273 Tech Support Jobs - Page 10

Greetings we are looking for Technical Team leaders in Pune, Hyderabad and Bengaluru *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Team Lead - International Technical Support Executive - (Voice) Job location - Bengaluru/Pune/Hyderabad Qualification *Overall 4+ years of experience *1 year + Team Leading Experience Salary - Upto 10Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :Tech Support Bengaluru" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Simran...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Position Title : Senior Developer - Dot Net - Level - 2 Tech support Immediate Job Opportunity Experience: 3 to 6 Years We are hiring enthusiastic Dot Net professionals Who have strong hands-on experience into C#.NET, MS SQL, Expertise in handling bug fixing, Level -2 Tech Support Must be interested to work in Rotational shifts and Windows Application projects . Male candidates are only preferred currently, as there is need to work in Rotational shifts Technical Skill Set: C# (Mandatory) MS-SQL (Mandatory) Position Summary: Having 3+ Years of mandatory experience on C#, WinForms and SQL Good Communication and soft skills. Having experience either any one of C++, SSRS, Crystal Report and basi...

chat process (technical background) Graduate fresher/6 months technical exp Salary- 25k inhand + incentives 5 days working with any 2 rotational week off

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 4LPA to 6LPA Rotational Shift with 5 Working Days Call / WhatsApp- 8882138273, 9147047908, 7290845078

Role- Tech Support Executive Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

Hiring for Technical support executive/CSE/for international BPO. only Work from office. salary: 27 K to 50K CTC Qualification: Graduation passed, Excellent English communication. shift: Rotational Fresher can apply. Location: Jaipur/Gurugram/Pune

Manage &execute IT service delivery based on ITIL processes Handle incidents, service requests, &change management efficiently Maintain SLA compliance and escalate unresolved issues timely Collaborate with L1/L2 teams for troubleshooting, resolution Required Candidate profile Prepare reports and dashboards on incident trends and performance metrics Support continual service improvement initiatives Conduct root cause analysis and problem management Perks and benefits Perks and Benefits

Position Title : Senior Developer - Dot Net - Level - 2 Tech support Immediate Job Opportunity We are hiring enthusiastic Dot Net professionals Who have strong hands-on experience into C#.NET, MS SQL, Expertise in handling bug fixing, Level -2 Tech Support Must be interested to work in Rotational shifts and Windows Application projects . Experience: 3 to 5 Years Male candidates are only preferred currently, as there is need to work in Rotational shifts Technical Skill Set: C# (Mandatory) MS-SQL (Mandatory) Position Summary: Having 3+ Years of mandatory experience on C#, WinForms and SQL Good Communication and soft skills. Having experience either any one of C++, SSRS, Crystal Report and basi...

International Chat Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Chat Process) Process:- Chat Process (Chat Process) Note:- Work From Office. Salary :- 2 Lack CTC to 4.25 Lack CTC Experience:- 0 to 4 Year experience Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Chat process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Chat Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own ...

*candidate need to deal with customer on chat or email *Handling customer queries *solving customer problems as per requirement.. *raising complaints whenever required. *providing over all customer service for more details call on Abha 6394461757

Top MNC BPS is hiring for International Voice Non-Voice Blended Process. Candidate Must be Super excellent in English Communication. CTC - Upto 4LPA to 6LPA Rotational Shift with 5 Working Days Call / WhatsApp- 8882138273, 9147047908, 7290845078

About the role The Operations Team Leader - Bilingual is responsible for directing, monitoring, and developing the team of Operations CSRs under his/her charge, providing the necessary tools for your team to perform its tasks in order to ensure ongoing compliance metrics assigned to the account. Required Profile: Must be on Team Leader role for more than 2 years with International BPO Open to work in rotational shifts and week offs Customer Support experience preferable Knowledge of NPS desired English Proficiency - B2 or above Responsibilities : Monitoring a Real time queues KPI management Coaching, mentoring and upskilling the team members Ensure healthy Service Levels; Continuous monitori...

4 years in BPO International Customer Voice process,1 year as a Team Leader on the paper * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

4 years in BPO ,1 year as a Team Leader on paper International Voice Technical process * Rotational Shifts *Manage team of 7-14 *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Detailed Job Description Techno Management experience preferably for Tech support engagements. Techno Managers would be a good fit Should have proficiency in handling large teams, escalation management and client management Cloud knowledge is important, GCP knowledge would be preferred. Interested Candidates can share your updated resume to the below Email ID: sowmiya.m212910@cognizant.com

Designation : Engineer - L1(Technical Support) Job Location : Chennai Shift :Night shift Job Responsibilities: Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. Ensure resolution provided in the first interaction with the customer Acquiring knowledge about the newly released products and recent updates. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service Position and sell Premium support contracts to customers based on their support entitlement. Technica...

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve clien...

Key Responsibilities: Provide L1/L2 technical support for hardware, software, and network-related issues. Respond to customer queries via phone, email, or ticketing systems and ensure timely resolution. Diagnose and troubleshoot system and application problems. Escalate unresolved issues to appropriate teams as per escalation matrix. Document issues and solutions for future reference. Follow up with clients to ensure complete resolution of issues. Maintain high levels of customer satisfaction and professionalism. Required Qualifications & Skills: Education: Graduate in Computer Science, Information Technology, or a related field. Experience: Minimum 2 years of experience in a technical suppo...

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 45K CTC Qualification: UG/ PG/Fresher shift: Rotational Age limit: 35 years Location: Jaipur/Gurugram

Application Support Engineer(L1 & L2) Belapur location Mandate skills-SQL,Linux Banking domain preferable Males candidate only

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Incident Management: Respond to and resolve incoming support tickets related to Active Directory. Prioritize and manage multiple incidents simultaneously. Document incident resolution steps and knowledge base articles. Problem Management: Identify and analyze recurring issues to prevent future occurrences. Implement preventive measures to minimize system downtime. Develop and maintain documentation for troubleshooting procedures. User...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Locations : Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote Keywords Windows Admin,Active Directory,Group policies,RD Gateway,Remote Desktop,Performance Optimization,Printer configuration,File share permissions,Tech Support*

Key Skills: Tech Support, Desktop Support Roles and Responsibilities: Desk setup, monitor set-up for users as required Cable management on workstations, meeting rooms Help configure Printer and scanner for end users (both Mac and Windows) Basic troubleshooting for users' issues on site (connections issues, peripheral issue) Regular office IT services health check and validation (Wi-Fi connectivity, wired Lan, printing- scanning, conference phones, AV equipment in meeting rooms, telephony systems) Basic troubleshooting and resolution of network issues with help of remote NTNX IT team Provide guidance and support to users including execs on usage of AV/Meeting rooms Validate IT Office infra se...