321 Team Performance Jobs - Page 12

Job Title:ASSISTANT LEAD / LEAD Experience4-6 Years Location:Chennai : DUTIES & RESPONSIBILITIES Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Has aptitude to learn new software and systems Team management skills Attention to detail and accuracy Other duties as assigned. Should be willing to work as Individual contributor Subject matter expert as well EDUCATION & PROFESSIONAL QUALIFICATIONS Mi...

Job Title:Sr Lead / Asst Manager Experience8-12 Years Location:Chennai : DUTIES & RESPONSIBILITIES 3 years of experience in managing team. Flexibility in working as a shift and/or on holidays. Oversee the day-to-day operations of the team. Monitoring team performance and providing constructive feedback. Support and provide internal cross training / knowledge sharing for team members and new joiners. Motivate team members to perform at their best. Running biannually staff appraisals for team members and creating progress plans. Possess high ethical and moral standards. Excellent communication and interpersonal skills. Assigning proper controls to ensure no lapses in the process execution Othe...

- Manage team of 6 RMs - Leadership & Motivational Skills - Achieving Team Sales Targets - Plan & Execute Events - Ensure Customer Satisfaction - Track all enquiries & monitor daily activities - Organize field task - Coordinate across departments Perks and benefits Incentives on Target Achievement :- Upto 2.00 lacs

About Zyla (www.zyla.in) Zyla Health is Indias highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts with a detailed health risk assessment of the popul...

To generate new leads while maintaining a relationship with existing clients. will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsible for entire target-based Sales of Shinex Mosaics for your assigned region. The person will have to call the Prospective Clients and finalize the order. will have to contact the Architects, Builders & Developers, Swimming Pool Contractors, and customers. Will be responsible for the entire target-based sales for his assigned region. To provide complete information, guidance and support to the clients hence enhancing the relationships. Have to Handel a team. Show more Show lessWe are ...

Role Team leader Customer service. Role Summary:- The Team Lead - Customer Service is responsible for managing a team of customer service agents, ensuring high-quality support to customers, meeting performance targets, and driving team success.- The role involves coaching agents, monitoring service levels, resolving escalations, and ensuring customer satisfaction in a fast-paced contact centre environment. Key Responsibilities:. Team Management:- Supervise, guide, and motivate a team of customer service agents.- Monitor daily operations to ensure team members meet their KPIs, including call handling, resolution time, and quality scores.- Schedule and manage agent shift to ensure coverage dur...

Role Summary: - The Team Lead - Customer Service will oversee and guide a team of sales agents to achieve and exceed sales targets in a fast-paced contact Centre environment. - The role involves monitoring team performance, providing training and coaching, driving sales strategies, and ensuring excellent customer engagement. Key Responsibilities:Team Management and Supervision:- Lead, motivate, and monitor a team of Customer Service agents to meet individual and team sales targets.- Schedule and manage team shifts, ensuring adequate staffing during peak hours.- Track daily, weekly, and monthly performance metrics like lead conversion, revenue, and call productivity. Sales Performance and Coa...

Manager - Business Development Role & Responsibilities: - Lead, mentor, and coach a team of SDRs to ensure they meet and exceed individual and team goals - Develop and implement effective inbound lead handling processes and strategies to optimize lead conversion rates - Monitor team performance metrics (such as conversion rates, lead response times, and pipeline contribution) and take corrective actions as needed to achieve qtrly/annual goals - Collaborate with Sales and Marketing teams to ensure alignment on lead qualification criteria and messaging - Provide ongoing training and enablement sessions to equip SDRs with the necessary tools, resources, and product knowledge to effectively enga...

About The Role Role Purpose The purpose of the Practice Head role is to enhance organizational capability within the practice they lead by providing strategic direction, enabling design and execution of sustainable, targeted programs, policies and processes that enable or sustain various aspects of talent development, engagement and retention in Wipro. ? Do - Strategy Development and Deployment - Support development of overall practice charter for the organization - Achieve talent capability improvements by creating and deploying annual plan based on business strategy, requirement analysis and emerging business realities - Determine optimal structure and roles in the team for increased effic...

About the Role We are seeking a highly motivated, experienced Inside Sales Manager to lead the Sales team and play a key role in driving the company's revenue by identifying and converting high quality leads. Your primary focus will be on developing and implementing effective lead activation strategies, leading a rockstar sales team to drive conversions, and ensuring the achievement of sales targets keeping user experience at the forefront. The charter will include of Create and implement a lead conversion plan, optimizing channels, and collaborating with marketing and product teams for driving results. Establish lead qualification criteria and optimize conversion processes for high-quality ...

Basic Section No. Of Openings 1 External Title Tele Collections Lead - Cards & PL Employment Type Permanent Employment Category Field Closing Date 06 Jun 2025 Organisational Entity Equitas Small Finance Bank Business Unit Assets Division/Function (SBU) Credit Cards Department Receivables Sub-Department Receivables Generic Role Unit Manager External Title (Job Role) Tele Collections Lead - Cards & PL Division Credit Cards Zone South State Tamil Nadu Region Tamil Nadu Area Chennai Cluster Chennai PT Location Chennai Branch Code 9999 Branch Name Head Office Skills Skill Sales Highest Education Bachelor of Science Working Language English Urdu About The Role Lead and manage a team of collection ...

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Keyloop Chat Leader will be responsible for overseeing the daily operations...

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology. About the role The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create...

Hi, We are hiring for the Leading ITES Company for Operations Manager - Legal Back Office Role. Job Description: Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards& team performance reports Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team Attain SLA through effective management of the daily operations of the team Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Reso...

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? This Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and t...

Key Responsibilities: - Assist in Telecalling and Telesales - Participate in training sessions to learn about our products/services and company processes. - Collaborate with team members on various projects and initiatives. - Provide support in daily operations and administrative tasks as needed. - Contribute ideas and insights to improve team performance and processes. - Maintain accurate records and documentation.

About Us Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses through seamless payments and commerce solutions. Our mission is to serve half a billion Indians and integrate them into the mainstream economy through the power of technology. About the Team. The Oil and Gas Vertical focuses on providing offline payment solutions including QR Code and POS-based transactions. This team works closely with petrol and gas stations, as well as other retail merchants, to facilitate end-to-end sales, onboarding, and operations. It also involves maintaining ...

Team Leader would manage a team of Customer Service Associates in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage & attrition. TL would also act as a coach & mentor for the team.

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and associated configurations across Fulfillment and Ass...

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Marketing Engagement Specialist Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and dimin...

Accounting concepts & Processing Experience working in commercial real estate lending industry for Agency loans (Freddie Mac, Fannie Mae, HUD) Experience in either underwriting, appraisal, asset management, servicing, portfolio management, financial modelling, securitization Knowledge of using third party reports, loan documents and analyzing borrowers financial statement Experience of handling a team of 10+ members Handson experience of client management, stakeholder management Strategy & Planning: Lead operational and strategic planning for the team assigned, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Ability to handle mul...

Senior Consultant Tax Direct Tax The business and tax landscapes have changed dramatically, and the pace and complexity of change continues to increase. We help you navigate this shifting landscape. Governments are tempering the need for enhancing the tax base coupled with expanding tax landscape as a result of competition and investment opportunities in India. Tax authorities are adapting their enforcement strategies, focus and policies in response to the changing dynamics of business. Companies are balancing competing priorities, ensuring they maintain compliance while adding value and help to effectively manage tax obligations by uncovering tax risks and opportunities. As a direct tax ser...

Role & re We're Hiring # Team Leader (Voice Process) Join ICICI Lombard's Contact Center Vashi Office Role: Team Leader Inbound Customer Service Location: Vashi, Navi Mumbai Week Off: 2 Rotational Week Offs Age Criteria: 25 37 Years Key Responsibilities: Handle escalations and monitor team performance Track key metrics: CSAT, FCR, AHT, Quality, etc. Conduct team training, coaching, and appraisals Ensure compliance with process and quality standards Drive performance and maintain high service levels What We’re Looking For: 4–6 years of BPO experience (min. 1–2 years as TL) Strong people management & leadership skills Excellent communication & interpersonal abilities Background in inbound voic...

Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 cou...

Project Role :Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : BlueYonder Transportation Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will be responsible for creating both production and non-production cloud environments utilizing appropriate software tools tailored for specific projects or products. Your typica...