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10.0 - 12.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Req ID: 320537 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Proposals Senior Specialist to join our team in Bangalore, Karntaka (IN-KA), India (IN). Job Summary We are seeking a skilled proposal editor to join our proposal development team. The ideal candidate will bring expertise in refining and polishing proposal content to effectively communicate win themes, key differentiators and strategic messaging that meets the RFP requirements. This role requires a strong command of the English language, meticulous attention to detail and ability to work under tight deadlines. A willingness to leverage GenAI tools is essential to maintain the competitive edge. Key Responsibilities Analyze the solicitation (RFP, RFQ, RFI, other) to understand important requirements Review, edit and polish proposal content to ensure clarity, consistency and adherence to internal style guide Work closely with the pursuit team to effectively integrate win themes and differentiators into the narrative Ensure that proposal's messaging is tailored to client's specific requirements and align with the evaluation criteria Participate in kick-off meeting and review calls and contribute to the discussion Partner with proposal managers, graphic designers and SMEs to ensure technical accuracy, narrative flow and improve content quality Use Gen AI tool to enhance content development, streamline editing processes, and improve proposal quality Contribute to the library of standard reusable content and templates Qualifications Bachelor's degree in English, Communication, Journalism or related field 10+ years of experience in proposal editing, technical writing, marketing communications or similar roles A minimum of 5 years of experience in proposal editing within an IT/ITeS organization Skills Strong writing, editing and proofreading skills with a focus on persuasive and strategic communication. Impeccable Grammar Familiarity with proposal compliance matrix and ability to review responses against the RFP criteria Proficient in Microsoft (Word, PPT, Excel) and collaboration tools like SharePoint and Teams A good understanding of GenAI tools for content refinement and development Strong organizational skills and ability to manage multiple priorities and deadlines simultaneously About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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5.0 - 7.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Our Company is the latest addition as an IT outsourcing provider for Group Worldwide. Supported by Companies Group, an 18 billion Euro organization operating in over 25 countries, company aims to offer technology services to the group. In the near future, Our company will drive its digital ambitions and establish offshore development centres in various cities across the country. Our Company will also focus on developing expertise and offering career opportunities in a wide range of technologies within the insurance sector. Exp: 6 to 8 Years Job Location: Mumbai (Powai - Hiranandani) It is 5 Days working & Work from Office role Key Accountabilities & Responsibilities: supporting strategic / complex Project / Program Managers in tracking statuses of program deliverables and milestones, controlling and reporting on the progress ensuring deliverables and documentation related to organizational framework are in place outputting project status and other regular or on-demand reports implementing, coordinating and improving project Governance arrangements and communication supporting Project / Program Manager in budget preparation working as a part of a bigger PMO team, potentially leading one managing PPM Tool (our E2E project management instance) performing project resource management related tasks and resolving related issues ensuring aligned processes are implemented, and project management is conducted in line with the organization standards evaluating project management maturity and recommending improvements if necessary supplying the know-how on specific PMO standards, tools, techniques, processes, procedures, methodologies, process models, and compliance to new Project Managers cooperating with numerous other departments, international colleagues on a common goal of excellent IT project delivery shaping the future of PMO team as well as general practices by participating in internal initiatives acting as a coach for Junior and mid-PMO roles in dedicated projects and teams Nice to have: Good communication skills with German at minimum B1 level Experience as an IT Project Manager In-depth project finance knowledge Minimum Educational Qualification: Bachelor s or Master s degree in Computer Science /Engineering/Information Technology Candidate with non-computer science degree must have minimum 1 year of relevant experience MBA in IT / Insurance/Finance can also apply for Requirements Engineer and Test Engineer role. Years Experience & Knowledge: 5+ years of experience in the field of PMO (preferred in IT related environment) strong communication skills with English at minimum B2 level ease at working in a multinational environment using foreign language on daily basis proven track of E2E participation in more complex project / programs or portfolio management office experience advanced knowledge of Microsoft Office (especially Excel and PowerPoint) PMI / PRINCE or similar certification experience in working with Agile or Waterfall methodology experience in the usage of SharePoint, Confluence, Teams, JIRA, and PPM tools strong analytical mindset with focus on attention to detail proactive, issue-solver type of attitude, ability and drive to learn new expertise in fast-paced environment strong experience in stakeholders management accompanied by high level of interpersonal communication skills experience in creating and improving processes and drafting guidelines minimum Bachelor University degree

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0.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant - SharePoint Developer Responsibilities . Responsible for developing and maintaining custom solutions to track and monitor On-premise and Cloud operations and sites. . Carry out end to end SDLC process and collaborate with team . Prepare/Maintain Dev/QA/Production environments for specific business groups or application . Contribute to the Product roadmaps and collaborate with OneDrive, Teams and other integration points . Execution of process engineering and operational improvement initiatives, automation, efficiency for platforms/products . Troubleshoot Office 365 SharePoint related migration issues and arrive at a problem resolution. . Escalate and work with Microsoft SMC or Premier support team as necessary . Participate in office 365 migration strategy discussions . Document system configurations, standards and operational procedures. . Create and implement custom tools as required for governance of the platform . Work across different internal groups, vendors, clients, security & engineering groups and many technologies. . Analyze current/new tools, processes and make recommendations for improvement. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s Degree required. Preferably in Computer Science, Information Systems, or related field. Preffered skills . Experience with C#, .Net core, MVC, SQL programming. . Understanding of other services in Office365 products such as SharePoint (OnPremise&Online)Unified Groups/Teams/Channels/Onedrive/VivaEngage. . Knowledge in Scripting/UI designing skills like JavScript, Jquery,TypeScript, React.Js etc. . Understanding of Scrum and Git functioning. . Solid understanding of Office 365 Products and Services (SharePoint/ Unified Groups/Teams/Planner/Multigeo). . Excellent knowledge of Office 365 authentication and authorization. . Must have hands on experience with C#/Asp.net development and PowerShell scripting. . Demonstratable experience with Microsoft Graph API and other Office 365 SDK%27s. . Ability to track and resolve issues with minimal supervision. . Ability to develop applications and tools to support Office 365 migrations. . Experience with versioning systems such as Git. . Experience with Agile delivery methodology. . Troubleshooting Experience on-prem/online, networking (wireshark,etc), Microsoft Information protection (MIP). . Good Communication skills . Input and maintenance of relevant procedures and policy documentation relating to systems administration . Assist other IT Support and Project teams with system administration related needs . Identifying improvements in process and practices used inclusive of keeping documentation current. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports.

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4.0 - 9.0 years

4 - 6 Lacs

Bengaluru

Remote

Hi, Greetings! We are hiring for Technical Service Desk role. Key Responsibilities: Act as the first point of contact for all IT-related technical issues via phone, email, or ticketing systems. Provide support for Windows OS, desktop/laptop hardware, MS Office Suite, VPN, printers, and standard business applications. Troubleshoot issues related to network connectivity, DNS, DHCP, proxy, and Wi-Fi. Handle user account administration in Active Directory (password resets, account lockouts, group memberships). Install, configure, and maintain software and hardware components. Provide remote support using remote desktop tools (e.g., TeamViewer, AnyDesk, RDP). Escalate unresolved incidents to second- or third-level support teams while ensuring proper documentation. Monitor and update incident and service request tickets in the ITSM system (e.g., ServiceNow, BMC Remedy). Follow ITIL practices for incident, problem, and change management processes. Maintain technical documentation, FAQs, and knowledge base articles. Assist in deploying patches, antivirus updates, and security compliance checks. Must be ready to work on rotational shifts. Interested candidates may apply or can send in your updated Resume to careers@satmz.com

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2.0 - 4.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. Youll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, youll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities The role works cross-functionally with various team members to fulfill the functions of this role. The team members that the New Client BPO will work with on a regular basis include: (1) fellow New Client Operations Coordinators/Specialists on day-to-day data entry and data quality needs, (2) Direct and Interactive Marketing Coordinators as Marketing Campaigns are updated and process changes are made, (3) Advisors and New Client Sales Team members for New Client Operational requests, (4) New Client Operations Team Manager and Director of New Client Team for regular status meetings. Job Functions 1. Efficient and accurate data entry and routing of prospective client tasks in Salesforce: Understand and use our CRM - Salesforce, Enter direct mail and marketing campaign reply forms into Salesforce and ensure proper, follow up action items are assigned to New Client Team Sales, Management of Affiliate Marketing portal queues, and Review automation audit reports to ensure processes are running smoothly and identify issues 2. Assist with Salesforce data quality reporting and maintenance tasks. Timely and accurate management of assigned reports from NCT Ops report rotation, Misc. data quality tasks and projects as assigned by management, Investigate potential data quality issues and report findings to management, Complete sales requested record updates in Salesforce accurately and promptly, and Create New Records, Opportunities and Intro Meetings in Salesforce as requested by sales team Required education Bachelors Degree Preferred education Masters Degree Required technical and professional expertise Strong understanding and use of Salesforce, Microsoft Office Excel, Outlook, and Teams Must be in good compliance/standing with all rules, regulations and policies Minimum of two (2) years of experience focusing on Marketing, IT or Customer Relationship Management Preferred technical and professional experience Examples of email coding work Knowledge of Marketing Compliance will be a plus point Strong communication and interpersonal skills

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9.0 - 14.0 years

10 - 16 Lacs

Gurugram

Work from Office

Skills: AD, Azure AD, M365, Exchange, Teams, SSO, PowerShell Design & manage M365 tools, Hybrid Exchange, Intune Lead architecture for AD, AAD, SSO/OAuth, RADIUS Strong in compliance, MFA, Zero Trust, automation Required Candidate profile Success in M365 tenant mgmt, mail flow, security, governance Excellent comms & stakeholder skills

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2.0 - 7.0 years

6 - 14 Lacs

Chennai, Bengaluru, Delhi / NCR

Work from Office

Minimum of 2+ years of experience in B2B sales, preferably in IT hardware, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in IT Hardware, video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

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10.0 - 15.0 years

35 - 50 Lacs

Bengaluru

Work from Office

Lead digital workforce platforms like messaging, scheduling, virtual workspace. Guide team delivery, platform execution, and agile coordination Required Candidate profile 10–15 yrs in IT delivery, workforce enablement, stakeholder collaboration. Agile/Scrum required.

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12.0 - 14.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Job Description: A day in the life of an Infoscion As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction You will understand requirements create and review designs validate the architecture and ensure high levels of service offerings to clients in the technology domain You will participate in project estimation provide inputs for solution delivery conduct technical risk planning perform code reviews and unit test plan reviews You will lead and guide your teams towards developing optimized high quality code deliverables continual knowledge management and adherence to the organizational guidelines and processes You would be a key contributor to building efficient programs systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Key Responsibilities: Role Service Delivery Program Lead Stream Program Management Process Excellence Define framework for implementing Process Excellence plans and frameworks to ensure application of risk quality management principles relevant to the context of the business Transformation Identify high impact projects and work on transformation along with process owners to make process improvements using Quality principles like lean Sig Sigma NVA Automation etc Change Management Plan and train resources to support transformation improvement programs interact with senior management of the Business unit to ensure trained resources are effectively deployed on new initiatives Risk Management Identify process level and engagement level risk by performing risk audit and discussion with process owners Track implementation of mitigation plans to de risk the processes Benchmarking Create platform for sharing best practices and implement industry best practices from standards and models in the engagement at vertical level Continuously benchmark current SLAs to Industry best standards and drive towards industry leading metrics Improvements based on structured feedback mechanisms CSAT IPSAT etc Support process owners to drive improvement plan for CSAT in the areas pertaining to delivery risk management Responsible for Transactional Quality Control Quality Assurance and Quality Improvement for the program Set up frameworks governance and reporting mechanism for all these functions Coordinates and partners with the client for glide path discussions for metrics improvement Technical Requirements: Min 12 Years 8 years of experience in process excellence Worked in Customer Service environment 24X7 operations Experience in L1 L2 L3 Support service desk operations or product support cloud network infrastructure support operations Prior work experience in any process Worked for Azzure AWS GCP Cloud Platform Prior work experience in MSFT Support process Worked for MSFT support partners resellers or service providers Good knowledge of MSFT products and services example EXO SharePoint Teams Intune Xbox Dynamics 365 Office 365 Azzure Cloud Support Graduate pref in Comp Sc stream with an MBA preferred Preferred Skills: Foundational->Program Management->Program scientific estimation->Estimation approaches for different program components

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About the Team The Digital Employee Experience (DEX) team within Business Technology (BT) is dedicated to empowering our employees with seamless, intuitive, and effective technology solutions. We lead a comprehensive portfolio of collaboration tools, including email, calendar, intranet, work management/PPM, and end-user devices (Windows, Mac, iPad), supporting a global workforce. Our mission is to drive productivity, enhance communication, and cultivate a connected and engaged digital workplace. About the Role As a Senior Architect on the Digital Employee Experience team, you will be a key driver in shaping the future of our employee-facing technology landscape. You will be responsible for defining the architectural vision, strategy, and roadmap for our endpoints (Windows, Mac) collaboration and productivity tools. This role requires a blend of deep technical expertise, critical thinking, and strong social skills to translate business needs into robust, scalable, and user-centric solutions. You will collaborate closely with the BT architecture team, engineers, product managers, and partners across the organization to ensure our DEX solutions meet the evolving needs of our workforce. Responsibilities: Architectural Leadership: Define and maintain the overall technical architecture for the digital employee experience portfolio, in partnership with the BT architecture team, ensuring alignment with business objectives, security standards, and IT methodologies. Solution Design and Guidance: Lead the design and implementation of end-to-end solutions for new initiatives and enhancements across our collaboration and productivity tools, considering scalability, performance, security, usability, and integration with other enterprise systems. Technology Strategy: Evaluate emerging technologies and trends to find opportunities to improve our DEX solutions and drive innovation. Develop and maintain technology roadmaps for the DEX portfolio. Stakeholder Collaboration: Partner with business stakeholders, product managers, and engineering teams to understand business requirements and translate them into technical architectures. Technical Governance: Observe Workday's architectural standards, design patterns, and best practices to ensure consistency and quality across DEX solutions. Integration and Interoperability: Design integration strategies between various DEX tools and other enterprise applications, ensuring seamless data flow and user workflows. Problem Solving: Analyze sophisticated technical challenges and provide clear, actionable recommendations and solutions. Communication and Influence: Optimally communicate architectural vision, designs, and trade-offs to both technical and non-technical audiences, including senior leadership. Mentorship and Coaching: Provide technical guidance and mentorship to engineering teams, fostering a culture of architectural excellence. Security and Compliance: Ensure that all architectural designs adhere to security standard methodologies and compliance requirements. About You You are a highly motivated and experienced technology leader with a passion for creating exceptional digital experiences for employees. You possess a strong architectural mentality, a deep understanding of modern collaboration and productivity tools, and a proven ability to design and deliver complex, enterprise-scale solutions. You are a problem solver with excellent communication and social skills, capable of influencing stakeholders and driving consensus. You thrive in a dynamic environment and are committed to continuous learning and innovation. Basic Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years of experience in IT, with a focus on enterprise architecture, solution design, and implementation. Deep technical expertise in at least three of the following: Google Workspace Microsoft 365 (including Teams, SharePoint, Exchange Online) Enterprise messaging platforms (e.g., Slack) Intranet solutions (e.g., LumApps, Confluence) End-user device management (Windows, Mac, iOS). Strong understanding of AI and cloud computing concepts and architectures (SaaS, IaaS, PaaS). Excellent communication, presentation, and social skills. Proven ability to lead and influence technical teams. Strong analytical and problem-solving skills. Knowledge of enterprise architecture frameworks (e.g., TOGAF). Other Qualifications: Master's degree or equivalent experience in Computer Science or a related field. Experience with work management/PPM tools (e.g., Smartsheet, Jira) Experience working in Agile development environments. Relevant certifications (e.g., Certified Solutions Architect). Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles If so, ask your connection at Workday about our Employee Referral process!

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2.0 - 7.0 years

5 - 12 Lacs

Chennai, Bengaluru, Delhi / NCR

Work from Office

Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications, or related technology solutions. Strong understanding of video conferencing technologies, solutions, and industry trends. Required Candidate profile Minimum of 2+ years of experience in B2B sales, preferably in video conferencing, unified communications/related technology solutions./ understanding of video conferencing technologies

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5 - 10 years

7 - 12 Lacs

Mumbai, Thane

Work from Office

Technical Support & Troubleshooting: Provide L2 technical support for VIP users, desktops, laptops, and network devices (Firewall, Switches, Access points). Diagnose and resolve hardware, software, and connectivity issues. Assist in troubleshooting Windows high end laptops, Resolve advanced issues related to identity management, DNS, DHCP, and Group Policies. Provide advanced support for Office 365, VPN, and remote access solutions. Incident & Request Management: Handle escalated tickets from L2 support and provide timely resolutions. Document troubleshooting steps, resolutions, and root cause analysis in ticketing tools Prioritize incidents based on impact and urgency. Follow ITIL best practices for incident, problem, and change management. Network & Security Support: Assist with network troubleshooting (LAN, WAN, Wi-Fi, firewalls, VPN). Monitor system security, including antivirus, endpoint protection, and data backup. Work on access control issues, password resets, and multi-factor authentication (MFA). System Administration & Maintenance: Manage user accounts, permissions, and access control. Perform routine system updates, patch management, and software installations.

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3 - 5 years

2 - 5 Lacs

Chandigarh, Navi Mumbai, Mumbai (All Areas)

Work from Office

Responsibilities Serve as the first point of contact for internal users seeking technical assistance over the phone or email or any other medium Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by users Walk the users through the problem-solving process Responding to client support requests. Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Direct unresolved issues to the next level of support personnel Provide accurate information on IT services and application and support mechanisms Record events and problems and their resolution in logs Follow-up and update user status and information Pass on any feedback or suggestions by users to the appropriate internal team Identify and suggest possible improvements to procedures Eligibility Requirements: Proven experience as a help desk technician or other support technician role Tech savvy with working knowledge of MS office, Teams/Zoom, and remote technologies Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Excellent communication skills Good written and verbal communication skills. Customer-oriented and cool-tempered Bachelors degree / Masters degree

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- 5 years

3 - 4 Lacs

Chandigarh

Work from Office

Hiring Presentation Executive Location- Chandigarh Salary - up to 30k Qualification- Graduation/PG Excellent English skills Pleasing personality Skills- Good hands on PPT, Scheduling google meets, teams Interested can call/WhatsApp@7986969965

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