18 Tech Products Jobs

Role Overview: As a Customer Service Associate (International Voice Process) at RunLoyal in Coimbatore, India, you will be the first point of contact for U.S. customers, handling their queries over the phone, email, and eventually live chat. Your role is crucial in ensuring that customers feel valued, supported, and satisfied while assisting them in effectively utilizing the SaaS platform. This position is ideal for individuals with exceptional communication skills, empathy, and a commitment to delivering outstanding customer experiences in a global SaaS setting. Key Responsibilities: - Handle inbound and outbound customer calls professionally and empathetically. - Address customer inquiries...

As a Senior Manager Marketing at our company, you will play a crucial role in leading and executing integrated marketing strategies across various channels in a B2B, technology-driven environment. Here is a breakdown of what you can expect in this role: Role Overview: You will be responsible for developing and executing an integrated 360 marketing plan aligned with business objectives. You will lead brand positioning, messaging, and go-to-market strategies while defining annual marketing budgets and ROI metrics in consultation with leadership. Key Responsibilities: - Develop and execute an integrated 360 marketing plan - Lead brand positioning, messaging, and go-to-market strategies - Define...

Position - Customer success Executive Exp - Freshers-2 yrs Notice Period - Immediate joiner-30 days Working days/Timing - 5 days Skills - Should be open to travel upto 25%, Sales, tech products to support client demos Job Overview: We are looking for a proactive and customer-focused Customer Success Executive to join our team. The ideal candidate will be responsible for building strong client relationships, supporting product demonstrations, and ensuring a seamless customer experience. This role requires a blend of communication, coordination, and basic understanding of tech or software products. Key Responsibilities: Build and maintain strong, long-lasting customer relationships. Conduct cl...

As a Support Engineer, you will be responsible for: - Having hands-on experience with Windows/Linux/Mac OS environments - Demonstrating a good understanding of computer systems, mobile devices, and other tech products - Providing step-by-step technical help, both written and verbal Qualifications required for this role include: - Bachelors / Master Degree in Computer Science - Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus No additional details about the company are provided in the job description.,

As a Sales Coordinator, you will be responsible for supporting the sales team in their daily operations. Your key responsibilities will include: - Strong communication skills in English and Malayalam. - Good knowledge of MS Office (Excel, Word, PowerPoint). - Ability to multitask effectively. - Strong follow-up ability and attention to detail. - Knowledge of POS/Software/Tech products is an added advantage. The ideal candidate for this role should possess the following qualifications: - Bachelors degree (preferred). - Experience: Freshers. Please note that only immediate candidates based in TVM should apply for this full-time position. The work location is in person. (Note: No additional det...

As a Customer Support Specialist at our company, you will be responsible for taking ownership of customer issues and ensuring their resolution. Your key responsibilities will include: - Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams - Demonstrating a good understanding of computer systems, mobile devices, and other tech products - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications and help desk software (e.g., Zendesk) - Utilizing excellent problem-solving and communication skills - P...

Role Overview: Umbrella Technologies, a forward-thinking parent company, is seeking a Chief Technology Officer (CTO) to shape the technological backbone of their ventures. As a founding pillar, you will lead every aspect of technology including coding, system design, and security. This role requires setting the tempo for tech strategy across products and platforms, making independent decisions, and leading with a proactive approach rather than waiting for instructions. Key Responsibilities: - Architect, develop, and ship the first product under the Umbrella brand - Define the tech stack from scratch without any legacy baggage - Recruit, lead, and mentor the tech team (if available) - Drive p...

Job Description: As a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role, you will be responsible for providing technical assistance to users in an efficient and accurate manner. Your primary role will involve diagnosing and troubleshooting basic technical issues related to computer systems, mobile devices, and other tech products within a Windows environment. You should have hands-on experience with remote desktop applications and help desk software to provide step-by-step technical help, both written and verbal. Key Responsibilities: - Hands-on experience with Windows environment - Good understanding of computer systems, mobile devices, and other...

As a Training Specialist at our company, your role involves delivering training sessions on Tech products to employees, clients, and partners. You will be responsible for conducting both online and in-person training, providing hands-on demonstrations, and ensuring understanding of product features, integrations, and best practices. Additionally, you will create user manuals, video tutorials, and e-learning modules, and develop assessments to evaluate learning outcomes. Your key responsibilities include: - Conducting technical and functional training sessions on Tech products - Delivering online and in-person training with real-world use cases - Developing training materials such as user man...

As an ideal candidate for this role, you will be responsible for: - Meeting customers and establishing strong, enduring relationships. - Contributing to product development to ensure alignment with customer needs. The company you will be working for is focused on building and investing in innovative tech products that address real-world challenges, aiming to create long-lasting impact.,

As a Customer Service Associate at RunLoyal, you will be an integral part of the team providing support to U.S.-based customers, ensuring they receive top-notch service and assistance with using our innovative SaaS platform effectively. Your role will involve handling customer queries via phone, email, and eventually live chat, contributing to a positive customer experience and resolving issues efficiently. **Key Responsibilities:** - Handle inbound and outbound customer calls professionally and with empathy. - Respond to customer queries via email and live chat. - Troubleshoot basic product questions and provide clear solutions. - Document interactions, categorize tickets, and follow escala...

In this role at RunLoyal, you will be a part of the Customer Service Associates team in India, providing support to U.S.-based customers through phone, email, and eventually live chat. Your primary responsibility will be to ensure customer satisfaction by resolving queries effectively and helping them utilize the SaaS platform efficiently. This is an excellent opportunity for individuals with strong communication skills, empathy, and a passion for delivering exceptional customer experiences in a global SaaS environment. **Key Responsibilities:** - Handle inbound and outbound customer calls with professionalism and empathy. - Respond to customer queries via email and eventually live chat. - T...

As the Senior Manager Marketing at our company based in Gurgaon, you will play a pivotal role in leading and implementing comprehensive 360-degree marketing strategies encompassing ATL, BTL, branding, digital marketing, analytics, and product-led campaigns within a B2B, technology-focused industry. Your strategic acumen, creative storytelling abilities, and analytical rigor will be crucial in driving brand growth, customer acquisition, and market positioning, all while ensuring tangible ROI. Collaborating closely with the Co-Founder & COO, you will be instrumental in shaping the marketing landscape of our organization. Your responsibilities will encompass various key areas: 1. Strategic Mark...

The job involves taking ownership of customer issues reported and ensuring that problems are resolved effectively. This includes researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues. You will be required to follow standard procedures for escalating unresolved issues to the appropriate internal teams. It is essential to have a good understanding of computer systems, mobile devices, and other tech products, along with the ability to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop applications and help desk software, such as Zendesk, is necessary. The ideal candidate should possess excellent problem-solving and communicat...

About Umbrella Technologies: Umbrella Technologies is a forward-thinking parent company crafting digital solutions that shape the future of how people experience technology. The company is dedicated to creating scalable systems that deliver real-world impact, with a focus on clarity in execution and elegance in design. At Umbrella Technologies, innovation meets resilience, and the right people come together to build quietly and scale loudly. Role summary: As the Chief Technology Officer (CTO) and a founding pillar of Umbrella Technologies, you will play a crucial role in shaping the technological backbone of our ventures. Your responsibilities will include leading every aspect of technology ...

As an assistant, you will be responsible for supporting enterprise account executives by conducting pre-demo research, tracking deal progress, and assisting in proposal preparation. Your role will involve engaging prospects with relevant content and follow-ups to facilitate the advancement of deals. Additionally, you will be expected to conduct outreach to various decision-makers within accounts to enhance deal negotiation. It is crucial to document all interactions and activities with prospects in the CRM system, specifically HubSpot, ensuring detailed notes are included for accurate pipeline tracking and team visibility. To excel in this position, you should possess excellent verbal and wr...

As a Sales & Marketing Professional at MindsClik, you will play a crucial role in empowering businesses and manufacturers through scalable B2C, B2B, and D2C eCommerce solutions. Your primary responsibility will be to move into the market, connect with manufacturers, retailers, and businesses, and present MindsClik's powerful eCommerce platform along with its benefits. By building and converting a strong sales pipeline through direct engagement, you will contribute to driving tech adoption in the MSME sector. Your key duties will include gathering market feedback to inform product positioning and marketing strategy, as well as collaborating closely with the product and customer success teams ...

Must have 4+ YOE in program mgmt related to Product, Growth, Marktg, Monetization, & Customer success in high-growth B2C Product Company Exp in cross-functional program execution involving product, marktg, tech, analytics, and business stakeholders Required Candidate profile Experience working in B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)