10.0 - 15.0 years

35 - 40 Lacs

Hazira

Work from Office

Job Description Identify opportunities: Find new business opportunities in the Forging sector for supply of forgings and value-added products Analyze trends: Study competitors and market trends to identify target markets Develop strategies: Create marketing strategies to increase order inflow from new business opportunities in defense sector Present findings: Present findings and suggestions to senior management Negotiate contracts: Knowledge of Govt. tendering process, Oversee the negotiation of contracts, ensuring compliance with legal requirements Build relationships: Maintain strong relationships with clients, government officials, and other key stakeholders Manage budgets: Prepare and manage budgets for marketing plans Performance Tracking: Set and track key performance indicators (KPIs) Payment Collection: Ensure timely collection of payments from customers to ensure health cash flow. Travel: Attend trade shows, conferences, and sales meetings to increase brand presence Lead a team: Mentor and guide a team of marketing personnel Skills Knowledge of the Forging sector and key decision makers Strong strategic thinking and analytical skills. Ability to work autonomously or collaboratively Excellent written and verbal communication abilities Qualifications: Education: Bachelor s degree in mechanical engineering, Metallurgical, or a related field. Experience: At least 10 years of experience in Manufacturing/Marketing Experience with business-to-government (B2G) or business-to-business (B2B) marketing is highly desirable

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Team Leader VXI Global Solutions Llc

1.0 - 2.0 years

7 - 8 Lacs

Hyderabad

Work from Office

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Essential Duties & Responsibilities include the following: Other duties may be assigned by the Department Head and / or its representatives Tracks and documents employee time (punctuality, attendance, ACD minutes, and up-training) Reviews agent performance results daily to ensure all goals are met or exceeded Analyzes and trends agent KPI/Sales performance Identifies performance gaps and prepare action plans for effective coaching and performance improvement during one-on-one feedback Monitors and assesses employee calls to drive performance improvement plans Ensures agent calls are aligned with Quality Assurance objectives and targets, and CSAT expectations Be hands-on and demonstrates a desire to help Global Agents by building effective working relationships, driving individual responsibility, and accountability, and contributing to the site s successful performance Teaches and improves up-selling and technical skills (i.e. improved call handling, navigation and Product information research etc) Reviews and distributes procedure changes/updates in a timely manner. Ensures agents understand changes and are aligned with organizational/site goals Plans and conducts team meetings to share information, calibrate knowledge and performance, and motivate agents to learn and excel Attends assigned Leadership Calibrations Assists and tracks agent password resets Assists, tracks, and coordinates issues with supporting departments, such as IT (computers, headsets, software, etc), HR (payroll issues), and Workforce (overtime, attendance tracking, etc.) Administers HR and Department policies as instructed Conducts annual reviews/PACS/E-valuation Presents his/her team s performance in a business review format either weekly or monthly Supports and enforces Code of Conduct Compliance Requirements and Procedures Dress Code English Only Policy Attitude/Behavior Integrity Call Handling Drives teamwork and team performance Creates, implements, and supports call center initiatives Orients newly assigned members and establishes team mentor/buddies Performs other assigned/related duties within the center as directed Education & Experience Must have completed Rising Star and 7 Habits Must be a graduate of the TL Development Program Bachelor s/College degree from a college or university; or one to two years related experience and/or training; or equivalent combination of education and experience Must be a regular employee Must have at least 6 months tenure in current position No pending or existing DA case Competencies Administration Customer Focus (Core) Decision Making Flexibility Performance Management Quality Orientation (Core) Results Achievement (Core) Leadership Teamwork (Core) Verbal and Written Communication Organizational Understanding If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

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