Archer, Team mate, Technical Support HTC Global Services

4.0 - 9.0 years

9 - 19 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Job Location: Bangalore, Hyderabad, Chennai, Pan India Experience: 4+ Years Job Type: FTE Job Timing: 2nd Shift Note: Looking only for Immediate to 1 week joiners. Must be comfortable for Video discussion. Keyskills: Archer, Team mate, Technical Support Seeking a suitable candidate to provide technical application support and maintenance for the Teammate+ audit platform, with additional responsibilities supporting data integration and infrastructure remediation. Key Responsibilities: Perform quarterly patching and coordinate business validation Monitor and troubleshoot datafeeds between Teammate+ and Archer Resolve ITRC break/fix tickets and perform root cause analysis Provide day-to-day technical support for end users (login/access issues, role management) Assist in planning for migration from End-of-Life infrastructure Maintain support documentation and operational runbooks Preferred Skills & Experience: Hands-on experience with Teammate+ or similar audit platforms Familiarity with data integration tools and basic SQL for troubleshooting Experience supporting enterprise applications in a production environment Strong communication skills and ability to work across time zones Contact Person - Amrita Please share your updated profile to amrita.anandita@htcinc.com with the below mentioned details: Full Name (As per Aadhar card) - Total Exp. - Rel. Exp. (Teammate) - Rel. Exp. (RSA Archer) - Rel. Exp. (Technical Support) - Highest Education (if has done B.Tech/ B.E, then specify) - Notice Period - If serving Notice or not working, then mention your last working day as per your relieving letter - CCTC - ECTC - Current Location - Preferred Location -

Posted 2 months ago

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