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1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support Only Graduates Can Apply NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS (Not More than 1 Week of Notice Will Work) 1 Yr of Tech Support International BPO On Papers (Mandate) Minimum 12 Months Exp as a Technical Support International Voice Mandatory . CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
You will be part of a dynamic and youthful team of technical and marketing professionals known for their energy, creativity, and fun approach. Bringing a touch of glamour to every project, our commitment to quality service sets us apart from the rest. Your role involves efficiently implementing products within specified timelines by understanding the customer's architecture and environment. You will create project plans for each customer, outlining tasks for the customized product installation. Monitoring key deliverables, ensuring project milestones are met, and providing training to customers and channel partners are essential responsibilities. Additionally, you will evaluate customer needs, suggest upgrades, and produce user-friendly documentation and training materials. To excel in this role, you should have 1-2 years of experience in Implementation, Technical Sales, Pre-Sales, Post-sales, or Tech Support in Cyber Security, Enterprise Software, Security, Cloud, or SaaS-based companies. A solid understanding of IT Infrastructure Management, Information Security, network, and system security is required. Proficiency in administering Unix/Linux, Windows, Mac systems, and Virtualization, along with strong analytical, problem-solving, and communication skills, is essential. Prior experience as an Implementation Engineer is preferred. Qualifications include a Bachelor's degree in Computer Science, Engineering, or a related field, proficiency in software implementation, integration, and knowledge of programming languages like React JS, Node JS, or Python. Excellent communication, interpersonal skills, attention to detail, and a customer-centric approach are crucial. Experience in customer support or client-facing roles is advantageous. This is a full-time position based in Coimbatore, Tamil Nadu. The ability to commute or relocate to the location is preferred. A positive attitude, perseverance, and willingness to travel up to 25% are desired attributes. If you enjoy working independently and as part of a team, possess strong problem-solving abilities, and are committed to delivering high-quality work, we encourage you to apply.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As a Content Writing Intern utilizing Artificial Intelligence at The GAO Group, a leading supplier of advanced electronics and network products for engineers worldwide, you will have the opportunity to observe and learn about the integration of AI-powered solutions into the tech support operations. Your main responsibilities will include writing content using AI, participating in discussions and research related to AI for tech support, and contributing to the development of training materials for AI. To qualify for this internship, you should be currently pursuing a degree in Tech or a related field. Strong communication and interpersonal skills are essential, along with a detail-oriented approach and the ability to multitask in a fast-paced environment. An eagerness to learn and collaborate within a team setting is highly valued. Proficiency in the Microsoft Office suite, including Excel, Word, and PowerPoint, is also required. Benefits of this internship include gaining real-world work experience at a reputable high-tech company, acquiring practical knowledge, work ethics, and team spirit, receiving three certificates upon completion, and the flexibility of remote work, enhancing your employability and competitiveness in the job market. Join us at The GAO Group and embark on a rewarding internship experience that will broaden your skills and knowledge in the exciting field of AI content writing.,
Posted 3 weeks ago
5.0 - 7.0 years
8 - 10 Lacs
Bengaluru
Hybrid
Greetings from Synamedia!!!! Experience Required: 5+ years in IT support roles Familiarity with ticketing systems, email, phone, and chat-based support Exposure to multinational environments Support Responsibilities: Second-level IT support for internal users globally Troubleshooting issues on: Windows & Mac laptops/desktops Servers, printers, and video conferencing equipment Hardware diagnostics Support for Microsoft Office 365 24/7 shift model (must be open to shift-based work) Mandatory Tech Skills: Azure Active Directory JAMF Intune Key Responsibilities Technical Support Installation & Troubleshooting: Hardware, software, and network issues Escalation Management: Ensure ticket documentation and resolution System Maintenance: Updates, patching, performance optimization Incident & Knowledge Management Incident Handling: Documenting, resolving, and collaborating with teams Knowledge Sharing: Contributing to internal documentation and peer training Communication & Collaboration Maintain clear communication with end-users Work closely with cross-functional IT teams Specialized Duties Network support Application-specific support Scripting and task automation Basic system administration Security best practices Required Technical Skills Personal Attributes Strong customer-first mindset Excellent communication and listening skills Receptive to critical feedback
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description Job Title: Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Pune
Work from Office
Job description Job Title: Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome or up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad and bangalore *Kindly note this a work from office role with job location in Hyderabad and Bangalore Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 3 weeks ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Bachelors degree in information technology, Computer Science, or a related field (or equivalent experience). 0-1 years of experience in a technical support or analyst role. Proficiency in Excel Familiarity with System Basic understanding of WFM (Workforce Management) Strong interpersonal and communication skills. Ability to prioritize tasks and manage time effectively. Strong telephonic skills and Typing skills. Maintain data accuracy in rostering systems and client records. Ability to work under pressure in a fast-paced environment. Shift Timings: 24*7
Posted 3 weeks ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Hiring for Office 365 || Networking || Active Directory Freshers/ Experienced (Min 1yr exp in International) Must have 1 year Hands on experience of Active Directory ,o365,dns,dhcp,networking Salary up to 4lpa - 8.4lpa + incentives + variables Required Candidate profile Candidates should have strong knowledge & experience in Active Directory, O365, EPS, Microsoft & its products, DNS, DHCP, RFC, OneDrive, etc. (Into International Process) Freshers are also welcome; up to 1 year of tech support experience preferred Job Title: International Technical Support Executive Location: Pune Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Freshers are welcome; up to 1 year of tech support experience preferred Perks & Benefits: Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Freshers Can Also Apply Excellent client incentives. Cab facility. Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
2.0 - 3.0 years
3 - 3 Lacs
Chennai
Work from Office
Troubleshoot and resolve issues Perform system maintenance and data cleanup Manage user accounts and profiles Monitor network activity. Conduct in-house application training Requirements Strong Windows OS & Linux knowledge. Good in communication.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice / Chat Process for MNC BPO Call Centre ? Work From Office International Process Rotaional Shifts CTC 20-35 K /M Call / Whats App Sourabh @ 9779924404 for interview in Chandigarh / Mohali Walkin Interview Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Ghaziabad, New Delhi
Work from Office
Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 3LPA to 5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 9147047908, 7290845078, 9147047909
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Rohtak, Bhopal, Gwalior
Work from Office
Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 3LPA to 5LPA Rotational Shift with 5 Working Days Call / WhatsApp- 9147047909, 9997196123, 7290845078
Posted 1 month ago
1.0 - 4.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year International Technical support Experience Salary - Upto 4 Lpa Working days -5 (Rotational Shifts)-2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Surbhi 788029229 *Khushi 7869457739 *kanak 898289979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support NOTE - NOTICE PERIOD OF MORE THAN A WEEK WILL TOTALLY NOT WORK SO APPLY ACCORDINGLY LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in Pune Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Hey Job Seekers Do you want to work in Voice Process for MNC BPO Call Centre ? Work From Office Call / Whats App Sourabh @ 9779924404 for interview in Chandigarh / Mohali Freshers & Experienced CSR already working in a BPO can apply for Better Salary Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 1 month ago
4.0 - 9.0 years
8 - 11 Lacs
Pune
Hybrid
\ Technical Support Specialist We are seeking a detail-oriented and customer-focused Technical Support Specialist to join our support team. The ideal candidate will provide first-level technical assistance to customers, troubleshoot issues, and ensure a high level of customer satisfaction. This role requires excellent communication skills, a good understanding of technical systems, and a passion for problem-solving. What will you do? Duties and responsibilities: Provide technical and application support via phone and email in a professional and timely manner Understand the reported issue and ensure an accurate resolution is provided to the customers, backed with complete documentation ¢ ¢ ¢ Develop skills in analytical thinking and holistic problem solving of technical issues to troubleshoot real- time cases, including the correct use of knowledge-based articles Guide customers through step-by-step solutions and escalate unresolved issues to Level 2 support, if necessary Works closely with Level 2 Engineers/team to solve complex problems and provide customers with all-in- one support and solution experience ¢ ¢ Contributes to SOPs, new procedures and updates as needed Adherence to specific day-to-day work instructions: case management in Salesforce, reporting, meeting the SLAs and FCR (First Call Resolution) targets specified by the in-line Manager What are we looking for? Qualifications: ¢ A degree in engineering is a must, preferably B.E / B.Tech / M.Tech Mechanical Engineering Experience required: ¢ Proven experience of 6- 7 years in technical troubleshooting How will you do it? Knowledge, skills, and abilities required: ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ ¢ Knowledge of HVAC Equipment like chiller, RTU, FCU, AHU etc, is preferred Good understanding of electricals and ability to read and interpret the wiring diagrams Good verbal and written communication skills Basic level of proficiency in Microsoft Office Excel and Outlook Strong customer service know-how Good interpersonal and problem-solving skills Ability to work independently and / or in a team environment Ability to work in shifts: all time zone in US (primarily 6.30pm to 3.30am IST) Salesforce CRM usage will be an added advantage \ Information Security Responsibilities: ¢ ¢ ¢ ¢ ¢ Adhere to JCI policies, guidelines and procedures pertaining to the protection of information assets Adhere to JCI product security standards and guidelines for secured software product development The software, licenses, shall be deployed and used only in accordance with JCI licensing agreements Unless provided in the applicable license, notice, or agreement, copyrighted software shall not be duplicated, except for backup and archival purposes ¢ ¢ Any software that is acquired illegally or does not have a valid license shall not be deployed or used. Copying of third party materials without an appropriate license is prohibited The employees, contractors or third-party personnel shall not copy, extract or reproduce in any way, copyrighted material from the Internet on information systems provided by organization, other than permitted by copyright law ¢ ¢ Implement appropriate physical and technical safeguards to protect the confidentiality, integrity and availability of information assets All employees, contractors and third parties shall be responsible to report all information security incidents, alerts, warnings and suspected vulnerabilities, in a timely manner, and share such information only with authorized personnel
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
To Get Job in Call Centre Call / WhatsApp Sourabh @ 9779924404 Hiring For Customer Support Rounds will be Telephonic/ Walk-in Chandigarh , Mohali Location Ready To Work In Rotational Shifts From Office & Good with Spoken English/ Computer Savvy Required Candidate profile Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby In House Cafeteria Subsidised Meals
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali/SAS Nagar, Chandigarh, Panchkula
Work from Office
International & Domestic BPO Call Centre Job For Chandigarh / Mohali Call / WhatsApp @ 9779924404 For Interview Now Ready To Work In Rotational Shifts Excellent English Communication Skills Work From Office CTC 20 -32 K / M Immediate Joining Required Candidate profile Graduate Excellent Communication Skills Tech Savvy Willing to work in rotational shifts What You Get:- Good Salary Incentives Career Growth PG available nearby Subsidised Meals Perks and benefits Must have Excellent English Communication skills
Posted 1 month ago
3.0 - 8.0 years
4 - 9 Lacs
Hyderabad, Coimbatore
Work from Office
Hiring tech support professionals for leading MNC Location: Hyderabad & Coimbatore Shift: rotational shift( night shift) Excellent communication skills experience into SQL Query, Linux, Web protocols, any cloud platform call Amit- 9990035668
Posted 1 month ago
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