Team Leader/Trainer cum Supervisor

4 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Team Leader/Trainer cum Supervisor


Location: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar Pradesh

₹20,000 – ₹22,000 per month

Shift: 9:00 AM to 6:00 PM

Minimum 4 years in Contact Centre/Call Centre/BPO or Technical Helpdesk Support

Education: Graduate or equivalent

Languages: Fluent in English and Hindi (spoken & written)

Skill: Good in Excel


Key Responsibilities:

Coach and develop team members

Communicate effectively and confidently

Conduct training sessions and track performance

Handle escalations and customer issues

Apply strong problem-solving and decision-making skills

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