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10.0 - 15.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Mendu Enterprise Pvt. Ltd Head of Sales- Job Profile We are looking for a dynamic and strategic Head of Sales & Customer Success for our Digital Infrastructure (OFC) division. This role is both client-facing and growth-oriented, combining traditional sales responsibilities with a deep focus on long-term customer engagement and solution-oriented positioning. The Head of Sales will lead revenue generation, drive new client acquisition, and ensure high customer satisfaction and retention. This role demands deep domain knowledge of telecom infrastructure and an understanding of market needs, industry trends, and partner ecosystems Location : Hyderabad. Roles and Responsibilities: Business Development & Market Expansion Identify, pursue, and close new business opportunities in digital infrastructure (OFC) with telcos, ISPs, data centers, and government agencies Scan markets across India with a focused expansion plan in Tamil Nadu, Andhra Pradesh, Telangana, Karnataka, and newer territories Position Mendu as a partner of choice for turnkey fiber infrastructure projects (underground, overhead, and in-building solutions) Client Engagement & Solutioning Build strong, long-lasting client relationships by understanding customer requirements and aligning offerings to their infrastructure goals Conduct consultative selling, present capabilities, and provide structured proposals and solutions Lead negotiations while ensuring win-win outcomes for clients and the company Sales Strategy & Execution Create and execute sales plans that deliver quarterly and annual revenue targets Lead opportunity tracking, proposal submissions, and post-bid follow-ups Forecast and report sales metrics, lead pipeline reviews, and conversion tracking Customer Success & Retention Drive customer satisfaction through regular interactions and project progress reviews Work with delivery and operations teams to ensure commitment adherence and issue resolution Build reference clients and long-term partnerships across telco accounts Team Building & Leadership Hire, retain, and grow a high-performance sales team across key geographies Create training programs to enhance domain knowledge, solution-selling, and negotiation skills Foster a collaborative, high-ownership culture focused on excellence and learning Sales Cadence & Competitive Intelligence Track competitive offerings, pricing, and market positioning Segment customers and tailor approaches for each segment (telcos, ISPs, data centers, government) Continuously refine our value proposition and align it with customer pain points and expectations Market Insights & Strategic Inputs Provide regular insights to the CEO and MD on customer trends, competitor strategies, and white-space opportunities Recommend strategic actions to increase market penetration and improve Mendu's footprint Proactively develop and refine pitch strategies to deliver optimal pricing and solutions to clients Reporting & Sales Performance Monitoring Sample Weekly Reports (Team to submit to Head of Sales): Active pipeline tracker with lead stage mapping Weekly customer meetings/calls conducted Regional performance snapshot vs. weekly goals Tender/RFP submission status and follow-ups Sample Monthly Reports (Presented to CEO/MD): State-wise and vertical-wise revenue dashboard Customer engagement heatmap and feedback summary Conversion ratio and pipeline velocity report Key client issues/escalations and resolutions Competitive intelligence and trend observations. Skills, Qualifications & Requirements: Solid understanding of OFC projects and telecom infrastructure deployments Experience working with telcos, ISPs, data center companies, or government digital infra programs Sales Leadership Proven track record of achieving sales/revenue targets in B2B environments Demonstrated success in managing end-to-end sales cycles and account development Excellent proposal writing, pricing, and commercial negotiation skills Communication & Relationship Building Strong verbal and written communication skills, including email writing, client presentations, and internal reporting Ability to influence and build trust with CXOs and technical decision-makers Team & Process Orientation Self-starter with strong organizational discipline and a collaborative mindset Willingness to travel across geographies and build a distributed team Knowledge of CRM tools and basic sales reporting dashboards Preferred Background 6+ years in telecom infrastructure sales, with exposure to OFC or allied infrastructure projects Experience working with clients like BSNL, Jio, Airtel, Railtel, or regional ISPs is a strong advantage Exposure to public procurement and tendering processes is desirable Experience : 10+ Years in B2B Sales, Business Development, or Customer Success in the Telecom Infrastructure or Digital Infrastructure sectors Qualification : Bachelors degree in Engineering (preferred); MBA or relevant post-graduate qualification is a plus How to Apply: If you are looking to work in a dynamic environment and make an impact with your industry and leadership skills, please submit your resume to careers@mendugroup.in. Please mention Sales Head " in the subject line. For clarifications call us at 7386411169/8341005383. About MENDU: Mendu Enterprise Private Limited is a fast-scaling digital infrastructure company, delivering turnkey solutions across: Optical Fiber Network Deployment Solar Energy Solutions for industrial and commercial clients Electrical EPC Services for data centers and large-format buildings Pre-Engineered Building (PEB) Solutions for modular and edge data center infrastructure Our group has built a strong reputation for execution excellence, with marquee clients like BSNL, Railtel, Reliance Jio, Airtel, Tata Communications, Sterlite Technologies, Sify Technologies, and several state utilities and infrastructure developers. Interview stages and steps: Initial screening based on submitted applications and response to candidates. - within 2 days by HR. Fitment conversation (Virtual or in-person) with the HR - 15 to 30 minutes call. Discussion with Project Manager (Virtual or in-person) - 45 to 60 minutes call. Discussion with Sr. Management (Virtual or in-person) - 45 to 60 minutes call. Offer negotiation by HR (Virtual or in-person) Offer release & Offer acceptance Welcome and onboarding process for successful candidates.
Posted 3 weeks ago
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