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5.0 - 8.0 years
7 - 11 Lacs
pune
Work from Office
Role Purpose :Aternity Detailed JD: Support Engineer (3 Positions) Aternity Support Responsibilities: Provide technical support for the deployment, configuration, and maintenance of the Aternity digital experience monitoring solution. Troubleshoot and resolve issues related to endpoint agents, application performance, and user experience monitoring. Monitor system health, generate reports, and escalate critical incidents as needed. Collaborate with cross-functional teams to ensure seamless migration from Aternity to the new platform. Document support processes, known issues, and resolutions for knowledge sharing. Assist in user training and onboarding for the new solution. Participate in aft...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
jodhpur, rajasthan
On-site
You are invited to join a leading IT company based in Jodhpur as a Software Support Executive with a minimum of 2+ years of experience. Your role will involve providing exceptional customer support by addressing queries and issues related to computer hardware, networking, and software applications. To be successful in this position, you should have at least 1 year of prior experience in customer support and possess proficiency in various skills including basic computer hardware and networking knowledge, Microsoft Office applications (Word, Excel, PowerPoint), and remote access software such as TeamViewer, Ammyy, and Skype. Your responsibilities will include researching, diagnosing, and troub...
Posted 2 months ago
3.0 - 10.0 years
0 Lacs
maharashtra
On-site
You are invited to join our team as a Manager, Senior, or Analyst in IT Support based in Australia Time. As part of our team, you will be responsible for providing end user support, basic end point troubleshooting, and implementing ITIL Process Framework. To excel in this role, you should hold a degree in IT with additional technical certifications such as ITIL. Your expertise in using tools like Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer will be key to success. The ideal candidate for Analyst IT Support should have a minimum of 3 years of experience, Senior Analyst IT Support requires 5+ years, and Manager IT Support mandates at least 10 years of experience ...
Posted 3 months ago
3.0 - 5.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Type : Full Time Location : Noida Job Summary: The L2 IT Support Engineer is responsible for handling escalated technical support incidents that cannot be resolved by L1 support. This role involves deeper troubleshooting of hardware, software, network, and server issues, supporting business-critical applications, and ensuring timely resolution of problems. The L2 engineer also collaborates with L3 teams and may contribute to infrastructure maintenance, system upgrades, and process improvements. Key Responsibilities: Handle escalated support requests from L1, ensuring timely resolution within SLAs. Troubleshoot intermediate to complex issues involving desktops, laptops, operating systems, pri...
Posted 3 months ago
1.0 - 3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Experience: 1 - 3 Years Location: Pune Employment Type: Full-time About us: Codewalla is a New Yorkbased AI-native product studio with engineering teams in India. Since 2005, weve helped ambitious startups design, build, and scale modern digital products. Our work lives at the intersection of design, engineering, and automation powering everything from AI copilots to cloud-native platforms. Reliable infrastructure and fast operational response are the backbone of what we do. Thats where you come in. Role Overview: As a?TechOps Executive, youll ensure our systems, hardware, tools, and services are running securely, reliably, and efficiently whether its onboarding a new hire remotely, troubles...
Posted 3 months ago
3.0 - 10.0 years
0 Lacs
maharashtra
On-site
You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Sup...
Posted 3 months ago
2.0 - 4.0 years
0 Lacs
Mohali, Punjab, India
Remote
Job Title: IT Administrator Company: NS Ventures India Location: Mohali, Punjab Experience: Minimum 2 Years Department: Technical / Infrastructure Employment Type: Full-time About NS Ventures: NS Ventures India is a leading real estate marketing and video production company. With cutting-edge technology and high-volume media operations, we specialize in drone shoots, virtual tours, project films, and digital branding across India. Key Responsibilities: Maintain and troubleshoot workstations, high-end editing systems, and rendering setups (Windows/macOS). Ensure smooth operation of LAN/WAN , Wi-Fi routers, switches, and network-attached storage (NAS) systems. Set up and manage video editing h...
Posted 3 months ago
5.0 - 8.0 years
8 - 12 Lacs
Jaipur
Work from Office
Role & responsibilities - Oversee Windows Servers Windows Server 2012R2/Windows Server 2019/Windows Server 2022, CentOS Servers, Exchange Server 2019, and Active Directory Manage system upgrades, backups, recovery, and DR site setups Day to day operations of VMware and Hyper-V Virtual Servers. Implement DFS Management and File Server configurations Monitor data center health using diagnostic and performance-monitoring tools Ensure seamless coordination with NOC and Helpdesk teams for issue resolution Maintain hardware inventory and infrastructure including desktops, laptops, routers, switches, firewalls, and printers Configure and troubleshoot windows servers issue, and Cerberus FTP Server a...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
rajkot, gujarat
On-site
You should have basic knowledge of computer hardware and peripherals. It is important to understand LAN/Wi-Fi networks and IP configuration. Your responsibilities will include installation and troubleshooting of Windows OS and common office software. Additionally, you should be able to handle basic printer and scanner setup tasks. Familiarity with remote tools like TeamViewer or AnyDesk is required. Good communication and problem-solving skills are important for this role. Education required for this position is BCA Fresher or Any Graduate with relevant experience of 1 to 2 years. This is a full-time, permanent position with day shift. The work location is in person.,
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai, Navi Mumbai
Work from Office
Technical Support - Executive (US Shift) : Skills (common) : - Understanding Operating Systems like Windows 7,8,10 and MacOS. - Troubleshooting Internet, Hardware and Software Internet Issues for Clients. - Fixing Software and Drivers on Client Systems. - Understanding of Settings and Control Panel Options. - Fixing Issues in Device Manager and External Devices. - Understanding Latest Privacy Settings and Access Control in Devices. - Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc. - Excellent oral communication skills with a passion to resolve customer queries successfully and quickly. - Adept at technology to troubleshoot and ensure smooth online class expe...
Posted 3 months ago
2.0 - 7.0 years
0 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing tools. Diagnose and resolve Level 1 IT issues related to hardware, software, printers, email, and basic networking. Maintain and update incident tickets in the ITSM system (e.g., ServiceNow, Freshservice, etc.). Generate and analyze reports on incidents, service requests, and SLAs using Excel functions like VLOOKUP, Pivot Tables, IF statements, conditional formatting, etc. Assist in IT documentation and SOP updates using spreadsheets and templates. Provide remote support for users via tools like AnyDesk, TeamViewer, or Remote Desktop. Support onboarding/offboarding process including emai...
Posted 3 months ago
2.0 - 7.0 years
2 - 5 Lacs
Surat
Work from Office
We are looking for a Technical Support Engineer to join our growing support team at Gatisofttech. You will be responsible for assisting clients with real-time troubleshooting, resolving software-related queries, and ensuring smooth operation of our ERP, POS, Web, and Mobile applications. This role is ideal for individuals who are passionate about technology and providing excellent customer service. Key Responsibilities Provide technical support via phone, chat, email , or remote desktop tools such as AnyDesk . Respond to client queries in a timely and professional manner. Resolve software complaints and escalate complex issues to development teams if required. Guide users through installatio...
Posted 4 months ago
5.0 - 10.0 years
2 - 5 Lacs
Pune
Work from Office
Help Desk Lead (T2) We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing syste...
Posted 4 months ago
5.0 - 10.0 years
5 - 9 Lacs
Pune
Work from Office
Help Desk Lead We are seeking a Help Desk Lead to provide first-line IT support to users by troubleshooting technical issues, responding to service requests, and maintaining IT systems. The ideal candidate has excellent problem-solving skills, strong technical knowledge, and a customer-first approach. Responsibilities Provide technical support via phone, email, chat, or in person. Troubleshoot hardware, software, and network issues Install, configure, and update operating systems & applications Maintain user accounts and permissions in Active Directory Assist with password resets, email issues, and printer troubleshooting Document issues, solutions, and IT processes in a ticketing system (Se...
Posted 4 months ago
1.0 - 2.0 years
3 - 8 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
We want to shape the future with vision and innovation. Be part of it and develop your full potential! As part of the global NTT DATA Group, one of the most successful IT service providers in the world, we specialize in value-added SAP solutions as NTT DATA Business Solutions. With over 16,000 employees in more than 30 countries, we design, implement, and develop custom-fit SAP solutions for our global customers. Would you like to take the next step in your career and be part of our highly qualified team? Are you ready to break new ground? Job Title: End User Support Engineer Department: IT Support Experience: 1 to 2 Years Job Location: Hyderabad/ Bangalore / Pune Mode of Work: Work from off...
Posted 4 months ago
6.0 - 10.0 years
8 - 16 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
We are seeking a skilled Desktop Support Engineer to provide L2 field and remote support for clients experiencing hardware and software issues. You will troubleshoot and resolve technical problems, support installations and upgrades, and contribute to the knowledge base while working in a fast-paced, customer-centric environment. Key Responsibilities Respond to client support requests through remote access or on-site visits. Diagnose and resolve issues related to desktop/laptop hardware, software, peripherals, printers, and network connectivity. Install, configure, and upgrade operating systems and software packages. Provide technical support for Microsoft 365 applications and security tools...
Posted 4 months ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are looking for a Cloud Support Engineer to provide technical support for cloud-based infrastructure and applications across various environments. Key Responsibilities: Troubleshoot and resolve cloud infrastructure issues (AWS, Azure, GCP). Monitor system performance, security, and availability. Respond to incidents and service requests per SLAs. Assist in deployment, backup, and disaster recovery operations. Document knowledge base articles and solutions. Required Skills & Qualifications: Proficiency in cloud platforms (AWS, Azure, or GCP). Strong knowledge of networking, Linux/Windows administration, and virtualization. Familiarity with monitoring tools (CloudWatch, Data...
Posted 5 months ago
5.0 - 10.0 years
9 - 12 Lacs
Pune
Work from Office
Microsoft Windows 10/11, Mac OS Microsoft Office 2019, 2022, Office 365 Windows Server 2019/2022, Exchange Server 2019 Network protocols, firewalls, VPNs, routers, switches, cloud-based TeamViewer, AnyDesk, Remote Desktop, NinjaOne
Posted 5 months ago
1.0 - 6.0 years
1 - 4 Lacs
mumbai
Hybrid
Role & responsibilities Job Title: Desktop Engineer Location: [ Mumbai Andheri East] Job Type: [Full-time] Department: IT Support / Desktop Services Reports To: IT Support Lead / Desktop Support Manager Job Summary: We are seeking a proactive and eager-to-learn Junior Desktop Engineer to join our IT support team. This foundational role is ideal for early-career professionals or recent graduates looking to build hands-on experience in desktop support and enterprise IT operations. You will provide technical assistance to end-users, focusing on desktop management, printing services, and basic network connectivity support. Key Responsibilities: Provide support for Windows 11 installation, update...
Posted Date not available
4.0 - 6.0 years
4 - 6 Lacs
mumbai, mumbai suburban, mumbai (all areas)
Work from Office
Install, upgrade & support OS, applications, printers & hardware. Manage LAN/WAN network and resolve connectivity issues. Perform regular system backups and data recovery. Administer web servers (IIS, Apache) and FTP/SFTP services. Required Candidate profile Strong exp in Windows/Linux/Mac OS. Experience in network troubleshooting, servers & firewalls. Familiar with helpdesk tools (AnyDesk, TeamViewer). Certifications in Microsoft, Linux, or Cisco.
Posted Date not available
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