -5 (Rotational Shifts)-2 days rotational off To get your telephonic Interviews Scheduled kindly reach out to our Expert H.R's Whats aap /Call SIYA 7655006262 AKANSHA - 9821182648 VANSHIKA - 9821182651 ARRESHA 9628373763 ## NO PLACEMENT CHARG ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards H.R Team KVC CONSULTANTS LTD.
Posted 3 months ago
1 - 6 years
3 - 7 Lacs
Bengaluru
Work from Office
Hi We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) ***Minimum 1 Yr of experience in Service Desk/Technical Support - L1/L2/Desktop Support*** Role purpose : Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , web, chat and Service Requests Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Desired Candidate: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill: Prior SD experience and excellent English speaking skills To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Service Desk Bangalore (Job Code # 29)
Posted 3 months ago
1 - 5 years
3 - 6 Lacs
Ghaziabad, Delhi, Noida
Work from Office
Technical Sales Executive – Noida Nexelevate is hiring a Technical Sales Executive for printer & IT sales. Must have experience in printer sales or tech support, strong communication & sales skills. Noida | Harsh - 8130381069 Required Candidate profile printer sales Sr. Technical Sales Executive Perks and benefits Travel Allowance || Food Allowance || Incentive
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Faridabad, Ghaziabad, Delhi NCR
Work from Office
Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 4LPA to 5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 8882138273, 9147047908, 7290845078
Posted 3 months ago
2 - 4 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma
Posted 3 months ago
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