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Team Member

1 - 5 years

Delhi

Posted:7 months ago

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Job Description

Collections

Team Member

1-5 years

100% WFO and night shifts applicable by default


Prior International voice experience – B2B/B2C Collections.


Calling for payment on overdue invoices for buckets in scope


Doing maintenance on the account


Handling accounts / payment queries from accounts payable team


Interaction with other teams - billing, originations etc.


Payment application


Handling disputes and resolution


Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope.


Basic Excel based reporting and analysis on assigned inventory


Daily task list wrt regular TCS activities


Good Communication Skills - Fluency in English and verbal and written


Location
NCR
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
397901
Desired Skills
Customer Service

Desired Candidate Profile

Qualifications : BACHELOR OF ARTS

Skills Required

customer service english bachelor's degree communication skills

Work Mode

On-site

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