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2.0 - 6.0 years
0 Lacs
telangana
On-site
As an Operations Processing Agent in the Processing Team at Travelstart, your main responsibility will be to assist clients by providing solutions to various travel-related queries and issues. You will strive for first-contact resolution and handle client interactions through multiple contact channels. Additionally, you will process bookings, ensure high-quality service delivery, and maintain strong relationships with suppliers to deliver excellent customer service. Your key responsibilities will include addressing client inquiries within the defined Service Level Agreement (SLA), resolving issues with options that meet client needs, and delivering exceptional service to uphold Travelstart's quality standards. You will also be expected to meet Quality Assurance scorecard targets, adhere to airline fare rules, update bookings accurately, manage ticket reissues, and provide correct quotations. Minimizing errors by following airline rules and internal standards to avoid ADM issues will be crucial in this role, along with being prepared to perform additional tasks as needed within Operations. To qualify for this role, you should have at least 2 years of experience in the Travel Industry, customer service expertise across all contact channels, proficiency in Amadeus or another Global Distribution System (GDS), and a deep understanding of Travelstart's products, policies, and back-office systems. Knowledge of ticketing processes, Amadeus expertise including fare rule understanding, and experience in implementing new processes within the travel industry will be beneficial. Proficiency in software such as MS Word, MS Excel, MS Outlook, MS PowerPoint, and GSuite, along with excellent verbal and written communication skills, is essential. Functional competency requirements for this role include data and trend analysis, procedural adherence, problem analysis, accuracy, knowledge of Travel Industry Best Practices, and proficiency in MS Office and GSuite. Behavioral competencies such as leadership skills, time management, self-motivation, attention to detail, urgency, diligence, honesty, decision-making ability, team collaboration, motivation, strong communication skills, proactivity, confidence, customer focus, innovation, adaptability, and multitasking will also be important. This position is ideal for an individual who is customer-focused, detail-oriented, and possesses a solid background in travel services. If you are ready to deliver high-quality client support in a dynamic operations environment, this role could be a great fit for you.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Job Description Position: Assistant Manager- Accounts & Finance Department: Finance Location: Gurugram Experience Required: 3-5 years About Barosi Barosi is an authentic food brand, celebrating Bharat and India through its products like Ghee, Honey, Oil, Pickles, etc. and stories. We are seeking an Assistant Manager- Accounts & Finance to join our dynamic team! The ideal candidate should have strong analytical skills, a knack for creative product positioning, and excellent coordination abilities to manage advertising spends effectively within the budget. Key Responsibilities Financial Reporting: Assist in preparing monthly, quarterly, and annual financial statements and reports, ensuring accuracy and completeness of all financial data. General Ledger Management: Oversee the maintenance of the general ledger and ensure that all transactions are accurately recorded in compliance with company policies and accounting standards. Budgeting & Forecasting: Assist in preparing budgets and financial forecasts, monitor actual performance against the budget, and provide variance analysis to senior management. Compliance & Internal Controls: Ensure compliance with tax regulations, corporate policies, and financial standards. Support the implementation and maintenance of internal controls to safeguard company assets. Financial Analysis: Conduct financial analysis to identify trends, variances, and areas for improvement. Provide insights to senior management to aid decision-making. Audits: Support external and internal audit processes by providing necessary documentation and reports. Address audit queries and assist in implementing audit recommendations. Taxation: Assist in the preparation of tax returns, including VAT, GST, and income tax, and ensure timely filing. ERP Systems & Tools: Use Tally for all financial reporting, reconciliations, and financial analysis tasks. Team Collaboration: Work closely with cross-functional teams (Sales, Operations, Marketing, etc.) to ensure seamless financial operations and support business objectives. MIS Reporting: Prepare and maintain MIS reports, providing key financial insights and operational metrics to senior management for informed decision-making Requirements Bachelors degree in Finance, Accounting, or a related field (MBA or CPA is a plus). 3-5 years of experience in finance and accounting, preferably within the FMCG or retail industry. Strong knowledge of accounting principles, financial reporting, and financial analysis. Experience with ERP systems (e.g., Tally) and advanced Excel skills. Familiarity with tax regulations and compliance requirements in the FMCG sector. Excellent attention to detail, analytical skills, and the ability to work under pressure. Strong communication skills, both written and verbal, with the ability to present financial data clearly. Ability to work independently and as part of a team in a fast-paced environment.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
Req ID: 298174 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Director to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). As a Network Voice Manager that enjoy solving problems, you will have strong Voice and network troubleshooting skills, drive to ensure robust network voice performance, and support secure communications with a high number of connected customers. You would manage a team of approximately 25 Resources globally. As part of Network Voice Team, the candidate's responsibilities will include day to day hands on network voice operations management, service management, change management etc., participation in on call rotations, create and maintain documentation. Insightful knowledge in Unified Communications and Contact Center planning & implementation (Cisco, Genesys, Nice Cxone, Ring Central), Support, site management, configuration of at least one of the vendors UC/CC product line. Conversant in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex issues. Must Possess exemplary communication (Written and Orally) , analytical and problem-solving skills. Comfort in interacting with people across hierarchical levels in an organization and globally for smooth project execution. Core Competencies: Strong Technical skills in Contact Center and Unified Communications in atleast one of the vendors ( Cisco, Genesys, Ring Central, Nice CX) Strong relationship management skills. Build & sustain strong customer relationship at the senior level with sound influencing & negotiation skills. Excellent team collaboration, team motivation and relationship management skills Excellent leadership skills of both projects and people. Manage Shift Roasters for Support teams Define ways to improve operations through system optimization, Automations and see for ways how to reduce human efforts. Direct management and leadership of entire team including hiring, compensation, retention, KPI and performance management. Develop and execute mitigation plans for areas of non-performance. Manage relationship and serve as primary contact between multiple teams. Develop, implement, and maintain policies, processes, procedures, workflows for all ITSM functions. Lead Service Improvement Programs (SIPs) and Continuous Improvement Programs (CIPs) if required. Establishing enduring relationships with key stakeholders in customer environment and establish highest level of customer satisfaction. Partner with the Client Executive to meet the account objectives and meet client scorecard expectations for delivery. Oversee daily team meetings to set daily actions and follow up on same. Work closely with Client Account Directors on executing account strategies for account growth. Report recruiting activity and elevate any issues to account stakeholders and CORE leadership. Managing and motivating the team members - including career development, mentoring and performance management Work with Team on ongoing technical / process training issues, ensuring all should be tracked and resolved on time. Actively engaged with offshore NOC team. Taking responsibility for driving on going outages and operational issues to get them resolved quickly. Working with team to get the Standard operational documents updated on shared portal to be followed by Team members and for Process Adherence. Responsible for Risk/Issues management, Communications Management, Stakeholders management, Scope management, Time/schedule management. Updating of On-Boarding Documents based on Operational Process Changes. Ensuring onboarding process been followed for new team member Manage internal technical / process audits which in turn help to manage performance matrix of team. Meetings with other Teams for discussing escalations among the different Teams and coming out with the best practices to avoid the escalations coming further among the Teams Conducting knowledge session among different Teams for knowledge Transfer on Processes used to support the Account in case of any change of Processes Govern overall project requirements for successful closure with lessons learnt from past while project is in transit. Pursuing Team members for initiatives like Peer review process to avoid getting escalations. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
We are searching for a Talent Acquisition Lead to become a part of our well-established TA and HR team in Mumbai within the Energy sector. The Energy sector encompasses projects related to Oil and Gas, Thermal generations, Transmissions and Distributions, Hydropower, Renewable substation, etc. As a member of our Talent Acquisition team in India, you will collaborate closely with senior team members. Your role will involve building strong relationships and utilizing your creativity and skills to attract and onboard job seekers through various sourcing methods. You will be engaged in both day-to-day and strategic recruitment activities, particularly focusing on large scale project recruitment for key projects in the region. Your responsibilities will include: - Supporting the implementation of the Talent Acquisition strategy across business units, including driving diversity and digital initiatives, and managing relationships with external partners such as education establishments and recruitment agencies. - Partnering with the hiring community to understand and deliver hiring plans for their respective sectors and territories. - Innovating sourcing strategies to identify the right talent efficiently. - Leading the sourcing of candidates using available platforms and advising management on suitable attraction methods and strategies. - Providing advice on any relevant changes to employment law in alignment with company policy that could impact recruitment. - Enhancing operational efficiency of the Unit Talent Acquisition function by collaborating with various stakeholders and the People team. - Developing a strong commercial focus, staying updated on market trends, and sharing insights with the senior leadership team. - Working with the Unit HR Manager to communicate talent acquisition updates and statistics to the Senior Leadership Team. To succeed in this role, you should demonstrate the following competencies: - Proficiency in IT and standard industry software, including hands-on experience with applicant tracking systems and digital platforms. - Constantly seeking innovations and improvements to manage workload effectively across teams and projects. - Using interpersonal skills to establish and maintain relationships and create productive working environments. - Excellent verbal and written communication skills, with abilities in report writing, presentation, analysis, and computer proficiency. - Ability to manage and collaborate with diverse teams on geographically and culturally diverse projects. - Being a dedicated team player with effective communication skills at all levels, including external stakeholders. - Taking a proactive approach to complex tasks and overall project delivery. - Sound knowledge of professional and international standards. At Mott MacDonald, we prioritize equality, diversity, and inclusion in our business operations, ensuring fair employment procedures and practices to provide equal opportunities for all individuals. We aim to create an inclusive work environment that encourages individual expression and contribution. If you require any accommodations due to a disability for the application process or interviews, please contact us at reasonable.adjustments@mottmac.com, and we will provide assistance tailored to your needs. We support agile working practices, believing that it is beneficial for both employees and managers to choose how they can work most effectively to fulfill client, team, and personal commitments. We value agility, flexibility, and trust in our work culture. Country: India Position Location: Mumbai Contract Type: Permanent Work Pattern: Full Time Sector: Energy Discipline: Human resources and talent acquisition Job Ref: 2704 Recruiter Contact: Nisha Hegde, Ritika Sanghavi,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
Company Description Hotel Casa Fortuna is a hospitality company based out of Circus Avenue, Kolkata, West Bengal, India. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests. Hotel Casa Fortuna provides a comfortable and welcoming environment for both short-term and long-term stays. Our team is dedicated to upholding the highest standards of hospitality. Role Description Qualifications Customer Service and Communication skills Experience in Food and Beverage Service Basic Math and Cash Handling skills Team Collaboration and Time Management skills Attention to Detail and Organizational skills Ability to work in a fast-paced environment Prior experience in the hospitality industry is a plus High School Diploma or equivalent,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
indore, madhya pradesh
On-site
Assist in creating customized travel itineraries for clients based on their preferences and budget. Research and book flights, accommodations, and activities for individual and group travel. Provide exceptional customer service by promptly responding to inquiries and resolving any issues that may arise during trips. Collaborate with team members to ensure smooth operations and seamless travel experiences for clients. Stay up-to-date on the latest travel trends, destinations, and deals to offer valuable insights to clients. Contribute to marketing initiatives and social media campaigns to promote our travel services. Gain exposure to various aspects of the travel industry, including sales, marketing, and operations, to develop a well-rounded skill set. About Company: Professional customer-oriented consultation providing hassle-free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to searching for the most appropriate travel arrangements and identifying the best possible value. Our travel consultants are friendly, professional, and experienced in accommodating both the seasoned traveler and those new to the world of travel. We pride ourselves on customer satisfaction. A large percentage of our bookings are from repeat clientele while much of our new business is from word-of-mouth recommendations.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
faridabad, haryana
On-site
The Repair Engineer is responsible for the efficient and effective repair and maintenance of various equipment and machinery. You will need to demonstrate expertise in troubleshooting, fault diagnosis, and the ability to carry out repairs or replacements to ensure equipment operates safely and at peak performance. Identifying and assessing mechanical or electrical issues in machinery and equipment will be a crucial part of your role. You will use diagnostic tools and techniques to analyze and determine the cause of failure. Additionally, conducting repairs on a variety of machinery and systems, such as electrical panels, mechanical equipment, and HVAC units, will be part of your responsibilities. Performing routine and preventative maintenance to avoid equipment breakdowns and extend service life is essential. Maintaining accurate records of repairs, parts replaced, and maintenance schedules is important for documentation purposes. You will also need to report on any recurring issues or patterns in machine failures to improve future troubleshooting. Adhering to all health, safety, and environmental regulations while working with machinery and tools is mandatory. Following company safety protocols and ensuring all repairs are completed with safety in mind is crucial. Conducting post-repair tests to ensure that equipment is working properly is part of the job. You will use tools like multimeters, oscilloscopes, or other diagnostic tools to test functionality. Providing customer support by communicating with customers or internal teams regarding the status of repairs and any necessary follow-up actions is required. You will also need to offer technical support to clients when required, providing solutions to prevent future breakdowns. Staying up-to-date with the latest technology and industry trends related to repair practices is important. You should recommend improvements to systems or processes that could enhance repair efficiency or reduce downtime. Collaborating closely with other engineers, maintenance staff, and contractors to address equipment issues and repairs is crucial. Assisting senior engineers or technicians in complex repair tasks is also part of the role. This is a Full-time, Permanent, Fresher job type with benefits including Provident Fund and a Yearly bonus. The work schedule includes Day shift, Morning shift, Night shift, and Rotational shift. The work location is in person.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
karnataka
On-site
The ideal candidate for this role will be responsible for the following key functions: Prospecting and Lead Generation: You will be tasked with identifying and targeting potential clients by utilizing various methods such as cold calling, email campaigns, and social media to build a strong lead pipeline. Engagement with Senior Stakeholders: Your role will involve conducting effective outreach to senior stakeholders within large enterprises, with a focus on nurturing relationships and showcasing CashFlo's solution. Product Knowledge and Presentation: You will need to acquire a comprehensive understanding of CashFlo's SaaS-based AP automation platform and effectively present its value proposition to potential clients. Qualification and Handover: It will be your responsibility to qualify leads based on specific criteria and collaborate closely with the sales team to ensure a seamless transition of qualified leads. Market Intelligence: Staying informed about industry trends, competitor activities, and market dynamics will be essential in providing valuable insights for continuous improvement. Reporting and Metrics: You will be expected to maintain accurate CRM records and regularly report on key performance indicators (KPIs) such as conversion rates and the effectiveness of outreach efforts. To excel in this role, you should possess the following qualities: Communication Skills: Demonstrating exceptional verbal and written communication skills, with the ability to adapt communication styles to effectively engage with senior stakeholders. Sales Acumen: Showcasing a proven track record in sales or business development, along with familiarity in various sales methodologies and techniques. Product Knowledge: Previous experience in a SaaS product company is desirable, coupled with the ability to clearly articulate technical concepts. Strategic Thinking: Exhibiting strategic thinking in identifying opportunities for business growth and demonstrating proactive problem-solving skills. Team Collaboration: Collaborating effectively with cross-functional teams, particularly with the sales team, to ensure alignment and success in achieving objectives.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
haryana
On-site
Position: Customer Relationship/CRM Executive About Miraggio: Miraggio is a rapidly growing and aspirational fashion brand specializing in crafting stylish yet affordable handbags. Our mission is to empower individuals to express their unique style with confidence through our diverse range of accessories. Job Description: Miraggio is seeking a dynamic and experienced CRM professional. This is a full-time on-site role located in Gurugram for a Customer Care Specialist. The specialist will be responsible for managing and maintaining customer relationships. Requirement & Qualification: Minimum 1-4 years of progressive experience in CRM within the fashion or Ecommerce industry. Proven experience in Handling Customers. Handled social media platforms Email, Instagram etc. High attention to detail and a solution-oriented mind-set & Customer centric. Identify problem areas doing root cause analysis, work on improvements and provide feedback and actionable data. Good analytical and problem-solving skills with experience in collecting, organizing, analyzing, and providing information with accuracy. Excellent written and verbal skills Strong analytical skills and ability to analyze sales data. Experience or knowledge in sales and customer relationship management (CRM) Project management skills to create and manage projects. Ability to work collaboratively within a team environment. Experience in the fashion industry is a mandatory. Bachelor's degree in business administration, Marketing, or a related field. Knowledge of Microsoft Dynamic CRM and Strong exposure in working with applications and tools. Benefits: Competitive salary and performance-based bonuses. Opportunity to lead and innovate within a fast-growing fashion brand. Collaborative and dynamic work environment. Opportunities for career growth and development. How to Apply: Interested candidates meeting the above qualifications are invited to submit their resume and a cover letter to [shivani@miraggiolife.com/hirings@miraggiolife.com] with the subject line "Customer Relationship/CRM Executive - [Your Name]." Join Miraggio and drive the brand's success with your expertise and achievements in fashion marketing.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
thane, maharashtra
On-site
As an Admin Staff at Medico Hub Connect, a newly established hospital dedicated to enhancing healthcare delivery through innovative solutions and exceptional service, your role will be crucial in coordinating administrative tasks and supporting hospital operations. You will play a key part in managing patient appointments and scheduling, providing excellent customer service to patients and visitors, handling phone inquiries, and maintaining organized patient records and documentation. Additionally, you will assist with billing and insurance claims processing, prepare and process medical reports and correspondence, ensure compliance with healthcare regulations and standards, and support hospital staff with administrative needs. Your qualifications as an ideal candidate for this role include proven experience in an administrative position, preferably in a healthcare setting, strong organizational and multitasking skills, excellent verbal and written communication abilities, and high proficiency in MS Office Suite (Word, Excel, Outlook). A solid understanding of medical terminology and healthcare protocols, the ability to maintain confidentiality and handle sensitive information, exceptional customer service skills, attention to detail, and a strong commitment to accuracy are also essential for this role. You should be able to work independently and as part of a team, possess problem-solving skills, have familiarity with medical billing and coding, hold a high school diploma or equivalent (an associated degree in healthcare administration is preferred), and be willing to adapt to changes in a fast-paced environment. Join us at Medico Hub Connect and be part of a dynamic team that is committed to redefining healthcare by providing personalized attention and treatment tailored to the needs of every patient. If you are a motivated and detail-oriented individual looking to contribute to a rewarding healthcare environment, we invite you to apply for the Admin Staff position and help us build a compassionate and efficient healthcare experience for our community. For further details and to apply, please contact Mr. Dharmendra at 70605 29025.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
bhopal, madhya pradesh
On-site
The Business Expansion Intern will play a pivotal role in supporting the organization's initiatives aimed at exploring new market opportunities and enhancing business growth strategies. You will collaborate with seasoned professionals, gaining valuable insights into market analysis, strategic planning, and operational execution. Your responsibilities will include identifying potential areas for expansion, conducting competitive research, and supporting the development of proposals and presentations for stakeholders. This role is crucial for contributing to the company's immediate goals and long-term strategic vision. Through engaging in real-world projects, you will gain hands-on experience that aligns academic learning with practical applications, making this role indispensable for individuals aspiring to build a career in business development or management. You will assist in market research to identify potential business opportunities and compile data about competitors and market trends. Supporting the development of business proposals and presentations will be among your key responsibilities. Collaboration with cross-functional teams to facilitate expansion projects, attending meetings with stakeholders, and documenting findings for management review are integral to your role. Additionally, you will help design and implement business strategy initiatives, coordinate project timelines, monitor key performance indicators, and participate in brainstorming sessions to generate innovative ideas. Maintaining records of ongoing projects, preparing marketing materials, conducting surveys and interviews for qualitative data, and providing administrative support to the business expansion team will also be part of your duties. Engaging in networking opportunities to build industry relationships is essential. Required Qualifications: - Currently pursuing a degree in Business Administration, Marketing, or a related field. - Strong academic performance with a GPA of 3.0 or higher preferred. - Previous internship experience in a business or marketing role is a plus. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Familiarity with market research tools and techniques. - Excellent written and verbal communication skills. - Strong analytical and research skills. - Ability to work independently and as part of a team. - Detail-oriented with strong organizational skills. - Willingness to learn and adapt in a fast-paced environment. - Basic understanding of project management principles. - Familiarity with digital marketing strategies is advantageous. - Ability to manage multiple tasks and deadlines effectively. - Open to receiving constructive feedback and improving performance. - Enthusiasm for business development and expansion initiatives. - Strong interpersonal skills for networking capabilities. Skills: Analytical thinking, communication skills, market research, project management, team collaboration, time management, technical proficiency, adaptability.,
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
The ideal candidate for this position should have at least 5-10 years of experience in Embedded Firmware, particularly in Storage/SSD, which would be considered a strong advantage. You should possess a strong background in firmware design and debugging, utilizing both assembly and C programming languages. Knowledge of NAND flash, SSD flash translation layer, wear leveling, and garbage collection is essential for this role. Familiarity with mass storage interfaces such as SATA, SAS, and NVMe would be a significant asset. In this role, you will be expected to have expertise in configuring and debugging issues related to the usage of register settings of ASICs in an SoC and embedded firmware development environment. You should demonstrate a high level of proficiency in problem recreation, trapping, and identifying performance-critical algorithms for optimization. Strong skills in ARM development tools and IDEs like Eclipse are required. The ability to estimate development effort accurately and effectively work and communicate within a team in a fast-paced environment is crucial. A working knowledge of digital hardware design is desirable, as well as experience with test equipment such as oscilloscopes and logic/bus analyzers. The educational requirement for this position is a Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field. Preferred skills include excellent written and verbal communication, strong interpersonal skills, ambition, goal-orientation, and the ability to collaborate effectively in a team environment. If you are someone who thrives on technological innovation and wants to contribute to transforming how information enriches lives, then this role at Micron Technology may be the right fit for you. Micron Technology, Inc. is a global leader in memory and storage solutions, driving the transformation of information into intelligence. With a focus on customer satisfaction, technology leadership, and operational excellence, Micron delivers high-performance DRAM, NAND, and NOR memory and storage products under the Micron and Crucial brands. Our innovations power the data economy, enabling advancements in artificial intelligence and 5G applications across various platforms. For more information about Micron Technology and potential career opportunities, please visit micron.com/careers. If you require assistance during the application process or need reasonable accommodations, please contact hrsupport_india@micron.com. Micron Technology strictly prohibits the use of child labor and adheres to all relevant labor laws, regulations, and international standards.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
faridabad, haryana
On-site
Position: Customer Care Executive Location: UClean, Surajkund, Faridabad Department: Customer Service Reports to: Customer Service Manager About Us UClean is a premier [industry, e.g., laundry and home services] provider dedicated to delivering top-notch services and exceptional customer experiences. With a commitment to quality and innovation, we are expanding our team at our Surajkund, Faridabad location and seeking a Customer Care Executive to join us in our mission to exceed customer expectations. Job Summary The "Customer Care Executive" will play a key role in providing outstanding support to our customers at the Surajkund, Faridabad location. This role involves managing customer interactions, resolving issues, and ensuring a positive and seamless experience. The ideal candidate will be customer-focused, articulate, and proactive in addressing and resolving customer needs. Key Responsibilities Customer support: Handle customer inquiries and provide accurate information regarding services, pricing, and company policies via phone, email, chat, and in-person interactions. Issue resolution: Address and resolve customer complaints and issues promptly and effectively. Escalate complex issues to the appropriate department when necessary. Product and service knowledge: Maintain an in-depth understanding of UCleans services and policies to offer precise and helpful information to customers. Documentation: Record all customer interactions, feedback, and resolutions accurately in the companys CRM system. Follow-up: Conduct follow-up communications to ensure customer satisfaction and address any lingering concerns. Feedback collection: Gather and report customer feedback to assist in improving services and operational procedures. Team collaboration: Work closely with team members and other departments to enhance the overall customer experience and resolve issues. Compliance: Adhere to UCleans policies, procedures, and regulatory requirements. Qualifications Education: High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred. Experience: Previous experience in a customer service or call center environment is beneficial. About Company: At UClean, we are building India's first organized chain of laundry and home cleaning stores, focused on fostering the DIY (do it yourself) culture. With technology at the heart of the brand, UClean also enables time-crunched customers to avail of pick-n-drop service from the comforts of their homes or office. UClean is committed to working with other entrepreneurs and investors and co-build the UClean brand with them through the franchise route. The entrepreneurs are trained, equipped, and handheld in building & operating their own UClean franchise store. With some of the most credible partners on board for a venture of this nature, UClean is striving to not just be a brand but an overall segment creator.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
This is a full-time, on-site role for a Senior Architect based in the Greater Delhi Area. As a Senior Architect, you will be responsible for leading architectural design projects, managing project tasks, overseeing development and integration processes, and ensuring that projects meet both aesthetic and functional standards. Your day-to-day tasks will include collaborating with teams, developing architectural plans, and managing project timelines and budgets. To excel in this role, you should have expertise in Architecture and Architectural Design, along with experience in Project Management. Strong leadership and team collaboration abilities are essential, as well as excellent communication and organizational skills. A Bachelor's or Master's degree in Architecture or a related field is required. Additionally, having a professional certification or license in architecture is preferred.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As an Officer in R&D specializing in Refractory Coatings at Gargi Huttenes Albertus Pvt Ltd's R&D Lab in Khopoli, your primary responsibilities will include developing refractory coatings products in line with customer requirements. Reporting to the Manager of R&D or Team Leader, you should have a minimum of 3-7 years of experience in the industry and possess a first-class B.Tech./M. Tech./PhD. Tech. qualification in Ceramics or Refractory from a reputable institution. Your expertise should span across various areas such as ceramics, refractories, and minerals within the industry. You must be capable of working independently on assigned project tasks, leveraging your strong knowledge of mineral properties to drive projects successfully. Additionally, you should be adept at adopting new techniques and possess strong soft skills for analyzing and presenting R&D data effectively. Your role will also involve conducting advanced Ceramic/Refractory testing procedures, raw material testing, and new product trials in the lab. You will be expected to coordinate with different departments for tasks such as equipment calibration, sourcing new raw materials, and conducting performance tests in the QC lab. Furthermore, your ability to test and analyze product characterization using appropriate analytical techniques and instruments like XRF, XRD, and PSA will be crucial. To excel in this role, you must demonstrate excellent project management skills, strong communication abilities, and the capacity to work collaboratively within a team. Being familiar with basic R&D batch testing instruments, scaling up successful projects from lab to pilot, and subsequently to plant scale are essential aspects of this position. In summary, as an Officer in R&D specializing in Refractory Coatings, you will play a pivotal role in developing cutting-edge products that meet customer specifications, all while leveraging your technical expertise, project management skills, and collaborative work approach to drive innovation and success within the Ceramics, Refractory, and Sanitaryware industries.,
Posted 3 weeks ago
6.0 - 10.0 years
0 Lacs
bhopal, madhya pradesh
On-site
You are a Data cum Business analyst professional based in Bhopal, Madhya Pradesh, working at the Customer site MPSeDC. You should have knowledge and exposure to projects involving CRM/ERP/SAP. In addition to the specified qualifications, you must hold at least one of the following certifications: IIBA Certified Business Analysis Professional (CBAP), IIBA Agile Analysis Certification (AAC), or IIBA/PMI. With a total of 10 years of experience, ideally, you should possess around 6 years of experience in e-Governance Projects or Project Coordination in Centre/State/Public Sector Units. As a Data cum Business analyst, your responsibilities will include gathering requirements through various methods such as discussions, document analysis, requirements meetings, surveys, site visits, and business process descriptions. You will be expected to participate in process flow analysis and design in collaboration with the technical team. Your role will involve creating and managing requirement documents, understanding Dashboard, Analytics & Reporting requirements, and coordinating with developers and database administrators for their implementation. Additionally, you will be responsible for preparing SOW, BRDs, FRDs, and flowcharts, as well as maintaining routine coordination with customers and the internal team. Your desired expertise should encompass technical proficiency in Requirement Management and a skill set comprising Analytical Skills, Behavioural Skills, Responsibility, Cultural Fitment, Innovation, Interpersonal Skills, Ownership, Presentation Skills, Punctuality, Socialisation, Team Collaboration, and Team Working. The minimum qualifications required for this position include a B.Tech, MBA, MBA (IT), or MCA degree, along with the specified certifications. Your skills should cover team collaboration, ERP systems, analytics, analytical skills, requirement management, project coordination, SAP, Agile methodology, presentation skills, data analysis, business analysis, e-Governance projects, behavioural skills, interpersonal skills, and effective teamwork.,
Posted 3 weeks ago
5.0 - 10.0 years
0 Lacs
haryana
On-site
As the Marketing Head, you will play a pivotal leadership role within the organization, responsible for developing and implementing marketing strategies to drive business growth and enhance brand visibility. A creative and strategic thinker, you will need a deep understanding of market dynamics and consumer behavior. Collaboration with various departments, including sales, product development, and customer service, is essential to ensure a cohesive approach to marketing initiatives. By leveraging data-driven insights and innovative techniques, you will aim to establish the company as a leader in its field while nurturing a high-performing marketing team. This position requires excellent analytical capabilities and a passion for staying abreast of marketing trends and technological advancements. You will also be instrumental in budget management, campaign effectiveness, and setting measurable objectives to maximize ROI, ultimately contributing to the organization's overall success. Your key responsibilities will include developing and executing comprehensive marketing strategies aligned with business goals, leading and managing the marketing team to foster a culture of collaboration and creativity, conducting market research to identify new opportunities, overseeing branding for consistent messaging across all platforms, and designing and implementing effective digital marketing campaigns including SEO, SEM, and social media. Monitoring and analyzing campaign performance, managing the marketing budget efficiently, and collaborating with sales, product, and other departments for marketing initiative alignment are also crucial aspects of your role. Additionally, you will need to maintain relationships with key stakeholders and partners, prepare regular reports on marketing performance and ROI, stay updated on industry trends, and innovate marketing initiatives for enhanced customer engagement and retention. Managing public relations and communication strategies, overseeing the creation and distribution of marketing materials and content, and driving market penetration through strategic partnerships and collaborations are also part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Marketing, Business Administration, or a related field (Master's preferred) and at least 10 years of marketing experience, with a minimum of 5 years in a leadership role. A proven track record of successful marketing campaigns across multiple channels, strong understanding of digital marketing and analytics tools, experience in budget management and financial forecasting, exceptional communication and interpersonal skills, and the ability to think strategically and implement innovative solutions are all necessary qualifications. Proficiency in market research, competitive analysis techniques, leadership abilities with a focus on team development, familiarity with CRM and marketing automation platforms, adaptability to a fast-paced business environment, knowledge of current marketing trends and best practices, excellent project management skills with attention to detail, networking and relationship-building skills for partnership development, and a results-oriented mindset are also required. Your skills in analytical skills, market analysis, communication, market research, strategic thinking, team collaboration, social media, budget management, brand management, analytics, team management, marketing automation, SEM, project management, leadership, marketing strategy, SEO, networking, digital marketing, interpersonal skills, and CRM will be invaluable in this role.,
Posted 3 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
Chennai
Work from Office
Role & responsibilities Identify, evaluate, and select reliable suppliers and vendors. Negotiate prices, terms, and contracts to achieve cost savings. Create and process purchase orders (POs) in line with company requirements. Monitor inventory levels and ensure timely replenishment of materials. Track order status, ensure timely deliveries, and follow up on delayed shipments. Maintain updated records of purchases, pricing, and supplier performance. Coordinate with internal departments (stores, finance, production) for procurement needs. Ensure compliance with procurement policies and company standards. Analyze market trends to identify potential procurement opportunities. Assist in audits and prepare procurement-related reports.
Posted 3 weeks ago
7.0 - 9.0 years
10 - 15 Lacs
Gurugram
Work from Office
Key responsibilities Project Leadership & Team Management: Manage and drive the entire project life cycle, from requirements gathering and planning to execution, delivery, and post-delivery support. Ensure that the team is aligned with project goals and timelines. Stakeholder Communication: Act as the main point of contact between the development team and business stakeholders. Ensure clear communication regarding project status, risks, and updates. Agile Methodology: Drive projects using Agile methodologies, facilitating sprints, retrospectives, and daily stand-ups. Ensure continuous improvement and agile best practices within the team. Product Management: Oversee product development, ensuring the technical solutions align with business goals. Provide insights into product features, usability, and scope. Team Collaboration & Coordination: Coordinate efforts between different departments (front-end, back-end, DevOps, QA). Ensure effective collaboration and resolve any blockers. Technical Expertise: Guide the team in designing and implementing technical solutions using React , Node.js , .NET Core , MS SQL , PostgreSQL , and other relevant technologies. Help define the technical architecture and solutions. Risk Management & Problem Resolution: Identify potential risks and issues early and take corrective action to ensure project success. Mitigate scope creep and resource constraints. Quality Assurance: Ensure best practices are followed for code quality, testing, deployment, and documentation. Manage the QA process to ensure that the final product is high quality. Qualifications: Minimum of 3-5 years of experience in project management , with a proven track record of managing full-stack software projects. Overall, 7-9 years of experience Strong technical expertise in React , Node.js , .NET Core , MS SQL , and PostgreSQL(Preferable) . Experience with Agile methodologies (Scrum/Kanban) and tools like Jira , Trello , or Asana . Leadership and Team Management : Ability to manage, mentor, and motivate development teams. Strong understanding of the full software development life cycle (SDLC). Excellent communication skills and the ability to interact with both technical and non-technical stakeholders. Experience in risk management , ensuring that projects are completed on time, within scope, and budget. Ability to make data-driven decisions and work under pressure in a fast-paced environment. Good to Have: Scrum Master Certification or PMP Certification . Familiarity with CI/CD pipelines and modern software development tools. Experience with cloud technologies (AWS, Azure, GCP). Knowledge of DevOps practices and deployment processes. Familiarity with UX/UI design principles for a better user experience. What We Offer: Competitive salary and benefits package. An opportunity to lead exciting and challenging projects with a talented, collaborative team. Professional growth in a rapidly growing company. A dynamic, inclusive, and innovative work environment. If you have a passion for leading teams, driving innovative projects, and building scalable products, we would love to hear from you!
Posted 3 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
Nagpur
Work from Office
Overview: As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs. Key Responsibilities: Resolve customer queries via various communication channels (Chat Support, Calling, Email). Process customer requests, including changes to registration, service pauses, and referrals. Meet daily performance targets set by the team lead. Perform additional tasks as assigned. Required Skills: Clear communication and strong problem-solving abilities. Emotional intelligence and professionalism in customer interactions. Attention to detail in processing requests. Benefits: Travel allowance Food Allowance Overtime pay If you're passionate about customer service, apply today! https://habuild.keka.com/careers/jobdetails/78042
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
bareilly, uttar pradesh
On-site
Bun Makkhan Chai is a Food kiosk chain in UP , based on Hub & Spoke model (Base kitchen to outlets). we are Looking for The Chef de Partie (CDP) will manage a the kitchen, specializing in Continental cuisine. The CDP will ensure that all food preparation and presentation are of the highest quality, adhering to the restaurant's standards. The role requires both culinary expertise and the ability to manage junior kitchen staff. Key Responsibilities: Food Preparation & Cooking: Prepare and cook dishes according to the restaurants Continental menu, ensuring consistency and high standards. Section Management: Oversee a designated section of the kitchen, such as grill, sauces, or cold starters. Ensure that all dishes are prepared to the correct recipe and presentation. Quality Control: Monitor the quality of dishes before they reach the customer, ensuring that they meet the restaurants standards. Inventory Management: Assist in managing stock levels and ordering supplies for your section. Ensure minimal wastage by efficient use of ingredients. Training & Development: Supervise and train junior chefs, apprentices, and kitchen assistants. Help them develop their skills and adhere to the kitchen's standards. Hygiene & Safety: Ensure that your section adheres to all health, safety, and hygiene standards, following the HACCP guidelines. Team Collaboration: Work closely with other CDPs, Sous Chef, and Head Chef to ensure smooth kitchen operations. Communicate effectively and support team members. Menu Development: Participate in creating and refining the menu, suggesting new Continental dishes or modifications to existing ones. Problem-Solving: Address any issues that arise in your section quickly and efficiently to maintain the quality and efficiency of the kitchen. Qualifications: Experience: A minimum of 4-5 years of experience in a professional kitchen, with a focus on Continental cuisine. Education: Culinary certification or relevant qualifications from a recognized institution. Skills: Strong knowledge of Continental cuisine, including sauces, meats, and pastries. Excellent cooking and food presentation skills. Ability to manage a kitchen section independently. Good communication and leadership skills. Ability to work under pressure and maintain high standards. Attributes: Passion for cooking and creativity in food presentation. Strong attention to detail. Team player with a positive attitude. Job Type: Full-time Benefits: Flexible schedule Food provided Schedule: Day shift Morning shift Rotational shift Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Experience: Chef: 5 years (Preferred) total work: 5 years (Preferred) Work Location: In person,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
Note: This Job is posted on behalf of Percept Insight ( A Raptorise Product). By clicking apply you are applying for the role of "Application Developer" in Percept Insight. Disclaimer: Clicking the "Apply" Button will take you to an external platform where you are required to take a test and perform a task before the deadline. Strictly use your laptop/desktop browser to apply. Job Title: Application Developer Job Summary/Objective: Design, develop, and maintain high-quality and scalable applications, ensuring a seamless and enriched customer experience. Reprogramming, updating, and adding new features to existing applications. Key Responsibilities: - Collaborate with cross-functional teams to identify and prioritize project requirements - Develop and maintain applications using any programming language such as Java, Javascript or Python. - Troubleshoot and debug code issues - Participate in code reviews and ensure adherence to coding standards - Document application development processes and procedures Required Qualifications and Skills: Bachelor's degree in Computer Science or related field Desired Qualifications and Skills: Experience in working on applications, proficiency in any programming languages Experience in Years: 2-3 Job Location: HYBRID Employment Type: FULL TIME Salary/Benefits: 7,00,000 / year Presence: HYBRID Company Overview: Percept Insight (PI) (A Raptorise Product) is an advanced analytics and data platform designed to transform raw data into actionable insights, enhancing user retention and conversion. Unlike typical analytics solutions, PI stands out with its scalable and efficient data architecture, offering real-time data collection, anomaly detection, and user journey insights. The platform emphasizes speed, providing rapid data processing and customizable dashboards for quick decision-making. PI's auto-configuration feature simplifies data analysis, allowing users to focus on strategy implementation. With specialized tools for user retention and conversion, PI enables businesses to create targeted strategies based on predictive analytics, making it a powerful asset in todays data-driven landscape. Company Website: https://perceptinsight.com/#raptorise Reporting Structure: Reports to Application Development Manager Skill Tags: Java, Javascript, Python, Application Development, Agile Methodologies, Code Review, Debugging, Problem-Solving, Team Collaboration, Communication, Adaptability, Time Management, Customer Focus, Innovation, HTML, CSS, React, Angular, Vue.js, AWS, Azure, Google Cloud, MySQL, PostgreSQL Special Comments: Familiarity with cloud-based technologies and Agile development methodologies is a plus.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Tele-Sales Associate at our company, you will play a crucial role in generating sales and revenue through remote communication channels. Your primary responsibility will be to contact potential customers, promote our luxury villa rental services, and persuade them to make a purchase. Your excellent communication skills, persuasive demeanor, and ability to build rapport with customers over the phone will be essential for success in this role. Your responsibilities will include initiating outbound calls to potential customers, developing a deep understanding of our products and services, engaging with customers in a friendly and professional manner, delivering compelling sales pitches, addressing customer concerns and objections, closing sales, maintaining accurate records of customer interactions, and initiating follow-up calls to nurture leads. You will also be expected to identify upselling and cross-selling opportunities, collaborate with sales teams and managers, and continuously learn and adapt to changing market conditions. To excel in this role, you must possess excellent verbal communication skills, a strong understanding of sales techniques, negotiation skills, and the ability to handle objections effectively. A customer-centric approach, resilience in the face of challenges, computer literacy, effective time management skills, and a results-driven mindset are also essential. You should have a minimum of 2 years of sales experience, be comfortable communicating via calls and messages, and ideally have experience in sales calling or lead generation. If you are passionate about sales, enjoy talking to customers, and thrive in a fast-paced startup environment, we invite you to join our team as a Tele-Sales Associate and contribute to our mission of providing unforgettable experiences through travel and entertainment.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
punjab
On-site
The Construction Estimator plays a crucial role in coordinating project budgeting activities. This includes preparing quantity surveys, obtaining subcontractor pricing, managing bidding schedules, reviewing historical cost data, ensuring compliance with the scope of work, and providing construction feasibility and value engineering counsel. Accurate and timely estimates for project delivery methods like Design Build and Hard Bid are essential. The Estimator should be well-versed in pricing for all delivery phases, offering detailed comparisons, and tracking change reports. Responsibilities include preparing and maintaining bidding schedules for multiple projects, creating bid invitations, selecting bidders, maintaining communication throughout the bidding process, reviewing drawings, creating scope-specific bid forms, and analyzing job proposals to develop detailed bid tabs. For Hard Bid and Design Build Estimating, tasks involve procuring drawings and specifications, tracking correspondence and documents, confirming the completeness of contract documents, creating a Control Estimate, confirming local building permit rates, and liaising with architects regarding addenda and supplemental information. The ideal candidate must have proven experience as a commercial construction estimator, a basic understanding of accounting and project management concepts, deep knowledge of research methodology, data analysis, and estimation metrics. Strong numerical and technological skills, attention to detail, communication, negotiation, and team collaboration abilities are essential. Being well-organized, reliable, and experienced in various construction projects, including oversized to small capital and ground-up projects, is advantageous. This is a full-time position with benefits such as commuter assistance, paid sick time, paid time off, fixed shift (Monday to Friday, night shift, US shift), performance bonus, yearly bonus, and in-person work location.,
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
About Us: Urbaniq is a young and dynamic real estate company based in Bangalore, with various flourishing projects in North Bangalore. With our latest projects gaining significant traction and poised for inevitable growth, we are looking to expand our team. Our founders bring extensive experience in real estate, ensuring a solid foundation for our continued success. We are seeking a motivated and dynamic Telecalling Executive to join our sales team. The ideal candidate will have a passion for real estate and a talent for building relationships over the phone. You will play a crucial role in driving sales and reaching out to leads through effective telecalling strategies. Key Responsibilities: Client Engagement: Engage potential clients in meaningful conversations to understand their real estate needs and preferences. Provide information about available properties and services. Sales Pitch: Deliver compelling sales pitches and follow-up calls to convert leads into appointments for property viewings or consultations. Market Research: Stay informed about market trends, property values, and competitive landscape to provide clients with accurate and up-to-date information. Team Collaboration: Work closely with the sales and marketing teams to develop and implement strategies for increasing lead conversion rates and achieving sales targets. Customer Service: Address client queries, provide guidance throughout the sales process, and ensure a high level of customer satisfaction. Qualifications: Experience: 0-1 years of experience (preferably in real estate or a related industry). Communication Skills: Excellent verbal communication and interpersonal skills. Ability to build rapport with clients over the phone. Education: High school diploma or equivalent; additional education in sales, marketing, or real estate is a plus. What We Offer: Attractive Incentive Structure. Training: Comprehensive training on our real estate offerings and sales techniques. Growth Opportunities: Potential for career advancement within the company. Supportive Environment: A dynamic and supportive work environment with a focus on professional development. Speak with the employer* +91 8197914586 Application Deadline: 10-09-2024,
Posted 3 weeks ago
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