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4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Operations Engineer at Celsior Technologies, you will play a crucial role in working on the NextGen connectivity platform across multiple platforms. Your main responsibilities will include: - **Technical Support:** Provide advanced-level technical support to customers facing complex network issues, such as routing, switching, and security technologies. - **Troubleshooting:** Analyse and troubleshoot network-related problems reported by customers or detected through monitoring systems using advanced methodologies and diagnostic tools. - **Customer Interaction:** Act as the primary point of contact for customers seeking technical assistance, effectively communicating updates on troublesh...
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Operations Engineer at this company, you will have the opportunity to work on the NextGen connectivity platform, contributing to the development of our flagship product and playing a crucial role in shaping our ambitious future. **Key Responsibilities:** - **Technical Support:** You will provide advanced-level technical support to customers facing complex network issues, covering areas such as routing, switching, and security technologies. - **Troubleshooting:** Analyze and troubleshoot network-related problems reported by customers or monitoring systems, utilizing advanced methodologies, tools, and protocols to identify root causes and develop effective solutions. - **Customer Interac...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Senior Operations Engineering / System Reliability Engineer - Data at our company, you will play a crucial role in monitoring and troubleshooting data quality and system performance. You will proactively identify and resolve data-related issues to ensure the accuracy, completeness, and reliability of our data. Your responsibilities will include performing data validation and verification in production environments, developing and executing test plans for data validation, and collaborating with cross-functional teams to integrate data validation into overall testing strategies. You will also be responsible for analyzing data trends and patterns, developing Kibana dashboards and reports t...
Posted 3 months ago
4.0 - 8.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Operations Engineer at our company, you will play a crucial role in working on our NextGen connectivity platform across various platforms. Your responsibilities will include providing advanced technical support to customers facing complex network issues, analyzing and troubleshooting network-related problems, and serving as the primary point of contact for customers seeking technical assistance. You will be expected to escalate unresolved issues to higher-level support teams or engineering teams as needed and collaborate with internal teams and external partners to expedite issue resolution and ensure customer satisfaction. Moreover, you will document troubleshooting steps, solutions, ...
Posted 4 months ago
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