412 Team Coaching Jobs - Page 3

Job Title: Team Leader BPO Department: Operations Job Type: Full-time Location: Bangalore Shift: Rotational / Night / Day / Fixed Experience: 01 to 10 years (with minimum 1 year in a TL role) Job Summary: We are looking for a motivated and experienced Team Leader to manage a team of customer service executives in our BPO process. The ideal candidate will ensure operational efficiency, team performance, and high levels of customer satisfaction, while meeting all client KPIs and internal targets. Key Responsibilities: Lead, supervise, and support a team of 10 customer service associates in delivering excellent service across voice processes. Monitor team performance through KPIs such as AHT, F...

Responsibilities: * Manage team performance & development * Ensure operational excellence * Collaborate with stakeholders * Drive results through leadership * Foster strong team culture Shift allowance Over time allowance Maternity benefits in mediclaim policy Employee state insurance Annual bonus Performance bonus Referral bonus Gratuity Provident fund

Company: Vitality BSS Location: Mahape, Navi Mumbai Website: https://vitalitybss.com/ About Vitality BSS: Vitality is a leading provider of business support solutions for healthcare organizations in India and the USA. As one of the reputed names in the attorney support, medico-legal, medical billing, medical records review and teleradiology services our firm has the expertise to maximize revenue and reduce operating costs for different organizations in this field. Key Responsibilities: Oversee day-to-day operations for Medical Transcription, Medical Record Listing and Medical Record Summarization. Ensure adherence to client-specific guidelines, productivity benchmarks, and quality standards....

Roles and Responsibilities Manage a team of sales representatives to achieve targets and improve performance. Conduct regular reviews, provide feedback, and coach team members for growth. Develop strategies to reduce shrinkage and attrition rates through effective team handling. Ensure timely completion of tasks, meet deadlines, and maintain high levels of customer satisfaction. Collaborate with international teams to implement processes and drive business results.

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 1 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 6280939007 KHUSHI Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

Key Responsibilities: Supervise staff in accordance with company policies and procedures. Establish employee goals and conduct employee performance reviews. Provide inputs towards staff scheduling to include - work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations. Participate in problem solving and process improvement process together with team manager. Evaluate department processes, recommend, and coordinate required changes based on process analysis. Assist to meet performance targets. Assist staff to resolve complex problems and responsible for quality control. Interact with the countries ...

Identify, interview and select new AADM from natural market and by networking Productivity of the unit Recruit, coach retain and develop AADM and Agent Advisors Adherence to Customer service standards Revenue targets of the unit KEY RESPONSIBILITIES Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all AADM and Agents under supervision perform as per the company s rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments AADM appointments Pro...

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Job Title: Team Leader, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Regularly impart effective coaching to team members, ensuring consistent high performance delivery. Identify performance rel...

We're Hiring: Team Leader International Voice Process Location: Malad, Mumbai Shift: Night Shift Education: Any Graduate Experience: Minimum 1 year as a Team Lead in International Voice Process Are you a motivated leader with experience in international voice support? Join our growing team in Malad, Mumbai! What You'll Do: Lead a team of customer service agents handling international voice calls. Monitor performance, coach team members, and drive results. Handle escalations and ensure high customer satisfaction. Collaborate with internal teams to improve service quality. Prepare performance reports and ensure SLA compliance. What Were Looking For: Minimum 1 year of experience as a Team Lead ...

Hi All, Movate Technologies ( Formerly Known as CSSCorp ) is hiring for Team Lead for Technical Support Voice Process. Role: Team Lead - International Voice - Technical Support Exp : 5 + Yrs Location : Ambit IT park, Ambattur Shifts : Flexible to Work in US Shift Notice : 15 days or immediate. Interested? Reach out to me directly at: prithiviraj.pudupatturamamurthy@movate.com Or send your updated resume via email. Responsibilities: # Graduation is mandate # Need excellent communication in English # Should have handled a team of 10 to 15+ people # Must be aware of shrinkage, attrition, AHT, NPS, CSAT # Must have fair understanding of presenting MBR, QBR and WBR # Must be from BPO industry

Set the tone for the team and create a positive and productive work environment. Motivate and inspire team members, fostering a sense of collaboration and accountability. Transform a group of individuals into a cohesive and high-performing team.

TEAM LEADER / INTERNATIONAL BPO Must Have Exp into Team Leader for International BPO (Mandate) Must have Worked in to INTERNATIONAL BPO Only Graduates Excellent Communication Skills Rotational Shift 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

TEAM LEADER || INTERNATIONAL BPO || On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - GURGAON CTC - Up to 12.5LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Management Overall 3+ years in BPO/ Contact Center Interested can share their r...

TEAM LEADER || INTERNATIONAL BPO || VERY VERY EXCELLENT ENGLISH COMMUNICATION SKILLS SHOULD BE THERE ( APPLY ACCORDINGLY) On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - GURGAON CTC - Up to 12.5LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSA...

Key Responsibilities -Lead, coach, and motivate a team of sales executives to achieve and exceed sales targets. -Drive revenue growth by developing and implementing effective sales strategies. -Monitor team performance and provide guidance, training, and support where needed. -Handle escalations and assist team members in closing key deals. -Analyze sales reports, market trends, and customer feedback to optimize performance. -Ensure team adherence to company policies, sales processes, and compliance guidelines. -Collaborate with senior management to forecast sales, plan campaigns, and achieve business goals. Requirements -At least 2 -9 years in a leadership/ supervisory role. -Strong backgro...

Designation - Team Manager Medical card sales Location - Delhi/Ghaziabad/Gurgaon Open Position - 3 CTC - 7-8 LPA Min Experience - 3+ Age - 32 Years Interview Mode - F2F J ob profile Lead, supervise, and motivate a team of 25 field executives across multiple city zones Monitor daily operations, field visits, and ensure adherence to SOPs Achieve and exceed sales and activation targets Recruit, train, and onboard new team members as required Create daily/weekly/monthly performance reports Coordinate with hospital partners and ensure seamless execution at healthcare facilities Identify challenges in the field and provide effective solutions Promote a high-performance culture among the team Gradu...

You will be responsible for conducting selections for students, forming teams, and participating in various Inter-Collegiate, University, and State-level Sports and Games competitions. Additionally, you will evaluate the essential fitness of students selected for different competitive sports at the beginning of the academic year. Your role will involve facilitating the training and coaching of selected students for various Inter-College, Inter-University games, and sports competitions. You will also be in charge of the maintenance of equipment and facilities, conducting and assisting in inter-collegiate tournaments, and supporting the University in organizing inter-collegiate and inter-varsi...

Review the past week's events, including statistics, results and targets. Disseminate new target information. Introduce new staff members. Communicate organisation information. Answer questions and comments.

Looking for Immediate Joiners-Process Trainers Mapping Operations Job Title : Process Trainer Mapping Operations Location: Initial 3 months at client location & move to TechM office Client Location : Nanakramguda TechM Location: Hitech City Shifts : Currently 9AM to 6PM, could extend to 24/7 Notice period : Immediate to 15 days Experience : overall 3+ years and 2+ years as process trainer Job Summary The Trainer is responsible for designing, implementing, and updating training programs to ensure excellence in map data operations. This role requires a strong understanding of map-related workflows and tools Key Responsibilities Training Design and Delivery Develop and deliver comprehensive tra...

Hello Everyone, Greetings from Teletext India Private Limited. About the Company: Our Company is a leading provider of travel and tourism services, offering a wide range of travel options to customers all over the world. We are committed to providing an exceptional travel experience and are seeking a talented and motivated Sales Team Leaders to join our inbound call center team. Internal Job Posting (IJP) Team Leader Position Position Title: Team Leader Department: Sales Service & Operations Location: Hyderabad Reports to: Associate Manager/Manager Job Summary: We are excited to announce an opportunity for an enthusiastic and experienced professional to step into the role of Team Leader with...

As a successful candidate, you should have a minimum of 2 years of relevant experience. This is a full-time position with a night shift schedule. The work will be carried out in person at the designated location.,

Hiring Team Leader for ICICI Lombard contact center @ Vashi Office ** THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD ** Designation : - Senior Team Leader Role : - Handling Customer Service Team Shift Timing : - Female: 7 to 8:30 pm (Any 9.30 hrs.) Male :7 to 12:30 pm (Any 9.30 hrs) + (night shift) Week-Off : - 2 Rotational Week-off Age Criteria : - 25 to 37 Roles and Responsibilities: 1. Develop and implement effective training programs to enhance team performance and productivity.2. Collaborate with cross-functional teams to resolve complex issues and improve overall process efficiency.3. Analyze KPIs such as AHT, Shrinkage, Attrition, Csat, Dsat, FCR, Average Handle Time (AHT), First C...

Roles and Responsibilities Manage a team of customer support agents through chat process, ensuring timely resolution of customer queries and issues. Monitor and analyze key performance indicators (KPIs) such as CSAT, SLA, attrition, shrinkage, and floor management to optimize team performance. Provide coaching and training to team members to improve their skills and knowledge in chat support processes. Ensure compliance with company policies, procedures, and regulatory requirements related to customer service. Collaborate with other teams to resolve complex customer issues that require escalation. Desired Candidate Profile 6-10 years of experience in Banking/BPO industry with expertise in Ch...

Integrity Knowledge Services is looking for Team Lead to join our dynamic team and embark on a rewarding career journey A Team Lead is a professional who is responsible for leading, guiding, and supervising a team of employees to achieve specific goals and objectives Some of the key responsibilities of a Team Lead include:1 Providing direction, guidance, and support to team members to help them achieve their individual and team goals Managing team schedules, delegating tasks, and ensuring that deadlines are met Mentoring, coaching, and providing feedback to team members to help them grow and develop their skills Identifying and resolving conflicts and obstacles that may impact team performan...