9565 Team Leading Jobs - Page 38

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role & responsibilities PFB the JD For Team Leader Key responsibilities and skills: Demonstrated ability to effectively manage a team. Must Know AHT, Attrition, Shrinkage, YTD/MTD ETC. Expert knowledge of Operations processes and supporting tools. Monitoring customer interactions and providing timely feedback. Conducting quality audits on weekly basis. Studying the team data to analyze and drawing trends. Drawing up action plans for the advisors requiring coaching or development Tracking attrition and performance regularly. Providing updates to OPS Manager regularly with respect to the performance of the team and any issues faced by them. Initiating CAP/DAP as required. Monitoring team perfo...

The Manager of Bookkeeping oversees the daily financial transactions and record-keeping activities of the organization. This role ensures accurate and timely bookkeeping, manages a team of bookkeepers or accounting staff,

Lead and manage a team of sales executives to achieve sales targets. 2. Develop and implement sales strategies to drive property sales. 3. Provide mentorship, and performance monitoring for team members. 4. Build and maintain strong relationships wi

Job Purpose This position is open with Bajaj Finance ltd. This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization Achieving volume targets and managing Call Center Agent Metrics Identifying the need of sa...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Responsible for Field Debt Collection of Credit Card in the respective location. Personal Visit to high POS and Critical customers. Identifying the Collection Agencies in the respective Location for Capacity building. Managing Agencies and Collection Executives of Agency. Ensuring timely allocation in automated or manual environment. Delivery of Critical Collection Performance metrics in the location for Cards. Ensuring legal guidelines are complied for entire collection structure in letter and sprits. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in f...

Job Purpose This position is open with Bajaj Finance ltd. This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization Achieving volume targets and managing Call Center Agent Metrics Identifying the need of sa...

Job Purpose This position is open with Bajaj Finance ltd. This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization Achieving volume targets and managing Call Center Agent Metrics Identifying the need of sa...

TL German Voice Process (Work from Office) Key - Dedicated Candidates are required for handling International Inbound calls. - The Major job role will be to answer incoming calls from customers who want to place orders

Responsible for making Sales budgets for the corporate office Daily / Weekly / Monthly monitoring of the sales numbers and ensuring budgets are met Creative thinking / Brainstorming sessions with team members for improving sales numbers

We are currently seeking an Assistant Manager ED/EM Medical Coding at Vee Healthtek. Job Description: - Must have over 8 years of experience in Medical Coding - Specialization in ED/EM Medical Coding - Experience of 8+ years on ED/EM - Designation: Assistant Manager/TL - Location: Pune (Work from office) Candidates must have experience in team handling, with a minimum of 3 years in team management, excellent communication skills, and client management abilities. Interested candidates are encouraged to contact us immediately at 9443238706 (also available on Whatsapp) or send your profile to ramesh.m@veehealthtek.com. Best Regards, Ramesh HRD Vee Healthtek

Role: Team Leader - Hub Team Location: Spinny Park, Ahmedabad No of Positions: 1 Point of Contact: Mansi Dangwal (9211761668) The Team Leader plays a crucial role in enhancing customer experience at our retail hub by managing operations efficiently and ensuring seamless support for customers in their car buying journey. This role involves leading a team, handling inventory, engaging with customers, and driving sales through exceptional service. Key Responsibilities: Manage and allocate slots for customer walk-ins and visits. Lead and oversee a team of Relationship Managers at the hub. Schedule Home Test Drives (HTD) efficiently. Build strong relationships with customers at the retail hub by ...

Job Summary: As a software developer/Lead, you will be responsible for developing in-house web applications which are used in the company, you will be working on.net Framework, .net Core.

Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

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Assistant Manager Bookkeeping (UK Shift, WFH) Manage bookkeeping operations for multiple UK clients. Prepare and file VAT returns as per UK regulations. Assist the Manager in client communication. Review team work for accuracy.

Job Title: Team Leader - Escalations/Customer Support Location: Gurugram 6 days Working Point of Contact: Rohan.aggarwal@spinny.com or connect with us at +91-8076997061. Role Overview: We are looking for a Customer Support Team Leader to lead a high-performance support team focused on delivering exceptional service to our customers. This role is best suited for someone who has experience managing large operations teams and thrives in a dynamic environment requiring cross-functional coordination. Key Responsibly Included: Lead and manage a team of 10+ customer support agents to ensure high-quality, timely, and efficient resolution of customer queries. Drive operational excellence by monitorin...

Client Handling: Build and maintain strong relationships with existing clients. Required Candidate profile Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

Client Handling: Build and maintain strong relationships with existing clients. Required Candidate profile Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Our team is looking for a "Team Leader" who will manage "Remote Assistance Specialists also known as Teammates" As a Team Leader, you will have the opportunity to leverage your skills and play an essential part in our success story! You will monitor the friendly sidewalk robots designed to deliver parcels, groceries, and food. Even if our robots are 99% autonomous, there's always the need to outsource the difficult decisions to our human operators who are able to solve various social and traffic situations. As a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA...

As a Workforce Planner, you will coordinate with operations, clients, and client services to be able to gather all the relevant data related to forecasting and calculation of program requirements. Along with this, you will be in charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills. What else? You will publish over/under snapshots, and create action plans that would either address any staffing gaps or minimize overages. You will be responsible for inputs in the online capacity plan tool in ensuring that the seating plan is accurate and adequate to meet operational needs. So, do you have what it takes to become a Workforce P...

Summary: The WFM Real Time Analyst is responsible for the real-time monitoring and management of call center operations to ensure service level objectives and key performance indicators (KPIs) are consistently met. This role is crucial for optimizing workforce efficiency, identifying and addressing intraday performance issues, and making proactive decisions to maintain operational health. Key Responsibilities: Real-Time Monitoring: Continuously monitor call queues, agent performance (e.g., adherence, availability, occupancy), and system health. Intraday Management: Adjust staffing levels and agent schedules in real-time to account for fluctuations in call volume, unexpected absenteeism, or s...