Support Manager Location: HiLITE Business Park Job Type: Full-Time Education: Bachelor’s degree in Commerce (B.Com) preferred Role Overview: We are seeking an experienced and results-driven Support Manager to oversee our customer support operations. The ideal candidate will possess strong leadership skills, a background in commerce, and a passion for delivering exceptional customer service. Key Responsibilities: Lead and manage a team of support professionals to ensure efficient and effective customer service. Monitor, evaluate, and improve support processes to maximize productivity and customer satisfaction. Handle escalated customer issues and provide timely resolutions. Train, mentor, and guide team members to foster professional growth and skill development. Prepare regular reports on team performance, customer feedback, and operational metrics. Collaborate with internal departments (such as sales, accounts, and product) to resolve customer concerns and improve service delivery. Implement best practices and stay updated with industry trends in customer support. Qualifications: Bachelor’s degree in Commerce (B.Com) or equivalent. Minimum 2 years of experience in customer support or team management. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities. Proficient in MS Office and customer relationship management (CRM) software. Ability to multitask, prioritize, and manage time effectively. Proven leadership skills with the ability to motivate and develop a team. What We Offer: Competitive compensation package. Opportunities for professional development and career growth. Positive and collaborative work environment. Job Types: Full-time, Fresher, Internship Pay: ₹15,176.04 - ₹52,646.42 per month Benefits: Cell phone reimbursement Internet reimbursement Shift: Day shift Night shift Work Location: In person
We are looking for a Digital Marketing Manager who can enhance our brand and build strong online communities through our various social media platforms. The Social Media Manager will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between clients and the company. The successful candidate will also be required to collect and review social media data to develop more effective campaigns. Responsibilities Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams Monitor the company’s and clients social media accounts and offer constructive interaction with users Create methods for finding and saving online customer reviews Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person
SIGN IN , an Information Technology based firm, looking for Business development Exicutive to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads. IT BDO's Responsibilities ● Direct and online meeting with the clients. ● Leads pulling , Sales closing. ● Preparing presentations on direct services and other services. ● Coordinating with the Business development Manager and director. ● Contacting potential clients to establish rapport and arrange meetings. Requirements ● Bachelor’s degree in business, marketing or related field. ● Knowledge in sales, marketing or related fields appreciated ● Strong communication skills and Interpersonal skills. Note: Attractive incentives Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹40,000.00 per month Morning shift Cell phone reimbursement Commission pay Performance bonus Please call the company on +919809407543 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Schedule: Evening shift Night shift Supplemental Pay: Commission pay Performance bonus Education: Bachelor's (Preferred) Work Location: In person
Job Purpose : The Community Manager (CM) ensures exceptional service and a welcoming atmosphere for all customers and visitors in our community. They are responsible for conducting tours, presenting service options to prospective customers and focus on retaining current customers and nurturing new business prospects. Their primary objective is to achieve occupancy and profitability targets for their centre, while cultivating a vibrant community that attracts and retains customers across multiple locations in the city. Reports to: City Manager. Key Responsibilities: Serve as the primary contact for the centre, delivering professional and friendly service to all customers and visitors, ensuring an exceptional first impression. Maintain a “show ready” centre at all times by ensuring the pristine condition of business lounges, conference rooms, show offices and common areas, complying with Health & Safety standards. Enhance the customer experience through helpful onboarding, flawless move-ins and seamless transitions from day one, whilst ensuring smooth departures and gathering valuable feedback to improve our services. Drive incremental revenue by conducting tours with prospective customers. Generate leads by posting company-provided ads on social media and other websites (Craigslist, Kijiji, X, Facebook Marketplace, etc.) Maximise revenue opportunities by identifying potential offices, meeting rooms, memberships, upgrades, upselling, referrals, and renewals through quality interactions with customers and potential prospects. Manage Account Receivables (AR), including collections, escalations and renewals, while also meeting with new customers to complete the move-in process and deliver outstanding customer service. Leverage centralised marketing tools to execute local events, networking, and engage with partnerships and associations to drive community engagement. Capture and enter daily service charges in the billing system. Support training and development of Community Associate(s), stepping in when necessary to deliver customer mail, prepare meeting rooms, and assist with administration tasks. Provide a 5-Star business centre image by professionally greeting customers, communicating effectively, maintaining centre appearance, and continuously upgrading skills through available IWG training resources. Display a true passion for customer service by actively seeking ways to delight customers and guests, always going the extra mile for customer satisfaction – measured by the Net Promoter Score, with team members to achieve set targets. Other duties, as assigned. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person
We are seeking a highly motivated and results-driven Digital Marketing Intern to join our team. As a Digital Marketing Intern, you will be responsible for supporting the development and execution of digital marketing campaigns across various channels, including social media, email, website, and online advertising. Key Responsibilities: Assist in the development and execution of digital marketing campaigns across various channels, including social media, email, website, and online advertising. Assist in creating content for social media, email, and website marketing efforts. Conduct market research and analysis to support the development of marketing strategies. Assist in the creation and execution of email marketing campaigns, including designing templates and writing copy. Monitor and report on the performance of digital marketing campaigns using various analytics tools. Collaborate with cross-functional teams to ensure campaigns are aligned with overall marketing goals and objectives. Stay up-to-date with industry trends and best practices in digital marketing. Qualifications: Currently enrolled in or recently graduated from a Bachelor’s or Master’s degree program in Marketing, Communications, Business, or a related field. Familiarity with social media platforms, email marketing tools, and digital analytics tools. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Proactive, self-starter with the ability to work independently and as part of a team. Knowledge of graphic design and/or video editing is a plus. Job Types: Full-time, Permanent, Internship Pay: ₹8,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Kozhikode, Calicut - 673014, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person
Job Title: Sales and Marketing Intern Company: TEAM SIGN IN Private Limited Location: Kozhikode, Kerala Internship Duration: 6 months About Us: TEAM SIGN IN is an IT company and leading provider of cloud accounting and e-invoicing software, designed to streamline and enhance business financial management processes. We are committed to innovation, excellence, and providing unparalleled service to our clients. Job Description: Are you a smart, ambitious individual looking to kickstart your career in sales and marketing? SIGN IN is seeking dynamic interns to join our team for a 6-month internship. This is a fantastic opportunity to learn, earn, and gain valuable experience and exposure in the field of sales and marketing. Responsibilities: Assist the sales team in generating leads and acquiring new clients. Support marketing campaigns and promotional activities. Conduct market research and analysis. Collaborate with the marketing team to create content for social media, blogs, and other marketing materials. Participate in training sessions to develop sales and marketing skills. Travel opportunities to different countries for business development and client meetings. Give product demos to potential leads and work towards closing sales. Qualifications: Currently pursuing or recently completed a degree in Marketing, Business, or a related field. Strong communication in English is must along with interpersonal skills. Proficiency in Hindi is a bonus. Enthusiastic, self-motivated, and eager to learn. Ability to work effectively in a team environment. Basic knowledge of sales and marketing principles is a plus. What We Offer: Comprehensive training and mentorship from experienced professionals. Hands-on experience in sales and marketing. Opportunities to travel internationally and gain global exposure. Competitive stipend. Attractive incentives based on performance. Potential for full-time employment upon successful completion of the internship. How to Apply: If you are ready to embark on an exciting journey with SIGN IN, please submit your resume and a cover letter outlining your interest and qualifications for this position. Join us at TEAM SIGN IN and take the first step towards a successful career in sales and marketing! Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
We are seeking a highly motivated and results-driven Digital Marketing Intern to join our team. As a Digital Marketing Intern, you will be responsible for supporting the development and execution of digital marketing campaigns across various channels, including social media, email, website, and online advertising. Key Responsibilities: Assist in the development and execution of digital marketing campaigns across various channels, including social media, email, website, and online advertising. Assist in creating content for social media, email, and website marketing efforts. Conduct market research and analysis to support the development of marketing strategies. Assist in the creation and execution of email marketing campaigns, including designing templates and writing copy. Monitor and report on the performance of digital marketing campaigns using various analytics tools. Collaborate with cross-functional teams to ensure campaigns are aligned with overall marketing goals and objectives. Stay up-to-date with industry trends and best practices in digital marketing. Qualifications: Currently enrolled in or recently graduated from a Bachelor’s or Master’s degree program in Marketing, Communications, Business, or a related field. Familiarity with social media platforms, email marketing tools, and digital analytics tools. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects simultaneously. Proactive, self-starter with the ability to work independently and as part of a team. Knowledge of graphic design and/or video editing is a plus. Job Types: Full-time, Permanent, Internship Pay: ₹8,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Ability to commute/relocate: Kozhikode, Calicut - 673014, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Work Location: In person
Job Title: Sales and Marketing Intern Company: TEAM SIGN IN Private Limited Location: Kozhikode, Kerala Internship Duration: 6 months About Us: TEAM SIGN IN is an IT company and leading provider of cloud accounting and e-invoicing software, designed to streamline and enhance business financial management processes. We are committed to innovation, excellence, and providing unparalleled service to our clients. Job Description: Are you a smart, ambitious individual looking to kickstart your career in sales and marketing? SIGN IN is seeking dynamic interns to join our team for a 6-month internship. This is a fantastic opportunity to learn, earn, and gain valuable experience and exposure in the field of sales and marketing. Responsibilities: Assist the sales team in generating leads and acquiring new clients. Support marketing campaigns and promotional activities. Conduct market research and analysis. Collaborate with the marketing team to create content for social media, blogs, and other marketing materials. Participate in training sessions to develop sales and marketing skills. Travel opportunities to different countries for business development and client meetings. Give product demos to potential leads and work towards closing sales. Qualifications: Currently pursuing or recently completed a degree in Marketing, Business, or a related field. Strong communication in English is must along with interpersonal skills. Proficiency in Hindi is a bonus. Enthusiastic, self-motivated, and eager to learn. Ability to work effectively in a team environment. Basic knowledge of sales and marketing principles is a plus. What We Offer: Comprehensive training and mentorship from experienced professionals. Hands-on experience in sales and marketing. Opportunities to travel internationally and gain global exposure. Competitive stipend. Attractive incentives based on performance. Potential for full-time employment upon successful completion of the internship. How to Apply: If you are ready to embark on an exciting journey with SIGN IN, please submit your resume and a cover letter outlining your interest and qualifications for this position. Join us at TEAM SIGN IN and take the first step towards a successful career in sales and marketing! Job Types: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹100,000.00 - ₹200,000.00 per year Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person