Tech Mahindra

As a Customer/Technical Support Process executive at Tech Mahindra in Bangalore, you will be responsible for providing assistance and technical support to customers. Your role will involve handling customer queries, resolving technical issues, and ensuring customer satisfaction. Key Responsibilities: - Responding to customer inquiries and resolving technical issues efficiently - Providing excellent customer service and support through various channels such as phone, email, and chat - Troubleshooting technical problems and escalating complex issues to the appropriate teams - Maintaining accurate records of customer interactions and transactions Qualifications Required: - Good communication skills in English - Basic technical knowledge and troubleshooting skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Prior experience in customer service or technical support will be an advantage Tech Mahindra offers a competitive salary structure with training stipend and annual CTC based on your experience level. In addition, you will have access to benefits such as 2-way cab facility, health insurance, life insurance, and provident fund. The work schedule includes 5 days of work with 2 rotational week offs, providing you with a good work-life balance. If you are looking for a full-time, permanent position with the opportunity to work with a leading global tech brand, apply now to join the Tech Mahindra team in Bangalore.,