Openings For Team Lead ops/QA/(Investment Banking),5+yrs,Gurgaon Onpoint Corporate Services

5.0 - 10.0 years

5 - 10 Lacs

gurugram

Work from Office

Providing floor support &team performance Understanding of Metrics &targets Conduct performance reviews &meeting German Share Transfers Framework Knowledge International Share Transfers Framework Knowledge Transfer Documentation Validation Required Candidate profile Prior Investment Banking experience/Wealth MGT./Taxation/Capital Market, Assets Management/ Derivatives/Stocks (Any) is mandatory to have Open to work in rotational Shifts &off's(WFO)

Posted 1 month ago

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Openings For Team Lead ops Voice(German),2+yrs,Gurgaon Onpoint Corporate Services

4.0 - 9.0 years

4 - 8 Lacs

gurugram

Work from Office

Manage a team of CSA's for German language travel Responsible for providing floor support &team performance Understanding of Metrics &targets Conduct performance reviews&meeting Hands on exp. in Shrinkage,SLA,Attrition, AHT,CSAT,call volume&rostering Required Candidate profile Excellent communication skills with as Team Lead min.2 yrs exp.for international voice process in german Language in travel domain Graduate/Diploma in any stream ok to work in rotational Shifts &off's

Posted 3 months ago

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