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0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
Role Overview: As a Tech Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for providing inbound technical support to customers during US Shift. Your primary tasks will include diagnosing printer, router, and antivirus issues, recommending the best solutions to customers, and selling technical support plans along with relevant software. Key Responsibilities: - Take inbound calls from customers facing technical issues with printers, routers, and antivirus software - Diagnose the issues effectively and provide the most suitable solution to the customer - Offer technical support plans and related software to customers - Use your convincing and sales skills to close calls...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
punjab
On-site
As a Senior Performance Marketer with expertise in Meta & Google Ads, you will play a pivotal role in scaling campaigns and delivering measurable ROI. Your responsibilities will include: - Planning, launching, and optimizing high-performing campaigns across Meta & Google platforms - Focusing on tech support inbound calls and D2C performance marketing - Owning the full funnel from strategy to execution to reporting - Scaling campaigns profitably through data-backed decisions - Experimenting with creatives, targeting, and bidding strategies to maximize conversions To be successful in this role, we are looking for someone with: - 7+ years of proven experience in performance marketing, with expe...
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Role Overview: As an Associate Consultant, you will be aligned to one of the service lines such as Advisory Enablement, Advisory Technology, Healthcare, Supply Chain, Procurement, Customer Solutions, Cyber Security, Enterprise services, CIO Advisory, or Managed Services. Your role will involve learning and successfully completing on-the-job trainings for the relevant function, technology, or service offering. You will collaborate closely with in-country management consulting teams globally, becoming a subject matter expert in your aligned area. Effective communication and collaboration with stakeholders to ensure client satisfaction will be key in this role. Key Responsibilities: - Understan...
Posted 1 week ago
1.0 - 6.0 years
2 - 6 Lacs
noida, bengaluru, mumbai (all areas)
Work from Office
Job description HELP DESK Associate/Senior Associate Role Responsibilities : Provide L1 and L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. Required Skills : Qualification: Gra...
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
chandigarh
Work from Office
Inbound calls, understand customer need, handle objections confidently Convert hot leads on the call and book appointments Timely follow-ups Update CRM/dialer Achieve daily/weekly targets US process compliance, QA standards, and call scripts Sales incentives
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
Role Overview: You will be responsible for prospecting and qualifying leads through calls and chats. Your main focus will be to understand customers" IT needs and recommend suitable service plans or software solutions. Meeting monthly sales targets and providing regular reports on key performance indicators (KPIs) will be essential in this role. Key Responsibilities: - Prospect and qualify leads through calls and chats - Understand customers" IT needs and recommend suitable service plans or software solutions - Meet monthly sales targets - Provide regular reports on key performance indicators (KPIs) Qualifications Required: - Excellent communication skills in English - Previous experience in...
Posted 1 week ago
3.0 - 6.0 years
8 - 11 Lacs
mumbai
Work from Office
Job Title: Technical support Engineer -II Location: Mumbai Employment Type: full-time The job The support engineer will be deputed to one of our client sites in Mumbai full-time. He or she needs to support all AVEVA products mainly AVEVA Marine, solving basic queries. Coordinating with our support team as and when required. Key responsibilities Installation of AVEVA Marine software, Patch updating /up gradation, Call log/incident raise maintenance, Coordination with AVEVA support for issues and day to day activity, Coordination with users regarding issues faced by them for AVEVA Marine software, Maintenance of uniformity with respect to software and patches on all workstations, Basic level p...
Posted 1 week ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As an Inbound Technical Support Process Associate at Adeeba E-Services Pvt. Ltd., you will be a crucial part of the team responsible for providing exceptional customer service and technical support to offshore consumers. Your main responsibilities will include: - Taking inbound calls from customers regarding printer, router, and antivirus issues - Diagnosing technical problems accurately and recommending effective solutions - Selling technical support plans and relevant software to customers to enhance their experience To excel in this role, you should meet the following qualifications: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently handle and ...
Posted 2 weeks ago
0.0 - 13.0 years
0 Lacs
delhi
On-site
Role Overview: As a Computer Engineer / IT Executive at WProjects Management LLP in New Delhi, NCR, your primary responsibility will be managing the complete IT infrastructure of the company. This includes overseeing hardware, networks, servers, and software. Your role will also involve providing daily tech support, troubleshooting for staff and systems, proposing digital solutions to enhance efficiency, assisting in software tool development, maintaining cybersecurity protocols, researching new technologies, coordinating with external IT vendors, and setting up cloud storage and communication tools. Key Responsibilities: - Manage the complete IT infrastructure of the company, including hard...
Posted 2 weeks ago
0.0 - 3.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
You are invited to join Adeeba E Services Pvt Ltd as a Customer Service Executive / Technical Support Executive for the Inbound Voice Process (Tech Support) team in the US Shift. As part of your role, you will be responsible for handling inbound calls regarding printer, router, and antivirus issues from customers. Your ability to diagnose problems effectively and provide suitable solutions to customers will be crucial. Additionally, you will offer technical support plans and recommend relevant software to fulfill customer needs. Some of the benefits and facilities you can enjoy at Adeeba E Services Pvt Ltd include a fixed salary credited on the 1st of every month, 24 leaves per year with com...
Posted 2 weeks ago
7.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
Your role overview includes working with a top software giant in India, requiring 7+ years of experience in tech support and AI/ML. The job is based in Hyderabad and involves technical expertise in enterprise application support management, communication and problem-solving skills, familiarity with Supply Chain domain, Service Now for Incident Management, and observability/monitoring tools like PagerDuty, Data-dog, Prometheus, and Splunk. You will lead innovation in support using AI and LLM-powered tools, act as a technical lead during critical incidents, develop automation for support processes improvement, and contribute to building smart support tools like AI/ML summarizers, chatbots, and...
Posted 2 weeks ago
0.0 - 4.0 years
0 - 0 Lacs
pune, maharashtra
On-site
As a CMS Executive at Integrated Active Monitoring Pvt Ltd in Swargate, Pune, you will be responsible for various tasks related to computer handling, basic networking knowledge, written and verbal communication skills, problem-solving abilities, and tech support. The company is actively seeking to fill 5 positions for experienced professionals or freshers. The job timings are divided into 3 shifts: 7 am to 3.30 pm, 3 pm to 11.30 pm, and 11.00 pm to 7.30 am. Key Responsibilities: - Computer handling - Basic networking knowledge - Written and verbal communication skills - Problem-solving abilities - Tech support Qualifications Required: - Degree in B.E, M.Sc, B.Sc, M.Com, B.Com, MCA, BCA, M.A,...
Posted 2 weeks ago
13.0 - 17.0 years
0 Lacs
delhi
On-site
As a Business Development Executive & Tech Specialist at Ivy & Prime, you will play a crucial role in driving business development, onboarding key partners, and supporting technical setup in the MVP phase. Your responsibilities will include partnering, creator, & early user onboarding, telehealth & pharmacy setup, B2B outreach, deal sourcing & partner expansion, community building & network operations, tech support, product feedback & MVP ops, and social commerce growth & early campaign execution. Key Responsibilities: - Identify, approach, and onboard verified early partners such as doctors, creators, sellers, and pharmacies. - Assist partners in setting up their profiles, catalogues, and c...
Posted 2 weeks ago
2.0 - 6.0 years
8 - 13 Lacs
navi mumbai
Work from Office
eClerx is Hiring for Escalation - Monitoring Key Responsibilities Continuously monitor alerts, alarms, dashboards, and event logs from various applications, network devices, and systems like ASSURE1 and SEV1 Identify incidents and anomalies proactively and take immediate action as per defined SOPs. Escalate issues to relevant technical teams (network, server, application, security) within agreed SLAs. Perform initial triage of alerts to rule out false positives. Document incident details accurately in the ticketing system. Follow up on escalated incidents to ensure resolution and closure. Act as the first point of contact for incidents in the NOC. Maintain clear communication with L2/L3 supp...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
hyderabad
Remote
NOTE: FCS offer's 100% Free placements to Applicants, NO Registration Fee's. PERMANENT WORK FROM HOME with NONVOICE Process in DAYSHIFT's - Openings for Reputed TOP MNC in Hyderabad ! Mode of Work: Work from Home (Applicants Must be Flexible to Work in Hybrid mode for Initial 3Months Training) * Applicants Must Attend F2F Interview in Hyderabad Office as on 03-Dec-25 (Wednesday) & 05-Dec-25 (Friday) at 9am onwards at below Location. Interview Venue : Futurz Consultancy Services, # 305, 3rd Floor, Prime Plaza Complex, Above Malabar Jewellers, Himayath Nagar Main Road, Hyderabad Google Maps Link: https://g.co/kgs/SnmsDu6 Process: GOOGLE Ads - Content Moderator (Nonvoice Process) Shift Timings:...
Posted 2 weeks ago
0.0 - 1.0 years
0 - 0 Lacs
hyderabad, andhra pradesh
On-site
We are hiring Tech Graduates / Freshers for a leading global organization in the IT services industry. If you are looking to start your career in technical support with a reputed firm and enjoy working in a chat-based role, this opportunity is for you! Job Details: Role: Technical Support Executive (Chat Process) Experience: Freshers only Education: Any technical graduate (BE / BTech / BCA / BSc IT / MCA or equivalent) Employment Type: Permanent role Salary Package: 4.5 LPA Working Days: 5 days a week Week Offs: 2 days (rotational) Shift: As per business requirement Transportation: Cab facility provided Job Responsibilities: Provide technical assistance via chat to customers Diagnose and res...
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
gurugram
Work from Office
Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills :Service Desk Management Good to have skills :Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification :15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and our systems or applications. You...
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring for one of our premium Customers. Please Call HR Ameen @ 9538429000 or 9964080000 or 7090020000 or 08046115600 The JD is as follows: BPO Hiring | 25+ Companies | Immediate Joiners | BLR CTC: 3.26.5 LPA | Locations: Whitefield / Koramangala / Electronic City / Bannergatta road/ Manyatha tech Park / Mahadevapura/ Marthalli/ Sarjapura / Bellandoor / Bomanahalli About the Role: Customer Support Voice Day-to-day: • Assist customers with router reset & basic diagnostics • Book engineer appointments when required • Explain plans, contracts & charges • Update customer interactions in CRM Must-haves: good communication ski...
Posted 3 weeks ago
4.0 - 8.0 years
8 - 10 Lacs
hyderabad
Work from Office
Greetings we are looking for Technical/Customer Care Team leaders in Hyderabad *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Team Lead - A) International Technical Support - (Voice) B) International Customer Care - Voice Job location -HYDERABAD Qualification *Overall 4+ years of experience *1 year + Team Leading Experience Salary - Upto 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap : * Khushi 7869457739 * Honey 8871997083 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
hyderabad
Remote
NOTE: FCS offer's 100% Free placements to Applicants, NO Registration Fee's. PERMANENT WORK FROM HOME with NONVOICE Process in DAYSHIFT's - Openings for Reputed TOP MNC in Hyderabad ! Mode of Work: Work from Home (Applicants Must be Flexible to Work in Hybrid mode for Initial 3Months Training) * Applicants Must Attend F2F Interview in Hyderabad Office as on 26-Nov-25 (Wednesday) & 28-Nov-25 (Friday) at 9am onwards at below Location. Interview Venue : Futurz Consultancy Services, # 305, 3rd Floor, Prime Plaza Complex, Above Malabar Jewellers, Himayath Nagar Main Road, Hyderabad Google Maps Link: https://g.co/kgs/SnmsDu6 Process: GOOGLE Ads - Content Moderator (Nonvoice Process) Shift Timings:...
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
hyderabad
Remote
NOTE: FCS offer's 100% Free placements to Applicants, NO Registration Fee's. PERMANENT WORK FROM HOME with NONVOICE Process in DAYSHIFT's - Openings for Reputed TOP MNC in Hyderabad ! Mode of Work: Work from Home (Applicants Must be Flexible to Work in Hybrid mode for Initial 3Months Training) * Applicants Must Attend F2F Interview in Hyderabad Office as on 26-Nov-25 (Wednesday) & 28-Nov-25 (Friday) at 9am onwards at below Location. Interview Venue : Futurz Consultancy Services, # 305, 3rd Floor, Prime Plaza Complex, Above Malabar Jewellers, Himayath Nagar Main Road, Hyderabad Google Maps Link: https://g.co/kgs/SnmsDu6 Process: GOOGLE Ads - Content Moderator (Nonvoice Process) Shift Timings:...
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
vijayawada, visakhapatnam, hyderabad
Work from Office
Loyalty Exciting Career Opportunity with Tech Mahindra International Voice & Chat Process! Location: Bahadurpally, Hyderabad Work Mode: Work from Office | 5 Days a Week | 2 Rotational Offs Cab Facility: 2-Way Cab Provided | 20k Loyality Bonus International Chat Process Customer Support Associate campusmarg, 1st Floor, Naga Suri Plaza, Above Bank of Inida, Near Aster Prime Hospital, Ameerpet What Youll Do: Handle customer queries via chat (non-voice). Provide quick, accurate, and grammatically sound responses. Manage multiple chat windows with efficiency. Ensure top-quality service with every interaction. Who Can Apply: Education: Undergraduates / Graduates / Postgraduates Experience: Fresher...
Posted 3 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
bengaluru
Work from Office
HIRING FOR TECHNICAL SUPPORT Voice/CHAT PROCESS Salary: Upto 4.5lpa Work Location: BTM Layout Eligibility: Graduates & Undergraduates can apply Job Description (Technical Support Voice/Chat Process): Handle customer queries through Voice / live chat with high accuracy and clarity Troubleshoot basic technical issues related to products/services Guide customers with step-by-step resolutions Document interactions and update internal systems Ensure quick response time and maintain chat quality standards Provide excellent customer experience with a problem-solving approach Work closely with internal teams for escalations and issue resolutions Requirements: Excellent verbal and written communicati...
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
noida, jaipur
Work from Office
Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. salary: 27 K to 40K CTC Qualification: UG/PG/Fresher/Good English shift: Rotational 15 days accommodation/Tickets Free location: Jaipur/Noida/Mohali Required Candidate profile Hiring for customer support, Technical support executive for voice/Chat/International BPO. Only graduates Perks and benefits 15 days hotel accommodation and Tickets Free
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: You will be responsible for managing a team of Tech Support Executives providing Voice based Support for Internet Connectivity Issues. Additionally, you will be required to handle internal and external SLAs, manage people and performance, as well as handle client escalations. It is essential that you are open to working in NIGHT Shifts or from the office. Key Responsibilities: - Manage a team of Tech Support Executives - Provide Voice based Support for Internet Connectivity Issues - Ensure compliance with internal and external SLAs - Manage and develop team members - Handle client escalations effectively Qualifications Required: - Graduation degree - Minimum 5 years of work ex...
Posted 3 weeks ago
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