9565 Team Leading Jobs - Page 36

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve cl...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

SAM Lead Lead, Participate & manage end to end external publisher audits, by providing audit defence & audit readiness for the business Very Strong SAM External Audit Participation experience. Lead, a team of SAM SMEs and ensure SAM KPIs, SLAs & Compliance Parameters are always met. Provide Licensing & Risk Advisory to the SMUs and the business heads. Own the Cost Containment charter for both Customer Investments & Wipro Investments. Accountable for SAM Maturity & Compliance Level sustenance in all business accounts. Ability to lead the team through the changes that happens in the software licensing space & in the technology space. Responsible for incorporating AI & Automation in different s...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

1) Team Building, Engagement & Development: a) To build a Sales Driven proactive team and enhance their capabilities by regularly imparting relevant knowledge and skills required for the FPDs to achieve their goals efficiently. b) Meeting the Competition Teams and doing Competition Talent Mapping. c) Engaging the FPDs and keeping them. 2) To ensure effective risk management & policy adherence 3) To ensure customer management & engagement: a) To plan and execute local area programs and referrals programs b) To focus on retention of customers, higher revenue generation and referral activities. c) To continuously scan the local market penetration & competitive offerings & report on emerging tre...

Job Summary: As a software developer/Lead, you will be responsible for developing in-house web applications which are used in the company, you will be working on.net Framework, .net Core, and Asp.Net4.5, Entity framework.

Team Leader German Voice Process - Jaipur (WFO) German language level :- B2/C1/C2 Key Team handling Experience - Dedicated Candidates are required for handling International Inbound calls. - Major job role will be to answer incoming calls.

Responsible for making Sales budgets for the corporate office Daily / Weekly / Monthly monitoring of the sales numbers and ensuring budgets are met Creative thinking / Brainstorming sessions with team members for improving sales numbers.

Role Overview: As the Real Estate Sales-Head, your primary role is to guide, manage, and motivate a team towards achieving specific goals. You will ensure effective communication, collaboration, and performance within the team. Your responsibilities include setting clear objectives, delegating tasks, monitoring progress, providing feedback, resolving conflicts, and fostering a positive team environment. Key Responsibilities: - Setting Goals and Objectives: Clearly defining team goals, aligning them with organizational objectives, and communicating them effectively to team members. - Delegating Tasks: Assigning work appropriately based on team member strengths and skills, ensuring clear expec...

Assistant Manager Manage the overall running of the sales team Develop and implement strategic sales plans that expand a company’s customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team Required Candidate profile Location:- Bangalore (Whitefield) Experience:- 2 to 7 years (2 years exp mandatory into Sales domain) Any Graduate

Position Summary We are seeking a Lead Quality Control Engineer to ensure the delivery of high-quality products. You will be responsible for leading the QA team, planning test strategies, coordinating test activities across projects, and directly contributing to manual (and possibly automated) testing. This is a hands-on leadership role requiring strong technical and team management skills. Key Responsibilities Leadership & Strategy Lead, mentor, and guide a team of QA/Test Engineers. • Define and implement quality control strategies, test plans, and best practices across the software development lifecycle. • Act as the primary QA representative in planning, sprint grooming, and release read...

Job Opening: Team Leader – Reliance Dark Store Location: [Kolkata] Salary: Budget role / As per market Joining: Immediate Shift: Rotational (Day/Night) Job Role: We are hiring Department Manager & Store Manager to manage daily operations in Reliance D ark Store . Your work will include: Handling a team of 10–15 workers Making sure all online orders are picked, packed & sent on time Checking stock regularly and keeping items arranged Informing manager if any item is finished or low Maintaining discipline and smooth work in the store Who Can Apply: Must have at least 1 year experience in a Dark Store like Blinkit / Instamart / Zepto/ Swiggy or any similar store Able to manage team and shift wo...

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What this job involves You will be ensuring that all technical services are maintained operational during your shift duty. Taking charge of entire technical assets in building, managing engineering team and supporting the Property Manager / Assistant Property Manager your team leader for coordinating for technical issues with client and occupants. Your key deliverables will be to: Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoic...

Hiring Unit Sales Manager for ICICI Lombard contact center @ Malad Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Unit Sales Manager Shift Timing: - General shift timing Week-Off : - 1 rotational off **SHOULD HAVE TEAM LEADER EXPERIENCE** Roles and Responsibilities: Manage a team of 10-20 callers and team leaders to achieve targeted goals Recruit and Train the team on Product and Telesales techniques Manage Productivity and Performance of telesales agents and team leaders Close sales from leads generated by the team members Manage operational and back-end activities Prepare MIS Reports and Manage Database Sourcing and Utilization Bachelors degree in marketing, h...

About the Team Product Management in Meesho closely resembles our rapacious growth. Because we obsess over understanding customer behaviour, weve been able to carve out an e-commerce niche in Tier 2/3/4 towns in Bharat. Our business growth is testimony to a singular focus on how we think of product for our unique customers - ones that have barely shopped online, but are now able to because of Meesho. Fun fact: Nearly 5% of Indias households shop with us. ?? As a Group Product Manager in our team, you will collaborate with Developers, Product Managers, Designers, Data Scientists, and Engineers. We are driven by a user-first mindset. We have a strong bias for action. Above all, our PMs are dri...

Educational Requirements MCA,MSc,MTech,Bachelor of Engineering,Bachelor Of Technology Service Line Application Development and Maintenance Responsibilities Responsibilities: Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable Angular codes by setting expectations and features priorities throughout development life cycle Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture Requir...

Educational Requirements MCA,MSc,MTech,Intergrated course BCA+MCA,Bachelor of Engineering,BCA,BTech Service Line Application Development and Maintenance Responsibilities Analyzing user requirements, envisioning system features and functionality. Design, build, and maintain efficient, reusable, and reliable Angular codes by setting expectations and features priorities throughout development life cycle Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development Contributing to team meetings, troubleshooting development and production problems across multiple environments and operating platforms Understand Architecture Requiremen...

Educational Requirements MCA,MSc,MTech,Intergrated course BCA+MCA,Bachelor of Engineering,BCA,BTech Service Line Application Development and Maintenance Responsibilities Analyzing user requirements, envisioning system features and functionality.Design, build, and maintain efficient, reusable, and reliable Angular codes by setting expectations and features priorities throughout development life cycleIdentify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom developmentContributing to team meetings, troubleshooting development and production problems across multiple environments and operating platformsUnderstand Architecture Requirements a...

Education - Mandatory: Graduate Experience - Min 2 yr of experience as Assistant Manager, Overall 7+ year's experience. Job Responsibilities: Ensure timely escalation of operational risks to management by assessing the severity and potential impact of issues encountered. Develop and implement comprehensive training plans for staff, ensuring that all team members are equipped with the necessary skills and knowledge. Conduct daily huddles to communicate priorities, address concerns, and foster a cohesive team environment. Participate actively in monthly documented Quality Control Meetings (QCMs) to ensure adherence to operational standards. Monitor team productivity closely and provide feedbac...

JD To handle Telecom Voice Transactions/Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner.

Ensure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. Strong focus on quality of interactions in order to delight customers, enabled by effective coaching and performance feedback structure and culture. To establish a customer-focussed culture by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention.

As an Assistant Manager Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that ...