611 Team Coaching Jobs - Page 6

Responsibilities: * Manage team shrinkage & attrition through coaching & CSAT improvement * Oversee BPO ops with focus on customer service excellence * Ensure adherence to sales processes & manage sales operations Please Contact HR at 7906337810.

Hi All, we infinx healthcare hiring team leader for our AR department located in mumbai location, interested candidates can apply @ jeeviya.s@infinx.com. JD: Minimum 5 yrs in RCM denials management with 1yr team leading experience is needed Good communication skills with RCM knowledge Physician Billing experience is must Location - Turbhe, Mumbai. Regards, HR Team.

Role & responsibilities 1. Monitoring of Inbound / Outbound Calls 2. Assigning Outbound calling activity to Team members 3. Format and upload data for Auto-Dialing. 4. Assigning Email activity to Team members 5. Focus on Call Flow / Call Queue. 6. Monitor Live Calls and share feedback to the team members 7. Handling Escalations of Distributors/ Investors, if any. 8. Timely intimation to AMC for any possible complaint to AMFI/SEBI/Regulator Preferred candidate profile Any graduate Communication skills Team management skills

We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definit...

We need someone who has the skills to call themselves a Leader. Someone with college or vocational school graduation as a qualification and has at least one (1) year of relevant Team Leader experience managing at least 10+ teammates while working in a customer support role within an outsourcing or similar company. We need someone with excellent verbal and written communication skills along with above-average technical know-how. If you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you’re familiar with E-Commerce, Customer service, or any other tools; flexible and willing to work different shifts - then we definit...

Job Title: Team Lead Operations (Customer Service) Location: Malad, Mumbai Campaign: Premium Domestic Campaigns Job Summary: We are seeking a dynamic and experienced Team Lead to manage customer service operations for premium domestic campaigns. The ideal candidate will be responsible for leading a team of customer service executives, ensuring high-quality service delivery, and driving performance metrics. Key Responsibilities: Lead and manage a team of customer service representatives. Monitor daily operations and ensure adherence to service standards. Handle escalations and ensure prompt resolution. Conduct regular performance reviews and provide coaching. Collaborate with internal teams t...

Job Title: Sports Teacher School Name: Orchids The International School About Us: Orchids The International School is a leading chain of progressive schools in India, committed to providing quality education that fosters holistic development. Job Summary: We are looking for a dedicated Sports Teacher who is passionate about physical education and sports. The ideal candidate will be responsible for developing students physical abilities and encouraging teamwork and discipline. Candidates with prior experience in coaching or teaching, as well as freshers, are welcome to apply. Key Responsibilities: • Plan and deliver engaging sports and physical education lessons for students of various age gr...

Role Overview: As an IT Infrastructure Manager at Zelis, you will play a crucial role in monitoring and maintaining the IT infrastructure to ensure seamless operations. Your responsibilities will include overseeing the management of cloud environments, network monitoring, and implementing proactive and reactive measures to prevent and resolve IT issues. Key Responsibilities: - Monitor IT Infrastructure: Continuously monitor all IT systems, including servers, applications, and databases to identify and resolve potential issues. - Cloud Environment Management: Oversee the management and maintenance of cloud environments, ensuring scalability, security, and reliability. - Network Monitoring: Mo...

Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Fresher s willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL NRA Job Description Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating ...

Pre-requisites: Graduate or equivalent practical experience in the industry Minimum 2 years of experience in Team Lead role Prior experience in contact center industry (T&S preferred) Ability to speak and understand English & Hindi Strong verbal and written communication Minimum Skills to Hire: B2 and above in communication (Versant/AMCAT) Computer knowledge Ability to work on data in excel and presentation Demonstrate coaching skills and lead teams in the right direction Experience in conducting team huddles, coaching, and one-on-ones Conflict resolution and team morale management Ability to manage shift rosters and attendance Understanding of key contact center metrics (AHT, Utilization, S...

Team Leader would manage a team of Agents in a voice based call center environment. TL would deliver on Team KPI's, SLAs & parameters like shrinkage, attrition & other operations KPI's. TL would also act as a coach & mentor for the team.

Key Responsibilities Team Management: Lead, motivate, and supervise a team of call center representatives. Performance Monitoring: Monitor daily operations, track key performance indicators (KPIs), and provide constructive feedback and coaching to agents. Customer Service: Handle escalated customer issues and complaints, working to resolve them efficiently. Training & Development: Develop and implement training programs to enhance agent skills and support professional growth. Reporting & Analysis: Analyze call center data to identify trends, prepare performance reports, and provide insights for improvement. Process Improvement: Implement strategies and process improvements to enhance call ce...

Job Title: Team Leader BPO Domestic Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attrition, shrinkage, quali...

Responsibilities: * Manage team performance & development * Ensure project delivery on time & within budget * Collaborate with stakeholders & clients * Lead, coach & motivate team members * Report to senior management regularly

TEAM LEADER || INTERNATIONAL BPO || Gurgaon On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Gurgaon CTC - Up to 11 LPA Under Graduates Can Also Apply Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 15 Days notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Conta...

5 yrs of sales exp & 2 yrs in team lead Drive international lead generation through calls, emails, & social platform Lead telesales team to achieve target Monitor sales KPIs, analyze performance implement improvement client relationship & negotiation

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. We are looking for a dynamic and results-driven marketing operations leader to manage and lead a team of marketing campaign operations specialists in Ind...

We are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. Responsibilities Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts Recognize high performance and reward accomplishments Encourage creativity and risk-taking Suggest and organize team building activities Requirements and sk...

Deloitte is looking for Team Lead - Workday to join our dynamic team and embark on a rewarding career journey Providing direction, guidance, and support to team members to help them achieve their individual and team goals. Managing team schedules, delegating tasks, and ensuring that deadlines are met. Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills. Identifying and resolving conflicts and obstacles that may impact team performance. Ensuring that team members have the necessary resources and support to perform their job effectively.The ideal candidate for this role should have strong leadership, communication, and interpersonal skills. Di...

Job Opportunity for Team Leader Position Location: Bangalore Experience- Minimum 1 yrs as Team Leader in International Voice Process Qualification: Graduation is Mandatory Contact: Anushka +91 90360 01770 Share with your network or apply today!

Gravitye Steel Structures is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performance ...

Role & responsibilities 1.Manage & motivate team of 20 operators. 2.Manage the Collection process for assigned campagin(s) 3.Ensure operator are delivering individual calls target, SLA & KPI 4.Maximize Productivity by increasing Kept/Call, RPC%,PTP%, & Kept% Monitoring calls, Coaching and Feedback,Bottom Quotile Management,Individual Target settings,Weekly and monthly one on ones,Analysing relevant reports,making reports and reporting to management on areas of improvement. 5.Conducting team meetings, pre/post/mid shifts. 6.To recruit, induct, develop and support a team delivering front line customer services to ensure resolution of enquiries, complaints and request for services at the earlie...

Job description Job description: Team Lead & SME - Social Media Escalations (Non-Voice) Location: Bangalore Salary: 3.5 LPA to 4.5 LPA Working days: 6 days a week with rotational off Experience required: Prior experience in social media compliance or escalations (non-voice) is mandatory. Contact: Charlie HR - 7330616341 (Only WhatsApp Mention for which role your applying social media TL OR SME) Joiner preference: Immediate joiners only. Overview We are seeking a highly experienced and motivated individual to join our team in Bangalore as a Team Lead and Subject Matter Expert (SME) for Social Media Escalations. The successful candidate will be responsible for overseeing a team of specialists ...

Location: WFO, Gurgaon, Haryana Job Type: Full-time Experience Required: Minimum 5 years Role Summary: The Customer Experience & Support Operations Manager will own the experience of our customers by ensuring high quality support, driving metrics for satisfaction and resolution, and improving processes to boost efficiency. This role combines customer service leadership with quality assurance and process optimization responsibilities. The ideal candidate will have strong analytical skills, experience managing teams, and a customer?first mindset, especially in a technology?driven / online services environment. Key Responsibilities: Lead, manage & mentor the customer support team (phone, chat, ...

: At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team Lead for its Transportation team. Essential Functions Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network. Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuous...