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0 years
5 - 7 Lacs
Hyderābād
On-site
About Providence Providence, one of the US’s largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, ‘Health for a better world’, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services. Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US. Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale. Why Us? Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation What will you be responsible for? Provide technical support for the Firewall Engineeringteam to produce technical solutions into designing,implementation. Contribute to improving processes, documentation, pre-empt risks, interaction with end users, vendors supportstaff and IS departmental staff. What would your day look like? Design, Troubleshoot, implement, and maintain solutionsas well as develop and maintain documentation. Manage planning, designing, and implementingautomation replacing manual work wherever feasible. Who are we looking for? A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications A senior Network Engineer who has extensive workexperience into Palo Alto Firewalls, Routing & Switchingand SDWAN technologies. Configure, manage, and troubleshoot : Palo AltoFirewalls (Panorama, Prisma Access, WildFire, URLfiltering, Threat Prevention, Prisma Implement security policies, NAT, VPNs (GlobalProtect),and Zero Trust architectures Having extensive knowledge on Networking along withtheir operations, benefits, and constraints. Proficiency inbasic Security Technologies such as Firewalls. Familiarity with SDWAN solutions, which involvesextensive knowledge on routing protocols such as BGP,OSPF, EIGRP Deploy and manage SD-WAN solutions (Cisco Viptela,Fortinet, Versa, or VMware Velocloud) Proficiency in networking basics encompassing TCP/IPprotocols, OSI model, routing, switching, and elementarynetwork issue resolution. Certifications: Palo Alto Networks Certified NetworkSecurity Engineer (PCNSE), Cisco CCNP, VMWareSDWAN certification are preferred certifications Providencene Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct. Providence Providence’s vision to create ‘Health for a Better World’ aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct.
Posted 3 weeks ago
0 years
0 Lacs
Hyderābād
Remote
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your future role Take on a new challenge and apply your software engineering expertise in a cutting-edge field. You’ll work alongside innovative and collaborative teammates. You'll play a pivotal role in designing and developing software solutions that power the future of mobility. Day-to-day, you’ll work closely with teams across the business (engineering, product management, and quality assurance), lead architecture design reviews, and optimize software performance, among other responsibilities. You’ll specifically take care of creating robust software architectures for desktop applications, but also ensure seamless integration with communication protocols and databases. We’ll look to you for: Designing and implementing scalable software architectures for transportation systems Leading software development projects and ensuring high-quality deliverables Collaborating with cross-functional teams to define technical requirements Optimizing software performance and refactoring code as needed Ensuring compliance with agile development practices Mentoring junior developers and fostering a culture of continuous learning All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Engineering degree in Computer Science, Software Engineering, or a related field (Master’s degree is a plus) Proven experience as a Software Architect with a strong portfolio of successful projects Proficiency in Python and C programming languages Knowledge of communication protocols (Ethernet, TCP/IP, UDP, NTP, etc.) Understanding of software development methodologies and lifecycle Familiarity with version control systems, such as Git Knowledge of user interface design principles for desktop applications Experience in performance optimization and code refactoring Experience with railway signaling software or other transportation-related systems (desirable) Knowledge of databases (MySQL, InfluxDB, MongoDB, NoSQL, Prometheus, RethinkDB, or Redis) and communication protocols (Profibus or Modbus) is a plus Strong problem-solving skills and ability to think critically and independently Excellent English communication skills, both written and verbal Ability to work effectively in a collaborative team environment and lead projects autonomously Detail-oriented with a commitment to delivering high-quality software solutions Ability to work with remote collaborators Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our inclusive and agile working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership roles or specialized technical expertise Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. Job Segment: User Experience, Quality Assurance, Computer Science, Product Manager, Technology, Marketing, Operations
Posted 3 weeks ago
0 years
6 - 8 Lacs
Hyderābād
On-site
Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Proxy Engineer/Consultant Specialist. In this role, you will: The Proxy engineering team provides HSBC applications with a simple, reliable, secure way to connect to internet and cloud services. The role requires a candidate with demonstrable experience of working with proxy products that we can use to build and deliver business solutions to our internal HSBC customers and peers. The role requires an ability to work with other teams and platforms; diagnose technical issues; suggest design fixes and improvements; co-ordinate analysis workshops; undertake technical change in a a controlled environment; OAT/UAT system analysis. As an SME you will ensure the designs and solutions delivered are of high quality, align with HSBC strategies, and follow best practice. You will work as part of an Agile team to achieve set project deliverables. Work within the Proxy Engineering pod, covering Agile development of Proxy associated Infrastructure/Services related products, 3rd level support of said products, technical documentation, verbal and written communication, financial management. Design, build and deliver high quality technical engineering solutions on proxy platforms Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team and its products. Maintain an agile mind-set by adopting the practices and processes identified as being required for our new engineering pods, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) Understand and follow product strategy and vision. Identify continuous improvement opportunities within the team, focusing on automation & process improvement Work collaboratively with staff within the platform to identify and agree product improvement. Requirements To be successful in this role, you should meet the following requirements: Bluecoat/Zscaler/Proxy experience TCP/IP HTTPS/SSL Experience of working on large infrastructure deployments. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
Posted 3 weeks ago
5.0 years
4 - 5 Lacs
Hyderābād
Remote
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Attend Walk-up users (including Leaders) for technical issues, efficiently and professionally, in a face to face interaction with end user or remotely Troubleshoot & resolve OS, Network, Office 365, VPN, corporate applications issues with personal technical expertise or use Knowledge Library If required, assign issues to the appropriate support group as needed Follow the escalation procedures according to service level agreement Use remote control tool to assist end users when needed Provide an accurate record of each call in incident management tracking tool, Service Now Demonstrate a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function Act as a technical resource to others to resolve problems, issues, errors or related Anticipate customer needs and proactively identifies solutions Plan, prioritize, organize and complete work to meet established objectives Inventory management of Laptops and Peripherals Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's Degree or higher level of education 5+ years of experience with PC operating systems including latest Operating System, Windows 11, Windows 11, MAC OS 3+ years of experience in a customer service role 3+ years of Technology Support experience Hands-on skills for laptop parts’ swap /replacement Experience with Networking Principles, Internet Protocol Suite (TCP/IP), Local Area Networks (LAN) and Wide Area Networks (WAN) Experience with Office 365 (Word, Excel, PowerPoint, OneNote etc.) Mobile device support experience (Android and IOS) Proven written / verbal communication skills Proven ability to enjoy challenging troubleshooting situations and pays attention to details Proven highly motivated individual with excellent consumer facing skill - sets Proven self - starter and able to work independently while being part of a decentralized team At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 3 weeks ago
40.0 years
7 - 10 Lacs
Gurgaon
On-site
Vacancy Name Network & Security Engineer Requisition No VN3876 Time Type Full Time Location Gurgaon Office Additional Location Country India Job Description Say yes to a better tomorrow! SHL, People Science. People Answers. Ever wondered what it takes to defend a company’s digital infrastructure against evolving cyber threats? We’re seeking a Network Security Engineer to protect SHL’s networks and cloud environments by designing and implementing cutting-edge security solutions. If you excel at decoding intricate security difficulties, monitoring for threats, and driving proactive defences while collaborating across teams, this role offers a unique chance to make a tangible impact. Can you blend deep technical expertise, strategic insight, and a vigilant mindset to keep our systems secure and resilient? If so, we’d love to hear your vision! A great benefits package is offered in a culture where career development, with ongoing manager guidance, collaboration, flexibility, diversity and inclusivity are all intrinsic to our culture. There is a huge investment in SHL currently so there’s no better time to become a part of something transformational. What You’ll Be Doing Design and guide network security tools—firewalls, IDS/IPS, VPNs, SASE. Implement AWS security services (WAF, Shield, GuardDuty, IAM, Security Hub). Monitor network activity and attend to security incidents. Troubleshoot application, network, and authentication issues. Conduct risk assessments, firewall reviews, and assist audits. Collaborate across teams to strengthen security posture. What We’re Looking For Essential TCP/IP, routing, switching, SD-WAN, DNS, and load balancing. Familiarity with cloud security and AWS security services. Incident response, scripting (Python, PowerShell), and monitoring tools (SolarWinds, PRTG). Familiarity with NIST, ISO 27001, and CIS frameworks. Excellent troubleshooting, communication, and collaboration experience. Desirables: Incident management and ticketing systems like ServiceNow or Jira. Experience with cloud network infrastructure (AWS, Azure, Google Cloud) Prior experience aiding 24x7 operations in a global NOC environment. Get In Touch Find out how this unique opportunity can help you achieve your career goals by applying to our knowledgeable Talent Acquisition team. Choose a new path with SHL. Apply now and secure your future with SHL. About Us We unlock the possibilities of businesses through the power of people, science and technology. We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation. When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale. What SHL can offer you SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.
Posted 3 weeks ago
3.0 - 5.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. ResponsibilitiesvInstalling and configuringCISCO/Versa/Fortiner/Lavelle SD-WANRouters vInstallingandConfiguringaNetworkInstalling,Configuringandoperatesrouted LAN&routedWANConfiguringIP,BGP, OSPF, RIP,IGRP,EIGRP.vCreating users, groups and setting uppolicy for a user's andgroups.vConfigurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recoveryoperation.vAnalysisofLANnetwork/SD-WANtodeterminenetworkperformanceproblems.Providedsolutionsand documentation.vConfigurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters andswitches.vCarrying out DR (Disaster Recovery) testfor both connectivity and devices for everymonthvInvestigating, diagnosing, and resolvingall network issues by coordinating withusers.vReplacing the network hardware in case offailures and upgradation.vDeploying Cisco Routers and Switches asper the projectrequirement.vCoordinating with ISP vendors in case oflinkfailurevNetwork connectivitytroubleshootingvIn-Depth Knowledge on Routing andSwitchingProtocols.vExperience in Deploying and ManagingCisco Viptela based SDWANInfrastructure.vDeepunderstanding of the functionality and operations of ViptelaSDWAN Components (vBond,vSmart,vManage).Versa Components Versa Director, Versa Concerto, Versa Analytics, Versa TitanvUnderstanding of Overlay and Underlayconcepts.vExperience in creating/ModifyingConfiguration templates in CiscoSDWAN.vIn-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregationetc.vExperience in packet tracer tools likeWiresharketc.vClear understanding ofTCP/IPvExperience in handling routing platformslike. ASR and ISR series Ciscorouters.vResponsiblefor managing/monitoring/troubleshooting the SDWAN, FMC and NetworkInfrastructure in theDC, DR andbranchlocations.vResponsible for Coordinating with the OEMto resolve P1issues.vAllIT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendormanagement.vResponsiblefor work on Vulnerability componentvMajorIncident Handling:Leadthe response and resolution efforts for major incidents impacting networkservices.Coordinatewith technical teams, stakeholders, and vendors to minimize downtime and restoreservices.Conductpost-incident reviews and implement preventive measures.vBusinessContinuity Planning (BCP):Developand maintain business continuity plans for network operations.Identifycritical network components and implement redundancy measures.Conductregular drills and tests to ensure readiness for potential disruptions.vTicketingand Reporting:Overseethe ticketing system and ensure timely and accurate ticket resolution.Analyzeticket data to identify trends, recurring issues, and opportunities forimprovement.Generate reports on network performance,incidents, and service-level agreements (SLAs).
Posted 3 weeks ago
4.0 - 9.0 years
10 - 14 Lacs
Pune
Work from Office
JobDescription TATA Communications ServiceOperations Centre is the single point of contact for all customers of theInternational SOC division. Customer Service Engineers have the primeresponsibility to receive, troubleshoot , resolve , escalate and closeCustomers incidents and requests, delivering superior customer service, UKbusiness hours.Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs
Posted 3 weeks ago
1.0 - 4.0 years
12 - 17 Lacs
Pune
Work from Office
The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose of your Role To support Microsoft Teams Direct Routing and Meeting rooms for customers. You will be accountable for (Key Responsibilities) Use proactively. Reporting and handling customer call for review of serManaging Teams Direct Routing infrastructure of the customer. Manage Endpoints like SBC, gateway, and Meeting room endpoints. Working on reported tickets and maintaining SLA. Working on any issues reported by customer and responding to emails. Monitoring the service, identifying, and fixing the issvice. Desired Skill setsDemonstration of problem-solving skillsPrior experience in providing technical support in fast paced, high availability, 24X7 environments.Knowledge of network, operation systemsGood communication skills Team player Quick Learner. You have (Qualification and exp) Knowledge and experience on SIP and telephony devices. Good understanding of Microsoft Teams Good understanding of VOIP devices. Knowledge and experience in managing SBC\Gateways. Managing Teams Direct Routing. Managing Microsoft Teams Room Systems.
Posted 3 weeks ago
0.0 - 1.0 years
11 - 15 Lacs
Chennai
Work from Office
Job Description The role is responsible for software development /testing/deployment/debugging process. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Writing effective and scalable code/test case Debugging and deploying applications Providing support for production environment Preparing software development calendar Preparing reports and dashboards on project time deviations, rework time etc Conducting development testing and reports testing issues to supervisor Identifying and tracking bugs, assessing nature of bugs, and executing corrective actionsDesired Skill sets Good programming skills Familiar with software applications and tools Good Knowledge on coding/testing environment
Posted 3 weeks ago
7.0 years
30 - 60 Lacs
India
Remote
Senior VPP Developer – Remote (India) with Future Relocation to Hyderabad Position: Senior VPP Developer (Remote, India) Experience Required: 7+ years in high-performance networking & data plane development Salary Range: ₹30 LPA – ₹60 LPA (Negotiable for exceptional candidates) Work Mode: Remote (Initial), with relocation to Hyderabad (after probation) Employment Type: Full-time About The Role We are looking for a Principal/Senior VPP Developer to lead the design and optimization of next-gen networking solutions using Vector Packet Processing (VPP), DPDK, and cloud-native technologies . This is a high-impact role where you will architect low-latency, high-throughput data plane systems for enterprise and cloud environments. You will work alongside top-tier engineers, open-source contributors, and cloud architects to build cutting-edge networking appliances, SDN/NFV solutions, and security frameworks . Detailed Responsibilities Core VPP & DPDK Development Design, develop, and optimize VPP plugins for custom packet processing. Enhance VPP performance (throughput, latency, scalability) using DPDK, AF_XDP, or eBPF. Debug packet drops, bottlenecks, and race conditions in VPP-based systems. Implement custom forwarding algorithms (L2 switching, L3 routing, ACLs, NAT). Work on SR-IOV, Vhost-user, and hardware offloads (NICs like Mellanox, Intel). Networking Protocols & Security Deep expertise in L2/L3 protocols (Ethernet, VLAN, IPv4/IPv6, ARP, ICMP). Implement L4 features (TCP/UDP optimization, connection tracking, load balancing). Develop IPsec VPNs, TLS/SSL acceleration, and firewall policies. Work on tunneling protocols (VXLAN, GRE, Geneve, MPLS). Cloud & Kubernetes Integration Integrate VPP with Kubernetes CNI plugins (Calico, Cilium, Multus). Optimize VPP for cloud-native workloads (AWS EKS, Azure AKS, GCP GKE). Experience with service meshes (Istio, Envoy) is a plus. Performance Benchmarking & Optimization Use TRex, iPerf, or MoonGen for traffic generation & benchmarking. Profile VPP using perf, VTune, or DPDK’s telemetry. Optimize CPU pinning, NUMA awareness, and memory allocation. DevOps & Automation Build CI/CD pipelines for VPP deployments (Jenkins, GitLab CI). Automate testing using Robot Framework, PyTest. Experience with Ansible, Terraform, or Kubernetes Operators is a plus. Leadership & Collaboration Lead architecture discussions and mentor junior engineers. Contribute to open-source projects (FD.io, DPDK, VPP). Work with cross-functional teams (Product, QA, SRE). Mandatory Skills & Tech Stack Core Expertise (Must Have) ✔ VPP (Vector Packet Processing) – Plugin development, performance tuning ✔ DPDK (Data Plane Development Kit) – Poll-mode drivers, memory management ✔ C/C++ (Advanced) – Memory optimization, multi-threading, lock-free algorithms ✔ Linux Networking – Kernel bypass, XDP, eBPF, tc, iptables Networking Protocols (Must Have) ✔ L2: Ethernet, VLAN, QinQ, MAC learning ✔ L3: IPv4/IPv6, ARP, ICMP, Routing (OSPF, BGP) ✔ L4: TCP/UDP optimizations, NAT, Load Balancing ✔ Security: IPsec, SSL/TLS, Firewall (nftables, conntrack) Cloud & Virtualization (Good to Have) ✔ Kubernetes Networking (CNI, Cilium, Calico) ✔ Public Cloud (AWS VPC, Azure Networking, GCP Hybrid Connect) ✔ Virtualization (KVM, QEMU, SR-IOV, Virtio) Tools & Debugging (Must Have) ✔ Traffic Generators: TRex, iPerf, MoonGen ✔ Debugging: GDB, Wireshark, perf, Valgrind ✔ Profiling: VTune, DPDK Telemetry, Flame Graphs Qualifications & Experience ✅ Bachelor’s/Master’s in CS, EE, or related field (PhD is a plus). ✅ 7+ years in networking/data plane development . ✅ 3+ years of hands-on VPP/DPDK experience (open-source contributions preferred). ✅ Strong background in Linux kernel networking, performance tuning, and distributed systems . ✅ Experience with cloud networking (AWS/Azure/GCP) is a plus . Why Join Us? 🚀 Work on bleeding-edge networking tech (VPP, DPDK, eBPF, Cloud-Native). 💻 100% remote initially, then relocate to Hyderabad (hybrid flexibility). 💰 Top-tier compensation (₹30L – ₹60L) + bonuses + stock options (for senior hires) . 🌍 Collaborate with global experts & open-source communities (FD.io, Linux Foundation) . 📈 Fast-track career growth (Principal Engineer/Architect path). How to Apply? If you are a VPP/DPDK expert passionate about high-speed networking , we want to hear from you! Skills: vpp (vector packet processing),public cloud (aws, azure, gcp),dpdk (data plane development kit),networking,profiling tools (vtune, dpdk telemetry),debugging tools (gdb, wireshark),optimization,kubernetes networking,kubernetes,traffic generators (trex, iperf, moongen),vpp,linux,l2/l3/l4 protocols,c/c++,linux networking,azure,cloud
Posted 3 weeks ago
0 years
1 - 4 Lacs
India
On-site
1. Should have Sound knowledge in the domain of Pharma and Oil, Gas Process, chemical plant and hospitals. 2. Expertise in Siemens/Honeywell Control System, or Expertise in any other make. 3. Experience at working both independently and in a team-oriented, collaborative, environment is essential, Lighting Control, Energy and ICT systems knowledge will be an added advantage. 4. Need to handle independently the project from kick off meeting to project Handover system which include Scope definition, Project Documentation, PLC / SCADA Development, Panel Manufacturing Coordination, FAT, Site installation and commissioning etc. 5. Trouble shooting Knowledge in VFD (ABB, AB, Siemens drives) 6. Excellent communication skills - both verbal and written. 7. Knowledge of AutoCAD and Microsoft Office like (Microsoft Visio, outlook, PowerPoint, excel) will be mandatary. 8. Prepare BOM & Electrical Design, Familiar with PLC drawings, MCC (control Panels), E-Plan Electrical Knowledge. 9. Knowledge of networking protocols like (Modbus, BACNET, Profinet, Ethernet IP, TCP IP, Recommended Standard (RS-232, RS- 422, and RS-485)) 10. Certifications of different like Siemens, Honeywell, ALLEN BRADLEY, Mitsubishi, EasyIEP, etc. would be appreciated. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Posted 3 weeks ago
3.0 - 6.0 years
3 - 7 Lacs
Surat
Work from Office
Skills Required Python Linux Programmer Qt/QtML Base Machine Application Familiar with MySQL and Protocol like Modbus,CAN,Ethernet, TCP/IP etc Hands-on Knowledge of Linux Programming ,Scripting & Administration,Image Processing&Automation Testing Annual bonus Health insurance
Posted 3 weeks ago
8.0 years
3 - 4 Lacs
Noida
On-site
Join our Team About this opportunity: We are now looking for a Senior Security Engineer professional for our Managed Security team. This job role has accountability for researching, designing, engineering, implementing, and supporting security solutions in partnership with the respective stakeholders within Ericsson and / or customer organization and / or 3rd Party Providers. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do: Design, implement, manage, monitor, and troubleshoot cybersecurity defenses, including configuration management, network security, systems security, and monitoring systems / tools. Participate in planning and audit scope development as well as project execution as a critical team member on complex technology related assessments. Play an active role in the design and execution of infrastructure initiatives to ensure an evolving adherence to industry best practices for information security. Lead the execution of the assessment of specific technical areas of a project, supervising other team members and providing coaching where needed. Perform Security Incident Management, including but not limited to: supporting SIEM tools, integrating logs into the tool, creating and modifying rules, investigating and resolving alerts, automating tasks. Research new and emerging threats to gain insight into the evolving threat landscape, and share knowledge with the team. Promote new ideas and new ways of executing projects and internal infrastructure enhancements. Innovate and automate repetitive activities and corrective actions, including broader automation initiatives. Analyzes and recommends security controls and procedures in business processes related to use of information systems and assets, and monitors for compliance Responds to information security incidents, including investigation of countermeasures to and recovery from computer-based attacks, unauthorized access, and policy breaches; interacts and coordinates with third-party incident responders, including law enforcement The skills you bring: Strong knowledge of information security Strong knowledge of SIEM tools (such as McAfee ESM, QRadar, ArcSight, Splunk, etc.), scanning tools (Nessus, Qualys, IBM AppScan, etc.) and PAM tools (BeyondTrust, CyberArk, etc.) Strong knowledge of both Linux-based and MS Windows-based system platforms with a strong technical understanding and aptitude for analytical problem-solving Strong understanding of enterprise, network, system and application level security issues Strong understanding of enterprise computing environments, distributed applications, and a strong understanding of TCP/IP networks along with available security controls (technical & process controls) for respective layers Good understanding of the system hardening processes, tools, guidelines and benchmarks Fundamental understanding of encryption technologies Participate in the out-of-hours on call rotation, providing technical support to the business for incidents Strong knowledge sharing and collaboration skills Deliver results and meet customer expectations Excellent communication skills; English is a must Key Qualifications: Education: BE/ B.Tech (Telecommunication/ Computer Science) Minimum years of relevant experience: 8 to 15 years experience with at least 8 years in IT and 7 years in Security ITIL certification, CCSP, OSCP, Security +, CISSP or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Bangalore Req ID: 769624
Posted 3 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description As a Senior NOC Engineer , you will play a vital role in ensuring the health, stability, and uptime of our production systems. This is a hands-on, operational role requiring a deep understanding of system administration, networking, and incident response. You’ll act as the first line of defense during outages and performance issues, with responsibility for real-time monitoring, troubleshooting, and driving incident resolution in a 24/7 environment. If you enjoy working with infrastructure at scale and thrive in fast-paced environments, this is the role for you. Roles & Responsibilities Monitor production systems and applications to ensure consistent uptime, performance, and availability Respond to and manage incidents, alerts, and outages in real time, coordinating appropriate responses Conduct root cause analysis (RCA) and implement corrective and preventive actions Troubleshoot system, application, and network issues escalated by monitoring systems or support teams Participate in 24/7 shift rotations, including weekends and holidays, to ensure continuous support Collaborate with engineering and product teams to improve observability and monitoring frameworks Develop and update SOPs, runbooks, and internal knowledge bases to ensure process consistency Maintain compliance with internal security, audit, and operational standards Recommend and implement automation and monitoring improvements to increase efficiency and reduce incident frequency Engage in post-incident reviews and help drive blameless postmortems and process improvement initiatives Qualifications 3+ years of hands-on experience in Linux/Unix systems administration and network troubleshooting Solid grasp of internet and network protocols: DNS, DHCP, TCP/IP, NTP, SMTP, VPNs, HTTPS, TLS, IPSec Experience monitoring and managing applications like Apache, Tomcat, MySQL Proficient in scripting using Shell, Python, or Ruby for automation Experience with monitoring/logging tools such as Nagios, Datadog, New Relic, ELK, Splunk, or Sumo Logic Familiarity with incident management platforms like PagerDuty, JIRA, or ServiceNow Basic knowledge of web technologies including HTML, CSS, JavaScript, and backend fundamentals Experience with public cloud platforms (preferably AWS) Hands-on experience with Docker and Kubernetes Working knowledge of CI/CD pipelines and tools like Jenkins Familiarity with Infrastructure-as-Code using Terraform Excellent communication skills and ability to work with cross-functional teams including DevOps, SRE, and Security Skills Inventory Production Monitoring : Real-time infrastructure and application monitoring for uptime and performance Incident Response : Timely identification, escalation, and resolution of production issues Root Cause Analysis : Investigation and documentation of service-impacting events Linux/Unix Administration : Deep expertise in managing server environments Networking Fundamentals : Strong understanding of protocols like DNS, DHCP, TCP/IP, VPN Scripting & Automation : Writing scripts in Shell/Python/Ruby to automate tasks Monitoring & Logging Tools : Hands-on use of tools like Datadog, ELK, Nagios, Splunk Cloud Infrastructure : Working with AWS or equivalent public cloud platforms Containers & Orchestration : Knowledge of Docker and Kubernetes CI/CD & DevOps : Familiarity with Jenkins and deployment pipelines Infrastructure as Code : Basic experience using Terraform Collaboration : Strong coordination with SRE, Security, and Engineering teams Compliance & Documentation : Creating SOPs, playbooks, and ensuring adherence to policies Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
2.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Role Overview: As a key player in the Customer Support team, you will work under the Customer Support Manager, troubleshooting complex technical issues, and collaborating closely with engineering and service delivery teams. You’ll combine technical expertise with excellent customer service, making you a vital part of our support operations. A degree in Computer Science/Engineering and strong communication skills are preferred. Candidates must be fluent in English, quick learners, positive-minded, and willing to travel. Key Responsibilities: Follow system support guidelines and prioritize faults to meet SLAs. Investigate/reproduce system/network issues. Lead Root Cause Analysis reports post-event. Execute system configuration changes within given access rights and approval. Handle and clear assigned Trouble Tickets. Provide technical expertise and assist in documentation. Participate in technical discussions to improve network performance. Handle second-level service problem restoration and emergencies. Analyze traffic, tune solutions, and present results to customers/account managers. Create knowledge base articles and develop feedback mechanisms. Collaborate with other Technical Support Engineers and share best practices. Essential Skills/Qualifications: Telecom support experience preferred; product support experience is a plus. Scientific degree with 2-8 years of technical support experience in software/telecom. Strong Unix/Linux administration and troubleshooting skills. Expertise in TCP/IP, networking (OSI layers 2-7), and network analysis (Wireshark, tcpdump, etc.). Linux System Administration/DevOps with deployment and automation emphasis. Experience with SQL, RDBMS, LDAP, Public/Private Clouds, and Virtualization (AWS, OpenStack, VMWare). Understanding of CI/CD, Ansible, Jenkins, and DevOps concepts. Excellent communication and interpersonal skills with a problem-solving mindset. What we can offer you: Hybrid working Model. The opportunity to work with a Industry Leading organisation and the forefront of telecommunication security industry where a great performance is quickly recognized. Competitive Salary Paid health care plan(General Insurance, Term life cover, Accidental Insurance and Travel Insurance) Company Bonus Scheme A few final details Full time/40 hours per week Location: Pune Expected start date: Immediately Enea is an equal opportunities employer. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize, and protect communications between companies, people, devices, and things worldwide. We are present in over 80 markets and billions of people rely on our technology daily when they connect to mobile networks or use the Internet.
Posted 3 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities v Installing and configuring CISCO/Versa/Fortiner/ Lavelle SD-WAN Routers v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP, BGP, OSPF, RIP, IGRP, EIGRP. v Creating users, groups and setting up policy for a user's and groups. v Configuration and Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform data backups and disaster recovery operation. v Analysis of LAN network/SD-WAN to determine network performance problems. Provided solutions and documentation. v Configuration and Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading of routers and switches. v Carrying out DR (Disaster Recovery) test for both connectivity and devices for every month v Investigating, diagnosing, and resolving all network issues by coordinating with users. v Replacing the network hardware in case of failures and upgradation. v Deploying Cisco Routers and Switches as per the project requirement. v Coordinating with ISP vendors in case of link failure v Network connectivity troubleshooting v In-Depth Knowledge on Routing and Switching Protocols. v Experience in Deploying and Managing Cisco Viptela based SDWAN Infrastructure. v Deep understanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage). Versa Components – Versa Director, Versa Concerto, Versa Analytics, Versa Titan v Understanding of Overlay and Underlay concepts. v Experience in creating/Modifying Configuration templates in Cisco SDWAN. v In-Depth Understand of Switching Protocols like VLAN, STP, Aggregation etc. v Experience in packet tracer tools like Wireshark etc. v Clear understanding of TCP/IP v Experience in handling routing platforms like. ASR and ISR series Cisco routers. v Responsible for managing/monitoring/troubleshooting the SDWAN, FMC and Network Infrastructure in the DC, DR and branch locations. v Responsible for Coordinating with the OEM to resolve P1 issues. v All IT assets irrespective of installed or third-party vendor installed, the engineer support must be provided by the resources as vendor management. v Responsible for work on Vulnerability component v Major Incident Handling ü Lead the response and resolution efforts for major incidents impacting network services. ü Coordinate with technical teams, stakeholders, and vendors to minimize downtime and restore services. ü Conduct post-incident reviews and implement preventive measures. v Business Continuity Planning (BCP) ü Develop and maintain business continuity plans for network operations. ü Identify critical network components and implement redundancy measures. ü Conduct regular drills and tests to ensure readiness for potential disruptions. v Ticketing And Reporting ü Oversee the ticketing system and ensure timely and accurate ticket resolution. ü Analyze ticket data to identify trends, recurring issues, and opportunities for improvement. Generate reports on network performance, incidents, and service-level agreements (SLAs).
Posted 3 weeks ago
70.0 years
0 Lacs
Vadodara, Gujarat, India
On-site
Lauritz Knudsen Electrical and Automation Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry. L&T Switchgear is now Lauritz Knudsen Electrical & Automation. Position Title: Manager/ Senior Manager - Embedded Hardware Design Engineer Work Location: Mumbai Education Qualification: BE (Electronics/ Electronics-communication/industrial) Experience: 5-10 years Key Responsibilities/Deliver: Design and development of Electronics Hardware, & its testing Power supply design – SMPS topologies, DC-DC converters, High frequency transformer design. Analog & Digital circuit design, its signal integrity– Simulation in Pspice, LTSpice, ModelSI IGBT/MOSFET Gate Drivers design, PWM techniques, Snubber design EMI-EMC Filter Design implementation in electronics circuit design, with compliance of Surge, EFT, ESD, CE,CS RE,RS etc. Heatsink calculations, Components selections like Capacitors, LDOs, Inductors, X,Y Capacitors Knowhow of various IEC, CE, UL, standards PCB layout understanding, review. Knowledge of various communication protocols like RTU, USB, CAN, TCP, Profibus, etc. from hardware design perspective. Knowledge of various reliability testing like, HALT, ALT etc. Functional Competencies: Embedded Hardware Design EMI/EMC standard understanding Simulation skills Desired Overall Skills: Effective communication Team player – Individual contributor Creative and open to learn Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Schedule: Full-time Req: 009CD2
Posted 3 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications DDI L3 Engineer. Roles & Responsibilities Serves as primary support lead of DDI operations by managing customer devices and end-to-end services. Responsible for maintaining the committed customer SLAs & network uptime. Provide Level-3 technical support for all migration activities and queries form L2 engineers. Need to take end to end ownership DDI related issues/queries and provide resolutions. Manage the performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommends systems improvements to overall network to maintenance impacts. Performs preventative and routine maintenance activities. Maintains network performance by performing network analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Work with vendors and internal support teams to update, maintain, and patch all network infrastructure. Create and maintain design documents Implement DDI deployments and upgrades/migrations Test all new releases within the account and ensure that all EWOs and Test Cases are complete Define and maintain infrastructure configurations Work with account teams and/or clients to determine how to apply new DDI service offerings to meet business needs and requirements Ensure data integrity of production, backup, and DRA Enterprise database Review and perform basic trending analyses under this area of responsibility. Responsible for any incidents and all root cause and corrective action for the account Peer review architecture and engineering documents Provide 24-hour on-call support for TCP/IP, DNS, and DHCP issue escalations. Key Competencies & Skills Strong fundamental and in depth hands on experience with DNS and Enterprise alliances like Infoblox, Nokia Vital QIP, Efficient IP and Bind Providing basic & advanced DNS administrative services utilizing the Infoblox , Nokia VitalQIP GUI etc. Very good working knowledge on IP segmenting of subnets. IPV4/IPV6 structure. Linux/ UNIX skills Enacting object policies and profiles. Managing servers, networks, subnets, and objects– DNS/DHCP pushes as well as Stop/Clean/Start. Use of basic Cisco network engineer skills for accessing switches and routers. Network trouble shooting tasks and incident management stemming from project implementations. Working with other IT staff and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing. Understand customer requirement & design a solution & then implement the same. Good knowledge of all LAN switching technologies eg Spanning Tree, VLAN management and VTP concepts etc. Working knowledge of firewalls. Experience on configuring of Infoblox, VitalQIP and Efficient IP appliances for DNS and DHCP services Good to have relevant LAN/WAN certifications Education & Qualifications Engineering Graduate Special Condition Candidate should be open to work in flexible shifts.
Posted 3 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & Network security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities: - Technical administration or troubleshooting to ensure the efficient functionality of the solution. Lead end-to-end project management for strategic initiatives across multiple functions or business units. Develop detailed project plans, timelines, resource plans, budgets, and risk mitigation strategies. Engage with stakeholders at all levels to gather requirements, align goals, and manage expectations. Manage project scope, change requests, and impact assessments through formal change control processes. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs) Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience managing cross-functional teams and large-scale enterprise projects Experience in troubleshooting platform related issues, data backup, restoration, retention Ability to manage multiple high-priority projects in a fast-paced environment. Maintains awareness of latest technologies in the domain (Cloud, Firewalls, Devops)
Posted 3 weeks ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Key Responsibilities SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field. 2–4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.
Posted 3 weeks ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description TATA Communications Service Operations Centre is the single point of contact for all customers of the International SOC division. Customer Service Engineers have the prime responsibility to receive, troubleshoot , resolve , escalate and close Customers incidents and requests, delivering superior customer service, UK business hours. Responsibilities Hands-on experience with Layer 2 & Layer 3 networking (Switching, Routing, and WAN technologies). Ability to troubleshoot and resolve Level 1 & Level 2 network incidents, including connectivity issues, latency, and packet drops Understanding and hands-on experience with SD-WAN solutions (preferably Versa, Viptela, or Fortinet) Configuring and managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledge of MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2 skills on fortinet firewall and security best practices. Proactively address customer issues and ensure timely resolution. Work efficiently with cross-functional teams, senior engineers, and external vendors to resolve incidents. Support and assist L1 engineers in troubleshooting and knowledge transfer.. Experience performing configuration changes, firmware upgrades, and network maintenance activities. Conducting post-change validations and rollbacks if needed. Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strong understanding of networking, SDWAN, firewall concepts, including TCP/IP, subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interact with customers, vendors, and internal teams Quick decision-making to restore services within SLAs
Posted 3 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Design & Architecture Design end-to-end UCC solutions (voice, video, messaging, presence, conferencing). Develop scalable and secure architectures that integrate with existing IT infrastructure. Conduct capacity planning and performance optimization. Implementation & Integration Deploy UCC platforms and related hardware (IP phones, conferencing systems, video endpoints). Integrate UCC with enterprise applications (email, CRM, ERP, intranet). Configure SIP trunks, VoIP gateways, and PBX systems. Migrate legacy systems to modern UCC platforms. Administration & Maintenance Manage day-to-day operations of UCC platforms. Monitor system performance and ensure high availability. Troubleshoot and resolve voice, video, and messaging issues. Apply software updates, patches, and upgrades. Manage user accounts, permissions, and policies. Security & Compliance Implement security controls for voice/video/messaging traffic. Ensure compliance with regulatory and corporate policies (GDPR, HIPAA, etc.). Conduct regular audits and vulnerability assessments. Support & Troubleshooting Provide Tier 3/4 support for complex UCC issues. Develop documentation and knowledge base articles for users and support staff. Train helpdesk and IT staff on UCC tools and troubleshooting. Collaboration & Stakeholder Engagement Work with network engineers to ensure optimal QoS for UCC traffic. Collaborate with security teams to safeguard UCC environments. Liaise with vendors and service providers for escalations and new implementations. Provide input for budgeting and cost optimization of UCC solutions. Common Technologies & Tools Microsoft Teams, Zoom, Cisco Webex, Google Meet Microsoft Exchange / Outlook integration Cisco Unified Communications Manager (CUCM) Skype for Business / Lync (legacy) SIP, VoIP, PSTN, PBX systems SBCs (Session Border Controllers) Audio/Video conferencing equipment (Polycom, Logitech, Crestron) QoS, MPLS, WAN optimization tools Monitoring tools (SolarWinds, PRTG, etc.) Skills & Qualifications In-depth understanding of networking concepts (TCP/IP, DNS, QoS, VLANs). Strong knowledge of SIP and VoIP technologies. Familiarity with cloud-based UCC platforms (UCaaS). Good understanding of security best practices in UCC environments. Project management and vendor management skills. Excellent problem-solving and analytical abilities. Strong documentation and communication skills.
Posted 3 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Company TSC Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities Responsibilities: v Installing and configuringCISCO/Versa/Fortiner/ Lavelle SD-WANRouters v Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. v Creating users, groups and setting uppolicy for a user's and groups. v Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. v Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. v Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. v Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month v Investigating, diagnosing, and resolvingall network issues by coordinating with users. v Replacing the network hardware in case offailures and upgradation. v Deploying Cisco Routers and Switches asper the project requirement. v Coordinating with ISP vendors in case oflink failure v Network connectivity troubleshooting v In-Depth Knowledge on Routing andSwitching Protocols. v Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. v Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan v Understanding of Overlay and Underlay concepts. v Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. v In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. v Experience in packet tracer tools likeWireshark etc. v Clear understanding of TCP/IP v Experience in handling routing platformslike. ASR and ISR series Cisco routers. v Responsiblefor managing/monitoring/troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. v Responsible for Coordinating with the OEMto resolve P1 issues. v AllIT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. v Responsiblefor work on Vulnerability component Requirements v Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. v Ensure high availabilityand performance of the network. v Implement best practicesand standards for network operations. v Coordinate withcross-functional teams to resolve network-related issues. v Lead the response andresolution efforts for major incidents impacting network services. v Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. v Conduct post-incidentreviews and implement preventive measures. v Develop and maintainbusiness continuity plans for network operations. v Identify critical networkcomponents and implement redundancy measures. v Conduct regular drillsand tests to ensure readiness for potential disruptions. v Ensure compliance withrelevant industry standards, regulations, and internal policies. v Collaborate with internaland external auditors for compliance audits. v Implement correctiveactions and recommendations to address audit findings. v Lead and mentor a team ofnetwork operations professionals. v Set performance goals,provide regular feedback, and conduct performance evaluations. v Foster a collaborativeand supportive work environment. v Identify training anddevelopment needs and facilitate skill enhancement programs.
Posted 3 weeks ago
7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description The role is responsible for providing support for solution design, development, and implementation for specific business opportunities in WAF, LTS & GTM. The incumbent may lead important projects that require providing experienced project team members with instruction, guidance, and advice in all aspects of the project to ensure delivery of quality outcomes. This is an implementation engineer role, responsible for delivering results that have a direct impact on solution engineering for the assigned account/business. In depth understanding of Networking and web application protocols. Expert understanding of Load balancing and Layer 7 protocols (TCP, HTTP, HTTPS, SSL) with 7 + years of relevant experience in WAF, LTM and GTM. Design, implement, and maintain F5 BIG-IP solutions, including LTM, GTM, and ASM. Good understanding of application framework, server technology, Protocol SOAP, XML and HTTP etc. Good understanding of Security Policy creation, Entities, Attack Signature, Learning Mode and Logging Profiles. Experience designing, building, configuring, managing, fine tuning end to end and maintaining F5 ASM Web Application Firewalls (WAF) modules. Strong knowledge of Application security vulnerability defined in OWASP10. Collaborate with network and security teams to integrate F5 solutions into enterprise environments. Provide hands on support for a variety of network security technologies with a heavy focus on ASM WAF, LTM Load Balancing technologies, F5 GTM and DNS Security. Document configurations, procedures, and troubleshooting guides for operational efficiency Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. Configure and optimize load balancing, traffic management, and security policies. Monitor and troubleshoot F5 appliances to ensure high availability and performance. Develop and manage iRules for traffic manipulation and security enforcement. Perform or participate in complex maintenance, Migration Activity or deployment activities. Strong knowledge and hand on for tuning the security policy based on traffic learning. Professional ASM WAF certification from F5 and Strong Communication Skills. Strong working technical knowledge and troubleshooting knowledge of F5 LTM, ASM(WAF) and F5 GTM. Working on R-series and Velos is extra advantage.
Posted 3 weeks ago
0.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
The Technical Support Executive is responsible for providing exceptional technical assistance to customers via phone, email, and/or chat. This role involves troubleshooting hardware and software issues, diagnosing problems, and providing clear and concise solutions. The ideal candidate possesses strong technical aptitude, excellent communication skills, and a customer-centric approach. Responsibilities (Vary by Experience Level - See Notes Below): Customer Interaction: Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner. Actively listen to customer concerns and demonstrate empathy. Clearly explain technical concepts and solutions to non-technical users. Escalate complex issues to higher-level support teams as necessary. Technical Troubleshooting: Diagnose and resolve hardware and software issues. Reproduce customer issues and identify root causes. Utilize diagnostic tools to identify and resolve technical problems. Document troubleshooting steps and solutions in the knowledge base. System Administration (Mid-Level/Senior): Perform basic system maintenance tasks (e.g., user account management, software updates). Monitor system performance and identify potential issues. Contribute to the development and maintenance of technical documentation. Knowledge Base & Training: Contribute to the creation and maintenance of knowledge base articles and FAQs. Participate in training sessions to enhance technical skills and product knowledge. May be responsible for training junior team members (Senior). Process Improvement: Identify opportunities to improve support processes and enhance customer satisfaction. Contribute to the development of standard operating procedures (SOPs). Adherence to SLAs: Meet or exceed Service Level Agreements (SLAs) for response and resolution times. Track and report on key performance indicators (KPIs). Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience (Vary by Level): Junior: 0-2 years of experience in a technical support role. Mid-Level: 2-5 years of experience in a technical support role. Senior: 5+ years of experience in a technical support role, with demonstrated leadership skills. Technical Skills: Proficiency in Windows and/or macOS operating systems. Experience with common software applications (e.g., Microsoft Office Suite, Google Workspace). Familiarity with networking concepts (e.g., TCP/IP, DNS). Understanding of hardware components and troubleshooting techniques. (Specific software/hardware knowledge relevant to the company - Specify here) Soft Skills: Excellent communication (written and verbal) and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work independently and as part of a team. Ability to remain calm and professional under pressure. Customer-focused attitude and a passion for providing exceptional service. Working Conditions: Typically works in an office environment. May be required to work occasional evenings or weekends to provide support Department: Customer Support / IT Reports To: Technical Support Manager / Team Lead
Posted 3 weeks ago
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