Team Leader - Customer Services

Job Description

Job Title Team Leader Function Call Centre Working time • 6 Days working (Monday to Saturday) 10 am to 7 pm office hours Sunday Fixed off Minimum Education • Graduate Work Experience 2 Years - 8 Years Minimum 2yrs on paper experience in mandate. Gender Female/ Male Industry Exposure Required Can communicate in Hindi and English both. Experience in Outbound Tele Sales/lead generation. Lead Generation process. Outbound Tele sales exposure is preferable. Must have worked on dialler. Should be having atleast 2 years on paper experience as a Job Role • Communicates information in a timely, accurate and understood manner to all sales team members. Track and accurately update operational performance files for Sales Agents on a weekly basis. Manage and drive sales team target and performance. Dive sales teams’ performance on systems and all metrics in accordance with the contractual Job Types: Full-time, Permanent Pay: ₹40,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Schedule: Day shift Monday to Friday Rotational shift US shift Supplemental Pay: Joining bonus Performance bonus Shift allowance Education: Bachelor's (Required) Language: English (Required) Hindi (Required) Location: Gurgaon, Haryana (Required) Work Location: In person Speak with the employer +91 9999293239