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1.0 - 5.0 years

3 - 7 Lacs

Navi Mumbai, Airoli

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We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one 1 year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. Work Experience : - Min 1 yr of experience in the role Job Location : - Building 9, Gigaplex IT Park, Airoli Navi Mumbai

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5.0 - 7.0 years

4 - 8 Lacs

Mumbai, Ahmedabad, Surat

Hybrid

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1) Would be responsible for acquiring High Net Worth relationships and managing a team of 8-10 Relationship Managers. 2) Would establish ties with them by designing & implementing their financial plans, and ensuring that they receive and execute on the right advice. 3) The Cluster Manager will be responsible for handling team thereby helping and coordinating with the teams for acquiring HNI clients (Affluent & Super Affluent). 4) Maintaining client relationships and generate AUM from preferred clients. 5) Supporting team in advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients 6) Helping team to Track the Affluent & Super Affluent Client segment in the market for new client acquisition. 7) To research, investigate and update team on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Location : -Vadodra, Delhi, Trivendrum, Pune,Ahmedabad,Surat,Mumbai,Thane,Navi Mumbai,Rajkot,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Kochi

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5.0 - 7.0 years

6 - 7 Lacs

Gurugram

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Responsibilities: * Collaborate with cross-functional teams * Ensure business growth * Foster team culture & development * Lead, coordinate & motivate team members * Ensure Customer success Annual bonus

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2.0 - 7.0 years

3 - 8 Lacs

Noida

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Aakash Education Services Ltd looking for an experienced and dynamic Inside Sales Team Leader to lead a team of inside sales representatives. The TL will be responsible for driving sales performance, coaching the team, implementing strategies, and ensuring targets are achieved. Interested may share CV at chandarani@aesl.in / 9311723086 (whatsaap), in the below format 1) Current Location 2)Current CTC 3) Total Experience 4) Current Notice Period Requirement: 1. Good communication skills. (Fluency in English/Hindi both is must) 2. Highly organized and mature with respect to human relationships and can get the job done. 3. Candidate should be comfortable for target-based job. 4. Lead and manage a team of inside sales executives to achieve individual and team targets. 5. Experience in handling sales campaigns. 6. Should be aware and ready to follow the KRAs of team leader of BPO industry. 7. Develop and implement sales strategies to maximize customer outreach and lead conversion. 8. Manage the sales pipeline and ensure timely follow-ups. Essential Duties and Responsibilities: 1. Sales background/Education will be recommended. 2. Receiving In-bound calls and counseling for Medical and Engineering preparation. 3. Out-bond calls as per the leads receive from support team (Marketing, Admin-support). 4. Should have the capability to judge the requirements of the students and should able to convert in to the admission. Educational Qualification: Graduate & Above Industry : Education / Teaching / Training/ BPO/Ecommerce Previous Role : Counselling /Teaching / Tele Sales Employment Type : Permanent Job, Full Time.

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10.0 - 18.0 years

15 - 27 Lacs

Bengaluru

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Job description About Client Hiring for One of the Top Most Prestigious Multinational Corporations! Job Title : Manager / Team Lead Qualification : Any Graduate Relevant Experience : 10 to18 Years Must Have Skills : Saas sales B2B sales Team management Tech sales Enterprise sales Software sales Roles and Responsibilities : Team Leadership & Development: Lead, mentor, and coach a high-performing sales or success team. Foster a culture of performance, ownership, and continuous learning. Sales & Customer Success Execution: Oversee daily sales operations (outbound and inbound), account management, client onboarding, and lifecycle management. Pipeline & Performance Management: Drive team productivity and effectiveness across KPIs pipeline generation, revenue attainment, client retention, and customer satisfaction. Strategic Collaboration: Partner with internal cross-functional teams and external clients to design, execute, and refine scalable growth strategies. Operational Excellence: Identify and implement process improvements, tools, and frameworks to enhance customer journeys and sales effectiveness. Reporting & Insights: Prepare and deliver accurate performance reports, revenue forecasts, and actionable insights to stakeholders. Client Engagement: Ensure consistent and professional communication with clients, addressing opportunities and challenges to enhance account value. Technology Utilization: Leverage CRM tools (Salesforce, Microsoft Dynamics, etc.) and engagement platforms to manage sales cycles and monitor performance. Talent Development & Succession Planning: Identify high-potential team members, support their growth through structured development plans, and build a succession pipeline to ensure business continuity. Quality & Compliance Assurance: Ensure adherence to compliance standards, sales cadences, SLAs, and company policies to maintain quality and consistency in client interactions. Market & Competitor Insights: Stay updated on industry trends and competitive landscape to provide strategic recommendations and keep the team aligned with market demands. Location : Bangalore/Hyderabad CTC Range : Upto 30 LPA Notice period : Immediate - 60 days Shift Timing : Night Shift (US) Mode of Interview : Virtual Mode of Work : Work from office -- Thanks & Regards, Niveditha HR Senior Analyst- TA-Delivery Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432/Whats app @9901039852| niveditha.b@blackwhite.in | www.blackwhite.in ************** Please refer your Friends***************

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2.0 - 4.0 years

4 - 5 Lacs

Gandhinagar, Ahmedabad

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2-3 years of experience in a training role within the BPO/KPO industry. Ability to create and deliver effective training modules. Proficient with LMS. #Immediate Joiner #Gift City #Up to 6 LPA #Huge Career and Growth Opportunity Be quick & apply.

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2.0 - 7.0 years

6 - 8 Lacs

Thane, Navi Mumbai, Dombivli

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Payroll-general Insurance Des-Team Leader Process-Outbound Sales Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Location-Vashi/Thane Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

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1.0 - 6.0 years

4 - 7 Lacs

New Delhi, Gurugram, Delhi / NCR

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Team Leader, Operations DESIGNATION : Team Leader/AM LOCATION : Gurgaon YEARS OF EXPERIENCE : 4+ Years Willingness to work in a flexible schedule. Working Days :- 5 days Transport Availability :- One Way Cab Job Location:- Gurgaon Position /Designation Name:- Team Leader Operations Education :- Graduate IMPORTANT NOTE - Must Have 1 Plus Yrs of Exp As a Team Leader into International Voice On Papers (Mandate) International Voice Process Require Excellent Communication Skills Immediate Joiners/ 1 month notice holders (Apply Accordingly) Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

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5.0 - 10.0 years

6 - 10 Lacs

Mumbai, Pune, Ahmedabad

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experience inJob Title: Associate Circle Head Agency Channel Company: Life Insurance Role Summary: Responsible for leading a team of Agency Managers to drive life insurance sales through the agency channel. Focus on recruitment, training, and performance management of agents and managers. Key Responsibilities: Recruit, train, and manage Agency Managers Drive sales and achieve targets through agent networks Expand and develop the agency team Ensure process adherence and regulatory compliance Maintain strong customer and agent relationships Requirements: Any Graduate 5 to 8 years of sales experience in Life Insurance 2 Years Of Experiance In team leading Strong leadership and communication skills Info :: avanik@tekpillar.com 8200421048

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2.0 - 3.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru, Tumakuru

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Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. Analyze store sales performance and take necessary actions to meet objectives. Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. Set clear performance goals, track progress, provide feedback, and address performance issues promptly.

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6.0 - 11.0 years

7 - 10 Lacs

Mumbai Suburban

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Job description Graduate / Undergraduate Excellent Communication Skills Min 1 year as TL on papers for International Voice Process Prefer immediate Joiners

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1.0 - 6.0 years

0 - 3 Lacs

Hubli, Puducherry, Chennai

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**Local language fluency is a MUST** At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Role & responsibilities: Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills: Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.

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1.0 - 6.0 years

1 - 5 Lacs

Pune

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Klay - Founding Years Learning Solution is looking for Housekeeper to join our dynamic team and embark on a rewarding career journey The Housekeeper performs a range of cleaning duties and may be required to work independently or as part of a team Perform cleaning tasks such as sweeping, dusting, mopping, vacuuming, and washing floors, windows, and walls Clean and sanitize bathrooms, kitchens, and other areas Wash, fold, and iron laundry and linens Good communication and interpersonal skills

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3.0 - 6.0 years

3 - 6 Lacs

Gurugram

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Jrk Infotech Private Limited is looking for Shift Manager to join our dynamic team and embark on a rewarding career journey Supervise daily operations during assigned shifts Manage team members and handle customer issues Ensure productivity, safety, and quality standards Prepare reports and assist in inventory control

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3.0 - 8.0 years

4 - 6 Lacs

Bengaluru, Mumbai (All Areas)

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The person will be responsible for Monitoring, Feedback & Coaching team members on the floor Deliver SLA & KPI Manage team of 15 Inbound operator Attrition, Shrinkage, Roaster management if interested call Deepti 9235457455 Regards Deepti 9235457455

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3.0 - 7.0 years

4 - 7 Lacs

Bengaluru

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LT Finance Limited is looking for TEAM LEADER - DEVELOPMENT to join our dynamic team and embark on a rewarding career journey. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

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5.0 - 16.0 years

7 - 8 Lacs

Vadodara

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LT Finance Limited is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey. Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

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0.0 - 2.0 years

3 - 5 Lacs

Hyderabad

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The Affordable Organic Store is looking for Trainees to join our dynamic team and embark on a rewarding career journey. Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow

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1.0 - 3.0 years

1 - 3 Lacs

Bengaluru

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Client Co-ordination Management Vendors To manage all admin related work–daily/ monthly activities Responsible for controlling the attrition Candidate should take full responsibility of the branch Interested Candidates Pls contact :Harni 9003316274 Required Candidate profile Education qualification: Any degree Candidate should have knowledge and working experience in MS-Office Candidate should have team handling experience Candidate should have payslip/ bank statement

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3.0 - 8.0 years

5 - 10 Lacs

Chennai

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Responsibilities for Materials Manager Maintains optimum inventory levels to ensure on-time deliveries to meet customer requirements Responsible for continuing programs of exploration for new materials, suppliers, and processes to achieve the best possible quality, reliability, prices, continuity, and delivery Establishes procedures and supervises the annual physical inventory Supervise, evaluate and coach staff members Interfaces with product line coordinators on the planning and forecasting of customer orders to meet shipments Maintain relationships and negotiate with suppliers Purchase supplies and materials according to specifications Ensures that the company standard practices and procedures are followed in connection with all materials department functions Qualifications for Materials Manager 3+ years experience in logistics role or related experience Ability to lead team members Customer service-oriented Familiarity with supply chain and inventory management systems Knowledgeable of forecasting and budgeting Ability to solve problems swiftly Working knowledge of SAP MM Excellent organizational and leadership skills Proficient in Microsoft Office

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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Hiring for Policybazaar.com Position: Team Leader B2C Inbound Voice Process (Collections) Department: Health Collections Salary Range :- 5-8 LPA (Depending upon Relevant Years of Experience & Expertise ) Job Description: Team Leader B2C Inbound Voice Process (Collections) The Team Leader (B2C Inbound Voice Collections) is responsible for managing a team of collection 10-20 agents handling consumer (B2C) accounts. The role focuses on driving recovery rates, ensuring compliance with regulatory guidelines, and enhancing team performance. The ideal candidate should have strong leadership skills, experience in debt collections, and the ability to handle escalations effectively. Key Responsibilities: Team Management & Leadership: • Supervise, mentor, and manage a team of collection agents handling outbound/inbound calls. • Monitor team performance, ensuring agents meet collection targets and follow compliance guidelines. • Conduct regular coaching sessions, team meetings, and performance reviews to enhance productivity. • Track and analyze key performance indicators (KPIs) such as recovery rate, promise-to-pay (PTP) conversion, and call quality scores. Key Requirements: Experience , Skills & Qualifications: • Bachelors degree or equivalent experience. • 5-8 years of experience in a B2C collections environment, with at least 1-2 years in a team leader role. • Experience in managing call center teams, handling escalations, and driving recovery targets. • Strong leadership, coaching, and team management skills & Proficiency in collections CRM software and call center tools. • Proven ability to negotiate and handle difficult conversations with customers. • Experience in the BFSI (Banking, Financial Services, and Insurance) sector or BPO collections. Contact Details :- Human Resources Team Leader @ Policybazaar.com Suman Bhardwaj 9934827654 Sumankumari1@policybazaar.com( pls drop your cv)

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10.0 - 15.0 years

30 - 35 Lacs

Mumbai

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Location: Nariman Point, South Mumbai Key Responsibilities: Drafting appeals / reviewing appeals to be filed with CIT(A) and ITAT (Appellate authorities). Doing research, preparing submissions/ reviewing and finalising submissions along with factual and legal paper book and appearing before the Appellate authorities with seniors and also independently in the course of time Managing appeals before CIT(Appeals) and ITAT across the group. Briefing counsels for the appeals before ITAT Interested candidates can forward their resume on dhawal.patel@ril.com

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1.0 - 4.0 years

1 - 3 Lacs

Hyderabad

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Client Co-ordination Management Vendors To manage all admin related work–daily/ monthly activities Responsible for controlling the attrition Candidate should take full responsibility of the branch Interested Candidates Pls contact :Harni 9003316274 Required Candidate profile Education qualification: Any degree Candidate should have knowledge and working experience in MS-Office Candidate should have team handling experience Candidate should have payslip/ bank statement

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5.0 - 7.0 years

4 - 8 Lacs

Mumbai, Ahmedabad, Surat

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1) Would be responsible for acquiring High Net Worth relationships and managing a team of 8-10 Relationship Managers. 2) Would establish ties with them by designing & implementing their financial plans, and ensuring that they receive and execute on the right advice. 3) The Cluster Manager will be responsible for handling team thereby helping and coordinating with the teams for acquiring HNI clients (Affluent & Super Affluent). 4) Maintaining client relationships and generate AUM from preferred clients. 5) Supporting team in advising Affluent clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients 6) Helping team to Track the Affluent & Super Affluent Client segment in the market for new client acquisition. 7) To research, investigate and update team on available investment opportunities/financial market trend to determine whether they fit into clients portfolios. 8) To coordinate with product and research team (Centralize CFP Team) for taking investment decision for the clients. 9) To conduct and assist in organizing seminars, workshops and other business development activities. Team Management, Relationship Management , Knowledge of Stock Broking, Wealth Management, Equity , Mutual Funds, PMS, AIF, Demat & Trading account. Location:Vadodra, Delhi, Trivendrum, Pune,Thane,Navi Mumbai,Rajkot,Kolkata,Bengaluru,Chennai,Hyderabad,Coimbatore,Kochi

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5.0 - 10.0 years

5 - 15 Lacs

Pune

Hybrid

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Role & responsibilities Unique or interesting about this job: Apply our Global standard model to transaction processing, whilst getting exposure to different country legal/tax requirements. Opportunity support implementation & learn change management as Syngenta roll out their digital solutions across P2P Work together with other procure to pay teams to achieve end to end process and service performance. Purpose of the job: To manage their respective P2P team operating from the Pune GFO, ensuring smooth execution of procure to pay process area, Finance Service Desk and Travel & Expense processing. To secure compliance with Syngenta internal policies and control framework; Line Management of 10-14 team members To drive continuous review of processes and ways of working to optimize team efficiency, to identify & implement improvements to positively impact key performance indicators and client experience Proactive attrition management, talent retention & development Main activities the person in the job is responsible for: To provide a Procure to Pay service and apply domain knowledge on Accounts Payable, Payments, Vendor Maintenance, T&E, Audit, including Accounts Payable related Month End Close activities Ensure the team apply strict adherence to global standard process and business operations pack to deliver accurate and quality outputs Work directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service delivery Improve productivity across teams through implementation of continuous process improvement initiatives. Constantly monitor the process for early signs of developing troubles Review and address Key Performance Indicators, Critical Business Indicators and SLAs Working with team to ensure that the SLAs for the process are being met. Routine monitoring of actions, to verify if the expected results are being achieved and - if they aren't - come up with corrective measures in a timely fashion. Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently when executing the processes, Gate Keeper for process exceptions, deviations & controls Design & operate visual control system to bring close focus on the process, in part to capture instances of waste problems, interruptions, and delays as they happen Participates in monthly Governance interactions, provides an update on process improvements for the respective functional responsibility Actively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmark Manage Accountability process to convert problems caught on the visuals to assignments for action. First to understand root causes, and then to eliminate them. Supports on Issue and escalation for the respective process & builds control around it Develop, manage and mentor team members which includes performance appraisal Functional or Leadership Competency related specifically to this job: Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully. Judgment: Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense. Execution & Results Orientation: Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value. Lead & Manage Change: Challenges the status quo and champions new initiatives. Acts as a catalyst of change and stimulates others to change. Paves the way for needed changes. Manages implementation effectively Experience required for the job Essential: 7 - 9 yrs experience in MNC/BPO Industry with 3-4 yrs of team leading experience Knowledge on P2P area as below :- Expert on the P2P end to end process. Processes in scope for P2P are Indexing, Invoice processing, Payments, Procurement support, AP helpdesk & VMD Strong Accounting concept/knowledge of procure to pay process Tax , WHT, GST, knowledge Prior working knowledge in SAP ERP with VIM tool, Concur, ServiceNow Strong Analytical skills include identifying, forecasting and resolving problems Good writing and documentation skills, Clear communication Ability to create strong controlled process environment and adherence to controls and compliances Should independently handle all type of queries from People/Client/Management Must have a strong understanding of Lean principles, and have successfully led Lean Transformation in business process environment Completed Lean, Opex / Six Sigma certification (Black Belt preferred). Excellent Client Management Abilities Sound People Management Skills- must have lead a team of 10 analyst / senior analyst or above for at least 2-3 years The role holder must comply with all the Quality Management, Business Continuity Management and Information Security Management requirements and guidelines of the organization Demonstrated the ability to build and maintain a high-performing team; through effective coaching and development. Experience to be gained in the job: Basic understanding of Syngenta business and industry drivers Experience working with different finance teams in a given geography/ and absorbing business knowledge to understand how IFRS is applied to Syngenta business Technical development in finance skills Knowledge of financial systems Qualifications Holds Qualification: B Com / M.Com / MBA Finance/CA inter/ICWA Fluent in English

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