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1.0 - 5.0 years
3 - 8 Lacs
Kolkata
Work from Office
Hi, We are hiring for ITES Company for Associate/Sr Associate - Quality Analyst/Reporting Role. Overview Quality Analyst / Reporting is a professional responsible for ensuring that products, services, or software meet defined quality standards, regulatory requirements, and customer expectations. Key responsibilities include conducting quality checks, managing the feedback loop, preparing daily/weekly reports, performing cross-calibration with clients, leading team huddles, and handling customer complaints. The role also involves applying Lean & Six Sigma methodologies to improve processes, tracking customer-based quality parameters, and ensuring customer data privacy. A deep understanding of...
Posted 3 months ago
4.0 - 8.0 years
5 - 10 Lacs
Mumbai, Goregaon
Work from Office
Roles and Responsibilities Collaborate with cross-functional teams to design and deliver effective team training initiatives. Manage training management systems to track employee progress and ensure compliance with regulatory requirements. Provide product training to new hires and existing employees on insurance products and processes. Develop and implement process training programs for sales teams to enhance customer service skills. Conduct quality audits, monitor calls, and analyze data to identify areas for improvement.
Posted 3 months ago
1.0 - 6.0 years
2 - 6 Lacs
Navi Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call HR Salman 7666535407 /sam 8828571104
Posted 3 months ago
4.0 - 9.0 years
3 - 6 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 3 months ago
6.0 - 10.0 years
15 - 19 Lacs
Mumbai
Work from Office
Job Title: Digital Transformation Manager | ERP & CRM Lead | Real Estate | Mumbai (Hybrid) --- Location: Mumbai, Maharashtra, India (Hybrid with coordination across Dubai operations) --- Job Type: Full-time | Hybrid | Mid-Senior Level --- About the Role We are seeking a tech-savvy and process-oriented Digital Transformation Manager to lead implementation, integration, and team-wide training across our core platforms: Tally Prime (India), Microsoft Business Central (Dubai), Salesforce (CRM), Power BI, and ClickUp/Notion This is a hybrid role based in Mumbai, with ongoing collaboration with our Dubai team Candidates based in Mumbai or with relevant experience across geographies are encouraged ...
Posted 3 months ago
10.0 - 15.0 years
12 - 15 Lacs
Chennai
Work from Office
Roles and Responsibilities Develop and implement training programs to enhance employee skills, knowledge, and performance. Design and deliver team training sessions to improve communication, collaboration, and problem-solving among teams. Conduct regular evaluations to measure the effectiveness of training programs. Manage training budgets, track expenses, and maintain accurate records of all trainings conducted. Desired Candidate Profile 10-15 years of experience in Learning & Development or related field (Real Estate industry preferred). Proven expertise in skill development, team training, training management, and training delivery. MBA/PGDM degree from a reputable institution (Any Specia...
Posted 3 months ago
2.0 - 7.0 years
4 - 9 Lacs
Bangalore Rural, Bengaluru
Work from Office
Hi We are hiring for the ITES Company for Team Lead Role. Overview The Team Lead - Contact Center is responsible for managing day-to-day operations of a team, ensuring consistent performance in handling customer interactions across voice, email, or chat channels. This role involves monitoring KPIs such as service levels, quality, and productivity, while providing coaching, feedback, and support to team members to drive continuous improvement. The Team Lead handles escalations, ensures adherence to processes and SLAs, and collaborates with quality, training, and workforce management teams. Strong leadership, communication, and problem-solving skills are essential to foster a high-performing, ...
Posted 3 months ago
5.0 - 10.0 years
3 - 4 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
5 Years+ in Telecom Wireline operations. Trainers need to train Airtel Field Engineers Training needs to be imparted on BroadBand connection, installation and Wiring of fiber-optic Cables for the last mile connectivity for Households and SMEs
Posted 3 months ago
0.0 - 3.0 years
3 - 3 Lacs
Lucknow
Work from Office
conducts online training to promote use of technology in teaching and learning process. B.tech civil degree
Posted 3 months ago
3.0 - 5.0 years
3 - 8 Lacs
Pune, Chennai, Mumbai (All Areas)
Work from Office
Minimum Mandatory Skill Set Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Brief Job Profile Claims adjudication, Fraud and leakage control, Client/provider feedback, Team training and retention, Investigation Desired Competencies/ Skill Set MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry Health Insurance, TPA, Hospitals, Healthcare
Posted 3 months ago
3.0 - 5.0 years
3 - 8 Lacs
Kolkata, Ahmedabad, Greater Noida
Work from Office
Minimum Mandatory Skill Set Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Brief Job Profile Claims adjudication, Fraud and leakage control, Client/provider feedback, Team training and retention, Investigation Desired Competencies/ Skill Set MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Preferred Industry Health Insurance, TPA, Hospitals, Healthcare
Posted 3 months ago
3.0 - 8.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Deep understanding of EYFS & play-based pedagogy Oversee operations & curriculum implementation across preschool centers Dynamic leader with expertise in early education,curriculum development,center operations,training,compliance & parent engagement
Posted 3 months ago
3.0 - 8.0 years
4 - 8 Lacs
Ahmedabad, Vadodara
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 3 months ago
5.0 - 10.0 years
4 - 6 Lacs
Chennai
Work from Office
Leadership / supervisory role, preferably managing a team of 10 or more individuals and driving high-performance outcomes. Strong interpersonal communication skills, ability to engage build rapport with a diverse range of stakeholders. Required Candidate profile Excellent analytical problem-solving abilities, with a data-driven approach to decision making, demonstrated ability To be handled 10 staff Kindly reach us @ Hema - 7305057834
Posted 3 months ago
0.0 - 5.0 years
2 - 4 Lacs
Jaipur
Work from Office
Job description Interview Schedule on - 2nd June to 4th June 2025 Interview Location - No.- G5A, Ground Floor, Ashok Marg, beside City Mall, C-Scheme, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001 Working Location - Mansarovar Looking for Fresher/ Associates/ Assistant Outlet Manager/Shift Managers/Outlet Manager To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team me...
Posted 3 months ago
6.0 - 10.0 years
4 - 6 Lacs
Kolkata
Work from Office
Sales and Process Trainer Min 5 yrs relevant exp prefer local male candidates CTC upto 6lpa Whatsapp your resume to 8013014471 Ideaspot Consultant / Kolkata
Posted 3 months ago
4.0 - 9.0 years
3 - 8 Lacs
Noida, Faridabad, Gurugram
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 3 months ago
7.0 - 12.0 years
12 - 16 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Perform...
Posted 3 months ago
1.0 - 5.0 years
1 - 3 Lacs
Pune
Remote
Roles and Responsibilities Manage sales coordination activities, including lead generation, prospecting, and follow-up calls. Provide exceptional customer service to clients through phone, email, or chat support. Collaborate with internal teams to resolve client issues and improve overall satisfaction. Develop strong relationships with clients by understanding their needs and providing tailored solutions. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 1-5 years of experience in outbound sales, BPO sales, insurance sales, telecalling, domestic BPO, team leading, team coordination, inside sales, banking process knowledge (insurance do...
Posted 3 months ago
4.0 - 9.0 years
4 - 9 Lacs
Pune, Delhi / NCR, Mumbai (All Areas)
Work from Office
Preferred candidate profile Need candidate with Min 4 yrs experience in LI in sales- Banca only/Minimum 4yrs experience in Any BFSI Training. Should have good communication Skill Ready to Travel. Minimum 4 years of experience in Sales Training, Prior experience in insurance essential. Role & responsibilities Imparting Training:- Average of 12 Man days of Training : Banca Life Refresher Training:- 80% of the RA / ASM clearing their quarterly certification Ensuring right training inputs :- 90% Employees across vertical to attend Induction training Imparting Training to Banca sellers and Life Employees as per defined and agreed Man Days. Providing right training inputs & Sales support to Banca ...
Posted 3 months ago
3.0 - 8.0 years
4 - 8 Lacs
Noida, Meerut
Work from Office
Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with onlin...
Posted 3 months ago
5.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training...
Posted 3 months ago
3.0 - 8.0 years
4 - 9 Lacs
Chennai
Work from Office
Roles and Responsibilities Design and Delivery of Training programs for our Sales team and follow up of development goals to ensure that actual transformation happens. Able to influence our Team Leaders to train our sales/presales frontline staff and enable them to better execute their duties by sharpening their skills. On job training/Induction training at regular intervals. Conduct Training need and analysis and prepare training calendar for the entire team. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Trainers must be capable of counseling and coaching and improve. performance...
Posted 3 months ago
5.0 - 7.0 years
6 - 9 Lacs
Gurugram
Work from Office
Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Job Description: 5 to 7 years of overall experience At least 3 years of B2B (Business to Business) Collections experience. Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Oversight on the team and ensuring daily BAU. Manage day to day operations functions of team management and performance delivery. Review and resolve issues. Meeting KPIs and client defined targets. Training...
Posted 3 months ago
1.0 - 6.0 years
2 - 6 Lacs
Navi Mumbai, Bengaluru, Mumbai (All Areas)
Work from Office
we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call now HR Salman 7666535407
Posted 3 months ago
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