9565 Team Leading Jobs - Page 34

0-2 years experience in customer service Fluent English & Tamil communication skills. Willing to work from office. Have to resolve customer queries over calls and Emails Identify and assess customer's need to achieve satisfaction Keep records of customer interactions, process customer accounts and file documents Follow the communication procedures, guidelines and policies

Monitor team performance and provide coaching, training, and feedback. Handle escalations and resolve customer or operational issues promptly. Ensure adherence to company policies, quality standards, and compliance guidelines. Prepare and analyze performance reports and metrics to identify improvement areas. Collaborate with other departments to streamline processes and enhance service delivery. Conduct regular team meetings and maintain clear communication with the team.

Primary Purpose of Role: To provide information, technical advice and support to all project team members on HSE related matters and to undertake regular review, inspections and audit to sustain the HSE standards in the project. Functional Relationships: Be an active member of site team and provide support and advice on HSE related matters. Actively participate on site related HSE activities and involve other site team members. Being a subject matter expert, focus on continuous development and growth of business. Key Functional Areas Undertake duties as directed by the Operations Manager & Senior Safety Lead. Ensure the Project Safety Plan is maintained and adopted on site. Undertake regular...

What your day-to-day will look like: Diagnose, troubleshoot and resolve issues while providing exceptional service. Understand our Prism, Classic, and other application platforms with the ability to communicate how it relates to the customer, and how it can drive them to success. Manage a queue of assigned tickets while taking incoming calls/chats and delivering outbound responses through call backs and ticket updates. Develop and maintain a strong level of knowledge of the product offerings that you will be supporting. Document all interactions with our customers and create thorough trails for others to follow. Use problem solving skills, product knowledge, and experience to resolve tickets...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance ...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Roles and Responsibility Develop and implement effective strategies to drive business growth and improve customer satisfaction. Lead and manage a team of professionals, providing guidance and support to ensure success. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with cross-functional teams to achieve business objectives. Monitor and control expenses to ensure cost-effectiveness and profitability. Foster a culture of continuous learning and development within the team. Job Requirements Proven experience as a Team Leader or similar role in the BPO industry. Strong leadership and management skills, with the ability to motivate and inspire...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties and Responsibilities Disbursement processing on Finnone & Strong Knowledge of Lending module is must. Knowledge of Cancellation & rebooking of loans will add advantage Well versed with customer 360 as need to collect the customer history from customer history to analyze the exact issue of complaints. Managing various request flows over mail & CRM portal for CDPL/EPL/SFPL. Daily Monitoring of BTTP recon & Act upon clearance ...

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customers creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Key Responsibilities: Fraud and Credit Risk Review:o Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification.o Analyze conversations with applicants in real-time to assess potential fraud risk.o Document and approve requirements based on analysis of credit policies. Credit Management:o Ad...

Responsibilities: Support the accomplishment of all contracted service level targets/agreements. Manage monthly and ad-hoc agent coaching and feedback. Assist in daily, weekly, and monthly quality assurance activities. Provides day to day support to the team and handle first level escalations as they arise or are assigned. Maintain a strong understanding of all tasks within the department including expert knowledge of the Chargeback lifecycle and the various reason codes. Identify opportunities to improve the efficiency and effectiveness of business processes and recommend to management. Identify areas of opportunity for staff to develop knowledge/skills/competencies necessary to complete th...

Responsibilities: To manage ongoing escalation cases to ensure prompt, effective and efficient resolution for customer issues on the Presidents Choice Financial MasterCard program Manage offline queues to ensure that they are within 48-hour SLA To track the appropriate reason for these escalations, which assists the analytical processes and reporting regarding customer escalations To seek solutions to customer issues, as an agent of the Presidents Choice brand and an advocate for the product To liaise with customers for further information, to provide updates and to prompt for documentation To liaise with all areas of the PCB/NTT DATA partnership to ensure a thorough and complete understandi...

Position Overview: The Team Lead will be assisting in the day-to-day operations of the department contributing to the successful achievement of the teams goals and objectives. Responsibilities include handling complex chargeback cases, acting as a first level contact for escalations, and the monitoring of call & case workflows to meet service level/performance targets. The candidate will assist management in various sundry activities which include but are not limited to reporting, quality assurance, procedural development, and continuous learning and improvement activities. Position: Supervisor - Joint Recovery Processing (JRP)Position Status: Full Time Work from OfficeHours of Work: Busines...

What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission ofclient approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoice to the client and following-up for payments. Site dynamics: Work Sc...

At JLL, we're seeking a Senior Customer Support Specialist to join our Client Technology Services Support team for our Building Engines platform. In this role, you'll be instrumental in delivering exceptional support to our customer base, utilizing outstanding customer service skills to promote satisfaction and retention. As we collectively shape a brighter way for our clients and fellow employees, you'll become a subject matter expert in multiple product offerings, manage customer relationships, and create and maintain best practices. We believe the most effective teams are built when everyone is empowered to thrive, and in this position, you'll have the opportunity to grow your skills and ...

URGENT MNC OPENINGS !!! Role- Team Lead ( Must be a GRADUATE FROM INTERNATIONAL VOICE - BPO BACKGROUND) Exp - 1+ yrs Rotational shift NP- 30Days contact - shrinidhiizeemanpower@gmail.com / 89516 38495

THIS POSITION IS FOR HYDERABAD Job Summary: We are seeking a seasoned Technical Lead with 910 years of hands-on experience in designing and delivering scalable enterprise solutions. The ideal candidate will be an expert in container technologies, real-time data streaming, DevOps practices, and performance optimization. You will play a key leadership role in architecting robust systems, guiding teams, and driving continuous improvement in both development and operational processes. Key Responsibilities: Design scalable enterprise-grade solutions using OpenShift, Kafka, and container-based architectures. Lead container migrations from legacy systems to modern, cloud-native infrastructure. Ensu...

Hiring for Team Lead || B2B International sales || US shifts || Job Description Preferred candidate profile Qualification- Any Graduation Skills : Excellent Communication and interpersonal skills Need experience as a Team Lead on papers for 2years |Minimum 2years Experience into B2B Google adwords sales Should have experience into lead generation and cold calling Experience into any B2B International sales with Google adwords sales Complete End to End sales 5 days working, Fixed Saturday & Sunday Off Shift : US shifts. Package: : CTC - Up to 18LPA including variables Work Location: Hyderabad Interview rounds 1. Initial HR round 2. Ops manager round Interested Candidates can reach out On What...

Greet and welcome visitors with a positive and professional attitude. Answer, screen, and direct incoming phone calls efficiently.Roles and Responsibilities Handling Office work,MIS

Role: Team Leader DESIGNATION: Assistant Manager LOCATION: Bangalore YEARS OF EXPERIENCE: 6+ yrs Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key responsibilities: Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high performanc...

We are looking for an experienced O365 Admin to provide high-end technical and project-based support and consultation for Office365 Cloud services. The ideal candidate will be responsible for architecting, designing, and implementing solutions using various services offered by the Microsoft Office365 package. Key Responsibilities: Provide high-end technical and project-based support & consultation for Office365 Cloud services. Architect, design, and implement solutions using different services & solutions offered by the MS Office365 package. Handle Tier 3 operations for all Office365 workloads, primarily: o Exchange Online o SharePoint Online o Microsoft Teams o Security & Compliance Assist ...

Roles and Responsibilities Urgent openings for the positions of Team Leader(Sales)) for Call Centre Good in team handling experience in Call center Good knowledge of Dialers, APR reports, etc. Roaster management // Attrition management in the team Good knowledge of Excel reports, MIS... EXPERIENCE: 1-4 yrs Qualification: Minimum Graduation //Diploma Language -Hindi/English/Bengali Send ur cv to Komolika.RoyChoudhury@imarque.co.in Contact Us: 8336067060 Address: iMarque Solutions, 8th Floor, Millenium City IT Park,Tower 1, Sector 5, Salt Lake, Kolkata, West Bengal 700091. Near Collage more

Key Responsibilities: Team Management: Supervise and lead a team of Financial Transactions Analysts and Settlement and Reconciliation Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Variance Monitoring and Resolution: Oversee the identification, monitoring, and tracking of variances to ensure timely resolution. Ensure all reconciliations are supported with detailed documentation on a daily basis. Reconciliation and Reporting: Supervise the preparation of bank and account reconciliations. Ensure the accuracy and completeness o...

Job Description Looking for 6-8 years of work experience in C++, QT with QML Good experience in UI Modelling Language QML and its integration with QT for user interface. Should have experience in C++ and Object-oriented design. Added advantage on having experience in SAFe Agile process, Git and Jenkins. working experience in Linux Works collaboratively with agile team to implement and deliver quality solutions for applications with good user interface. Designs software components and modules using appropriate modelling techniques following agreed software design standards, patterns, and methodology. Must have excellent communication skills. . Should be able to lead team technically. Total Ex...

Lead and manage the US accounting and tax team to ensure timely and accurate completion of financial statements, tax returns, and related reports.Oversee the preparation and review of US GAAP-compliant financial statements