242 Team Coaching Jobs - Page 7

As a Manager for the Events, Travel & Expense department in the GCC region, you will be responsible for overseeing all aspects of event planning and management, including identifying potential business opportunities, negotiating contracts, planning details, and managing budgets. You will also be responsible for managing the company's travel and expense policies and procedures, ensuring compliance and cost-effectiveness.

Job Title: Team Leader – Real Estate Location: Thane Department: Sales / Real Estate Reports To: Sales Manager / Director of Sales

Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA , Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integrity. Flexible to work in rotational shifts including night shift. INTERESTED CANDIDATES CAN DIRECTLY WALKIN FOR INTERVIEW ON MENTIONED DATE & VENUE. Regards, Jitendra 7350534498

Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA Restaurant, Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integrity. Flexible to work in rotational shifts including night shift. INTERESTED CANDIDATES CAN DIRECTLY WALKIN FOR INTERVIEW ON MENTIONED DATE & VENUE. Regards, Jitendra 7350534498

About The Role NRA RM About The Role Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Fresher"™s willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL NRA About The Role Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating and maintaining a comprehensive database. Creating and maintaining hype and enthusiasm among all branch employees to generate and convert customer/referral leads.

Job Title:Team Leader International Voice Process Job Overview: We are looking for a dynamic Team Leader or Subject Matter Expert (SME) with experience in international voice processes to manage a team of 20+ agents. The role requires strong people management skills, excellent communication, and a background in BPO voice operations. Key Responsibilities: Lead a team of 20+ agents in an international voice support environment. Monitor and manage daily performance metrics (AHT, Quality, CSAT, etc.). Coach, mentor, and motivate team members to achieve individual and team KPIs. Conduct regular one-on-ones, team huddles, and performance reviews. Handle escalations, client interactions, and process improvement initiatives. Ensure shift discipline, attendance adherence, and manage team rosters. Drive high customer satisfaction and maintain SLA adherence. Preferred candidate profile Minimum 4 years of experience as TL/SME in an international voice process. Excellent English communication and interpersonal skills. Strong leadership, problem-solving, and analytical abilities. Ability to manage large teams and high-pressure environments. Flexibility to work in rotational shifts and handle global time zones. Job Location: Bangalore. Interested persons can apply here or call prashanth hr @ 9360810536 Monday to friday between 10.00a.m. to 6p.m. only.

Responsibilities: * Manage team performance & development * Ensure SLA compliance * Coach & develop team members * Lead customer service team * Control shrinkage & attrition rates Accessible workspace Assistive technologies Free meal Cafeteria Health insurance Military leave policy

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call HR Salman 7666535407 /sam 8828571104

Leads a team of CCTV technicians to install, maintain, and monitor surveillance systems. Ensures high security standards and compliance with regulations. share your cv to resumestap@muthootgroup.com contact number - 9353331049 .whatsapp only .

Hiring: Customer Support AM International Voice Process Location: Bangalore Work from Office | Rotational Shifts | 5 Days Salary: Up to 11 LPA Experience: 7+ Years in International Voice with Leadership Role About the Role: We are looking for a dynamic and experienced Customer Support Assistant Manager to manage and lead customer service team in an international process. The ideal candidate will have a strong background in people management, performance improvement, and customer satisfaction, with a proven track record in driving KPIs and team development. Key Responsibilities: Manage customer support team & drive CSAT People management: Reviews, appraisals, performance discussions Handle escalations, ensure SLA/KPI targets Sales, cross-sell/upsell campaigns Workforce & resource planning Manage shrinkages, training, and quality KPIs Interested candidates can reach out to me @ 70112 55603

* Only People from Quality Analyst Domain with 3+ yr exp should come for Interview * 4+ years in Quality assurance role and 1+ as a Quality Team leader , working closely with all departments to prioritize efforts while providing timely and high quality service. Project management experience to include an understanding of business process improvement methods media industry and content moderation practices; Flexible to policy changes, shifting schedules and dedicated to standard operating protocols Expert familiarity with and quality review in all departments Excellent written, verbal, and customer service skills Comfortable communicating with all levels of management Demonstrated proficiency in multi-tasking and prioritization Clearly demonstrated passion for ensuring the success of culture of excellence and commitment to quality and customer service Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLAs, coaching, appraisals, etc. • Auditing of deliverables and identifying issues and trends • Provide actionable and valuable information for TL coaching + feedback sessions and key insights for training prioritization + curriculum development Contact Person - Navjot Kumar ( Senior TA Executive in Wipro )

* Only People from Quality Analyst Domain with 3+ yr exp should come for Interview * 4+ years in Quality assurance role and 1+ as a Quality Team leader , working closely with all departments to prioritize efforts while providing timely and high quality service. Project management experience to include an understanding of business process improvement methods media industry and content moderation practices; Flexible to policy changes, shifting schedules and dedicated to standard operating protocols Expert familiarity with and quality review in all departments Excellent written, verbal, and customer service skills Comfortable communicating with all levels of management Demonstrated proficiency in multi-tasking and prioritization Clearly demonstrated passion for ensuring the success of culture of excellence and commitment to quality and customer service Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLAs, coaching, appraisals, etc. • Auditing of deliverables and identifying issues and trends • Provide actionable and valuable information for TL coaching + feedback sessions and key insights for training prioritization + curriculum development Contact Person - Navjot Kumar ( Senior TA Executive in Wipro )

2-3 years of experience in a training role within the BPO/KPO industry. Ability to create and deliver effective training modules. Proficient with LMS. #Immediate Joiner #Gift City #Up to 6 LPA #Huge Career and Growth Opportunity Be quick & apply.

Payroll-general Insurance Des-Team Leader Process-Outbound Sales Salary-8.5 Lakh 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Location-Vashi/Thane Call 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Drive sales, margin, shrink control, cost optimization, and attached percentages to maintain a healthy P&L for the department. Analyze store sales performance and take necessary actions to meet objectives. Lead and motivate the store operations team to achieve sales and efficiency targets, aligning with the company’s vision and values. Set clear performance goals, track progress, provide feedback, and address performance issues promptly.

we are looking for Team leader or AM, Qa for MNC company, Salary package is open, Need Experience on paper, Walk-in Interview Good English speaking skills, good knowledge about you Designation, Interested call HR Salman 7666535407 /sam 8828571104

Hiring for medical coders, team coach, trainer, QA Specialities( HCC, ENM IP OP, IPDRG, Pathology) Graduates with min 2yrs of experience & above CPC/CCS any certification mandatory Work days: Mon to Friday Sat & Sun fixed off Location:- Kothurd, Pune For more details DM Harshada 84324 52877

Qx India Technology Services is looking for TL - Team Leader to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Role & responsibilities About the Role: PB Partners is seeking a dynamic Team Leader with 3-4 years of experience in the health insurance vertical to lead our B2B team. The candidate will be responsible for driving team performance, managing key client relationships, and ensuring efficient operations within the health insurance segment. Key Responsibilities: - Lead, motivate, and manage a team handling health insurance clients in the B2B segment - Set performance targets, monitor KPIs, and ensure team meets or exceeds goals - Build and maintain strong relationships with corporate clients, insurance partners, and stakeholders - Oversee policy issuance, renewals, and claim processes to ensure timely and accurate service delivery - Collaborate with sales, underwriting, and operations teams to streamline workflows and resolve escalations - Conduct training sessions to upskill team members on product knowledge and customer service - Analyze market trends, competitor activity, and client feedback to suggest improvements and strategies - Prepare regular reports on team performance, client status, and business growth - Ensure compliance with company policies and regulatory requirements Qualifications: - 3-4 years of experience in health insurance, preferably in brokers or B2B segment - Proven leadership and team management skills - Excellent communication and interpersonal skills - Strong understanding of health insurance products, policies, and processes - Ability to work in a fast-paced environment and manage multiple priorities

>Lead, manage, and motivate a team to achieve performance targets and service level agreements. >Handle and resolve team conflicts professionally while maintaining team cohesion. >Provide coaching, feedback, and performance reviews to team members

Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. Updates and Patches: Stay informed about product updates, patches, and known issues. Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: Tiered Support: Escalate complex issues to higher tiers when necessary. Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: First-Contact Resolution: Strive for first-contact resolution whenever possible. Professionalism: Maintain a positive and professional demeanour even during challenging interactions. Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: Adherence to Policies: Follow Microsoft’s support policies and guidelines. Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform – Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

OVER ALL 6 years of SERVICE DESK TEAM out of Need minimum of 2 years of TECHNICAL(SERVICE DESK) TEAM LEAD on paper salary 9lks ONLY Female candidates can apply Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. Billing Management: Understand billing processes and assist customers with billing-related inquiries. Sign-In Assistance: Help customers with sign-in or sign-up processes. Refunds and Purchases: Assist with refunds and guide customers through product purchases. Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. Assisting with Updating / Upgrading the Product or Service cross platform. Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: Assisting with delivering the appropriate post install technical support. Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. call Aditi@7795311459 call kavya@7849020010

Overview The role will be responsible for creating and onboarding project teams, integrating them into the organization and facilitates communication and information exchange between external groups and the project team. The role will monitor project progress , provide timely feedback, and drive a culture of agility and learning. The role will hosts DSUs to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track and host regular sessions to share updates with product stakeholders about how the project is progressing (or not). The role serves as the coach for the development team and the product owner. One of their key responsibilities is to ensure that the team is adequately trained to understand Agile processes The role keeps the team organized and on track by hosting daily stand-up meetings, sprint planning meetings, sprint reviews, etc The role helps the team stay focused on tasks needed to be done in each iteration. For this, the Master removes any distractions or roadblocks that can hinder the progress of the team SM Assist the Product Owner With the Product Backlog. Responsibilities Have excellent knowledge for Azure DevOps tool (KEY) and good exposure of managing large / complex projects. Excellent is creating dashboards in ADO SAFe Certified and have facilitiated PI Planning for large teams 5+ years as an scrum master Manage Risk / Bugs for your workstream Lead program level initiatives Art Sync , DEMO & RETRO Have hands on experience in Capacity Planning. Monitoring team and program progress and ensure all risk are captured and being worked upon Removing obstacles and coaching the team/other scrum masters to help them get better especially coaching on agile practices Qualifications Ability to provide presentation at leadership level on progress on initiatives & projects. Ability to effectively communicate with all levels of the organization business and IT stakeholders. Ability to create inclusive enviornmnet for team where team coloborate and deliver value.

Location Chennai - Perungulathur( Night Shift) and Hyderabad (Day shift and Only Male candidate) : Responsibilities: Employee Relations HR Orientation, Day 1 new joinee experience, documentation & Transaction Issues Floor connects Organize Meetings Counseling, Grievance Handling Employee Engagement Employee Engagement Initiatives Prepare Engagement Calendar Coordinate in identifying nominations for R&R Coordinate for team outings & Lunch, anniversaries Regular Townhalls with leaderships Should have stakeholder management with Attrition control and Retention He should know Hindi and only Background from IT/ITES company Not Ready to Apply Join our talent pool and we'll reach out when a job fits your skills.

Roles and Responsibilities Manage a team of agents handling customer queries in Marathi/Gujarati language. Ensure effective communication with customers, resolving their issues efficiently. Monitor agent performance, providing feedback and coaching to improve KPIs such as AHT, CSAT, SLA, and shrinkage control. Develop strategies to reduce attrition rates through target achievement, team motivation, and team leadership skills. Collaborate with other teams to resolve complex customer complaints. Desired Candidate Profile 2-7 years of experience in BPO process (domestic BPO) or similar industry. Strong knowledge of Gujarati/Marathi languages for effective communication with customers. Proven track record in managing teams for voice processes like BPO/Call Centre operations. You can share your resume on this mail id Lovisha.ahluwalia@teleperformancedibs.com