99 Team Performance Jobs

Apply Now Job Title Sales Manager Job Description The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion) Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Location: IND Gurugram Industrial Plot No 243, 1st, 3rd, 4th, 5th & 7th Floors Language Requirements English (Required) Time Type Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

Jainam Broking Limited 8 months ago Location Kailash Nagar Department Growth Retail JBL Employment Type Full-time Applications Received 1 Closes On 6 Dec, 2024 Key Responsibilities Leadership & Supervision: Lead and mentor a team, offering ongoing support and guidance to ensure their success Performance Management: Establish performance targets for team members and monitor their progress to ensure targets are met or exceeded Performance Reviews: Conduct regular evaluations of team performance, providing constructive feedback to support professional development Issue Resolution: Address escalations and complex client issues with professionalism, ensuring efficient and effective resolution Training & Development: Design and deliver training programs for new hires and ongoing development for existing team members, incorporating industry best practices Trend Analysis: Stay informed on industry trends and integrate relevant best practices into training and team strategies Strategic Refinement: Analyze market trends and client feedback to continuously refine team strategies and sales tactics KPI Tracking: Monitor key performance indicators (KPIs), preparing and presenting regular reports on team performance Process Improvement: Identify areas for improvement in team processes and implement action plans to address gaps, enhancing the onboarding process and overall efficiency CRM Utilization: Use CRM and other relevant software to track call metrics and client interactions effectively Cross-Department Coordination: Collaborate with other departments to streamline processes and improve overall team efficiency

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview: We are looking for a high-impact Sales Head to lead our CPaaS (Communication Platform as a Service) and WhatsApp Business solutions vertical. This is a strategic leadership role, responsible for driving revenue, market penetration, team performance, and profitability. The ideal candidate will have deep domain expertise, proven enterprise sales success, and experience in managing large national teams and P&L responsibility. Key Responsibilities: Sales Strategy & Revenue Growth Define and execute the national sales strategy for CPaaS and WhatsApp solutions. Drive revenue targets, gross margins, and profitability in alignment with company goals. Identify and scale high-growth verticals (BFSI, Retail, D2C, Healthcare, Government, etc.). Build and expand high-value enterprise relationships and strategic accounts. Team Leadership & People Management Lead and mentor a pan-India sales team including regional leaders, KAMs, and pre-sales. Set clear goals, incentive structures, and KPIs for performance tracking. Drive high-performance sales culture, talent retention, and capability building. P&L & Forecasting Own the P&L for the CPaaS/WhatsApp vertical. Forecast sales pipeline, revenue, and budget planning on a monthly/quarterly basis. Drive pricing strategies, discount approvals, and cost optimization to meet EBITDA targets. Enterprise Solutioning & GTM Ownership Collaborate with product, marketing, and pre-sales teams to craft winning propositions. Provide client insights and market feedback to product roadmap and innovation. Launch GTM strategies for new features, use cases, and industry solutions. Partnership & Alliances Manage key relationships with platforms (e.g., Meta for WhatsApp API) and telecom aggregators. Explore and build partner/channel sales network for deeper market coverage. Required Qualifications & Experience: 15–18 years of enterprise sales experience in SaaS, CPaaS, telecom, or martech domains. Proven track record in managing national sales teams and P&L responsibility. Deep knowledge of CPaaS platforms (SMS, Voice, WhatsApp, Email, RCS) and related use cases. Strong C-suite engagement capability and consultative selling background. Experience in selling to verticals like BFSI, Retail, GovTech, or Healthcare is preferred. Excellent negotiation, leadership, and communication skills. Preferred Attributes: Strong network in enterprise and government ecosystems. Prior experience in working with Meta’s WhatsApp Business API ecosystem. Hands-on approach with strategy, operations, and on-ground sales execution. Data-driven mindset with experience in using CRM tools and sales automation platforms.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead/Junior Manager to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15Members]. Conduct regular performance reviews, identify training needs, and create development plans for team members. Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). Manage team schedules and ensure adequate staffing levels to meet customer demand. Foster a positive and collaborative team environment. Customer Experience: Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proactively identify opportunities to improve the customer experience. Operational Excellence: Monitor key performance indicators (KPIs) and identify areas for improvement in operationalefficiency. Implement process improvements and best practices to enhance team productivity andcustomer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) toresolve customer issues and improve the platform. Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: Prepare regular reports on team performance and customer experience metrics. Analyse data to identify trends and insights that can be used to improve customer serviceand operational efficiency. Use data to make informed decisions about resource allocation and process improvements. Qualifications : Bachelor’s degree in a related field preferred. Minimum of 1-3 years of experience in customer service, preferably in the flight/travel industry. Proven experience in managing and leading a team. Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g.,Amadeus,Sabre, Galileo). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Proficiency in using CRM software and other customer service tools. Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: Experience with Amadeus/Travelport is a must. Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. Familiarity with customer satisfaction metrics and measurement methodologies like Servicelevel Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Marketing Engagement Specialist Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. What are we looking for Stakeholder Management:Excellent communication and interpersonal skills to effectively engage with client stakeholders, technical teams, and leadership.Resource Coordination:Ability to allocate and manage project resources efficiently, ensuring optimal team performance and productivity.Problem-Solving:Strong analytical and problem-solving skills to address project challenges and make data-driven decisions. Team Leadership:Experience in leading cross-functional teams, fostering collaboration, and promoting a positive team culture.Technical Background:Basic technical knowledge in areas relevant to campaign development, such as HTML, CSS, JavaScript, SQL, or scripting languages (e.g., AMPscripts).Agile Project Management:Familiarity with Agile project management methodologies and tools (e.g., Scrum, Kanban) for iterative project execution. Data Analysis:Proficiency in data analysis tools and techniques to derive insights from campaign performance data. Roles and Responsibilities: Project Planning and Requirement Gathering:Collaborate with client stakeholders, technical leads, and campaign developers to define project/campaign scope, objectives, deliverables, and timelines.Create comprehensive project plans, outlining tasks, dependencies, resource requirements, document, and track updates regularly. Ensure request submitted by Clients are complete and accurate before assigning it to Campaign Developers.Stakeholder Communication:Act as the primary point of contact for all project-related communications. Regularly engage with client stakeholders to provide updates on project progress, gather feedback, and manage expectations.Resource Management:Allocate project and campaign tasks to campaign developers and technical leads based on their expertise and availability. Ensure that team members have the necessary resources and support to fulfil their responsibilities effectively.Risk Assessment and Mitigation:Identify potential project risks and issues, both technical and non-technical, and develop mitigation strategies to minimize their impact on project success.Post Implementation Review:Ensure Deliverables meet the highest standards of quality,adhering to best practices and client requirements. Conduct thorough testing and review processes before deliverables are shared for client review and approval. Ensure feedbacks are well documented and communicated to Developers/ Team leads.Marketing Automation Platform Knowledge:Familiarity with Braze, Adobe Experience Cloud or Salesforce Marketing Cloud platforms or equivalent platforms and their respective tools (e.g., Adobe Campaign, SFMC Email Studio, Journey Builder). Budget and Cost Control:Manage project budgets, track expenses, and control costs throughout the project lifecycle. Work closely with finance teams to ensure project financials align with the approved. Timeline Management:Monitor project timelines,identify potential delays, and implement corrective actions to keep the project on track for timely delivery.Change Management:Manage change requests and scope adjustments throughout the project. Evaluate the impact of changes on timelines, resources, and budgets and obtain necessary approvals.Reporting and Documentation:Provide regular project status reports to client stakeholders, senior management, and other relevant parties. Maintain comprehensive project documentation, including meeting minutes, action items, and project-related decisions. Issue Resolution:Facilitate issue resolution by collaborating with cross-functional teams, identifying root causes & implementing solution Qualification Any Graduation

Team Lead to lead a team of 4-5 developers in a dynamic and fast-paced environment. This role requires hands-on experience in modern technologies including Cloud, CI/CD, Kafka, Spring Boot, and Oracle SQL. The ideal candidate will be responsible for managing and guiding the team, as well as actively contributing to the development process through coding, building Proof of Concepts (POCs), and writing detailed MDDs (Model Driven Designs). The candidate must be able to balance both leadership and technical expertise to drive the teams success in delivering high-quality solutions. Lead and manage a team of 4-5 developers, providing guidance and mentorship to ensure timely delivery of high-quality solutions. Design, develop, and maintain applications using Spring Boot, Cloud services (AWS/Azure/GCP), Oracle SQL, and Kafka for distributed systems. Develop Proof of Concepts (POCs) to evaluate new technologies and solutions, ensuring technical feasibility before implementation. Write and maintain detailed technical documentation, including MDDs (Model Driven Designs), to clearly communicate architecture and design decisions. Conduct regular code reviews and ensure adherence to best practices, promoting high-quality code, scalability, and maintainability. Collaborate with cross-functional teams, including Product Managers and Architects, to translate business requirements into technical solutions. Monitor team performance, provide constructive feedback, and foster a culture of continuous learning and professional development. Stay current with industry trends and emerging technologies, proposing innovative solutions to improve application performance and development practices.

Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : Application Packaging Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipelines and automating the creation and configuration of environments, ensuring that all processes are efficient and effective while collaborating with various teams to meet project goals. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging.- Strong understanding of cloud environment setup and management.- Experience with automation tools and scripting languages.- Familiarity with configuration management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Application Packaging.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

- Drive sales and revenue growth for ultrasound and critical care equipment. - Manage and lead a sales team, ensuring high performance and achievement of sales targets. - Develop and implement strategic sales plans to expand market presence. - Maintain strong relationships with key clients and stakeholders. - Oversee the sales process from lead generation to closing deals. Requirements: Ultrasound Sales Role: Minimum 13-18 years of experience in ultrasound sales. Proven track record with companies such as Genworks, GE, Philips, or Samsung in ultrasound product sales. Previous experience in a team handling role is essential. Strong understanding of revenue management and team performance metrics.

Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks ' Qualifications College Degree At least 2 years work experience in Travel Process Job Location

CEC - Correspondence - Grievance Redressal RL-Customer Experience Center-Customer Experience Center - Customer Service Job Role : Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Requirement : Graduate / Post Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Should have experience in handling customer queries, request , complaints and ensuring customer satisfaction. Candidate should have an excellent verbal & written English communication. Ability to work efficiently in a dynamic environment, handling multiple customer queries / complaints simultaneously. Flexible to get scattered 8 Week Offs in a month with 9hours shift. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

: In Scope of Position based Promotions (INTERNAL only) Job TitleCB Cash Management Tech - BM LocationPune, India Role Description The Central Ordering Team - iVMO Pune is part of the Infrastructure Vendor Management Officeand partners with the TDI Chief of Staff(s), DB Sponsor(s) and PMO(s) to manage the administrative aspects of the TDI business, allowing them to focus on the delivery of their agreed targets. The Vendor Management Analyst will bring in expertise on Ordering, Invoicing reconciliation, Docusign, and further administrative tasks worldwide. Reporting and MI expertise would be an added advantage. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Pro-actively working /partnering with all stakeholders to ensure a flawless execution of Ordering Management processes. Develop a good understanding of the activities required to execute Ordering management function. Support Central Ordering team in providing optimum service level to the business lines supported Support ordering activities for TDI globally along with the Sourcing process chain i.e. creating purchase requests in dbBuyer, Invoice reconciliation, triggering payments and closing Purchase orders on the basis of the organization requirements Metrics and reporting for scorecards, pipelines, SLA adherence and controls Continuously develop / implement process improvements along the chain of Ordering Management activities Support & coordination related to renewal processes for CWRs Participate in regular meetings with stakeholders, prepare and document meetings, track progress. Undertake specific functions within the relevant areas as identified for the specific divisions withing TDI.. Participate in regular meetings with stakeholders, prepare and document meetings, track progress and communicates to stakeholders. Supporting with key people initiatives and communication activities within the group. Managing multiple ad hoc and short timeframe requests. Works with team members to identify areas of focus, where training may improve team performance, and improve ordering processes. Your skills and experience Good understanding of Business Management function, Procurement Management and familiar with Financial Governance process is desirable Experienced user of MS Project and MS Office (Word, Excel, PowerPoint etc.) is required Proven experience in coordinating with internal stakeholders (Business / COO / Finance/ Compliance teams) Knowledge of SAP Ariba or similar Procurement management tool is preferred Ability to work within virtual global teams in a matrix organization and across all levels of management and staff Solution-orientated attitude with capability to identify and structure issues, run accurate analysis, and socialize recommendations with team Strong organizational skills, ability to work against tight deadlines with a high level of accuracy Very good English language skills required (verbal & written), good German is appreciated but not mandatory 3-5 years of experience in a similar role would be desirable. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Details The ERM manager will play a key role in implementing and overseeing the organizations risk management programme. framework.He/She will be responsible for working with process owners in identifying, assessing and mitigating the risks as well as designing and implementing continuous monitoring of critical risks by the first line of defence. He/She will be responsible for performing independent stress testing and sharing findings with management. The incumbent will work with central team in infusing technology in risk management, defining and implementing system based rules for stress testing. Roles and Responsibilities Collaborate with Functions on risk identification, assessment, and mitigation Helps prepare and execute continuous monitoring of identified risks Develop and implement stress testing frameworks Conduct regular stress testing and identify process gaps and anomalies Prepare and present detailed reports on stress test results to senior management Continually improve the stress testing program to adapt to changing risk landscapes Lead and support on automation/AI initiatives SKill Required Strong knowledge of risk management, stress testing and anomaly detection methodologies Proficient in data analysis Should have good attention for details, good interpersonal, oral, and written communication skills with ability to communicate with all levels of management. Stakeholder Management- Should be able to make presentations to Function heads on risk topics Ability to Recruit and build a high performing team, mentor and motivate team members, manage team performance and ensure necessary training for team members Ability to work in high pressure environments and deliver high quality work Good knowledge of excel, power BI, MS Office Project management Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

KSB Pumps Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

Assistant Facility Manager - Soft What this job involves: To provide comprehensive facility and contract management for the client, with a focus on continuous improvement. To achieve financial and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement targets Property Operations Managing all outsourced service contracts and Jones Lang LaSalle personnel, including inspections and quality management of service delivery this includes all Cleaning functions/ Security/ Administration/ Reception/ Helpdesk/ Pantry and Mailroom services. Developing and implementing building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter into supply and service contracts as approved by the client Routinely Inspect all contracted services to ensure performance measures are being maintained Ensure Helpdesk service requests are attended to in time. Effectively manage the mailroom services to ensure an on time deliverable system Achieve client satisfaction to Client expectations. Staff Management Manage and assist with the personal development of all direct reports. Develop and manage succession plans and appraisals for all direct reports. Actively seek to train subordinates in all aspects of the non- technical services. Actively multi skill all Jones Lang LaSalle staff to increase flexibility and job satisfaction. Reporting Daily/Weekly reports. Contribute to the Monthly Management Report to client and other reports as required. Vendor Management Manage service contracts, including inspections and quality management of service delivery Prepare tender documentation, evaluation of tenders; prepare contracts Management of contract resource to achieve Service Level Agreements to Key Performance Indicators at optimum cost for Client. Participate in Emergency Evacuation procedures including crisis management and business continuity. Manage all Health and Safety issues and actively participate in Health and Safety reviews Tertiary qualifications in property, building or facilities management required. Excellent people skills and ability to interact with a wide range of client staff and demands. Demonstrated experience with tendering and service improvement initiatives required. Knowledge of Occupational Safety requirements Knows the inventory management, good keeping knowledge Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable. Demonstrated experience with client reporting and preparation of reports required. Achievement of Contracted Service Levels and Performance Indicators. Achievement of contracted Customer Satisfaction expectations. Management of resource to ensure no disruption to client business. Achievement of savings initiatives as agreed with Client. Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map. Achievement of performance goals as agreed with manager Understanding of Cafeteria operations. Acts as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements. Set stretch targets for self to achieve maximum team performance. Is able to make difficult decisions and resolve problems or improve operations . Actively searches out opportunities to achieve best results Promotes open, constructive and collaborative relations with superiors, subordinates, peers and clients. Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community. Listens effectively and communicates through actions and examples. Have strong written and oral communication skills. Flexible to work in shifts. Sound like you To apply you need to have: Mastery in the field You should have earned an experience of more than 5 to 6 years in Facility Management Soft Service preferably from hotel Industry & specialized in Housekeeping & have eye for detail . Well also expect you to work as a part of a diverse team in both leadership and individual contributor expertise.

Looking for a skilled professional to lead our delivery team at Omega Healthcare Management Services Pvt. Ltd., with 1388344 being the reference number. The ideal candidate will have a strong background in managing teams and delivering high-quality results. Roles and Responsibility Manage and lead a team of professionals to achieve project goals and objectives. Develop and implement effective strategies to improve team performance and productivity. Collaborate with cross-functional teams to identify and prioritize project requirements. Provide guidance and mentorship to junior team members to enhance their skills and knowledge. Analyze project metrics and data to inform decision-making and optimize outcomes. Foster a culture of continuous improvement, encouraging team members to suggest process enhancements. Job Proven experience in leading teams and delivering successful projects. Strong understanding of CRM/IT Enabled Services/BPO industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with project management tools and software is an asset.

Service Relationship Manager - Small Business Enterprise-Sales Roles and Responsibilities Ensuring customer’s closure request is processed timely Coordinate with relevant team to ensure correct resolution Highlight non adherence or delay in resolution from stakeholders to immediate superiors for support Execute best practices to ensure reduction in complaints and errors Display ownership in handling service requests of customers with accurate resolution Update MIS/Reports accurately with details required Contribute towards improvement in TAT and NPS Take ownership in additional activities to drive team performance

Job Description is an integral part of the employment contract for the Team Leader role. The terms outlined here define the responsibilities, qualifications, and expectations of the employee while engaged in their role. Job Summary: The Team Leader is responsible for leading, managing, and mentoring a team of employees, ensuring the delivery of high-quality services to clients. This role involves overseeing team performance, providing training, and ensuring compliance with company policies and client requirements. As a pioneer leader, this position is crucial in establishing and maintaining high-performance standards in the initial phase of operations in Gurugram. Key Responsibilities: Lead, manage, and motivate a team to achieve performance targets. Monitor team performance and provide coaching, training, and feedback to team members. Develop and implement workflow processes to optimize productivity and quality. Serve as the primary point of contact between team members and management. Maintain strong client relationships and ensure client satisfaction. Manage team scheduling, attendance, and adherence to company policies. Conduct performance evaluations and support career development for team members. Collaborate with senior management to set team goals and objectives. Identify and resolve operational challenges promptly. Maintain accurate records of team performance and provide regular reports to management. Foster a positive and collaborative team culture. Qualifications: Bachelors degree in Business Administration, Management, or a related field (or equivalent experience). Proven experience as a Team Leader or Supervisor (2+ years preferred). Strong leadership, coaching, and mentoring skills. Excellent communication and interpersonal abilities. Strong problem-solving and decision-making skills. Ability to manage multiple tasks and work under pressure. Proficiency in using MS Office and experience with CRM or ERP systems. Familiarity with BPO operations and client management is an advantage. Preferred Skills: Experience working with international clients, particularly in Australia, New Zealand, the UK, or the US. Knowledge of process improvement methodologies (Lean, Six Sigma). Ability to adapt to a startup environment and drive team growth. Compensation and Benefits: Competitive salary package as per the employment agreement. Performance-based incentives. Professional development and training programs. Supportive and dynamic work environment. Flexible working arrangements, subject to company policy.

Role & responsibilities Achieve break-downs as per the target & execute predictive maintenance activity in all verticals. Support to JH activity. Installation & commissioning of new machines. Prepare check list, PM work list for monthly, Quarterly and Yearly planned. Handling indigenization of the spare parts. Making WHY-WHY Analysis to find out root cause of Breakdowns and make Kaizen on it/giving One Point Lesson and eliminate the Breakdowns. Responsible for Automation of machines & Focusing on Bottleneck machine operations in the plant & arranging Preventive & corrective action. Handling electrical distribution system with cable routing planning, distribution panel design, APFC panel, and Auto Changeover of Supply from generator and Electricity board. Machine wise Energy consumptions monitoring and implementation of energy saving projects to reduce energy consumptions. Liasoning with Electricity Board etc. Achieve cost reduction targets. Monitoring discipline at the shop floor for an accident free & safe work culture. Facilitating continuous improvement activities to eliminate the root cause of problem and prevent the recurrences of non conformance. Enhancing equipment reliability and plant productivity through Kaizen & TPM. Scheduling and planning predictive, preventive and breakdown maintenance jobs with key focus on spares availability and root cause analysis. Preparing maintenance plans for reducing machinery downtime to minimum for ensuring smooth production. Preferred candidate profile Candidate with 15 to 18 years of experience. with HPDC and Die Casting experience and machining set up. Should have headed function for min. 5 years out of total numbers of experience. Should show commitments' towards the company targets and achievements with self and team work. Perks and benefits As per company policy & process

A chapter lead is a responsible for continuously developing the skills and professionals of their chapter members. Chapter Leads help build the profession of their Chapter members working in Agile Squads and enable these with the skills and tools needed to build the most robust solution. For this role in Cluster Security Awareness and Transparency (SAT) team, the incumbent is expected to have relevant understanding of Information Security domains, security awareness and training, basics cloud security knowledge and Governance, risk, and compliance (GRC) area.. You will. Lead a team of individuals within a specific discipline or function, providing guidance, mentorship, and support for their professional growth.. Act as role models for Agile with the aim of inspiring, training, and encouraging Chapter members to use Agile working practices to undergo personal further development and to express their own ideas.. Balance their Squad and line duties. In addition, they are responsible for developing skills within the Chapter, designing, and enforcing standards of their profession, and building capabilities through knowledge sharing.. Works closely with capacity planning, utilization and forecast with Product Owner (PO), Cluster Product Owner (CPO), Scrum Masters and Tribe Lead.. Be responsible to drive people process of Cluster SAT function in-line with financial targets of the function and contribute towards overall productivity and delivery efficiency.. They serve their people and their Areas, and the Agile Squads to foster a learning organization and make people awesome.. Conduct regular one-on-one meetings to discuss career development (Personal Development plan), challenges, and provide constructive feedback. Provide ongoing performance feedback through regular check-ins and performance reviews.. Collaborate with team members to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals, ensuring alignment with business objectives.. Monitor team performance, ensuring the right balance of workload and resources. Allocate resources effectively to meet project deadlines and deliverables.. Conduct mid-year and annual performance reviews, assessing individual and team progress, offering constructive feedback, and adjusting goals as necessary.. Address performance issues early and work with individuals to create action plans (PIP) for improvement.. Be responsible for the further development of the competencies and soft skills of respective team members (referred as squad members).. Identify training and development needs in collaboration with POs, CPO, L&D team, and providing opportunities for team members to acquire new skills.. Works in tandem with Product Owners, Cluster Product Owner, Tribe Lead and Scrum Masters to understand the shortand long-term resource planning and skill landscape strategy to ensure fine balance of right skills at right level is maintained across the chapter(s).. Participate in hiring and onboarding new team members, ensuring the team has the right skills to meet business needs.. Collaborate with other Chapter Leads and functional teams to ensure cross-functional alignment and to share best practices.. Focuses on right upskilling, cross-skilling, and personal development plan of each chapter member.. Joins hands to drive overall people engagement in the chapter and overall Cluster SAT members.. Responsible to handle grievances or concerns arising from squad members and meet effective resolution.. Actively drive agile transformation and foster end-to-end ownership mindset within the function.. Responsible for housekeeping (e.g., resource management, access management, timecards) according to local regulations.. Responsible to maintain a safe and inclusive environment where chapter members have freedom and safety to innovate, experiment and learn from failure.. Communicate effectively with senior leadership regarding team performance, challenges, and resource needs.. Point of contact for security and assurance, and other regulatory topics including Asset Risk Assurance, Privacy Impact Assessments, IT DR, BIA, Security Audits, Authorization concept and other regulatory (DORA, VAIT) topics for SAT cluster.. Promote work-life balance and support the well-being of team members.. Your Skills. You enjoy working with people individually and in groups and are solution-oriented, proactive, independent, structured and reflective. You communicate clearly, can adapt flexibly to a counterpart and are enthusiastic about new topics.. You have an agile mindset, live agile leadership (servant leadership) and agile methods.. You will quickly build an understanding of the content in order to address the concerns of the employees of your chapter.. You deal successfully with external service providers or are ready to learn the ropes.. Advantageous: You have already gained experience in people management in the past (e.g., technical or disciplinary, #lead or similar leadership training). Had adequate knowledge of Information Security and its related IT landscape.. Work Experience with Information Security and ticketing solutions e.g. Archer, Zscalar, Phishme tool, SNOW, JIRA etc.. Having work experience of people management and is a must and experience in Agile transformation or equivalent would be an added advantage.. Degree or equivalent professional experience. Your Benefits. We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location. From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teachAbout Allianz Technolog. Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.. D&I statement. Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.Join us. Lets care for tomorrow.You. IT. Show more Show less

Skill: Clear Communicator, Strong Organization, Confident Read More Resolute Solutions is looking to hire an manage vendors for the selection charter. He/She will report to the program manager and shall be responsible for: Manage the team and achieve goals of creating qualified leads in a day. Oversee day-to-day operations. Monitor team performance and report on metrics Train and coach to lead gen executives. Act on team members feedback and resolve any issues or conflicts. Prepare and present reports to management Dashboarding skills

Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses through seamless payments and commerce solutions. Our mission is to serve half a billion Indians and integrate them into the mainstream economy through the power of technology. About the Team. The Oil and Gas Vertical focuses on providing offline payment solutions including QR Code and POS-based transactions. This team works closely with petrol and gas stations, as well as other retail merchants, to facilitate end-to-end sales, onboarding, and operations. It also involves maintaining strong relationships with PSU companies and Oil Marketing Companies. About the Role. We are looking for a Channel Sales Manager to drive product sales, represent Paytm’s brand, and manage customer relationships. The role involves handling a field sales team, onboarding merchants, and expanding our distribution network. You’ll act as the key point of contact throughout the customer journey from lead generation to conversion and after-sales support. Key Responsibilities. Onboard and service petrol and gas station merchants Manage and motivate a team of 5 or more sales representatives Drive merchant acquisition through QR and POS products Maintain strong business relationships with PSU and Oil Marketing Companies Achieve sales and incentive targets through team performance Analyze sales data to optimize performance and drive growth Expectations & . 1. Must own a smartphone, bike, and helmet 2. Strong growth mindset and entrepreneurial zeal 3. Good understanding of the local market and merchant ecosystem 4. Prior experience in a Channel Sales role with a team of at least 5 members 5. Familiar with concepts like distribution, channel expansion, and performance metrics 6. Proven track record in helping sales teams achieve high incentive earnings Superpowers / Skills That Will Help You Succeed. 3+ years of experience in Channel Sales & Distribution Proven experience in team management Proficiency in Excel and other sales data tools Education. Graduate or higher (Post Graduation preferred) Why Join Us. Join a collaborative, technology-driven work culture with clear performance metrics Opportunity to increase Average Revenue Per User (ARPU) through cross-selling Be part of India’s largest digital lending ecosystem Earn respect and recognition based on merit and contribution Make a direct impact on the financial inclusion of millions of merchants Compensation We believe in creating wealth for the right talent. With over 500 million registered users, 21 million merchants, and an unmatched ecosystem, Paytm is uniquely positioned to democratize access to credit. Come, be a part of India’s biggest digital lending and payments success story.

Paytm is India's leading mobile payments and financial services distribution company. As a pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses through seamless payments and commerce solutions. Our mission is to serve half a billion Indians and integrate them into the mainstream economy through the power of technology. About the Team. The Oil and Gas Vertical focuses on providing offline payment solutions including QR Code and POS-based transactions. This team works closely with petrol and gas stations, as well as other retail merchants, to facilitate end-to-end sales, onboarding, and operations. It also involves maintaining strong relationships with PSU companies and Oil Marketing Companies. About the Role. We are looking for a Channel Sales Manager to drive product sales, represent Paytm’s brand, and manage customer relationships. The role involves handling a field sales team, onboarding merchants, and expanding our distribution network. You’ll act as the key point of contact throughout the customer journey from lead generation to conversion and after-sales support. Key Responsibilities. Onboard and service petrol and gas station merchants Manage and motivate a team of 5 or more sales representatives Drive merchant acquisition through QR and POS products Maintain strong business relationships with PSU and Oil Marketing Companies Achieve sales and incentive targets through team performance Analyze sales data to optimize performance and drive growth Expectations & . 1. Must own a smartphone, bike, and helmet 2. Strong growth mindset and entrepreneurial zeal 3. Good understanding of the local market and merchant ecosystem 4. Prior experience in a Channel Sales role with a team of at least 5 members 5. Familiar with concepts like distribution, channel expansion, and performance metrics 6. Proven track record in helping sales teams achieve high incentive earnings Superpowers / Skills That Will Help You Succeed. 3+ years of experience in Channel Sales & Distribution Proven experience in team management Proficiency in Excel and other sales data tools Education. Graduate or higher (Post Graduation preferred) Why Join Us. Join a collaborative, technology-driven work culture with clear performance metrics Opportunity to increase Average Revenue Per User (ARPU) through cross-selling Be part of India’s largest digital lending ecosystem Earn respect and recognition based on merit and contribution Make a direct impact on the financial inclusion of millions of merchants Compensation We believe in creating wealth for the right talent. With over 500 million registered users, 21 million merchants, and an unmatched ecosystem, Paytm is uniquely positioned to democratize access to credit. Come, be a part of India’s biggest digital lending and payments success story.

: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology. About the role The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team building activities Superpowers/ Skills that will help you succeed in this role 1. Must have high level drive, initiative and self – motivation. 2. Should have team handling experience. 3. Identify and meet potential clients by growing, maintaining and leveraging your network. 4. Should have good exposure in cold calling, pre sales and lead generation. 5. Should be a graduate.6. Should possess good communication and negotiation skills. Education - Graduation or Post-graduation Why join us : We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Compensation: If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! Location - Kochi, Kerala,Kannur, Kerala,Palakkad, Kerala,Malappuram, Kerala,Alappuzha, Kerala,Kollam, Kerala,Kanayannur, Kerala,Kodungallur, Kerala,Kozhikode, Kerala,Trivandrum, Kerala

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key Responsibilities. Onboard and service petrol and gas station merchants Manage and motivate a team of 5 or more sales representatives Drive merchant acquisition through QR and POS products Maintain strong business relationships with PSU and Oil Marketing Companies Achieve sales and incentive targets through team performance Analyze sales data to optimize performance and drive growth Expectations & . 1. Must own a smartphone, bike, and helmet 2. Strong growth mindset and entrepreneurial zeal 3. Good understanding of the local market and merchant ecosystem 4. Prior experience in a Channel Sales role with a team of at least 5 members 5. Familiar with concepts like distribution, channel expansion, and performance metrics 6. Proven track record in helping sales teams achieve high incentive earnings Superpowers / Skills That Will Help You Succeed. 3+ years of experience in Channel Sales & Distribution Proven experience in team management Proficiency in Excel and other sales data tools Education. Graduate or higher (Post Graduation preferred) Why Join Us. Join a collaborative, technology-driven work culture with clear performance metrics Opportunity to increase Average Revenue Per User (ARPU) through cross-selling Be part of India’s largest digital lending ecosystem Earn respect and recognition based on merit and contribution Make a direct impact on the financial inclusion of millions of merchants Compensation We believe in creating wealth for the right talent. With over 500 million registered users, 21 million merchants, and an unmatched ecosystem, Paytm is uniquely positioned to democratize access to credit. Come, be a part of India’s biggest digital lending and payments success story.

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the teamEDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the roleThe person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ : 1. Create an inspiring team environment with an open communication culture 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engage merchant base 5. Capable of hiring and building team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10 .Motivate team members 11. Discover training needs and provide coaching 12 .Listen to team members feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team building activities Superpowers/ Skills that will help you succeed in this role 1. High level of drive, initiative and self-motivation 2. Must Have Experience in Leading Team 3. Must Be a Graduate 4. Growth Mindset Why join us We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Qualification:- Graduate/Post Graduate