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0.0 - 5.0 years
1 - 2 Lacs
noida
Work from Office
Freshers Welcome About the Role We are looking for enthusiastic and dedicated candidates to join our Technical Support Process . The role requires handling inbound customer calls and assisting with technical queries and troubleshooting . This is an excellent opportunity for freshers and experienced graduates who wish to build their careers in customer support with a premium technical process. Job Responsibilities Handle customer queries over phone calls related to technical issues. Provide clear and accurate information or troubleshooting steps to customers. Maintain a high level of professionalism and ensure excellent customer experience. Escalate unresolved issues to the appropriate team when required. Keep records of customer interactions and update the system accurately. Job Details Designation: Junior Engineer Executive Process: Technical Voice Process Shift Timing: Day Shift (fixed) Location: Noida Sector-60 Salary & Benefits In-hand Salary: 18,500 per month CTC: 22,600 (includes PF & ESI benefits) Additional benefits as per company policy Eligibility Criteria Freshers with good communication skills are welcome. Tech Graduates are eligible. Non-Tech Graduates must have at least 1 year of relevant experience . Strong communication and problem-solving skills are mandatory. For Direct Applications, Contact: HR Tripti Garima Contact on - 8448457237
Posted 16 hours ago
0.0 - 5.0 years
1 - 2 Lacs
noida
Work from Office
Freshers Welcome About the Role We are looking for enthusiastic and dedicated candidates to join our Technical Support Process . The role requires handling inbound customer calls and assisting with technical queries and troubleshooting . This is an excellent opportunity for freshers and experienced graduates who wish to build their careers in customer support with a premium technical process. Job Responsibilities Handle customer queries over phone calls related to technical issues. Provide clear and accurate information or troubleshooting steps to customers. Maintain a high level of professionalism and ensure excellent customer experience. Escalate unresolved issues to the appropriate team when required. Keep records of customer interactions and update the system accurately. Job Details Designation: Technical Support Executive Process: Technical Voice Process Shift Timing: Day Shift (fixed) Location: [You can add Noida/Delhi NCR or actual location here] Salary & Benefits In-hand Salary: 20,000 per month CTC: 25,000 (includes PF & ESI benefits) Additional benefits as per company policy Eligibility Criteria Freshers with good communication skills are welcome. Tech Graduates are eligible. Non-Tech Graduates must have at least 1 year of relevant experience . Strong communication and problem-solving skills are mandatory. For Direct Applications, Contact: HR Shweta – 8130317502
Posted 1 week ago
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