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6.0 - 10.0 years
0 Lacs
karnataka
On-site
At Capgemini Engineering, the global leader in engineering services, a team of engineers, scientists, and architects collaborate to support innovative companies worldwide. From cutting-edge technologies like autonomous cars to life-saving robots, our digital and software experts provide unique R&D and engineering services across various industries. A career at Capgemini Engineering offers a world of opportunities where you can truly make a difference, with each day presenting new challenges and experiences. Key Responsibilities: - Proficiency in PLM Teamcenter - Understanding of main business processes such as eBOM, Configuration management, mBOM, Document management, Change Action, and Report Generator - Strong knowledge of CAD connectors configuration and Configuration management - Expertise in CAD, ERP, and external system integration - Maintenance of high performance levels through performance analysis and implementation of optimization/monitoring systems - In-depth understanding of Teamcenter Installation and Infrastructure - Proficiency in Teamcenter Active Workspace - Knowledge of Teamcenter Active Integration Gateway (T4x) - Familiarity with the Teamcenter data model - Expertise in Teamcenter Product Structure Management - Understanding of Teamcenter Change Management - Experience in other Teamcenter Configurations including Workflows, Access Manager, Queries, Classification, and Organization Primary Skills: - Strong grasp of Teamcenter data model - Expertise in Teamcenter Product Structure Management - Proficiency in Teamcenter Change Management - Familiarity with other Teamcenter Configurations such as Workflows, Access Manager, Queries, Classification, and Organization Capgemini is a global partner in business and technology transformation, aiding organizations in accelerating their shift towards a digital and sustainable world. With a diverse team of over 340,000 members across 50 countries, Capgemini leverages its 55-year heritage to deliver impactful solutions for enterprises and society. Trusted by clients to unlock the value of technology, Capgemini offers end-to-end services spanning strategy, design, engineering, AI, cloud, and data, supported by deep industry expertise and a robust partner ecosystem. In 2023, the Group reported global revenues of 22.5 billion.,
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
Pune, Bengaluru
Work from Office
Qualification - BE/BTech in Mechanical Engineering or equivalent Role/Responsibilities - Technical Support on NX Application, Licensing, Installation and Administration Provide technical support: Provide comprehensive technical pre-sales & post-sales support on Siemens products portfolio to customers and prospects across India with good expertise on NX. o Resolve user issues, product usage queries, etc. o Determine source of the problem (Product based, installation, Access, Data specific) and suggest/perform bypass methodologies wherever applicable. o Manage and review all technical activities of strategic and assigned accounts. o End-to-End ownership of tech support requests from opening until closure, ensuring customer satisfaction via visit, phone and e-mail. o Deliver answers/solutions to the customers in a timely manner. o Planning/delivering trainings, technical workshops and enablement sessions for customers and internal teams. o Deliver solution presentations to prospects, at both the end user and senior management level. o Present solutions in live demos during tradeshows and seminars. o Organize and manage technical-sales workshops/webinars. o Coordinate technical support activities with extended team to increase technical services quality and improve customer satisfaction. Troubleshoot and resolve: Diagnose and troubleshoot technical problems in NX and Teamcenter software, such as installation issues, system errors, and workflow problems etc. License support: Manage and troubleshoot licensing issues for Siemens software products and support license installations, license key renewals, etc. Collaborate with clients and SIEMENS: Work closely with customers to understand their workflows and configurations, assisting them with best practices, closely working with SIEMENS team on fixing reported issues/bugs. Installation & configuration: Support in the software installation, configuration, and upgrade. Issue tracking and reporting: Document, track, and manage support requests ensuring timely resolution and client satisfaction. Manage prompt communication with customer. Technical Documentation: Create technical documentation and knowledge base articles for users. Stay updated: Maintain knowledge of the latest versions, patches, and updates in Siemens NX and Teamcenter Communication: Excellent communication skills (both oral and written), with the ability to convey technical concepts effectively. Classification: Confidential Required skills: Hands-on experience with commonly used modules of Siemens NX (Part, Assembly, Drafting, Surfacing, etc.) and good understanding of integrated Teamcenter environment. Good knowledge of Siemens NX for CAD, CAM, and CAE modules. Understanding of Siemens software product licenses and license administration. Strong customer service orientation and attention to detail. Should be able to resolve issues and day to day delivery timeline by self. Effectively communicate with customer and understanding requirement. Interaction with customer for technical discussions and suggesting value additions. Coordinating with Siemens team for Customer Service Request (bugs) Good to have skills: Exposure to design and manufacturing processes. Good to have knowledge of scripting or automation in NX. Knowledge of Teamcenter installation and upgradation. Basic knowledge of databases (Oracle, SQL) and Teamcenter architecture.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Key Responsibilities: Teamcenter Installation: Strong knowledge in the installation of Teamcenter in both 2-Tier and 4-Tier environments, with expertise in AWC (Active Workspace Configuration) being essential. Team Center NX Integration experience is must Teamcenter Upgrade Expertise: Experience in upgrading Teamcenter across different versions. Proficiency in using Deployment Center (DC) for Teamcenter upgrades is preferred. BMIDE and Code Upgrade: Ability to upgrade BMIDE (Business Modeler Integrated Development Environment). Knowledge of code upgrades involving ITK, Java, and configurations. Teamcenter Administration: Strong understanding of Teamcenter Administration, including data modeling and configuration management. Troubleshooting & Analytical Skills: Adept in analyzing and resolving Teamcenter issues with strong problem-solving skills. Integration and CAD Knowledge: Experience with Teamcenter Integration is preferred. Any knowledge of CAD tools is a plus. Cloud Knowledge: Familiarity with cloud technologies will be considered an added advantage.
Posted 2 months ago
3 - 6 years
4 - 7 Lacs
Pune
Work from Office
Teamcenter Admin Key Responsibilities: Teamcenter Installation: Strong knowledge in the installation of Teamcenter in both 2-Tier and 4-Tier environments, with expertise in AWC (Active Workspace Configuration) being essential. Team Center NX Integration experience is must Teamcenter Upgrade Expertise: Experience in upgrading Teamcenter across different versions. Proficiency in using Deployment Center (DC) for Teamcenter upgrades is preferred. BMIDE and Code Upgrade: Ability to upgrade BMIDE (Business Modeler Integrated Development Environment). Knowledge of code upgrades involving ITK, Java, and configurations. Teamcenter Administration: Strong understanding of Teamcenter Administration, including data modeling and configuration management. Troubleshooting & Analytical Skills: Adept in analyzing and resolving Teamcenter issues with strong problem-solving skills. Integration and CAD Knowledge: Experience with Teamcenter Integration is preferred. Any knowledge of CAD tools is a plus. Cloud Knowledge: Familiarity with cloud technologies will be considered an added advantage.
Posted 2 months ago
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