6.0 - 8.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Role : Functional Support Manager Location: Haldia, Kolkata, West Bengal Required Academics: Bachelors degree in Business Administration, Commerce, or a related fields with Supply chain specialization. Master Degree preferred Experience : 6 + years of experience in customer support or related roles, Key Responsibilities: 1.Execution Leadership: ?Define and drive the implementation of comprehensive customer support strategies that align with organizational goals across SCLEN.ai platforms, including SAP and Analytics, to significantly enhance customer satisfaction and retention. ?Execute strategies to improve service delivery and resolution timelines. ?Ensure support activities are in line wit...

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