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9.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the job We're seeking a Senior Identity Management Security (IMS) Support Engineer (L3/SME). As a Senior Identity Management Security (IMS) Support Engineer (L3/SME), you will act as a Subject Matter Expert and escalation point for complex technical issues. You’ll provide leadership, mentorship, and technical guidance to Level 2 engineers while ensuring the security and stability of customer environments. This role requires deep expertise in identity management technologies, strong troubleshooting skills, and a proactive approach to customer service and continuous improvement. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. Why You’ll Enjoy It Here: Be Part of Something Big – A growing company where your contributions matter. Make an Immediate Impact – Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect. We Care – Integrity, empathy, and purpose guide every decision. We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Responsibilities: Serve as a trusted advisor to customers, delivering expert-level support and guidance. Troubleshoot complex technical issues across diverse environments and technologies. Lead and mentor team members, providing escalation support and training. Own the customer experience and drive successful outcomes with urgency and accountability. Communicate effectively and empathetically with internal and external stakeholders. Ensure timely resolution of support cases to enhance customer satisfaction and retention. Participate in regional weekend and holiday coverage as needed. Contribute to regional and global projects and initiatives. Continuously improve technical and customer service skills. Follow company procedures and fulfill assigned responsibilities with consistency and initiative. Qualifications: Experience : 5–9 years in technical support and customer-facing roles. Education: Bachelor's degree in Information Technologies or a related discipline (required). Master’s degree or technical certifications (preferred). High school diploma (required). Languages: English: Intermediate proficiency. Local language: Professional proficiency. Technical Skills Operating Systems : Microsoft Windows Server, Sun Solaris, Linux, HP-UX, AIX, z/OS Web Servers : Apache, Microsoft IIS, Sun One, Domino, IHS Application Servers : IBM WebSphere, BEA WebLogic, JBOSS Directory Servers : Sun One Directory Server, Microsoft Active Directory, CA Directory, LDAP Databases : Oracle, Microsoft SQL Server Networking & Protocols : TCP/IP, HTTP, DNS, SSL/TLS, NAT, FTP, SSH, Firewalls, QoS, PKI Authentication Protocols : RADIUS, LDAP, NTLM, Kerberos Troubleshooting Tools : Wireshark, tcpdump, browser developer tools Additional Tools & Technologies: Fiddler, Cisco IOS, load balancing, Memory Dump Analysis Endpoint Protection, IDS/IPS, Process Monitor/Explorer Mac OS, SQL, IIS, Apache, scripting Layer 7 API Gateway, Mobile Access Gateway, API developer portal Virtualization/Container tools: VMWare, Azure, AWS, Docker, OpenShift Software Development : Java, C/C++, Shell, Perl, SAML, SOAP, XML, HTML Federated Technologies : Experience with SAML2, OAuth2, OpenID Connect, LDAP (preferred) TeKnowledge is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
Posted 1 week ago
2.0 years
8 Lacs
Greater Hyderabad Area
Remote
Experience : 2.00 + years Salary : INR 74074 / month (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Contract for 12 Months(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - BrowserStack) What do you need for this opportunity? Must have skills required: Python, Bash, Api Security, OWASP Top 10, Penetration Testing BrowserStack is Looking for: As a Security Analyst, you will be responsible for identifying and mitigating security risks by conducting penetration tests and automating security processes. You will work closely with engineering teams to ensure vulnerabilities are effectively remediated and security is integrated into development workflows. Requirements: Understanding of vulnerability assessment, secure code review, pentesting methodologies, OWASP Top 10, and API security. Experience with tools like Burp Suite, Nmap, Metasploit, TCPDump, etc. Proficiency in at least one scripting language (e.g., Python, Bash) for automating security tasks. Basic knowledge of Linux commands, file system navigation, and networking concepts. Strong interpersonal and communication skills (written and verbal). Ability to take initiative and deliver committed results. Exposure to cloud security principles in AWS, GCP, or Azure (good to have). Responsibilities: Conduct penetration tests on web applications, APIs, and infrastructure. Automate security testing and vulnerability detection. Work with developers to remediate vulnerabilities and implement security best practices. Vulnerability management - triage and manage vulnerabilities identified through scanning and manual efforts How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
dehradun, uttarakhand
On-site
As a QA at Router Architects, you will play a crucial role in validating network features, ensuring system reliability, and conducting automated and manual tests. With 02 years of industry experience, you will collaborate closely with engineering and DevOps teams to enhance performance, scalability, and security of our intelligent systems and infrastructure. Your responsibilities will include designing and executing test plans, performing various types of testing (such as functional, regression, integration, and performance testing), troubleshooting and documenting bugs, and collaborating with development teams to resolve defects efficiently. You will also automate test scenarios using tools like Selenium, PyTest, or similar frameworks, analyze network behavior using tools like Wireshark and tcpdump, validate routing configurations, firewall rules, and ensure compliance with industry standards and security protocols. To qualify for this role, you should hold a Bachelor's degree in Computer Science, Information Technology, Electronics, or a related field, along with 02 years of experience in QA or network testing roles. Additionally, you must possess a strong understanding of TCP/IP, DNS, DHCP, VPN, routing, and switching, familiarity with QA methodologies and tools, experience with test automation tools and scripting in languages like Python or Bash, knowledge of Linux environments, and excellent analytical and problem-solving skills. Strong written and verbal communication skills are also essential for effective collaboration within the team. While not mandatory, certifications such as CCNA, CompTIA Network+, or equivalent would be considered advantageous for this role. If you are passionate about solving complex challenges, ensuring the reliability and security of systems, and contributing to the future of intelligent infrastructure, we encourage you to apply for this position and be a part of our innovative team at Router Architects.,
Posted 1 week ago
0.0 - 5.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have a minimum of 6 months to 5 years of experience in the field. Your qualifications must include a good understanding of VoIP and SIP, a strong grasp of Linux OS (CentOS/Redhat), and practical experience with at least one open-source VoIP solution such as Freeswitch, Asterisk, OpenSIPS, or Kamailio. Proficiency in troubleshooting using tools like Wireshark, tcpdump, sipp, fail2ban, and IPtables is essential. It is important to have a solid grasp of networking concepts and good troubleshooting skills. In addition, knowledge of MySQL Database and experience with Database Replication & Heartbeat configuration would be beneficial. Your communication skills should be excellent, and you must possess a problem-solving attitude. Previous experience in client support is preferred, and you should be willing to work in shifts.,
Posted 1 week ago
4.0 - 9.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Urgent Hiring for Firewall Specialist for Client DELOITTE for CTH position Hi, Seasons Greetings! Role: Firewall Specialist Work Nature - Contract To hire Work Location Hyderabad Total Experience 4+ Yrs Immediate Joiners only Job Description: Provide operational support for firewalls on multiple platforms across the Deloitte global infrastructure. 24x7 firewall monitoring, operation and management. First responder to monitored alerts, incidents and issues. Service request fulfilment for firewall global policy and other security extension changes (VPN, IPS, URL Filtering, Application Control, etc.). Perform firewall policy changes, analysis and clean-up as requested by firms. Provide visibility and insight to assist customers with firewall activity and usage information. Follow through with firm and vendor resources to close out availability, performance, and security incidents that involve firewalls in any Deloitte location. Coordinate, triage, and troubleshot activities with customers. Accountable for executing tasks according to established standards, procedures, and processes. Able to communicate and work with customers and peers in different time zone and countries. Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to all levels of management. Make sure firewall are compliant with Deloitte global standards in terms of hardening, Vulnerabilities/penetration tests closures and rule set reviews. Technical skills: Expert level knowledge of Palo Alto firewalls including advanced troubleshooting. Must have Palo Alto Certification. Knowledge of LAN/WAN and network protocols. Knowledge of Site to Site and Remote access tunnel. Knowledge of monitoring tools and commands to ensure quick resolution to issues. Advanced level skill in firewall policy management. Ability to manage support cases with external technology vendors. Excellent written and verbal communication skills required. Must be able to easily analyze and communicate complex ideas to all levels of management. Please share your updated resume along with the below details: Element Details Full Name as Per Govt Proofs: Contact Number Alternate Contact Number Fathers Name Total Experience Relevant Experience PAN Card Number Current CTC Expected CTC Current Work Location Preferred Location Open for Relocation (Yes/No)- Current Company Name Notice Period Mode of Employment (Contract/Permanent) If Contract, please provide payroll company: {Interested can share their cv to saraboju.shivani@firstmeridianglobal.com or call on 7661922226 } Do you know anyone who could be interested in this profile? Feel free to share this email with the person. You might make their day just by forwarding this email.
Posted 1 week ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Experience: 2 to 8 years' experience PlusWealth Capital Management LLP is a proprietary high-frequency trading firm, active in multiple markets including cash equities, options, and futures. We thrive on building cutting- edge, data-driven, and tech-based trading algorithms. We are currently seeking a skilled C++ Developer to join our dynamic team and contribute to the development and optimization of our trading systems. Responsibilities: 1. Raw Sockets: - Develop and maintain software components that use raw sockets for packet capture and analysis. - Optimize raw socket performance to minimize packet loss and latency. 2. PCAP Analysis: - Implement solutions for capturing and analyzing network traffic using PCAP. - Utilize tools like libpcap and Tcpdump to filter and process specific packet types. 3. Multithreading: - Design and implement multithreaded applications to enhance system performance and scalability. - Manage thread lifecycle and synchronization to ensure efficient parallel processing. 4. Cross Thread Safety: - Ensure thread safety in shared data structures using synchronization mechanisms. - Implement best practices for cross-thread communication and data sharing. 5. Memory Management: - Efficiently manage dynamic memory allocation and deallocation. - Utilize smart pointers and other C++ techniques to optimize memory usage and minimize fragmentation. 5. Cache Coherency: - Write cache-friendly code to optimize performance in multicore systems. - Implement techniques to reduce cache misses and false sharing. 6. Custom Memory Pool Programming: - Develop custom memory pools to enhance memory management efficiency. - Integrate custom memory pools with existing code and third-party libraries. 7. Motherboard and CPU Architecture: - Understand and leverage the key components of motherboard and CPU architecture to optimize system performance. - Utilize advanced CPU features like SIMD, multithreading, and out-of-order execution. 8. CPU Flags and Optimization: - Optimize software performance using CPU flags such as SSE, AVX, and FMA. - Profile and benchmark code to measure and improve performance based on CPU-specific instructions. Qualification Criteria Requirements: - A bachelor's or master's degree in computer science or relevant field -Proven experience or worked on projects in C++ development only, preferably in a low-latency or HFT environment is a plus. - Proficiency in multithreading and synchronization mechanisms in C++. - Expertise in memory management, including the use of smart pointers and custom memory pools is a plus. - Knowledge of cache coherency and techniques to optimize cache performance. - Familiarity with motherboard and CPU architecture, and how it impacts system performance. - Experience with CPU flags and their usage in software optimization. - Strong problem-solving skills and the ability to work in a fast-paced, high-pressure environment. - Excellent communication skills and the ability to work collaboratively in a team. Preferred Qualifications: - Experience with high-frequency trading systems and financial markets is a plus. - Knowledge of network protocols and performance optimization techniques. - Familiarity with profiling and benchmarking tools.
Posted 1 week ago
5.0 years
0 Lacs
Bangalore Urban, Karnataka, India
Remote
About Airties At Airties we are on a mission to empower broadband operators to deliver a better-connected home experience for their subscribers. We have an exciting story to tell, and we want you to help us tell it! Airties offers broadband operators advanced Wi-Fi solutions and services to allow them bring an improved user experience for their subscribers. The Airties portfolio includes Smart Wi-Fi software, a cloud-based experience management platform with its companion app and data engine. Our company also offers expert, bespoke engineering and testing services. Globally, Airties is the most widely deployed provider of Smart Wi-Fi solutions to network service providers and our technologies are driving a better-connected user experience in more than 35 million homes. Introduction Airties is looking for a Field Application Engineer (FAE) in India. An FAE is the primary technical point of contact to Airties customers across APAC and Australia, accommodating different time zones. This is a multi-faceted role that supports product pre-sales, acceptance, launch and post deployment phases, requiring communication internally and externally at all levels, providing fast and high quality response to customers and being the customer advocate to internal teams. What you will do: Provide onsite installations, product trials and deployments, and other professional services to Airties customers. Work with customers in the field cooperating with Airties Sales, Project, Product and Engineering teams Support sales efforts by explaining current products and solutions, sending samples, conducting trials and proof-of-concepts Escalate product customization and localization needs of the customer to Product, Engineering, and Technical Support management After product release, take responsibility for recording, tracking and handling defects and technical feedback from the customer. Conduct first level root-cause analysis, issue replication and answer technical questions real time on site and escalate appropriately Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA) Work closely with Engineering teams to investigate, assign, and resolve defects. Deploy software defect fixes at customer sites. · Document each customer issue/request using Airties ticket management system Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution Respond to requests for technical information and assistance in a timely and professional manner Provide regular reports on field services and/or tests performed. · Travel to customer sites to rectify problems when/if necessary Work with the customer's staff to train and develop operations capability on Airties' products Support alpha and beta tests of new Airties products at customer sites Provide feedback to Sales, Product, and Engineering teams to improve Airties products Promote Airties products at customers and establish strong lasting customer relationships What you should ideally bring: Bachelor’s or higher degree in Network Engineering, EE or similar technical field is required 5+ years professional experience of which 2+ years of hands-on field experience in networking in a customer facing role delivering professional services is required Excellent communication, presentation and reporting skills in English is mandatory. This job requires extensive oral communication skills to deal with customer’s teams, and written communication skills to produce reports and technical notes to customers. Demonstration of oral and written English proficiency will be required during application Strong understanding of network protocols/standards: TCP, UDP, IP, Ethernet, Wi-Fi protocols, and IEEE 802.11 standards is mandatory Knowledge of network tools like Wireshark, tcpdump, Iperf, etc. · Shell/Phyton scripting knowledge is a plus General understanding of AWS and similar cloud technologies along with Tableau, Databricks and Grafana Linux and very comfortable with CLI in various environments Expert in remote access tools and applications: Telnet / SSH / SCP / TFTP / Serial Console Experience with broadband, IPTV, and streaming video technologies is big plus Experience with Customer Premise Equipment devices, residential gateways, set top boxes is required. Familiarity with CPE management software solutions is a plus Ability to travel within short notice is required. This position requires international travel up to 50% of work time. Airties has a zero tolerance to discrimination policy. In this regard, during the course of the evaluation of your job application and during all your employment relation, if any, all discriminatory factors such as race, sex, sexual orientation, social gender definitions/roles, color, national or social background, ethnicity, religion, age, disablement, political opinion or any status that is protected under law shall be totally disregarded. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to outside of Turkey; in particular to its subsidiaries. *By applying to this job opening, you agree, acknowledge and consent to the transfer of your personal data by Airties to its headquarters established in Turkey.
Posted 1 week ago
4.0 years
0 Lacs
Gurgaon, Haryana, India
Remote
Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718
Posted 1 week ago
12.0 - 17.0 years
11 - 16 Lacs
Gurugram
Work from Office
Lead the architecture, design, and development of firewall features (e.g., packet filtering, DPI, NAT, ACLs, VPN, etc.) in embedded systems. Work closely with product management and other stakeholders to define system requirements and translate them into scalable technical solutions. Guide the team in low-level programming (C/C++), Linux kernel, and real-time OS for network/firewall appliances. Ensure the performance, reliability, and security of firewall modules. Drive code reviews, design reviews, and maintain best practices in secure coding and unit testing. Own the integration with third-party open-source firewall tools (iptables, nftables, netfilter, Suricata, etc.). Provide technical leadership and mentorship to a team of software engineers. Coordinate with QA, DevOps, and security teams for CI/CD, test automation, and vulnerability assessment. Troubleshoot complex issues from the field and contribute to customer escalations when needed. Problem-solving skills, driving resolution/tracking technical issues, risks, and dependencies Great interpersonal and communication skills Good time-management skills Technical Skills 812 years of experience in embedded software development with at least 3 years in a lead role. Strong programming skills in C/C++, scripting (Python/Shell), and experience with Linux OS internals. Expertise in firewall architectures, networking stack (L2-L7), IPSec/VPN, NAT, ACL, and packet classification. Hands-on experience with tools like iptables, netfilter, Wireshark, tcpdump. Experience in bringing up hardware u-boot. Good understanding of TCP/IP, routing protocols (OSPF), DHCP, VLAN, and network security. Familiarity with secure boot, OTA updates, and firmware lifecycle. Experience with Agile development, version control (Git), and Jenkins pipelines. Excellent debugging, problem-solving, and communication skills. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred
Posted 1 week ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718
Posted 1 week ago
4.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718
Posted 1 week ago
4.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Do you like working on identifying and preventing potential cybersecurity risks? Are you ready for the next step in your career? Join our Digital Technology Team! Our Digital Technology business provides intelligent, connected technologies to monitor and control our energy extraction assets. We provide customers with the peace of mind needed to reliably and efficiently improve their operations. Our team creates business value through continuous improvement in up-time, resilience, performance, time to market, security and compliance Partner with the best As an Incident Response Analyst you will play a crucial role in safeguarding Baker Hughes information systems by analyzing a wide range of cybersecurity events. Your primary focus will be on identifying, investigating, and interpreting security incidents and trends, and making recommendations on appropriate containment and remediation steps. You will be at the forefront of detecting potential threats and vulnerabilities, providing critical insights that drive our cybersecurity defense strategies. As a Incident Response Analyst you will be Responsible for : Leading technical aspects of digital security incident detection and response, focusing on very unstructured incidents and high-risk events. Specializing in network-centric analysis (NSM), host-centric analysis (live response, digital forensics), malware analysis, and/or log-centric analysis (SIEM) Performing daily response operations with a schedule that may involve nontraditional working hours - act as escalation points for Event Triage Analysts Mentoring and train Event Analysts as required. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Fuel your passion Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math). A minimum 4 years of professional experience in STEM related degree, Political Science/Government/International Affairs. The best candidates for the role work well with other people and have strong verbal and written communication skills, a sense of diplomacy, and decision making skills to handle the often fast-paced role of an incident handler Strong verbal and written communication skills Detailed understanding of APT, Cyber Crime and other associated tactics Strong track record of understanding and interest in recognized IT and OT security-related standards and technologies, demonstrated through training, job experience and/or industry Knowledge of and/or working on Baker Hughes OT products Professional experience with Cyber Security, Operations Security, Product Security, Industrial Control Systems (ICS), Information Assurance, and Information Technology Experience with host based detection and prevention suites (Microsoft Defender, OSSEC, Yara, MIR, Carbon Black, Tanium, etc.) Experience with host-centric tools for forensic collection and analysis (Microsoft Defender, Sleuth Kit, Volatility Framework, FTK, Encase, etc.) Experience with Network Forensics and/or Network Security Monitoring (NSM) tools (Snort, Bro-IDS, PCAP, tcpdump, etc.) and analysis techniques (alert, flow/session and PCAP analysis) Experience with malware and reverse engineering (Dynamic and static analysis) Strong IT infrastructure background including familiarity with the following: Networking (TCP/IP, UDP, Routing) Applications (HTTP, SMTP, DNS, FTP, SSH, etc.) Encryption (DES, AES, RSA) and hashing algorithms (MD5, SHA-1, etc.) System/Application vulnerabilities and exploitation Operating systems (Windows, *Nix, and Mac) Cloud technology (SaaS, IaaS, PaaS) and associated digital forensics and incident response techniques CISSP, CISM or related SANs certifications preferred Active US government security clearance Working knowledge of secure communication methods, including Secure Shell, S/MIME and PGP/GPG Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Occasionally working remotely from home or any other work location Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147718
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 03-Aug-2025 About the role As a Systems Engineer III at Tesco Bengaluru, you will play a key role in designing, implementing, and supporting network and infrastructure solutions that improve service delivery and business operations. You’ll work with a high degree of technical expertise across networking, automation, and security, contributing to a technology roadmap that directly supports Tesco’s mission to redefine convenience and customer experience. You will be part of a collaborative and forward-thinking team responsible for delivering innovative, high-quality solutions, staying current with emerging technologies, and introducing automation into daily operations. This role is ideal for someone with a strong network engineering background who thrives in a large-scale, complex environment and enjoys cross-functional collaboration. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Designing and delivering network solutions using Tesco’s current and emerging technologies. Implementing and establishing best practices for new network technologies. Resolving incidents and problems within your area of expertise. Contributing to the Tesco Network Services Technology Roadmap. Evaluating new tools and techniques for potential adoption and impact. Leading design discussions in your area of expertise and presenting to varied audiences. Collaborating with cross-functional technical teams to facilitate seamless infrastructure consumption. Keeping technical skills and knowledge up to date with industry trends. Introducing automation to streamline day-to-day network engineering tasks. Producing and maintaining high-quality HLDs and LLDs, ensuring documentation standards are met. Supporting global wireless upgrade and expansion initiatives. Participating in secure network access control designs, including NAC and 802.1X deployments. You will need Essential Skills & Experience 10+ years of experience in designing and deploying infrastructure/network solutions at an enterprise scale. Expertise in network access control technologies, including Forescout CounterACT and 802.1X. Solid understanding of TCP/IP, DHCP, HTTPS, Netflow, Radius, and endpoint access policy management. Deep knowledge of routing, switching, wireless, and network security technologies. Experience with WLAN Controllers and technologies such as Cisco, Aruba, Meraki, or Juniper Mist. Skilled in creating and supporting complex wireless designs, both centralized and distributed. Proven track record of automation using Python, PowerShell, or equivalent tools. Excellent troubleshooting skills using tools like tcpdump and Wireshark. Strong communication and stakeholder management abilities, both written and verbal. Experience in creating design documentation and contributing to architecture reviews. Desirable Skills Knowledge of Cisco ISE, Linux scripting, and PKI. Understanding of enterprise protocols such as LDAP, DNS, SMTP, SNMP. Hands-on experience with both Windows and Linux/macOS environments. Understanding of dynamic routing protocols (BGP, OSPF, RIP). Forescout certifications (e.g., FSCE) are a plus. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Zscaler L2 Security Engineer, you will play a crucial role in handling complex Zscaler-related issues, diagnosing and resolving security, networking, and performance challenges efficiently. Your responsibilities will include working closely with vendors and internal teams to manage critical security incidents, deploying, configuring, and optimizing Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions, and designing and implementing various security policies such as web filtering, SSL inspection, Data Loss Prevention (DLP), and sandboxing. You will be expected to optimize existing security policies, Access Control Lists (ACLs), and traffic forwarding methods to enhance security and performance, manage integrations with SIEM, EDR, and other security tools for comprehensive visibility and response capabilities, and analyze Zscaler performance metrics to ensure optimal network efficiency. Conducting deep packet inspection (DPI), log analysis, and enforcing zero-trust security principles across the organization's network architecture are also essential aspects of the role. Collaboration with SOC, NOC, and IT teams to align security policies with business requirements, creating detailed documentation for configurations and troubleshooting steps, providing training to support teams, and staying updated with cybersecurity threats and product features are key responsibilities. Your skills should include strong proficiency in Zscaler L2 Security, Zscaler Internet Access (ZIA), and Zscaler Private Access (ZPA), expert-level troubleshooting capabilities, hands-on experience with SIEM, EDR, and DLP systems, proficient packet capture analysis using tools like Wireshark and tcpdump, and a solid understanding of networking protocols and concepts. If you have a Master's qualification and 3-7 years of experience in a similar role, this position offers an opportunity to enhance your skills, contribute to the organization's security posture, and stay ahead of evolving cybersecurity challenges.,
Posted 1 week ago
6.0 - 11.0 years
19 - 34 Lacs
Pune, Chennai, Bengaluru
Hybrid
We are looking for an experienced Senior Networking Developer with expertise in developing and optimizing networking systems and protocol stacks. This role involves designing, implementing, and troubleshooting high-performance network solutions at the system and protocol level. Required Skills and Qualifications Technical Expertise: Experience in networking protocol or system-level development. Strong proficiency in C or C++ for low-level systems programming. In-depth knowledge of networking protocols, including L2/L3 protocols (e.g., Ethernet, ARP, IP, ICMP) and L4 protocols (e.g., TCP, UDP). Familiarity with advanced networking concepts such as QoS, load balancing, and multicast. System-Level Knowledge: Experience working with Linux networking subsystems (e.g., netfilter, iptables, eBPF). Hands-on experience with kernel-level networking stack development and optimization. Debugging and Analysis: Proficiency in network diagnostics tools (e.g., Wireshark, tcpdump, strace, gdb). Ability to troubleshoot issues at all layers of the OSI model. Preferred Skills Experience with high-performance networking technologies Experience with programmable network devices Experience with SDN controllers and related protocols like OpenFlow.
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
NVIDIA is looking for outstanding Software Development Engineers to join our outstanding Networking Software engineering team, developing driver, protocols and application to deliver high efficiency and lowest latency with low CPU utilization! Linux/Android/Windows is your calling then you have reached right place! If Wi-Fi and BT excites you then this is the best team to join. Come and take a significant part in architecting, crafting, developing and verifying innovating solutions. If you enjoy working in a relevant, growing and highly professional environment where you make a huge impact in a technology-focused company, we want to hear from you. What You Will Be Doing Architect and craft solutions for real world products and problems. Daily work involves all aspects of software development and working with partners and collaborators Working on Architecture, Design, Coding, Production, Verification and certifications. What We Need To See BS/ MS. in Computer Science/ Engineering (or equivalent experience) 3+ year of meaningful work experience We require strong coding, debugging and performance tuning. Experience programming in C Good knowledge of Wi-Fi/BT and driver for Linux and Windows Wi-Fi/BT and driver knowledge for Linux and Windows environments Proficiency in English language & clear communication Ways To Stand Out From The Crowd Prior experience in android system Knowledge of Wi-Fi protocols especially newer standards such as Wi-Fi 6E/7 and BLE audio Platform knowledge for debug/bringup/PCIe debug/audio routing for Bluetooth, use and analyze sniffer/tcpdump/HCI log Familiarity with certification test suites – WHQL, WFA, BTsig, FCC, CTS, VTS Vendor and OEM management JR1999047
Posted 2 weeks ago
5.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Responsibilities Operate and maintain DFIR toolsets including forensic imaging, memory analysis, and network packet capture solutions Support incident response teams during breach investigations by preparing and executing data acquisition tasks (disks, memory, logs) Perform triage and basic analysis of forensic artifacts under supervision of senior investigators Assist in correlating forensic data from EDR/XDR platforms, SIEM tools, and OT network monitoring systems Conduct forensic evidence handling and documentation in accordance with chain of custody standards Participate in red/blue/purple team exercises, cyber drills, and readiness testing Contribute to the setup and tuning of DFIR tools including lab environments and virtual sandboxes Maintain tool integrations, script automation where required, and ensure operational availability of forensic toolkits Stay updated with new forensic tool capabilities and cyberattack techniques relevant to OT/IT Qualifications Technical Skills & Tools: Working knowledge of tools like: Disk & Memory Forensics: FTK Imager, Magnet AXIOM, Autopsy, Volatility Network Analysis: Wireshark, tcpdump Log & Endpoint Analysis: CrowdStrike, SentinelOne, Sysmon, ELK Stack Cloud Forensics: AWS CloudTrail, Azure Monitor (preferred) Familiarity with MITRE ATT&CK framework, IOC analysis, and basic scripting (Python, Bash, PowerShell) Exposure to OT/ICS protocol logs such as Modbus, DNP3, or OPC is a strong advantage Qualifications & Certifications Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field Certifications preferred: CHFI, GCFA, GCFE, or equivalent (can be ongoing) 5 + years of experience in cybersecurity, with at least 2 years in DFIR or SOC operations with forensic exposure Personality Traits Highly analytical with strong attention to detail Eager to learn and take on challenging investigative assignments Reliable team player with excellent written documentation skills Comfortable working in sensitive and time-critical incident environments
Posted 2 weeks ago
20.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you! Job Summary A Cybersecurity Technical Support Engineer II is responsible for providing a world-class support experience to our enterprise customer base. Living our corporate values of being Trustworthy, Collaborative, Accountable, Respectful, Innovative, and Relentless, you will be responsible for assisting our customers with troubleshooting and resolving issues related to Forcepoint as well as associated third-party products, enabling our customers to stop the bad and free the good. You will utilize your knowledge and experience to interpret the customers’ needs and ensure they are achieving maximum value from Forcepoint. You will be seen as a technical advisor within the team and called upon to provide assistance to other team members on issues within your area of expertise. You will actively participate in product supportability programs. Responsibilities Respond to customer cases in line with Service Level Agreements. Proactively identify and resolve potential problems in an effort to prevent them from occurring and improve the overall customer experience. Approach each case with a goal of ensuring Forcepoint products are performing at an optimal level by addressing any underlying or additional problems uncovered during each customer engagement. Ensure full understanding of the issue, including impact to customer. Gather logs, configuration details and attempt to reproduce the reported issues. Research the issue in the Knowledge Base, documentation and with your team members as needed. Recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found. Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases. Be accountable for customer escalations and drive them internally to a speedy resolution while ensuring that customers are kept fully informed of progress throughout the escalation. Document all interactions and case details within the customer tracking database, including a detailed description of the issue and any resolutions recommended. Adhere to company policies and procedures regarding customer handling, case management and service entitlement verification. Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation. Create and deliver formal mentoring programs to Technical Support Engineers Provide technical reviews of user documentation, product requirements documents and functional specifications. Act as subject matter expert with regard to specific product components and integrations. Provide in-depth training in areas of expertise, general product knowledge, and integration. Perform other duties and projects as assigned. Person Specification You demonstrate extreme levels of accountability and are results driven; you value teamwork and collaboration; you communicate transparently and with candour, while always being genuine; you act boldly, take initiative and are comfortable taking calculated risks to achieve successful outcomes; you execute with speed and integrity, delivering high quality work product which you are proud of. Required Skills And Experience Bachelor’s Degree or higher in Information Systems, Computer Science, or equivalent experience. Three or more years of experience supporting business to business customers Hands-on experience that demonstrate knowledge of: Good knowledge of network security solutions Firewall, IPsec VPN, IDS/IPS, SSL, VPN etc.) Excellent knowledge of networking fundamentals (Layer 2 and 3, TCP/IP, 3-way handshake, DNS etc.) HTTP protocol (Structure, status codes, authentication, etc.) Application Support Basics (Common troubleshooting methodology for Windows and Linux programs) SSL/TLS protocols (Structure, certificates, initial handshake, etc.) Routing (WCCP, PBR, Load Balancer Fundamentals, etc.) Packet capture and analysis with tcpdump and Wireshark Diagnosing network latency and intermittent issues Reading and analysing log files Active Directory (Domains, structure, permissions, group policies, etc.) Information Security Concepts Experience supporting one of the following applications: Red Hat Linux fundamentals (command line navigation and basic features, file system, permissions, networking, etc.) Windows (Permissions, services, file system, Event Viewer, etc.) Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team. The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com. Applicants must have the right to work in the location to which you have applied.
Posted 2 weeks ago
3.0 years
0 Lacs
Kozhikode, Kerala, India
On-site
We are hiring Senior Security Consultant -VAPT Specialist for our client located in Kozhikode. Position Summary As a Senior VAPT Specialist, you will be responsible for conducting comprehensive security assessments, managing client relationships, and delivering high-quality penetration testing services. You will also conduct client-side vulnerability checks for your diverse clients. These will include assessing their security postures and offering actionable recommendations to fortify their cybersecurity defenses. As a senior VAPT specialist, you will engage in tasks that include: Client Management & Communication Be the trusted security expert and advisor for your assigned clients in undertaking security assessments. Lead engaging briefings, provide status updates, and prepare effective presentations. Convert complex technical findings into insights that drive decision-making for our clients. Build relationships that not only last, but also ensure client satisfaction, trust, and value for your service-oriented projects. Document findings that guide you to derive solutions. Threat Modeling & Risk Assessment Develop comprehensive threat models for client applications and infrastructure Conduct risk assessments and prioritize security findings based on business impact Design attack scenarios and security test cases based on threat intelligence Collaborate with development teams to integrate security into SDLC processes Red Team Operations Plan and execute red team exercises to simulate real-world attack scenarios Develop custom tools and exploits for specific client environments Conduct social engineering assessments and physical security testing when required Provide post-exercise debriefings and improvement recommendations Documentation & Reporting Contribute to internal knowledge base and best practices documentation Create detailed technical reports documenting vulnerabilities, exploitation methods, and remediation steps Develop executive summaries tailored for C-level audiences Maintain accurate project documentation and testing methodologies Required Qualifications Experience & Background 3-5 years of hands-on experience in vulnerability assessment and penetration testing Proven track record of successful client engagements and project delivery Experience with enterprise-level security assessments across various industries Demonstrated ability to work independently and manage multiple projects simultaneously Technical Expertise Deep understanding of security frameworks and standards: Penetration Testing Execution Standard (PTES) OWASP Top 10 and OWASP Testing Guide SANS Top 25 Most Dangerous Software Errors NIST Cybersecurity Framework CIS Critical Security Controls MITRE ATT & CK Framework Development & Programming Experience Software Development Background: Hands-on experience in application development and an understanding of secure coding practices are highly recommended. Programming and Scripting Languages: If you’re proficient in Python and Bash, that would be an added advantage. Additional experience in PowerShell is highly appreciated. Basic knowledge in at least one compiled language (C/C++, Go, Java, or C#) Custom Tool Development: You can efficiently develop custom security tools, exploits, and automation scripts Security Tools Expertise: You’re the person who can confidently leverage security tools with expert-level proficiency, such as Burp Suite Professional, OWASP ZAP, Nmap, Nessus, OpenVAS, Metasploit, Cobalt Strike, Wireshark, tcpdump, Static analysis tools (SonarQube, Checkmarx, and Veracode), and Custom exploit development tools. Social Engineering & Phishing Expertise Social Engineering Assessments: Design social engineering tests to trigger human response to various threat scenarios. Phishing Simulations: Run phishing simulations ethically. Physical Security Testing: Perform on-site assessments through tailgating, badge cloning, and facility penetration. Awareness Training: Provide security awareness training based on assessment findings OSINT (Open Source Intelligence): Gather and analyze publicly available information for reconnaissance and social engineering preparation. Communication & Language Skills Excellent communication skills (both written and spoken) Effectively communicate complex technical concepts to non-technical stakeholders Strong presentation and public-speaking abilities Can professionally draft technical documentation and reports Professional Attributes Strong analytical and problem-solving abilities Attention to detail with a methodical approach to testing Ability to think like an attacker and anticipate security threats Commitment to ethical hacking principles and professional conduct Continuous learning mindset to stay current with emerging threats and technologies Research-Oriented Mindset: Can deep research in all efficacy to understand emerging vulnerabilities, attack vectors, and security trends. Innovation and Tool Development: Proactive approach to developing custom security tools, scripts, and methodologies for enhancing testing capabilities Creative thinking for developing novel attack scenarios and bypassing security controls Preferred Qualifications Certifications: OSCP (Added Advantage), GPEN, CRTO, and CRT Additional Experience (If any applicable) Experience with DevSecOps practices and CI/CD pipeline security Background in software development or system administration Knowledge of compliance frameworks (PCI DSS, HIPAA, GDPR, SOC2, ISO 27001) Experience with threat intelligence platforms and indicators of compromise Familiarity with containerization security (Docker, Kubernetes) Previous consulting or client-facing experience Location: Govt. Cyberpark, Calicut Experience: 3 – 5 Years Be it undertaking vulnerability assessment or performing in-depth penetration testing, your role as a senior VAPT consultant highly counts when it comes to safeguarding our clients’ critical assets by detecting threats and closing security gaps – proactively and efficiently. Where confidence, knowledge, and aptitude combine to effectively undertake high-profile security tests like ethical hacking, it is these qualities that we expect from you for the concerned role. Contact us if you believe you aptly fit in this role.
Posted 2 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Network Automation & Orchestration: Develop low-level automation using Ansible, Terraform, Python, and Puppet to configure routers, switches, firewalls (Cisco, Arista, Palo Alto), and enforce policy-driven changes across hybrid environments. Core Network Engineering: Hands-on expertise in Layer 2/3 protocols (MPLS, BGP, OSPF, VRRP, STP, VLANs) and physical/logical infrastructure design for large-scale, multi-region enterprise networks. Infrastructure as Code (IaC): Implement version-controlled, repeatable network provisioning using Terraform modules, YAML-based configs, and Git workflows to manage complete network lifecycles. Cloud Network Provisioning: Automate and manage cloud-native networking (VPCs, subnets, route tables, VPNs, Direct Connect, Transit Gateway, firewalls, NACLs, Security Groups) in AWS, Azure, and GCP. CI/CD for Network Ops: Integrate network changes into CI/CD pipelines (Jenkins, GitLab CI) for test-driven deployments with linting, validation, rollback, and minimal operational downtime. Internet & Perimeter Security: Configure and manage internet-edge security layers (firewall policies, DDoS protection, IPS/IDS, web proxies) and ensure secure ingress/egress traffic flows. Monitoring, Telemetry & Auto-Remediation: Deploy NMS/telemetry tools (SolarWinds, Prometheus, InfluxDB) and write custom scripts for real-time alerting, anomaly detection, and event-driven remediation. Troubleshooting & Packet Analysis: Perform low-level debugging using packet captures (Wireshark/tcpdump), flow telemetry, syslog, and routing table state analysis to resolve incidents in multi-vendor networks. Cross-Functional Collaboration & Documentation: Collaborate with CloudOps, DevOps, Security, and platform teams to align network architecture with application needs. Maintain up-to-date HLD/LLD, runbooks, topology maps, and compliance records. Innovation & Optimization: Evaluate SDN, SASE, Zero Trust, and AI-based networking solutions to continuously improve agility, reliability, and performance of the network ecosystem.
Posted 2 weeks ago
2.0 - 4.0 years
6 - 8 Lacs
Jaipur
Work from Office
About the Role We're seeking a skilled and proactive VoIP Engineer with at least 2 years of hands-on experience in SIP-based systems, Linux server management, and VoIP troubleshooting. If you've ever found beauty in a perfect SIP handshake or debugged NAT hell like a champ, youll feel right at home here. Youll be responsible for maintaining, optimizing, and expanding our IP telephony and unified communication infrastructureworking across Asterisk, FreeSWITCH, Kamailio, and other open-source tools. Key Responsibilities Deploy, configure, and manage VoIP infrastructure (Asterisk, FreePBX, Kamailio, OpenSIPS, or similar). Monitor and troubleshoot call quality issues, SIP signaling, RTP media streams, and NAT/firewall behavior. Manage Linux servers for VoIP applications service tuning, logs, security, cron jobs. Handle integrations with CRM, call recording, SIP gateways, SBCs, and media servers. Write and optimize dialplans, IVRs, and call routing logic using Asterisk or Lua/JSON for FreeSWITCH. Analyze PCAPs and SIP traces using Wireshark, sngrep, Homer, or similar tools. Work with networking and DevOps teams to ensure QoS, bandwidth, and latency optimization. Maintain documentation for configurations, deployments, and internal processes. Required Skills & Experience Minimum 2 years of VoIP experience in a production environment. Strong knowledge of SIP, RTP, SRTP, SIP registration, and NAT traversal techniques. Proficiency in Linux system administration (Ubuntu/RHEL) and bash scripting. Practical experience with VoIP monitoring and debugging tools (e.g., sngrep, tcpdump, Wireshark). Understanding of IP networking (TCP/UDP, DNS, DHCP, VLANs, routing). Ability to interpret SIP INVITE, 200 OK, BYE, REGISTER flows like poetry. Good-to-Have (Not Mandatory, but Gold) Familiarity with Kamailio, OpenSIPS, or other SIP proxy/registrar solutions. Experience with VoIP security measures (TLS, SRTP, fail2ban, SIP authentication). Exposure to SIPREC, TTS/STT, or AI-based call analytics. Understanding of number masking, multi-tenant PBX, or contact center integrations. Knowledge of monitoring stacks (Grafana/Prometheus) or VoIP-aware dashboards. DevOps-friendly skills: Docker, Git, CI/CD pipelines. Education Bachelors degree in Computer Science, Information Technology, Electronics, or relevant field.
Posted 2 weeks ago
6.0 - 11.0 years
19 - 34 Lacs
Pune, Chennai, Bengaluru
Hybrid
We are looking for an experienced Senior Networking Developer with expertise in developing and optimizing networking systems and protocol stacks. This role involves designing, implementing, and troubleshooting high-performance network solutions at the system and protocol level. Required Skills and Qualifications Technical Expertise: Experience in networking protocol or system-level development. Strong proficiency in C or C++ for low-level systems programming. In-depth knowledge of networking protocols, including L2/L3 protocols (e.g., Ethernet, ARP, IP, ICMP) and L4 protocols (e.g., TCP, UDP). Familiarity with advanced networking concepts such as QoS, load balancing, and multicast. System-Level Knowledge: Experience working with Linux networking subsystems (e.g., netfilter, iptables, eBPF). Hands-on experience with kernel-level networking stack development and optimization. Debugging and Analysis: Proficiency in network diagnostics tools (e.g., Wireshark, tcpdump, strace, gdb). Ability to troubleshoot issues at all layers of the OSI model. Preferred Skills Experience with high-performance networking technologies Experience with programmable network devices Experience with SDN controllers and related protocols like OpenFlow.
Posted 2 weeks ago
0 years
0 Lacs
India
Remote
Overview We are seeking an experienced and hands-on Level 3 NOC Engineer to join our Global Network Operations Center. This position plays a vital role in ensuring the performance, availability, and security of our edge compute platforms, SD-WAN environments (Versa), container workloads, and cloud-connected infrastructure. The ideal candidate will have extensive Linux and networking experience, a proactive mindset, and a passion for diving deep into technical issues to resolve incidents, improve systems, and support mission-critical applications in challenging, distributed environments. You’ll collaborate with engineering, support, and deployment teams and act as a senior escalation point within a 24/7 global operations model. Key Responsibilities Monitor and troubleshoot distributed edge compute and Versa SD-WAN platforms to ensure high availability and performance. Respond to escalated incidents from Level 1/2 teams, performing deep-dive diagnostics across Linux, virtualized, containerized, and cloud environments. Perform advanced troubleshooting of complex production systems—e.g., out-of-memory issues, application crashes, packet loss, or routing anomalies. Use observability and monitoring tools (e.g., Grafana, SolarWinds, DataMiner) to detect and act on system anomalies; contribute to alert optimization and dashboard tuning. Support changes and updates to compute nodes, appliances, and edge services under formal change control processes. Participate in service restoration, incident post-mortems, and root cause analysis. Collaborate on recurring issue identification and automation opportunities to reduce manual effort. Create and maintain operational documentation, troubleshooting guides, and SOPs/runbooks. Participate in a global 24/7 shift-based coverage as needed. Required Skills & Experience Extensive and strong hands-on experience with Linux system administration and troubleshooting in production environments is a must (e.g., out-of-memory issues, application crashes, connectivity issues). Familiarity with Type 1 and Type 2 hypervisors (e.g., KVM, VMware ESXi), including passthrough configuration, resource tuning, and troubleshooting. Experience with public cloud platforms (e.g., Azure, AWS), including VM provisioning, virtual networking, SSO setup, and datastore configuration. Solid understanding of IP networking protocols and services: TCP/IP, DNS, DHCP, NAT, VLANs, routing (BGP, OSPF, RIP), VPNs, proxies, and firewalls. Strong troubleshooting skills using network tools (e.g., ping, traceroute, tcpdump, Wireshark). Proficiency with virtual NICs, Linux network stacks, and interface configuration. Hands-on experience testing and troubleshooting REST APIs using Postman, Swagger, CURL, and Python scripts. Familiarity with reading Swagger definitions to automate or validate API workflows. Exposure to containerized workloads and orchestration, including Docker, Kubernetes, or K3s. Familiarity with infrastructure automation tools such as Ansible, Terraform, or Bash scripting. Foundational understanding of TPM, encryption, and measured/secure boot is a plus (can be taught internally). Experience with tools like ServiceNow, Jira, or other ITSM platforms for case and incident management. Strong written and verbal communication skills with the ability to clearly document issues, escalate appropriately, and collaborate across teams. Preferred Qualifications Experience supporting or deploying edge orchestration platforms (e.g., Zededa, Azure IoT Edge, AWS Greengrass). Exposure to hybrid or satellite-based connectivity environments, including high-latency or intermittent networks. Experience working in a managed services provider (MSP) environment, ISP/NOC, or systems integrator is preferred. Familiarity with zero-touch provisioning, telemetry pipelines, or site/network architecture at the edge is a plus. Why Join Us? Work at the cutting edge of network operations, edge computing, and satellite systems, enabling global connectivity in the most remote and demanding scenarios. Be part of a collaborative, fast-moving team that values technical depth, mentorship, and continuous learning. Working at Speedcast: At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place. We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day. Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels. Top reasons why people love working at Speedcast: Our global presence – you get to work with clients and colleagues all over the world, in every continent Talented teammates – your co-workers are the best and brightest in the industry Industry leadership – be part of the latest advancements shaping the future of communications Ability to develop skills – work across departments to gain new skills and valuable experience Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field. Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system. Work on diverse projects – every day is different with our customers from a range of industries around the world Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available by visiting the below link: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.
Posted 2 weeks ago
0 years
0 Lacs
Noida
On-site
Job Description We are looking for a skilled and passionate FreeSWITCH & Kamailio Developer to join our on-site team in Noida Extension . The ideal candidate will help us build a scalable, secure, and high-performance PBX platform tailored for enterprise-level VoIP deployments. You will be responsible for designing, customizing, and maintaining cloud telephony systems, optimizing call flows, and handling SIP signaling at scale. This role is perfect for someone with deep technical knowledge of VoIP architecture and a hands-on approach to real-time communications. Responsibilities Design and maintain scalable cloud telephony infrastructure Customize FreeSWITCH for audio/video conferencing (4000–5000 concurrent calls) Deploy FreeSWITCH behind load balancers for high availability Debug SIP signaling and analyze RTP/media streams (Wireshark, sngrep) Integrate codecs (PCMU, PCMA, G729, Opus) and support SDP offer/answer models Develop API-integrated PBX systems in coordination with frontend/backend teams Configure RTP Proxy and handle NAT traversal (TURN/STUN) Set up and manage SIP proxy servers (Kamailio/OpenSIPS) Work on SBCs to ensure secure and reliable call routing Bonus: Experience with WebRTC, SIPX, SMPP, and H.323 Required Skills Hands-on experience with FreeSWITCH, Asterisk, or similar VoIP platforms Strong knowledge of SIP, RTP, RTCP, NAT traversal, and TLS Experience in Kamailio/OpenSIPS configuration and routing logic Proficiency in Linux system administration and shell scripting Familiarity with tools like sngrep, tcpdump, and Wireshark Ability to debug and optimize VoIP call flows and media streams Excellent troubleshooting and problem-solving skills Bachelor's degree in Computer Science, IT, or related field Experience in telecom or VoIP support environment is a plus Job Types: Full-time, Permanent Pay: ₹13,650.56 - ₹100,000.00 per month Benefits: Commuter assistance Flexible schedule Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 2 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Us At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 240 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web. About The Job: As a Developer Support Engineer, you'll be the go-to expert for helping customers integrate with our Web Scraping API (Zyte API) and Cloud Spider Deployment Platform (Scrapy Cloud). You'll troubleshoot API issues, resolve scraping blocks, help deploy and debug crawlers in the cloud, and assist with usage and billing questions — whatever it takes to keep our customers get-going with their business! We are big fans of Continuous Improvement and use metrics to measure and improve our processes. Whenever possible we suggest improvements to our products and write our own tools in order to give the best possible service to our customers. About you: You are extremely well organised and self-motivated - essential because we're a remote team. You are a creative problem solver with think-outside-the-box and can-do attitude and have a passion for great customer service. Roles & Responsibilities: Debug and resolve API errors, failed requests, and integration issues Investigate website blocking behavior (e.g., bot detection, captchas, IP bans) Recommend and adjust scraping settings like browser fingerprinting, header tuning, proxies, and rendering modes Assist with custom setups and edge-case data extraction requests Support customers in deploying and managing spiders on our cloud platform Analyze logs and runtime behavior of spiders to diagnose failures or inefficiencies Help customers retrieve structured data using AI extraction and quickfixes Assist users with billing questions, plan upgrades, and usage diagnostics Write clear and concise explanations, technical walkthroughs, and documentation Collaborate with engineering/product teams to communicate bugs or suggest improvements based on user feedback Strong customer focus with a mindset for preventing future recurrence of issues and be an advocate for customers to get the best value possible Demonstrate leadership and ability to work independently to resolve complex technical issues Maintain technical documentation, troubleshooting guides and AI bots Provide assistance to internal groups in Zyte to troubleshoot issues and make configuration changes Effectively collaborate within the team and with other teams to constantly improve the processes and tools for greater efficiency and better customer satisfaction Be available to participate in the weekend shift - approximately one weekend every month for additional compensation Requirements 3+ years of support or equivalent experience in a customer facing role Good understanding of HTTP, browser behavior, browser stack, headless browsers, web scraping techniques, and anti-bot mechanisms Strong grasp of Python to be able to write and debug code. Prefer familiarity with additional languages such as Javascript, Node.js, Typescript, Java, Javascript, .net/C#, Golang Experience debugging REST APIs (using Postman, curl, or directly in code) Experience with web scraping tools or libraries (e.g., Puppeteer, Playwright, Selenium, BeautifulSoup, Scrapy) Good understanding of web applications, client utilities, browserstack, headless browsers and developer tools in browsers. Familiarity with tools such as Wireshark, tcpdump, Burp Suite etc to intercept and debug network traffic. Understand browser engines, browser fingerprinting, and ad-blocker mechanisms Comfortable with Linux/UNIX or Mac Terminal command-line for efficient scripting and automation Excellent verbal and written English skills and ability to articulate a complex system or problem based on the type of audience Strong team player with good analytical and technical writing skills Ability to multi-task and manage multiple priorities and commitments Benefits By joining the Zyte team, you will: Become part of a self-motivated, progressive, multi-cultural team Have the freedom & flexibility to work remotely Get the chance to work with cutting-edge open source technologies and tools
Posted 2 weeks ago
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