Team Member - Level 1

• Handle Accounts servicing and Vehicle liquidation activities for Ford Motor Credit retail loan/ lease customers in North America within stipulated timelines.

• Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers.

• Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers

• Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.

Eligibility Criteria:

• B.Com/BBA with minimum 60% in present course with no active backlogs/arrears
• Proficiency in MS Office tools. Expertise in MS Excel/Spreadsheet, is added advantage.
• Flexibility to work in night shifts / weekend support if required (Comp- Off in case of working in week ends)
• Candidate should be a Citizen of India and should hold all relevant documents related to citizenship.

Ensure to meet the deliverables as per SLA guidelines with 100% quality