Job
Description
The Team Lead, Software Engineer works within the software development team at Verint, collaborating with members of the development organization, QE, and Tier 3 Support. Your primary responsibility will involve designing, developing, and implementing server-side software systems. You will closely work with management on departmental issues, exercising independent judgment and decision-making within established guidelines. As the Team Lead, Software Engineer, your key duties and responsibilities will include supervising teams within the software development function. You will be accountable for specific product areas within Verint's Enterprise product suite, developing and executing software development plans, processes, and procedures, ensuring their adherence. Additionally, you will lead in team activities such as requirements gathering & analysis, design/architecture/implementation/testing, and related reviews. Collaboration with other departments to prioritize software development needs, including designing, developing, documenting, and testing new and existing software, will be part of your role. You may also serve in a scrum master role as part of the agile software development process, ensuring the team meets agreed timelines, milestones, reliability & performance, and quality measures. It will also be your responsibility to evaluate results with stakeholders to assess if organizational objectives are being achieved. Analyzing and resolving software development issues and needs throughout the software's full life cycle, performing root cause analysis, and acting as a point of contact and escalation for the team/function will be crucial aspects of your role. The minimum requirements for this position include a BS in Computer Science, Software Engineering, or a related field, along with 8+ years of software development experience and at least 2 years of Team Lead experience. You should have strong proficiency in Java server-side programming, experience in designing and building fault-tolerant, highly-available, distributed systems, and familiarity with standard concepts, practices, and procedures within software design and development. Additionally, you should possess experience in Object-Oriented analysis and design, strong troubleshooting & debugging capabilities in an agile software development team environment, and excellent organizational skills to manage multiple priorities and parallel projects effectively. Preferred qualifications for this role include an advanced degree, experience with CTI (Computer Telephony Integration) and telephony systems, familiarity with private/public cloud platforms such as AWS, Azure, or GCP, the ability to prioritize and delegate tasks across team boundaries and/or geographically dispersed teams, excellent organization, time management, and project leadership skills, as well as outstanding written and verbal communication abilities. You should also be able to adhere to strict deliverable deadlines while effectively multitasking.,
