621 Team Coaching Jobs - Page 23

Hiring TL for voice and non-voice processes for a leading BPO. Must have on the papers team handling experience. Must be well versed with AHT, Attrition, Shrinkage, Quality, CSAT Should be good with reporting and analytical skills

Job Title: Inside Sales Team leader/Assistant manager Work Location: Pune Previous experience: 3-4 years of experience in leading Inside sales, account management, or business development. Shifts: US Shifts Job Overview: The Inside Sales Leader is responsible for leading a team of Inside Sales Associates (ISAMs) to drive account growth, manage customer relationships, and ensure efficient sales pipeline management. This role requires strong leadership, stakeholder management, and the ability to coach and develop team members. The Team Leader will collaborate with branches, field representatives, and internal teams to align sales strategies, drive sales campaigns, and improve overall team perf...

Roles and Responsibilities Manage sales team performance, ensuring targets are met through effective coaching, training, and feedback. Oversee daily operations on the floor to minimize shrinkage and attrition rates. Develop strategies to improve customer satisfaction (CSAT) scores by monitoring KPIs such as AHT, CSAT, LG. Ensure timely completion of tasks related to SLA management, including call monitoring and reporting. Foster a positive work environment that encourages team motivation, collaboration, and goal achievement. Desired Candidate Profile 1-6 years of experience in BPO/call center industry with expertise in sales team leading or similar role. Strong understanding of key performan...

Job Title: TEAM LEADER-SECRETARIAL Location: Gurgaon, Haryana, India #job-location.job-location-inline {displayinline;} Work Mode: Work from Office Span of Control: Individual Contributor Job Summary Educational Qualification Skills Goal-oriented with a results-driven desire for success Experience

NUTRIS CROP SOLUTIONS INDIA PVT.LTD is looking for TL - TEAM LEADER to join our dynamic team and embark on a rewarding career journey Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Creating a pleasant working environment that inspires the team

Organize and manage a team of 7-8 executives Collect success metrics and prepare reports to identify work accomplishments of the team. Train team on various process strategies Performance review & feedback Call or whats app on 8076758333 Required Candidate profile Prior Knowledge / Experience on an E-commerce platform. Ensure objectives are achieved in given time frames. Strong Email handling skills Minimum 60 % in 10th , 12th and Graduation Personal Laptop

A Mobikwik VKYC Team Lead is responsible for managing and leading a team focused on digital VKYC (Video Know Your Customer) processes within the fintech company, Mobikwik . This role involves ensuring compliance with regulations, implementing operational efficiencies, and driving the team's performance in a fast-paced environment. Key Responsibilities: Team Leadership: Manage and motivate a team, providing direction, coaching, and mentorship. VKYC Operations: Oversee the team's VKYC procedures, ensuring accuracy and compliance with regulations. Process Improvement: Identify and implement process improvements, including automation and operational efficiencies. Data Analysis: Analyze data to f...

Greetings from CorroHealth! We are hiring Associate Director for our Training Team HCC Medical Coding Team. Location: Noida Experience: 15+ Years Current Designation should be a DGM or above Work From Office We are seeking a highly skilled and experienced Associate Director/Director- Training Medical Coding professional to join our team in Hyderabad location. The ideal candidate will have over 15 years of experience in medical coding, especially into HCC Specialty, with a proven track record of managing large teams. The candidate should have strong leadership capabilities, client & training team handling experience, and a deep understanding of the healthcare and medical coding industry. Role...

What will I be delivering? Assist Operations Manager in ensuring projects are timely and accurately audited. Effectively communicating brief to auditors. Use internal software to manage progress of projects/tasks. Assist in auditing automatic detections of sponsors in TV broadcast and Social Media content using our bespoke software. QC projects for overall quality and advise on errors and omissions. Assist Operations Manager in the coordination of the workloads of the team, monitoring individual schedules, making sure all projects are allocated and resourced effectively. Monitoring resourcing levels within the team, ensuring that the Operations Manager is made aware of any issues. Assist Ope...

We are looking for Candidates from Call Center Sales (voice) background (Domestics/International) for our Captive Call center for MALAD. This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD General Description of the Job : Responsible in daily Voice operations of the call center supervising the performance of team 1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving . 2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives. 3. Monitor Major KPI of Outbound voice Team & performance 4. Provide consistent, ...

1)Grow Distribution and Market share in the assigned area 2)Identify and recruit the sales team to align and drive business in the market. 3)Visibility Accountability through SOUND BOX, EDC Sale NOTE- 1.NAGPUR CANDIDATES WITH SALES EXPS CAN AAPLY. Required Candidate profile Team Lead-Sales NAGPUR 1)Preferred Candidates from Direct Sales, B2C, Telecom, FMGC, Fintech or Device sales domain will be preferred. 2)The role will have 15-20 field executives as direct reports. Perks and benefits Incentive+ Petrol allowance+ Medical Insurance

Designation: Team Leader/SME Location: Bangalore Years of experience:4 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Ind...

Team Management:Supervise and mentor a team of customer service/financial advisors, ensuring high engagement and performance. Process Oversight:Monitor day-to-day operations of the BFSI process, ensuring adherence to SLAs, compliance Required Candidate profile Prior exp in healthcare in Claims process Experience:Minimum3 yearsin a BPO Healthcare process, with at least1 year as a Team Lead.

We are currently seeking an Team Lead for EM Medical Coding at Vee Healthtek,Trichy. Job Description: - Must have over 7 years of experience in EM Medical Coding - Specialization in EM Medical Coding - Experience of 7+ years on EM - Designation: Team Lead - Location: Trichy (Work from office) - Salary: 75K CTC Maximum based on the experience and interview outcome and looking for immediate joiners. Note: A minimum of two years of experience in a team leadership position, along with substantial experience in client management. Interested candidates are encouraged to contact us immediately at 9443238706 (also available on Whatsapp) or send your profile to ramesh.m@veehealthtek.com. Best Regards...

We are currently seeking for ED Facility QA Medical Coding at Vee Healthtek. Job Description: - Must have over 3 years of experience in ED Facility Medical Coding - Specialization in ED Facility Medical Coding - Experience of 3+ years on ED Facility - Designation: Quality Analyst - Location: Chennai/Bangalore/Trichy (Work from office) - Salary: 42K CTC Maximum based on the experience and interview outcome Interested candidates are encouraged to contact us immediately at 9443238706 (also available on Whatsapp) or send your profile to ramesh.m@veehealthtek.com. Best Regards, Ramesh HRD Vee Healthtek

We are currently seeking an Assistant Manager/Team Lead for Surgery/EM Medical Coding at Vee Healthtek,Trichy. Job Description: - Must have over 8 years of experience in Medical Coding - Specialization in Surgery/EM Medical Coding - Experience of 8+ years on Surgery/EM - Designation: Assistant Manager/ Team Lead - Location: Trichy (Work from office) Candidates must have experience in team handling, with a minimum of 3 years in team management, excellent communication skills, and client management abilities. Interested candidates are encouraged to contact us immediately at 9443238706 (also available on Whatsapp) or send your profile to ramesh.m@veehealthtek.com. Best Regards, Ramesh HRD Vee H...

Job Opening: Team Leader BPO Industry | Cyfuture Location: Gandhinagar, Gujarat Company: Cyfuture Contact HR: Rahul 8420011376 Position: Team Leader Industry: BPO / Call Center / Customer Service Experience: 2 to 5 Years Education: Graduate (Any Stream) Salary: 25,000 28,000 per month Job Responsibilities: Lead and motivate a team of customer service executives. Monitor team performance and ensure KPIs are met. Handle escalations and ensure customer satisfaction. Conduct regular training and coaching sessions. Prepare performance reports and feedback for improvement. Desired Candidate Profile: Proven experience in a BPO or call center leadership role. Strong communication and interpersonal s...

About The Role Job TitlePM LocationMumbai / Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries an...

About The Role Job TitlePM LocationMumbai Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and condu...

About The Role Job TitlePM LocationPune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings:APAC , EMEA , NAM Roles & Responsibilities The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conduct...

Support Advocate (Applicable for Customer Service or Technical Support) Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. Effective Communication: Clearl...

Designation: Team Leader/SME Location: Bangalore Years of experience:2 years of International voice process NOTE:only International VOICE EXPERIENCE can apply.NO Domestic Experience Please Role and Key Responsibilities : Responsible for the day-to-day supervision of a group of Game Changers including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to team members, enabling consistent high-performance delivery monthly Identify performance related issues, develop an action plan for improvement and implement corrective action Ensure service delivered to our customers meets contractual Key Performance Ind...

Mega Hiring | Team Lead | Domestic Process | Customer Service Voice Process/ Sales Job Title: Team Lead Customer Service (Domestic Voice/Inside Sales) Location: Gurgaon Employment Type: Full-time Work Mode: Walk-in interview only Industry: BPO / Customer Service About the Company: We are a leading BPO service provider committed to delivering exceptional customer experiences. Our dynamic work environment offers growth opportunities for talented professionals who are passionate about customer service and team management. Job Description: We are hiring experienced team leads for a domestic voice process in Noida and Gurgaon. The role requires strong leadership skills, team management expertise,...

Facilitate day to day Operations Checking on call distribution and/or other operational roadblocks and helping ease them for his/her team Keep a close track and drive NPS and critical call parameters like AHT and quality scores & continuously review/coach champions on the same Provide assistance to champions on product and assist champions with customer complaints, wherever necessary Brief the teams daily on changes and issues that affect customers or the team and ensure that staff has access to this information.Role & responsibilities Criteria: : Graduates from any stream or Global Equivalent degree Minimum 2-year experience as a Team Leader Minimum of 5 year of overall work experience Cand...

We're seeking an experienced and passionate Chess Coach to lead our chess program. The ideal candidate will have a strong background in chess, excellent teaching skills, and the ability to inspire and motivate students of all ages and skill levels. *Key Responsibilities:* 1. *Teach chess fundamentals*: Develop and deliver lesson plans that cover basic to advanced chess concepts. 2. *Assess student progress*: Evaluate students' skills, identify areas for improvement, and provide constructive feedback. 3. *Create engaging lesson plans*: Design interactive and challenging lessons that cater to different learning styles. 4. *Prepare students for tournaments*: Train students for local, national, ...