689 Team Development Jobs - Page 19

ADD-ONE is looking for Team Leader to join our dynamic team and embark on a rewarding career journey Supervise and guide team members in daily operations Assign tasks, track progress, and meet deadlines Resolve conflicts and support team development Report performance to upper management

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand E ssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Responsible for client serving and end to end campaign planning & management and driving strategic brand conversations Reporting of the role Reports to the Client lead / Sr. Director on the business. 3 best things about the job: Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 9 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and level headedness required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com About EssenceMediacom: A Leading WPP Media Brand EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve. Role Summary and Impact Lead a significant segment within the HMCL_IBU business portfolio, strategically guiding a team to achieve client media KPIs. Reporting of the role Reports to the client lead for the business. 3 best things about the job Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience across the ecosystem and expanding your WPP and market network. Become a recognized category expert in the 2-wheeler segment, leading strategic conversations across various platforms. Grow your leadership style within an agency committed to nurturing talent. Measures of success In three months, you would have: Earned client confidence through deep business understanding and expert media planning knowledge. Established strong internal relationships within the WPP ecosystem for efficient navigation. In six months, you would have: Demonstrated hands-on industry knowledge and the ability to discuss measurement metrics across touchpoints based on campaign objectives. Built a cohesive team and mentored them to excel. In 12 months, you would have: Independently led and delivered on cross-client KPIs, becoming a standard-bearer for the companys vision. Responsibilities of the role: Engage in strategic planning and develop 360-degree planning approaches for new campaigns. Extract insights through data mining and articulate clear strategies. Effectively communicate with internal and external audiences across paid, owned, and earned media. Ensure meticulous attention to detail and accuracy in all submissions. Secure industry recognition through awards at forums like FOM, Cannes, Smarties, and RAMAI. Oversee all aspects of client media campaigns across brands and media channels. Supervise and design media plans using relevant tools. Foster a culture of innovation, encouraging contributions to creative media solutions. Proactively offer client inputs and directions, ensuring responsiveness to client needs. Initiate and drive quality analysis and cross-category case studies. Facilitate team development through on-the-job coaching and developmental training. Ensure smooth team functioning and timely resolution of conflicts. Skills and Experience Minimum 14 years of experience , with last 1 year in a similar role. Possess acute inquisitiveness and an entrepreneurial mindset. Demonstrate excellent communication, presentation, and client management skills. Exhibit strong business acumen for resource allocation and effective proposition selling to clients, with revenue responsibility. Understand 360-degree mediums (offline & online) and their impact on client businesses, including media buying, planning, brand investments, and tool utilization. Exhibit maturity and stature required to manage an existing team and clients effectively. Prioritize client and people management and servicing. Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

Ensuring financial targets and other agreed-upon targets are met in all departments.. Reviewing working practices to ascertain if it is successful and, if not, devise an alternative.. Handling and monitoring the projects.. Keeping employees motivated and organizing appropriate training.. Ensuring the business operates within the company's mission statement.. Investigating customer satisfaction and reporting any issues.. Working with department heads and senior management to get the best performance from staff.. Driving the business to increase profits.. Acquiring new business accounts.. Ensuring all the resources are at an optimal performance level.. Working with legal departments on any matters that occur.. Reviewing and approving equipment needs.. Desired Skills and Experience English Proficiency (Written), MS-Office, MS-Excel, English Proficiency (Spoken)

Ensuring financial targets and other agreed-upon targets are met in all departments.. Reviewing working practices to ascertain if it is successful and, if not, devise an alternative.. Handling and monitoring the projects.. Keeping employees motivated and organizing appropriate training.. Ensuring the business operates within the company's mission statement.. Investigating customer satisfaction and reporting any issues.. Working with department heads and senior management to get the best performance from staff.. Driving the business to increase profits.. Acquiring new business accounts.. Ensuring all the resources are at an optimal performance level.. Working with legal departments on any matters that occur.. Reviewing and approving equipment needs.. Desired Skills and Experience English Proficiency (Written), MS-Office, MS-Excel, English Proficiency (Spoken)

1. Sales Strategy & Planning: Develop and implement effective sales strategies to achieve state-specific targets and objectives. Analyze market trends, customer needs, and competitive activity to inform sales planning. Collaborate with senior management to align state sales strategy with the overall company goals. 2. Team Leadership & Management: Recruit, train, mentor, and manage a high-performing sales team. Set performance goals for the sales team and monitor progress through regular evaluations. Foster a positive and motivating work environment to drive team productivity and retention. 3. Sales Operations: Oversee day-to-day sales operations, including customer acquisition, account management, and channel management. Ensure effective implementation of sales processes and adherence to company policies. Monitor and analyze sales metrics to ensure targets are met and identify areas for improvement. 4. Market Development: Identify and pursue new business opportunities within the state to expand the companys market share. Develop and maintain strong relationships with key clients, distributors, and other business partners. Conduct regular market visits to understand customer needs and gather feedback. 5. Budget Management: Prepare and manage the sales budget for the state, ensuring cost efficiency. Monitor expenses and implement corrective actions to ensure adherence to budgetary limits. 6. Reporting & Analysis: Prepare and present regular reports on sales performance, market trends, and competitor activity to senior management. Use data-driven insights to refine sales strategies and improve overall performance. 7. Compliance & Risk Management: Ensure compliance with all legal and regulatory requirements related to sales and distribution. Identify potential risks in the market and develop strategies to mitigate them. 8. Collaboration: Work closely with other departments such as marketing, finance, product development, and customer service to ensure alignment and support for sales activities. Participate in cross-functional meetings and contribute to company-wide initiatives. Role & responsibilities Preferred candidate profile Qualifications: Bachelors degree in Business Administration, Marketing, or a related field (MBA preferred). Proven experience in a sales leadership role 12+ years, preferably as a Regional or State Head. Strong understanding of the local market dynamics and customer behavior. Excellent leadership, communication, and negotiation skills. Ability to work under pressure and meet tight deadlines. Proficiency in using CRM software and other sales management tools. Key Competencies: Strategic Thinking Leadership and People Management Sales Acumen Market and Competitor Analysis Customer Relationship Management Financial Acumen Problem-Solving and Decision-Making Excellent Communication and Negotiation Skills Interested Candidates can connect us on nnchr2022@gmail.com Contact Number - 8080366530

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. This role, part of Target Enterprise Services (TES), will lead the Corporate Accounting function supporting Chief Accounting Office and Controllership organization from Target India. Reporting to the Senior Director, Finance, this leader will partner closely with senior leaders across TES and Finance to define strategy, set direction, and drive execution global corporate accounting function. The ideal candidate brings strong accounting knowledge & experience, operational acumen, critical thinking, a high sense of accountability, and proactive decision-making in a fast-paced, collaborative, and dynamic environment. This role plays a key part in delivering strategic finance outcomes with operational excellence. The leader of Corporate Accounting team at Target India will be responsible to lead the Balance Sheet reconciliation center of excellence (COE), General Accounting, Inventory Accounting and Analysis and Corporate Accounting. This role is required to build global partnerships across controllership and operations teams in US and TII. Additionally, this role shall be responsible for building global finance capabilities, designing and implementing operational strategies, robust management reporting structure that drives timely and accurate reporting. Ensure compliance with internal and external regulatory requirements, including SOX 302/404 sub-certifications. Build strong partnerships across upstream teams to deliver key business objectives. Drive cross-functional initiatives and process improvements to enhance efficiency and effectiveness across accounting operations. Principal duties and responsibilities 1. Financial Integrity & Operational Oversight Lead and oversee critical corporate accounting functions to own and support general accounting, inventory accounting, balance sheet governance and corporate accounting activities. Bring strong accounting acumen with familiarity to US GAAP standards, and lead with risk-based approach to driving effective controls and governance. Ensure timely and accurate accounting and financial reporting, while maintaining compliance with GAAP standards and regulatory requirements. Develop and publish performance and financial reporting to key stakeholders. Define annual team goals and objectives, manage workload allocation, and oversee performance evaluations and development plans. 2. Strategic Planning and Analysis Define team visions, priorities and goals in alignment with broader TES, Finance and Enterprise goals. Guide the team in cascading enterprise and TES OKRs into actionable operational objectives. 3. People Leadership and Team Development Lead multiple diverse teams; monitor and report on key performance indicators (KPIs) to evaluate team health and process effectiveness. Provide timely and constructive feedback, support issue resolution, and promote career development. Coach and mentor team managers to build strong leadership capabilities. Promote analytical, data-driven decision-making across teams. 4. Technology Enablement and Change Management Act as a thought partner to product and technology teams for technology modernization efforts. Champion effective change management practices to ensure smooth transitions and enhanced system adoption. Unlock system capabilities to improve reporting, strengthen controls, and streamline processes. 5. Internal Controls and Compliance Proactively identify process risks and design mitigation and monitoring controls. Ensure compliance with financial control standards and internal policies. Partner with HQ teams to update business process documentation, control standards, and risk assessments. 6. Operational Excellence Foster a culture of continuous improvement using tools and methodologies such automation, lean/six sigma Drive process optimization and efficiency across all functional areas. 7. Stakeholder Partnership Build and maintain strong relationships with U.S. and India-based stakeholders. Act as a strategic partner to advance enterprise-wide OKRs and deliver business value. About the Candidate: Brings a strong accounting knowledge and experience with strong drive, and focus on process discipline and risk management. Demonstrates critical thinking with the ability to navigate complexity, generate insights, and provide strategic, solution-oriented recommendations. Recognized for credibility, collaboration, accountability, and the ability to operate both independently and within cross-functional teams. Possesses strong analytical acumen, with a proven ability to deep dive into data, extract key insights, and drive informed decision-making. Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels. Experienced in leading front-line leaders and developing high-performing, engaged, and inclusive finance teams. Adept at identifying cross-functional opportunities and building strategic partnerships across the organization. Maintains high standards of accuracy and attention to detail while simplifying and communicating complex topics effectively. Strong problem-solving capabilities with a focus on root cause analysis and continuous improvement. REPORTING/WORKING RELATIONSHIPS: Reports to Senior Director Finance Works closely with all the India leadership team, finance team members and other internal/ external key clients JOB REQUIREMENTS: MINIMUM REQUIREMENTS: Qualified Accountant (CA, CPA, CMA) with minimum 12 years experience including experience of leading teams and managing Finance and Accounting teams in GCCs.

Have you ever been shown an irrelevant ad? How about and an embarrassing one with a child or parent watching? Here, you can help us be part of Amazons solution to ensuring you and millions of customer like you never face this. Here, you can help us make a world wide impact on the Amazon Advertising experience. Amazon is investing in building a world class advertising business and our team is responsible for ensuring that the ads served to customers meet the same high quality bar that youve come to love and trust. Were looking for an outstanding candidate to join us as a full-time Senior Software Development Engineer. You will work as part of an agile team to help drive automation of ad moderation, quality, and content checks world wide. As an engineer, you will be involved in the full software development lifecycle from idea generation to delivery and operation. Successful candidates are not just great coders, they are engineers who can delight customers through innovation, have excellent communication and collaboration skills and are motivated to build lasting full stack technologies using the latest systems like AWS Lambda, DynamoDB, and Bedrock. Bring all that you already know and come ready and eager to learn and innovate together. Research, design and code, troubleshoot and support. What you create is also what you own. Own systems end-to-end including requirements clarification, design, implementation and roll-out to customers. Improve the teams development processes and thereby increase developer productivity. Coach junior members of the team, and actively participate in code and design reviews. Contribute to evolving the technical direction of Ad Trust and play a critical role their design and development A day in the life As a Sr Software Development Engineer in the Ad Trust engineering team You will build engineering systems and features to support human ad moderation. You will also build scalable tools and infrastructure that will be used to measure moderation quality. You will be challenged to work on optimisation problem for moderation task routing algorithm. You will get to use latest distributed systems and big data technologies such as AWS Lambda, ECS, Elastic Search, DDB, SQS, SNS, Apache Spark, and EMR. About the team The Advertising Trust (AT) organization is at the center of Amazon Ads, one of Amazon s fastest growing businesses. Every ad that flows through our Amazon systems, or is presented on one of our owned and operated sites, needs to adhere to the policies that AT creates. we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent

Have you ever been shown an irrelevant ad? How about and an embarrassing one with a child or parent watching? Here, you can help us be part of Amazons solution to ensuring you and millions of customer like you never face this. Here, you can help us make a world wide impact on the Amazon Advertising experience. Amazon is investing in building a world class advertising business and our team is responsible for ensuring that the ads served to customers meet the same high quality bar that youve come to love and trust. Were looking for an outstanding candidate to join us as a full-time Software Development Engineer. You will work as part of an agile team to help drive automation of ad moderation, quality, and content checks world wide. As an engineer, you will be involved in the full software development lifecycle from idea generation to delivery and operation. Successful candidates are not just great coders, they are engineers who can delight customers through innovation, have excellent communication and collaboration skills and are motivated to build lasting full stack technologies using the latest systems like AWS Lambda, DynamoDB, and AWS Sagemaker. Bring all that you already know and come ready and eager to learn and innovate together. Research, design and code, troubleshoot and support. What you create is also what you own. Own systems end-to-end including requirements clarification, design, implementation and roll-out to customers. Improve the teams development processes and thereby increase developer productivity. Coach junior members of the team, and actively participate in code and design reviews. Contribute to evolving the technical direction of Ad Trust and play a critical role their design and development A day in the life As a Software Development Engineer in the Ad Trust engineering team You will build engineering systems and features to support human ad moderation. You will also build scalable tools and infrastructure that will be used to measure moderation quality. You will be challenged to work on optimisation problem for moderation task routing algorithm. You will get to use latest distributed systems and big data technologies such as AWS Lambda, ECS, Elastic Search, DDB, SQS, SNS, Apache Spark, and EMR. About the team The Advertising Trust (AT) organization is at the center of Amazon Ads, one of Amazon s fastest growing businesses. Every ad that flows through our Amazon systems, or is presented on one of our owned and operated sites, needs to adhere to the policies that AT creates. we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent

Key Responsibilities: 1. Responsible for the FI settlement , on a timely and cost effective basis by: Ensuring all trades are instructed, matched & settled on a timely basis Monitoring of failing trades Reducing fails and/or potential fails by means of pairing off or partialing down deliveries Minimizing fails by means of partial deliveries where possible Pre-matching trades in a daily basis Cash Management related with funding trades 2. Responsible for solving Nostro and Depot reconciliation breaks on a timely basis: By investigating and, where possible, clearing all nostro breaks in reported by Securities Control teams By investigating and, where possible, rectifying all depot breaks on a timely basis reported by Securities Control teams By investigating and solving accounting breaks raised by Securities Control & Accounting teams Escalating items that represent operational risk to the direct Manager 3. Contribute to the minimisation of settlement costs & operational risk: By becoming more risk aware and by following the procedures or Compliance rules that are in place to mitigate operational or reputational risk Monitors and take appropriate actions in case of market risks (buyins) By seeking to improve STP rates at our custodians so reducing cost, by updating static data as and when necessary By reducing the number of manual instructions sent to agents therefore reducing cost, manual intervention and settlement risk according to Compliance rules If necessary, using the escalation process when operational risk is detected 4. Contribute to the overall successful running of the settlement department: By maintaining close relationships with traders and sales and escalating problems to them promptly where required By maintaining good working relationships with domestic agents and custodians By communicating with, and assisting, other operational departments where needed Ensuring direct Managers are kept informed of any potential problems & issues where appropriate. 5. Contribution to the team development: Formalization of team procedures and operating guides Participation of training and coaching for new joiner. Skills and competencies: Ability to analyze, organize and report efficiently. Flexibility on working methods and changing international environment. Rigorous and reactive in order to face pressure and reach excellence anytime Diligently follow the set procedures and Compliance policies Knowledge of financial markets and products, and easiness/expertise in dealing with Excel. English speaker Settlement, Dtc, Fixed Annuities, Prime Brokerage, Entities

Drive EXIM container volume growth to meet or exceed the target of 1000 TEUs per month. Identify and secure new business opportunities in the Commodities, Technology, E-commerce and Retail sectors. Conduct in-depth market research to analyze customer requirements, market trends and competitor strategies. Build and maintain a strong sales pipeline through cold calling, networking, referrals, and industry events. Create and deliver impactful sales presentations and customized proposals. Collaborate with internal teams (operations, customer service, and finance) to ensure effective client onboarding and service fulfillment. Negotiate contracts and pricing, balancing profitability with client satisfaction and industry benchmarks. Cultivate relationships with key stakeholders, including CXOs, SCM heads, and procurement leaders in target sectors. Monitor industry dynamics, competitor actions, and customer feedback to enhance service offerings. Provide accurate sales forecasting and performance reports to senior management. Ensure compliance with applicable laws and regulations, particularly in the technology and consumer durables sectors. Promote cross-selling of other logistics services within the organization. Identify and onboard BCO (Beneficial Cargo Owner) clients for long-term business development. Exhibit strong leadership capabilities and contribute to team development and mentoring.

What this job involves: Creating a First Impression That Lasts As the Senior Receptionist, you are not just the first person people see; you are the first point of impact. Your role goes beyond greeting visitorsyou set the tone and embody our values of hospitality, efficiency, and professionalism. Your ability to manage interactions with poise, build rapport quickly, and represent both JLL and our clients brand with confidence and respect is essential. Through impeccable presentation, you foster a welcoming environment that everyone will remember and appreciate. Leadership in Creating Unforgettable Impressions: Frontline Leadership: Serve as the primary ambassador for JLL and the client, leading by example to ensure every visitor and employee experiences exceptional service. Team Development: Mentor and guide junior reception staff, fostering a culture of professionalism, warmth, and customer-centricity. Strategic Engagement: Develop and implement strategies to enhance first impressions, aligning with the clients values and JLLs standards of excellence. Excellence in Event Management and Presentation: Event Leadership: Take charge of planning and executing high-profile internal and client events, ensuring they reflect the highest standards of quality and creativity. Innovation and Strategy: Introduce innovative approaches to event logistics and presentation, optimizing resources and enhancing the overall experience. Collaboration: Work closely with cross-functional teams to ensure seamless coordination and execution of events that support the clients business objectives. Advanced Stakeholder Management: Primary Liaison: Act as the key point of contact for stakeholders at all levels, ensuring effective communication and collaboration across departments such as Food, Security, Audio Video, and NetOps. Relationship Building: Cultivate strong, strategic relationships with internal and external stakeholders to facilitate smooth operations and exceptional support. Proactive Problem-Solving: Anticipate potential challenges, analyze risks, and develop comprehensive mitigation plans to maintain uninterrupted operations. Championing an Efficient and Safe Workplace: Operational Oversight: Lead the management of meeting room bookings, supply inventories, and documentation processes to ensure an organized and efficient work environment. Safety and Compliance: Uphold and enforce safety protocols and compliance standards, ensuring a secure and positive experience for all clients, vendors, visitors, and guests. Continuous Improvement: Identify opportunities for process enhancements and implement best practices to optimize workplace efficiency and effectiveness. Ensuring Compliance and Responsive Leadership: Incident Management: Oversee escalation and incident reporting procedures, ensuring adherence to all applicable guidelines and best practices. Policy Implementation: Ensure that all team members are trained and compliant with safety and operational protocols, maintaining a trusted and secure workplace environment. Sound like you To apply, you need to be: Knowledgeable and experienced Minimum of 3 years in a high-volume, corporate reception role within a multinational environment. Proven leadership experience, preferably in managing or mentoring a team of receptionists or administrative staff. Strong leadership and team management capabilities. Exceptional customer service skills with a proactive, solutions-oriented mindset. Passionate about customers Is customer service second nature to you Are you a team player whos eager to learn with a flexible approach To be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people youll be in contact with on a daily basis. A positive and strong communicator If youre confident and customer oriented, youll be skilled in interacting with stakeholders across all levels.. Superior written and spoken English communication skills, with the ability to interact confidently with stakeholders at all levels. Advanced problem-solving abilities and strategic thinking. Highly organized with excellent attention to detail and the ability to manage multiple priorities effectively.

Maintain and expand existing business and develop new business opportunities KOL Management Vacancy Management Ensure identification of right candidate for short listing and ensure timely filling of vacancies Continuous monitoring of stocks, analysis of high inventory products and chalking our liquidation plans with specific assignments to team To analyse each territory w. r. t the customer coverage, Growth in Secondary, Campaign Implementation, Product Mix, Key Brand Performance, Inventory at Stockist, Near Expiry Stocks of each HQ/stockist Quality Sales Zero Sales Return, Expiry and Breakage less than 0. 5% Ensure implementation of all activities down the line to increase the productivity and brand building To ensure smooth functioning of the distribution channel, ensuring availability of all brands with the stockiest, outstanding clearance and settlement of issues Weak territory Management.

Skill required: Employee Services - Workday Talent Management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Operation Management:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. In-depth understanding of HRO processes supported by Accenture for different geographies. Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. 2. Drive Operational Excellence within Team and support OE Focal. Liaise with Operational Excellence Team as required. 3. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 4. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 5. Escalate issues and seek advice when faced with complex issues/problems. 6. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. 7. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 8. Ensures progress, issues and agreements are properly documented and acted upon. 9. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 10. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 11. Participates in various Internal or Client initiatives related to Process. 12. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. 13. Actively participate in all process related business meeting in-person or virtually through conference calls. 14. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. 15. Participate in and/or support during Client visits. Team Development:Create a performance driven competitive culture in the team What are we looking for Client Relationship ManagementOperations ManagementHR OperationsCustomer Service skillsDecision making abilityOrganizational SkillsStakeholder ManagementTime ManagementCommunication skillsProblem solving skillsFlexibility & AdaptabilityTeaming and CollaborationAnalytical ThinkingMulti Tasking/ Time MgtResulted OrientedCustomer Service OrientationInitiativeLogical Analysis & interpretationCommunication skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

1. Operations Undertake co-ordination with field people from CCR for smooth operation of the plant Measure various process parameters along with Shift In-charge. Record process parameters and plant log for the respective section, inspect specific parameters on regular basis, and perform any extra duties assigned by the Shift In-Charge Monitor the quality of the products- Raw meal, Clinker and Cement- and maintain the quality within the range as defined in the QMS procedures Keep good co-ordination with the laboratory for the feedback of quality follow the non-conformity procedure in case the product is not conforming to the standards Executes, according to the safety procedures, the necessary precautions and lock-outs. Take readings of plant parameters (tour log), energy and gas, and perform basic chemical water analysis; perform periodic functional tests on plant systems Perform administrative work related to data reporting and operating procedures Check the plant regularly, reports malfunctions to the shift supervisor and makes work request Perform shift turnovers and assures the transfer of the necessary information Make suggestions for plant and operating procedure improvements Supervise the loading and unloading of chemicals to and from the trucks Responsible for the cleanliness and tidiness of the control room and other rooms used by operations Follow up the availability of operational consumables and reports deviation as needed Take initiatives to drive growth for DCBL and ensure sustained growth in line with long-term and short-term objectives of the organization Ensure initiation and sensitization of the employees towards digitization and automation of the processes Focus on utilization of advanced business analytics tools to derive key insights critical for the success of the organization 2 Environmental and Health Safety Considerations Responsible for performing the operational activities to meet standards of public safety, employee safety and environmental citizenship that meet or exceed regulatory requirements Responsible for the implementation of the work permit system and suggests improvements to the Safety Head Report dangerous hazards on plant systems, work place, working environment and general public Ensure that the plant does not violate any of the environmental rules and report problems 3. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Complete the IDP Execution for self and team members as part of self and subordinate development Recommend training as required for team s development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

Technical Lead Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingency plans as soon as possible. Analyzing existing operations and scheduling training sessions and meetings to discuss improvements. Updating work schedules and performing troubleshooting as required. Being transparent with the team about challenges, failures, and successes. Writing progress reports and delivering presentations to the relevant stakeholders. Technical Lead Requirements: Bachelors degree in computer science, engineering, or a related field. Relevant Management certification may be required. 5+ years of experience in a similar role would be advantageous. Excellent technical, diagnostic, and troubleshooting skills. Strong leadership and organizational abilities. Willingness to build professional relationships with staff and clients. Excellent communication, motivational, and interpersonal skills. Languages needed : Mean Stack, Mern Stack, React Native, Shopify & WordPress.

Facilitator : Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Ensure that meetings are productive and focused. Servant Leader : Support the development team by removing obstacles and impediments that may hinder their progress. Foster a collaborative and self-organizing team environment. Coaching : Coach the team on Agile principles and practices, helping them to understand and implement Scrum effectively. Guide the Product Owner in managing the product backlog and prioritizing work. Communication : Act as a liaison between the development team and stakeholders, ensuring clear communication and understanding of project goals. Help manage stakeholder expectations and provide updates on team progress. Continuous Improvement : Encourage a culture of continuous improvement within the team, promoting feedback and learning from experiences. Facilitate the identification and implementation of process improvements. Team Development : Support team members in their professional development and growth. Encourage team accountability and ownership of their work. Metrics and Reporting : Track and report on team performance metrics, such as velocity and burn-down charts, to help the team assess their progress. Use metrics to identify areas for improvement. Conflict Resolution : Help resolve conflicts within the team and foster a positive team dynamic. Mediate discussions and ensure that all voices are heard.

Job description Role & responsibilities - Recruit Business Associate and advisors - Coordinate for the regulatory trainings - Manage daily, weekly and monthly choreography - Conduct daily, weekly and monthly Business Associate meetings - Income and Goal setting exercise for the month - Joint field work along with business associates and advisors to source insurance policy - Drive business submission and issuances - Clearence of pending cases for documentation and medicals as a part of the issuance process - Train distribution on getting higher first time right % submission - Achieve monthly objectives and targets - Motivate advisors and business associates for various contest and sales enablers - Daily update about the status of business and applicability in contest - Maintain healthy relationship with all stakeholders like customers and distributors - Work on opportunity of cross sell and upsell - Focused effort to drive renewal premium collection Preferred candidate profile Graduate 4-6 years Sales Management in Life Insurance Immediate Joiner Perks and benefits Best in the industry

Drive customer adoption, retention, and growth by building strong relationships, identifying opportunities, and delivering exceptional customer experiences. Responsibilities include customer onboarding, success planning, and issue resolution.

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share Holds property leadership team accountable for strategy execution, and guides their individual professional development The position verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area Preferred: General Manager experience in limited or full-service property Ability and willingness to work flexible hours including weekends, holidays and late nights Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel s business strategies; translates Marriott global strategic plan into one that can be executed on property Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans Employee and Labor Relations Verifies that all employees are treated fairly, and with respect; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self-available to employees ( open door policy ); verifies that pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports the hotel s positioning in local market; ensures demand forecasting and sound revenue practices are in place to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity ( PR buzz ) Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; validates that employees are appropriately trained and performing to standard

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Lead generation & client visits Achieve sales targets & manage key accounts Coordinate with factory for execution & quotations Guide sales team & monitor performance Explore market trends & expand business reach Ensure client satisfaction & reporting

About Drip Capital: Drip Capital is a leading fintech company that provides innovative, unsecured working capital solutions to small and medium-sized enterprises (SMEs) across global markets. We use data-driven insights and cutting-edge technology, and have already financed over $7 billion to empower businesses with the financial support they need to grow. As we scale, we??re looking for an experienced Lead of Risk Servicing & Collections - US to lead efforts in managing stressed accounts and optimizing recovery strategies in the U.S. SME market. Role Overview: As the Lead of Risk Servicing & Collections - US, you will lead and manage the entire collections strategy and operations for our U.S. SME loan portfolio. This hands-on role requires a proactive leader with a track record of driving results in collections and risk management, negotiating complex payment plans, and managing distressed accounts effectively for US SMBs. You will work closely with cross-functional teams and report to senior leadership, ensuring collections processes are efficient, compliant, and customer-focused. Key Responsibilities: Collections Strategy & Leadership Develop and execute strategies to minimize delinquencies, defaults, and charge-offs while maintaining strong client relationships. Lead, mentor, and grow a high-performing collections team, ensuring a culture of excellence, accountability, and continuous improvement. Refine and implement collections policies and procedures, focusing on risk servicing and loss mitigation. Risk Management & Client Engagement Oversee risk servicing, identifying, assessing, and mitigating credit risk while ensuring sustainable recovery for the portfolio. Lead negotiations with distressed borrowers, balancing risk mitigation with customer satisfaction, and develop payment plans, forbearance, and loan modifications. Maintain strong relationships with external partners such as third-party collection agencies, attorneys, and other key stakeholders. Data-Driven Insights & Performance Management Utilize data analytics to monitor portfolio performance, identify risk trends, and optimize collection efforts. Prepare and present regular reports on collections performance, highlighting key risks, trends, and actionable insights to senior leadership. Track and optimize KPIs like recovery rates, delinquency trends, and payment adherence to ensure efficient and effective collections processes. Team Development & Cross-Department Collaboration Recruit, train, and develop a high-performing collections team, ensuring ongoing professional development and a focus on operational excellence. Collaborate with senior leadership, legal, credit, growth, and operations teams to design strategies that reduce risk and enhance the collections lifecycle. Work with finance and accounting teams to ensure accurate reporting and management of collection-related financial records and loan loss reserves. Education: Bachelors degree in Finance, Economics, Engineering, or a related field. MBA or relevant certifications are a plus. Why Join Us? Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global SMEs. Lead a high-impact team with the opportunity to shape the future of collections and risk servicing. Competitive compensation, benefits, and a collaborative work environment. Drive innovation in the collections function, contributing directly to the companys growth and success. Application Form Apply with Linkedin Apply with Indeed First Name * Last Name Email * Phone * Resume * Thanks for your time Share this opening with friends

Job Summary. This role acts as the servant leader of a specified agile product team by removing impediments and coaching the team in the agile methodology. They must understand the business at a high level and be able to exercise technical aptitude to understand and resolve impediments. They must be capable of leading a team to self-organization and push back against the Product Owner. This role facilitates the appropriate scrum events and employs various techniques to foster collaboration and protect the team from outside distractions. They will support the Product Owner to ensure that the product backlog has substantial ‘sprint ready’ items that tie to the overall product vision.. Principal Accountabilities and % of time. Work with primary scrum team 90%. Facilitate the appropriate scrum events: Sprint Planning, Daily Stand-Ups, Backlog Refinement, Retrospectives, sprint/release planning, and other Scrum-related meetings. Inspire the agile product team to embrace the full adoption of scrum practices by coaching the team on the framework and instilling an ‘inspect and adapt’ mindset. Empower the team to self-organize in pursuit of a better, more fulfilling experience and improved productivity. Generate a common understanding amongst the team of the product vision and strategy. Create an environment for the agile product team to thrive by protecting the team from outside distractions and over commitment. Champion ongoing process improvement initiatives to implement agile best practices. Design processes and practices to help the team anticipate and identify impediments while resolving basic team impediments. Recognize when to escalate the impediments and who to involve. Assist in team development while holding team members accountable for their commitments, removing roadblocks to their work, and mentoring and developing team members. Ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team. Advise and coach the Product Owner on the scrum framework, getting items to ‘ready’, user story best practices, writing good acceptance criteria. Drive sharing of scrum best practices across Bain agile teams. Provide management level reporting on project status, risks and mitigation strategies. Track and communicate team velocity, happiness and sprint/release progress to all affected teams and management. Agile champion 10%. Contribute to initiative work within the capability team. Knowledge, Skills, and Abilities. Associate's/Bachelor’s degree or an equivalent combination of education, training and experience. 3-5 years experience on an agile team in a Scrum Master or similar role. Some expertise in agile ways of working or demonstrated motivation to learn. Strong interpersonal and communication skills. Self-motivated, proactive, and dependable. High level of detail orientation. Proactively identifies conflicts or roadblocks, often able to resolve independently. Effective conflict resolution skills. Flexible to shifting priorities. Aspires to learn from best demonstrated practices and to improve work efficiency and sustainability. Ability to work independently and with teams. Demonstrated aptitude to follow technical discussions. High performance and standards as demonstrated by academic or previous job experience. Show more Show less

Role and Responsibilities. Lead a team of 12-16 payroll specialists responsible for the delivery of payroll services to a single or multiple clients as part of a managed services operation.. You will motivate and engage your team across the employee lifecycle, including the recruitment of new team members, setting objectives, coaching, and recognising individuals to drive the best performance and dealing with performance issues in a timely manner.. You will optimise the performance and productivity on your account or group of accounts through good workforce planning, effectively managing working practices and resources to meet the pre-determined Work Timings and Leave Schedules.. Provide accurate and timely reporting of team KPIs and reporting to your manager.. Effectively manage your team to ensure that customer processing SLAs are met and that opportunities to exceed are maximised.. Ensure 100% accuracy of the data being input into the payroll(s). Ensure your team are working within Zellis’ policies and procedures and any additional procedures that are specific to yours or your team’s roles.. Ensuring all handling processes are compliant with the relevant Quality Compliance Processes and that associated documentation is complete and available for checking.. Ensure communication occurs in a timely manner with colleagues and internal/external customers, ensuring that all communication has been understood and where needed feedback sought.. Work within a Continuous Improvement framework to identify and recommend solutions that can improve service, mitigate risk, or reduce cost to serve.. Develop colleagues through supporting individuals to identify job specific and future development training needs in accordance with our career pathways.. Minimise occurrence of escalations or incidents, but where an incident does occur, step in and resolve at speed, keeping stakeholders up to date throughout – and driving root cause analysis and preventative action.. Knowledge:. The technical and/or subject information needed for the role:. Knowledge of Implementation life cycle, KPIs and customer facing. Resource planning – Effort model and capacity model. Change management.. Knowledge of quality and compliance management systems. Skills:. The specific abilities you have learned, or competencies:. Excellent communication skills.. Driven for results and highly self-motivated.. Strong analytical skills. Team development and coaching. Client escalation resolution and managing overall responses to requests.. Experience: Minimum 6 years of overall experience with 2 years into team management. Show more Show less