299 Team Operations Jobs - Page 5

He/She is responsible for handling technical and or process escalations from our customers. He/She would be responsible to drive support metric via close collaboration with other departments like R&D, professional services, licensing team etc. Person should have strong hands on in driving common support metrics and its challenges. People management responsibilities include Managing team s workload. Setting work and training priorities. SPOC for any kind of internal and external escalation Drive operational excellence via support best practices as per Aptean SOPs. Skills and Requirements Excellent analytical and investigative skills in terms of approaching a problem. Quick to learn product te...

Job Description Closely monitoring daily productivity against the defined Service Level standards. Develop a continuous learning process for the team. Work closely with all support function teams. Escalate issues in a timely manner across functions and suggest alternative approach. • Ensure working practices are well defined and operational with minimal disruption to improve efficiency Perform regular audit checks on client defined compliance requirements. Coach monitors Team leads in day to day operations & people handling. Analyse and generate reports for team performance on processes. Actively participate in recruitment and retention activities. 100% Work from office. Experience & Skills ...

Hiring Operation Head for Lighting company. Min 20 years exp in Office operations. Hiring good sincere person with long term stability. Immediate joiner is preferred. Pls share CV on sarika.vasdev@provisionconsulting.in Required Candidate profile No. of opening - 2 Location - Mumbai and Pune Company - Lighting Position - Operation Manager

Title: Operations Manager Location- Gurugram Type- Full Time / On Site Key Responsibilities Design and implement operational strategies to enhance efficiency and drive growth. Monitor performance via data analytics and report on operational health (KPIs, quality, timelines, budgets) Handle process improvement, risk mitigation, and customer satisfaction Manage daily operations to achieve targets, ensuring efficient use of resources. Oversee field operations, including planning, execution, and monitoring of projects. Develop and implement process management strategies to improve operational efficiency. Collaborate with team members to resolve issues and optimize processes. Ensure compliance wi...

Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. Ensure TAT for all the activities & experience in leading a team operations. To handle escalations in operations. Reconciliation of processing data on a day-to-day basis. Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues. Continuously work on improvements & error reduction thru regular analysis. Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc. Take up any other a...

Job Title: Lead Operations (International) Location: Remote (Work From Home) Employment Type: Full-time Shift Duration: 12:30 AM - 9:30 AM IST Working Days: Monday to Friday (Saturday & Sunday Off) Experience Required: 4-8 years About Us NCR Eduservices, a leading provider of educational services, delivers a comprehensive suite of solutions including e-tutoring, content development, academic delivery quality management, and extensive back-office support. Dedicated to addressing challenges for educational organizations, instructors, and learners through innovative strategies, the company is focused on enhancing education quality and accessibility. About the Role We are seeking a Lead Operatio...

Key Performance Areas: Excellent Stakeholder Management People Management (leadership role, team management, floor control and retention) Formulate, Implement, Track career path & Individual Development Plans of each member in the team Operations and vendors metrics management Mentor and guide quality lead / process expert to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver trainings to the team Manage the team and ensure high service delivery and execution Innovate and build long term solutions to improve process, identify defect elimination scope Promote tech solutions to scale the process and develop skills within team to support automat...

Lead and coach the Onboarding team using deep product knowledge and a customer-first mindset, in coordination with Onsite Onboarding Managers. Drive process improvements using data and analytics to inform decisions. Monitor and uphold team performance against defined SLAs for each line of business. Collaborate cross-functionally with Customer Success, Product, and Engineering teams to continuously improve the onboarding experience. Build strong relationships with your team to encourage process clarity, technical troubleshooting, and continuous learning. Define and track key onboarding milestones, tasks, and deadlines to ensure timely delivery. Provide actionable customer insights and feedbac...

Job Title: Operations Manager BPO Company: Globiva Location: Gurgaon, Haryana Experience: 25 Years as a Operation Manager Industry: BPO Company Overview: Globiva is a leading provider of Business Process Management services, delivering best-in-class customer experiences for global clients across industries. We pride ourselves on innovation, operational excellence, and a strong commitment to quality. --- Job Description: We are seeking a dynamic and experienced Operations Manager to lead and manage our BPO operations team in Gurgaon. The ideal candidate will be responsible for ensuring efficient day-to-day operations, meeting client SLAs, enhancing productivity, and driving team performance i...

Position Purpose Project Managers within DRIVE play the role of architects (end-to-end) of the GM / ALMT Value Chain. Within DRIVE, the Project Implementation practice hosts the Project Managers for vertical (Front-Office to accounting) or transversal (across several FO business lines or users groups or locations/entities) projects, especially for their implementation phase. The DRIVE Project Implementation (DRIVE PI) covers GM and ALMT business lines globally. Project Managers are involved in the study and/or implementation of the projects allocated to DRIVE PI, which encompasses to: Frame the project upfront, define the most adequate governance to lead the project to success and get signof...

As a Domain Architect in the Charging domain, you will be at the forefront of designing next-generation telecom solutions. Youll drive the creation of robust, scalable, secure, and future-ready architectures, while capturing both explicit and implicit requirements. Your role will also focus on defining and aligning functional and non-functional needs such as performance, scalability, and reliability, to ensure seamless, high-impact solutions. You have: Bachelors or masters degree in telecommunications, computer science, engineering, or equivalent. 8+ Years of experience in telecom architecture with deep knowledge of standards in the charging domain and interface protocols e.,g Diameter, SS7,...

You will be responsible for contributing to the creation and maintenance of good customer relationships, as well as ensuring smooth service team operations by responding to customer and prospect queries. Key Responsibilities: - Achieving sales numbers as per the set monthly targets. - Discussing with the team leader to understand individual targets for the month and year. Qualifications Required: - Previous experience in customer service or sales roles. - Strong communication skills and ability to work well in a team. Please note that this is a full-time position with work location being in person.,

Partner Digital Eco-System Integration & Management Understand partners digital eco-system & existing customer value lifecycle to identify business opportunities for sale of general insurance line of product. Create business requirement document based on the partners requirement for new product deployment on partners portal. Collaborate internally with various teams ( Operations team, IT team , Underwriting tam , legal & compliance team & product team ) to convert the business requirement for new product into deployment on partners digital eco-system ( website , mobile application ). Participate with partner on periodical basis discuss on IT concerns , policy issuance issues , changes in cur...

We are hiring an MIS Executive with 1–2 years of experience to handle data reporting, dashboards, and analysis. The role involves preparing daily/weekly/monthly reports, ensuring data accuracy, and supporting teams with actionable insights. Required Candidate profile Bachelor’s degree in Commerce, IT, Statistics, or related field. Strong MS Excel skills (VLOOKUP, Pivot Tables, Charts, Macros). Create and manage MIS reports and dashboards.

Defining process and identification of possible gaps. Preparation of SOP, checklists, and timely review of the same creating/implementing/monitoring/nurturing employees under pip, Sharing constructive Feedback, SOP project allocation Required Candidate profile Ideal candidates from BPO/KPO are a great match for Team Leads and Assistant Manager's role offering TL upto 8.5 LPA A.Manager - upto 13 LPA 5 days a week from Vadodara

As a Domain Architect in the Charging domain, you will be at the forefront of designing next-generation telecom solutions. Youll drive the creation of robust, scalable, secure, and future-ready architectures, while capturing both explicit and implicit requirements. Your role will also focus on defining and aligning functional and non-functional needs such as performance, scalability, and reliability, to ensure seamless, high-impact solutions. You have: Bachelors or masters degree in telecommunications, computer science, engineering, or equivalent. 10+ Years of experience in telecom architecture with deep knowledge of standards in the charging domain and interface protocols e.,g Diameter, SS7...

Our Mission SPAN is enabling electrification for all ? We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change, Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere, Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives, At SPAN, we believe in: Enabling homes and vehicles powered by clean energy Making electrification upgrades possible Building more resilient homes with reliable backup Designing...

Career Opportunities | Join Our Team at Brantford India About Brantford India We are Brantford India; a Real Estate tech-enabled platform for office spaces across the country. We are leading the future of real estate one step at a time. We have incorporated elements of AI and Machine Learning into our process to automate and reduce human dependency. We are a technology-driven online Real Estate aggregator who are committed to bridging the gap in the Commercial office space environment. Brantford s excellent user interface makes searching simple, flexible, and responsive. Our goal has been towards creating a value proposition while providing a solution to all your needs for a dynamic workspac...

1.Responsible to execute the Procurement strategy for JLL Cisco account. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to Cisco. 5.Manage information of Purchase Orders issued by Cisco and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Ident...

1.Responsible to execute the Procurement strategy for JLL Cisco account. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to Cisco. 5.Manage information of Purchase Orders issued by Cisco and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Ident...

Maintain good working relationships, Co-ordination, discussion communication.Daily working process review People management Supervision of Operations Developing executing strategies for marketing and customer relations activities Managing

1.Responsible to execute the Procurement strategy for JLL. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to client. 5.Manage information of Purchase Orders issued by client and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportun...

1.Responsible to execute the Procurement strategy for JLL. 2.Ensure proper communications with site teams. 3.Provide detailed instruction and continuous follow-up to support the operations team in standardized RFQ/bid and contract processes. 4.Supervise and negotiate pricing and terms with Ad Hoc / Projects vendors where required to provide best possible solution to client. 5.Manage information of Purchase Orders issued by client and to JLL vendors. Provide information to management on Purchase Orders whenever required. 6. Manage information on cost savings for Ad Hoc / Project works and provide reports on Cost Savings whenever required. 7.Handle AMC and LCR negotiations. 8.Identify opportun...

Responsibilities: * Manage resort operations & budgets * Ensure guest satisfaction through exceptional service * Oversee team performance & development * Maximize revenue through strategic planning Annual bonus

Role & responsibilities Answer calls and transfer them to concerned person, Visitor Management Attendance and leave record management. Courier Management, opening, dating, copying and circulating incoming post. Make contact list of relevant numbers and contact information. Follow up on timely bills submission and payouts. Check stationary levels and ordering new supplies. Calendar Management, Travel Arrangements Visa, Flight & hotel booking. Maintain an electronic and hard copy filing system Vendor Management Handle MIS report and Budget Management Review monthly budget, Petty cash management & reimbursement. Manage operation activities for received orders. Pantry and office events managemen...