7926 Tcp Jobs - Page 38

About Us At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here. And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation. Read more about apexanalytix - https://www.apexanalytix.com/about/ QUICK TAKE - The Enterprise Support Analyst is responsible for Level 2 support for all client applications, including FirstStrike Commercial, portals and other client and vendor facing applications. THE WORK - This role will additionally be a point person for all client support issues and be required to initially document all support issues that are greater than Level One, and correctly redirect to the appropriate party for resolution necessary. Theywill perform day-to-day operational tasks to ensure that the Windows servers and the virtual server environment are operating appropriately, are available to support the business needs, and any operational issues are proactively resolved. Other routine work includes creation of server configurations and server deployment, performing upgrades and patching to operating system and security software, creating, and updating system documentation, creating training materials, and responding to escalated end-user requests. The individual will be responsible for assisting in the development of service capacity, availability, and demand management plans for the assigned systems and for the development of the business continuity and disaster recovery plans that are needed to support the business and process operations. Ensure coverage of the Enterprise Support ticket queue Provides Windows server troubleshooting to users to provide better information R&D and Infrastructure Teams. Close and address tickets with responsibility assigned to the Enterprise Support. Thoroughly document all calls and emails received by Enterprise Support according to defined standards. Work to meet Service Level Agreement (SLA) on all tickets sent to Enterprise Support Escalate issues to Enterprise Support Lead if it is in danger of missing the targeted SLA Document all support issues that are greater than Level One, and correctly redirect to the appropriate party for resolution Become knowledgeable of the APEX software products. Microsoft server (Exchange, SQL Server, SharePoint, and others) administration. Active Directory design and administration and policy enforcement. THE MUST-HAVES- Four years of technical experience supporting servers in a multi-segmented, routed, and firewalled enterprise network using TCP/IP v4. Four years of technical experience implementing and supporting standalone and/or virtual Windows servers (Windows 2016, Windows 2019 R2, and Windows 2022). Four years of technical experience creating design specifications, implementing, and supporting major x86 server hardware manufacturers (direct experience with Nutanix a plus). Must have solid System Administration skills in VMware, Windows, and Linux systems. Must have strong communication, written and verbal, and analytical and problem-solving skills. Must have strong team-work qualities with the ability to establish and maintain solid working relationships with peers, customers, and management. Must be self-motivated and take ownership of assigned tasks. Must have excellent project management skills and attention to detail. Disaster recovery implementation. Supervision, coordination, and/or additions and changes to VMWare vSphere environment and ESXI Hypervisor to include Horizon View. Windows 2016 and 2019 R2 administration and monitoring. Familiarity with Microsoft server 2012, 2016, 2019 & 2022 Windows 11, Microsoft Office 0365 Familiar with server and desktop support level of troubleshooting. Hands-on experience with SQL Server and/or SharePoint is a plus. Microsoft PowerShell, vSphere Power CLI, or comparable scripting experience preferred. Five to six years of relevant hands- on system administrator experience in an Enterprise IT environment. Some college or equivalent experience in a customer service or IT related field required Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/ Benefits At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.” With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.

Job Description JOB DESCRIPTION At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up and the scale and customer focus of the leading enterprise software company in the world. If you are interested in building large-scale distributed infrastructure for the cloud, this is your team! Oracle is aggressively investing in the Oracle Cloud to provide the industry’s broadest, most comprehensive cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, and infrastructure as a service – eliminating the data and business process fragmentation that come with cloud silos. A critical part of these silos is the Infrastructure Services, including Compute, Storage, and Messaging service. This is your chance to be part of this exciting Compute team that offers elastic compute capabilities to run any workload in the cloud!!! As a senior software engineer, you will be part of the technical team, which is going to design, architect, and build best-in-class software architecture. As a senior member of the team, you will participate in the entire software development lifecycle. You will own and deliver the software design and development for major components and features of the service. You should be both a rock-solid coder and a troubleshooter. You should value simplicity, quality, and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications: 5+ years of experience delivering and operating large scale, highly available distributed systems. Strong knowledge of a base language such as Java, with a preference for functional programming language such as Scala. Experience in one of the scripting languages such as Python, Perl, Bash, etc is a strong plus. Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Experience with tools such as Terraform for Infrastructure as Code. Deep knowledge with networking protocols (TCP/IP, HTTP) and network architectures. Ability to design, troubleshoot and maintain networking infrastructure for high throughput use cases. Strong understanding of databases, storage, and distributed persistence technologies. Strong troubleshooting and performance tuning skills. Experience building multi-tenant, virtualized infrastructure a strong plus. Job Responsibilities: Collaborate with a diverse group of professionals, including architects, product managers, developers, QA testers, and support staff, to deliver cutting-edge full-stack applications and services. Lead the design and development of new software components and features, ensuring they meet high-quality standards. Document your work by creating design specifications and contributing to code reviews. Implement and automate tests to ensure the reliability and performance of our cloud services. Take ownership of deploying new code to production environments, working closely with the team to ensure seamless releases. Participate in the day-to-day operations of the services you help create, providing ongoing support and maintenance. Engage in all phases of the software development process, from ideation to delivery. Skills: Terraform | Java | Python | Software Development | System Design | SQL and NoSQL Databases Employer Description As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Responsibilities As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description What you’ll do: Maintaining and supporting customer solution platforms Investigating and participating in resolution of the issues discovered/reported by the customer Escalating issues to the engineering team, if needed Documenting issues using available tools Participate in customer conference calls to discuss technical issues Close collaboration with DevOps teams daily Working with multiple development teams in resolving the issues found Participating in the change management process, as appropriate Writing and maintaining technical documentation (knowledge articles, operational/procedural documents) for internal and external use What You Need To Bring Possess consolidated problem-solving skills in the diagnosis and resolution of customer issues 1+ years hands-on experience with Linux 1+ years of hands-on experience with Kubernetes, Docker, Jenkins, Ansible 1+ years of automation using Python The candidate should have a thorough understanding of networking fundamentals (TCP/IP, UDP, DHCP, DNS, ICMP, ARP, routing and switching). A thorough understanding of microservice development architecture, Agile development model. Excellent troubleshooting skills, ability to work independently. Good understanding of networking protocols, and routing & switching technologies 1 or more years of experience with Data Representation types XML (Required) JSON YAML The ability to write different scripts languages as per solution requires some degree of knowledge. Python (required) Ruby Shell JavaScript XSLT SLAX 2y Experience in POSIX-compliant Operating systems such as GNU/Linux FreeBSD Familiarity with experience with Kubernetes and Docker Additional Skills Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Services Job Level Intermediate HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Group Description Team is responsible of driving technology leadership in Juniper’s switching products (MX, PTX and ACX), deployed in some of the world’s largest enterprises and data centers. JDI is driving Juniper’s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About The Position The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. What You'll Do Platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress What You Need To Bring Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Education/Qualification BE/BTEC/ME/MTEC from reputed university/college 2-4+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Engineering Job Level TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. What You'll Do Codes and programs enhancements, updates, and changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools Executes established test plans and protocols for assigned portions of code; identifies, logs, and debugs assigned issues. Develops understanding of and relationship with internal and outsourced development partners on software systems design and development. Participates as a member of project team of other software systems engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for low to moderately- complex products. Must-Have Skills What you need to bring: BS/MS in CS/CE or similar field, with a minimum of 2-8 years of software development experience Proficient in C, C++ programming and debugging Experienced in Unix/Linux systems with proficiency in user-space processes, kernel, socket programming, inter-process communication. Analytical skills Excellent analytical and problem-solving abilities Teamwork: Ability to work effectively in teams Interpersonal Skills: Strong interpersonal skills Good To Have Internet Protocols: TCP/UDP/IPv4/IPv6 Domain Knowledge: Service Provider Technologies, Access and Aggregation Deployments, Metro, Mobile Backhaul. Networking Protocols: Hands on knowledge on L2/L3 Protocols, CoS/QoS, ACL/Firewalls. Experience with application development on XGS or DNX family like Jericho, Jericho2 will be a plus. Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Engineering Job Level TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Job Description Oracle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oacle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities RESPONSIBILITIES As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oacle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities RESPONSIBILITIES As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oracle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description JOB DESCRIPTION At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up and the scale and customer focus of the leading enterprise software company in the world. If you are interested in building large-scale distributed infrastructure for the cloud, this is your team! Oracle is aggressively investing in the Oracle Cloud to provide the industry’s broadest, most comprehensive cloud. Only Oracle offers a complete suite of integrated services that include applications as a service, platform as a service, and infrastructure as a service – eliminating the data and business process fragmentation that come with cloud silos. A critical part of these silos is the Infrastructure Services, including Compute, Storage, and Messaging service. This is your chance to be part of this exciting Compute team that offers elastic compute capabilities to run any workload in the cloud!!! As a senior software engineer, you will be part of the technical team, which is going to design, architect, and build best-in-class software architecture. As a senior member of the team, you will participate in the entire software development lifecycle. You will own and deliver the software design and development for major components and features of the service. You should be both a rock-solid coder and a troubleshooter. You should value simplicity, quality, and scale, work comfortably in a collaborative, agile environment, and be excited to learn. Qualifications: 5+ years of experience delivering and operating large scale, highly available distributed systems. Strong knowledge of a base language such as Java, with a preference for functional programming language such as Scala. Experience in one of the scripting languages such as Python, Perl, Bash, etc is a strong plus. Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Experience with tools such as Terraform for Infrastructure as Code. Deep knowledge with networking protocols (TCP/IP, HTTP) and network architectures. Ability to design, troubleshoot and maintain networking infrastructure for high throughput use cases. Strong understanding of databases, storage, and distributed persistence technologies. Strong troubleshooting and performance tuning skills. Experience building multi-tenant, virtualized infrastructure a strong plus. Job Responsibilities: Collaborate with a diverse group of professionals, including architects, product managers, developers, QA testers, and support staff, to deliver cutting-edge full-stack applications and services. Lead the design and development of new software components and features, ensuring they meet high-quality standards. Document your work by creating design specifications and contributing to code reviews. Implement and automate tests to ensure the reliability and performance of our cloud services. Take ownership of deploying new code to production environments, working closely with the team to ensure seamless releases. Participate in the day-to-day operations of the services you help create, providing ongoing support and maintenance. Engage in all phases of the software development process, from ideation to delivery. Skills: Terraform | Java | Python | Software Development | System Design | SQL and NoSQL Databases Employer Description As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Responsibilities As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems. Provide technical leadership to other software developers. Specify, design and implement modest changes to existing software architecture to meet changing needs. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oracle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description Oacle’s Cloud Infrastructure team is building services that operate at high scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class compute, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services. We’re looking for hands-on engineers with expertise and passion in solving difficult problems in distributed systems and highly available services. If this is you, at Oracle you can design and build innovative new systems from the ground up. These are exciting times in our space - we are growing fast, still at an early stage, and working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. Responsibilities RESPONSIBILITIES As a Senior Member of Technical Staff you will own the software design and development for major components of Oracle’s Cloud Infrastructure. You should be both a rock solid coder and a distributed systems generalist, able to dive deep into any part of the stack and low level systems, as well as design broad distributed system interactions. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn. About you: You work backward, starting from the user. You care about creating usable, useful software that solves real problems and brings delight to users. You have solid communication skills. You can clearly explain complex technical concepts. You work well with non-engineers. You can lead a conversation in a room with designers, engineers, and product managers. You are comfortable with ambiguity. You have a strong sense of ownership, and are able to drive development of new projects and features to completion. You are comfortable working at all levels of the stack. Minimum Qualifications: Bachelors degree in Computer Science, or equivalent experience 3+ years of experience shipping services software Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals. Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures Knowledge of Internet protocols and standards, including SMTP, REST, SSL and HTTP Strong understanding of databases, NoSQL systems, storage and distributed persistence technologies Strong troubleshooting and performance tuning skills. Preferred qualifications: Masters degree in Computer Science Strong understanding of event streaming platforms like Apache Kafka Strong grasp of Kubernetes Experience in a start-up environment Experience delivering and operating large scale, highly available distributed systems Strong grasp of Unix-like operating systems Experience building multi-tenant, virtualized infrastructure a strong plus Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Kaseya is a global leader in IT and security management solutions for Managed Service Providers (MSPs) and internal IT teams With over 15 million endpoints under management, we empower IT professionals to manage, secure, and automate their environments with confidence, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Responsibilities Technical skills: -Strong hands-on experience in Load balancer F5 LTM & APM-Strong hands-on experience in Routing & Switching-Experience with technologies and platforms such as: VRFs, Nexus 9k, 7K and 5K switches. -Strong knowledge and extensive support of Routing Protocols/Technologies such EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast.-Participate in problem management processes that have engineering or architectural elements. -Participate in network design and strategy forums, set directions, and provide recommendation. -Operates data communication systems, including LANs and WANs. -Plans, designs, and implements networked systems, including configurations, and supports/troubleshoots network problems.-Develops and evaluates network performance criteria and measurement methods.-Develop network technology road and industry best practices and perform presentations and recommendations to the client base. -Provide hands on support for a variety of Data Center technologies with a heavy focus on Routing, Switching-Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results. -High level of confidence and competence communicating on bridges. -Solid background in vendor management to drive incident resolution.-Experience with monitoring tools and strategies. -Routinely mentor junior staff in areas of process, technology, execution, and other areas.-Execute and analyze packet captures using Wireshark and other related technologies.-Serve as extensions of the leadership team as directed for workload management and routine guidance. -Perform or participate in complex maintenance or deployment activities. -Create or modify documentation in response to new events and learnings. -Routinely provide constructive feedback for improvement opportunities. -Assist management with determining suitable training and areas of technical need within the team. Communication skills:-Must have excellent communication skills including written, oral and presentation. -Serve as the intake arm of the Offshore center to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support. Working Experience:-10 12 years of Network support experience in a mid to large sized organization. Soft skills:-Two or more of the following certifications or higher strongly preferred F5, CCNP or CCIE certification -Excellent communication & interpersonal skills written and oral-Ownership and accountability-Client relationship management-Ability to mentor and motivate.-Independent decision making-Problem solving and conflict resolution.

Role Overview: Senior C++ Developer for Web Gateway Hybrid and On-Prem solutions About the role : Own, and maintain high-quality code for the Web Gateway Hybrid and On-Prem solutions . Write code as per product requirements Should be able to drive end-to-end ownership of features/functions and modules including development, testing and automation of functional and non-functional. Should be able to come up with innovative ideas to solve product problems. Should be able to analyze customer issues and provide resolution/workaround. Ability to understand/develop/enhance in Cloud/Hybrid architecture. Identifies, recommends, coordinates, deliver timely knowledge to the teams regarding technologies, processes, and tools. Recognize the big picture and take initiative to solve the problem and improve design. About You Bachelor or Master Degree in Computer Engineering/ Computer Science with 7-13 years of professional work experience. Strong experience in object-oriented programming with C++ - mandatory skill 4+ years of development experience on Linux is mandatory. Project experience in developing complex multi-threaded applications. Experience with Docker or cloud deployment technologies Excellent knowledge of common Internet protocols (TCP/IP, HTTP, FTP, SSL) Knowledge of Linux and Windows operating system (Windows : Basic, Linux : in-depth) Development experience with Cloud/SaaS deployments is strongly desired Candidates with prior experience in developing software for security/networking products will be preferred. Should have excellent debugging, troubleshooting, analytical and problem solving skills. Good verbal and written communication in English. Working experience with JIRA/GIT is desired.

Job Description Responsibilities Monitoring of Systems and Applications within ICE Data Services production environment. Diagnose and fix (based on run-book and knowledge) Incidents raised through Monitoring Tools, Production Conference Bridges and chats. Work with, and escalate to, other internal and external teams to implement Incident fixes, work-around and data recovery. Open, and update production Incident tickets according to company standards. Investigate and update incident tickets with root cause and incident description, ensuring appropriate corrective actions follow-up tickets are assigned. Management incident tickets through to closure, ensuring incident details are complete and accurate, and all corrective actions have been completed. Work with other internal and external teams to expand and maintain operational run-books and other documentation. Application and infrastructure availability checks and tasks at scheduled times. Configuration of Monitoring Tools and alarms. Production deployments Approve and execute production deployment tasks. Participate in disaster recovery, business continuity and workplace recovery events (practice and real life). Participate in continuous improvement programs, such as trend analysis of recurring issues. Provide and report on performance metrics of the environment. Follow the Handover process documented to bring the next shift up to speed and highlight priority items or issues. Monitoring of systems and applications within the ICE Data services business. Analyze and resolve the incidents within a stipulated timeline. Perform deployments during the regular maintenance windows. Closely work with Development & QA teams on root cause tasks. Knowledge and Experience IT based University degree 0-3 years experience within IT systems support and/or operational support of applications, databases within both Windows and Linux/Unix OS environments. Proficiency in Bash (Linux scripting) and working knowledge of a broad range of Linux and Windows core utilities/applications, Working knowledge of networking: specifically TCP and UDP Willingness to work shifts as the company requires and to be contacted after hours to help resolve issues where required. Candidates must be able to work unsocial hours and days, including weekends and bank holidays. Strong skills in the following areas Business English verbal and written communications skills High level of general IT skills with email and MS Office Applications Logical approach, critical thinking, and analytical problem-solving skills with an ability to identify the root cause(s) of a problem. Works as a team player able to interface / liaison effectively with a variety of different kinds of IT and non IT contributors and personalities across the organization. Maintains effective relationships with individuals and the team as a whole. Able to build team morale and motivates individual members of the team effectively by recognizing their contribution. Shares own knowledge and encourage team members to share their knowledge. Identifies opportunities to encourage positive changes within operations. Achieve a high level of performance from self and team. Ability to be organized and decisive while under pressure, when managing urgent and critical production issues as and when they occur. Excellent time management skills - A structured and organized approach to their work and knows how to manage priorities and able to multi-task. Self-confident and assertive.

Responsibilities & Key Deliverables Liaison with Platform team and VES COE s for ensuring Program defined TCP are meeting the Targets L1 to L4 Timeplan preparation and monitoring. Ensure control of timeline revisions are updated and communicated to respective COE s Project Risk monitoring and escalation to GPH s/Delivery heads/Vertical Heads/President Gateway deliverables - Activities monitoring and closure, Critical path identification. Represent respective GPH s in NPQ meetings Software releases tracking in line with MPDS Gateway CMTCP monitoring Timeline and Performance Circulate Project MIS report to leadership team Maintain and publish project specific - single issue list and follow-up for closure Support for new Program scope finalization and Budget estimation Support for E-BOM release and build intent sign off for respective builds Support for Parts tracking for vehicle build requirement in co-ordination with CDMM Monitor supplier end development activities and escalate critical concerns Monitor and publish Validation, RGA, Plant specific concerns reports to internal team Investment and Material Cost to be monitored and communicate to central budget management team and escalate for deviation IMCR, Field concerns - consolidation and monitoring for implementation Monitor and manage resource utilization Standardization - within projects Support for NDA/PR-PO/Contract/ Service agreement preparation, IPR Registration and Approval tracking Knowledge Management & lessons learnt deployment Experience 10 to 12 years Industry Preferred Qualifications BE/B Tech Electrical Engineering BE/B Tech Electrical and Electronics Engineeing BE/B Tech Automobile engineering BE/B Tech Mechatronics Engineering General Requirements Very Good Vehicle system knowledge and E&E agregates in the vehicle- Distribution system, Starting & Charging system, Lighting system and swtichtes Expertise in WH & vehicle trouble shooting Knowledge in Catia V5, Capital Harness is added advantage Program management skills Basic level knowledge in Vehicle electronics & In Vehilce netwroking systems - Body contorl module, ABS/ESP, Airbag &Infotainment, Communicaiton protocols like CAN & LIN

Responsibilities & Key Deliverables Liaison with Platform team and VES COE s for ensuring Program defined TCP are meeting the Targets L1 to L4 Timeplan preparation and monitoring. Ensure control of timeline revisions are updated and communicated to respective COE s Project Risk monitoring and escalation to GPH s/Delivery heads/Vertical Heads/President Gateway deliverables - Activities monitoring and closure, Critical path identification. Represent respective GPH s in NPQ meetings Software releases tracking in line with MPDS Gateway CMTCP monitoring Timeline and Performance Circulate Project MIS report to leadership team Maintain and publish project specific - single issue list and follow-up for closure Support for new Program scope finalization and Budget estimation Support for E-BOM release and build intent sign off for respective builds Support for Parts tracking for vehicle build requirement in co-ordination with CDMM Monitor supplier end development activities and escalate critical concerns Monitor and publish Validation, RGA, Plant specific concerns reports to internal team Investment and Material Cost to be monitored and communicate to central budget management team and escalate for deviation IMCR, Field concerns - consolidation and monitoring for implementation Monitor and manage resource utilization Standardization - within projects Support for NDA/PR-PO/Contract/ Service agreement preparation, IPR Registration and Approval tracking Knowledge Management & lessons learnt deployment ngs Experience 7 to 12 years Competencies Very Good Vehicle system knowledge and E&E agregates in the vehicle- Distribution system, Starting & Charging system, Lighting system and swtichtes Expertise in WH & vehicle trouble shooting Knowledge in Catia V5, Capital Harness is added advantage Program management skills Basic level knowledge in Vehicle electronics & In Vehilce netwroking systems - Body contorl module, ABS/ESP, Airbag &Infotainment, Communicaiton protocols like CAN & LIN Qualifications BE/B Tech Electrical Engineering BE/B Tech Electrical and Electronics Engineeing BE/B Tech Automobile engineering BE/B Tech Mechatronics Engineering General Requirements

Responsibilities & Key Deliverables Description of the job and key result areas: Accountable for Delivery of all DE with respect to the allotted platforms. Ensure that the respective DE Officers are delivering on the TCP (Time, Cost, and Performance) requirements of Platforms. Draw up a plan to develop/procure components with vendors within time, cost and quality objectives Vendor analysis and rationalization for capacity assessment, time frame agreement To ensure the material and tooling cost are settled within the budgeted values To support pricing cell in cost estimation activities component wise and details costing of the components/new part Effective co-ordination with the Design team to ensure first time right and end delivery of product Variance analysis at each stage of development in terms of Quality, Cost and Delivery and corrective action Developing and implementing innovative approaches in cost reduction To assess / negotiate investments involved for tooling s / vendor aid requirement for components development To support the pricing cell in selection of vendor as per guiding policy for the part To meet MRD (Material Receipt Date) targets To meet the Gateways as per MPDS (Mahindra Product Development System) targets for projects. To get actively involved in project feasibility studies Responsible for quality, Cost and delivery (QCD) targets for all new products and improvements in existing products Support STA counterpart in part development as per APQP process and Project timelines Knowledge/Skills Required: - PPAP, New Part Development System (MP, EP, VP, PP), APQP, SPC, and Problem-solving techniques - Zero base costing - Price negotiation - GD and T knowledge - Hands on experience on SAP MM module - MS Office Knowledge (Word, Excel, PowerPoint) - Commercial knowledge on various taxation and Inco terms Experience 8-10 years Industry Preferred Qualifications BE General Requirements

Responsibilities & Key Deliverables Description of the job and key result areas: Function related: Capability Building of DE domains in platform teams Ensure future readiness by continuously upgrading teams with new technological skills Capacity Management: Ensure Capacity of Parts related to his Commodity in case of Common supplier serving multiple Platforms. Improvisation of processes and systems through various means such as Digitization, IT enablement, Analytics etc. Create required domain expertise in commodity to help deliver on projects Supplier relationship management Support platform for IMCR Target Platform related: Manning/Resource Allocation - Enable platform teams to deliver on TCP objectives through optimal allocation of competent resources Solution Provider in conflicting situations - Provide solutions/alternatives in case of conflicting situations being faced by delivery team Help Debottleneck all System/Functional interface conflicts faced by the delivery team Ensure proper coordination between multiple platform teams while reaching out to a common supplier Key Jobs: To support the PPL for getting VOB done (RFQ, Quote Synthesis etc. ) Get the Components/parts developed by Suppliers with Time, Cost and Quality objectives set for Project post VOB. To support and deliver on IMCR Targets as per Platform requirements. Meet MRD Targets for Builds in line with project plans. To meet the Gateways as per MPDS (Mahindra Product Development System) targets for projects, ensuring APQP in place. Ensure Capacity of Parts related to his scope To get actively involved in project feasibility studies Accountable for closure of projects till handover. To support the platform for meeting TCP deliverable. Experience 12-20 years Industry Preferred Qualifications BE General Requirements

Linux Platform Engineer (Network) Job Title: Linux Platform Engineer (Ethernet) Experience: 3-7 Years Location: Bangalore / Hyderabad About the Role We are seeking a skilled Linux Platform Engineer with a focus on Ethernet to join our team developing advanced Display Controllers for CNH Trucks. You will be responsible for the development, integration, and optimization of Ethernet functionalities within the embedded Linux platform, ensuring robust and high-performance in-vehicle communication. Responsibilities Develop, integrate, and test Ethernet drivers and protocols (TCP/IP, SOME/IP, DoIP) within the embedded Linux platform. Configure and optimize network interfaces and related services. Debug and resolve complex issues related to Ethernet communication. Collaborate with hardware and application teams for seamless integration. Contribute to BSP development and Linux kernel customization. Required Skills & Experience 3-7 years of experience in embedded Linux development. Strong experience with Ethernet (TCP/IP, SOME/IP, DoIP) stack development and integration. Proficient in C/C++ programming. Experience with Linux kernel, device drivers, and BSP development. Familiarity with network debugging tools. Knowledge of automotive communication protocols (CAN, Ethernet). Experience with version control (Git) and defect tracking (JIRA). Good communication and collaboration skills. Roles and Responsibilities Under direct supervision, performs engineering work and applied research, development, and design of boards using electronic components and ensure product works to specification. Work includes Hardware Specification, PCB Schematic, FPGA design and simulation, Verification, Integration with embedded software.

We invest in our people because we believe our team defines our success. Our empowering, supportive, and growth-oriented culture is at the heart of why we’ve maintained a 99% client satisfaction and retention rate since 1995. We offer an ongoing education, and a fun, dynamic work environment. CyberNet is an equal‐opportunity employer, committed to building a diverse team that reflects our values. Since 1995, CyberNet Communications has been providing enhanced telecommunications services to government entities, enterprises, Fortune 500 companies, and non-profit organizations. We have built a robust nationwide voice and data network utilizing Fiber and Copper, creating a loyal customer base across various industries. Our team not only supports and attracts new customers but also develops custom solutions to tailor-fit our customers’ needs, saving them money on their telecommunications expenses. About You: You’re a problem‐solver who loves showing up each day to help people work more smoothly. You thrive in roles where you take ownership of projects—even complex ones with steep learning curves—and consistently exceed expectations. If that sounds like you, read on! This Role Is NOT for you you’re: Looking for a rigid 9–5, micromanaged environment Aren’t punctual or team‐oriented Need everything in a pretty tied up bow Have a low threshold for stress or intense environments -this job is not for you. Role Description: This is a full-time remote role for a Senior MSP Field Technician. The Senior MSP Field Technician will be responsible for providing on-site technical support to clients, managing network installations and maintenance, troubleshooting hardware and software issues, and ensuring network security. The Technician will also be involved in developing and implementing custom telecommunications solutions for clients, performing system upgrades, and ensuring compliance with industry standards. Responsibilities: Provide onsite and remote technical support to clients across multiple industries. Troubleshoot and resolve complex issues involving Windows Servers, desktops, networking equipment, and cloud services. Install, configure, and maintain servers, firewalls, switches, workstations, and backup systems. Perform regular maintenance tasks and system health checks. Strong working understanding of computer hardware including the ability to replace RAM, CPU and motherboards. String technical communication skills being able to translate complex technical items into plain English for end users Implement IT projects, such as server upgrades, Office 365 migrations, and network redesigns. Document systems, configurations, and resolutions in our PSA and documentation systems. Collaborate with internal team members and escalate issues as necessary. Provide guidance and mentorship to junior technicians. Requirements: 5+ years of hands-on experience in IT support or systems/network administration. Previous experience in an MSP environment is required. Strong knowledge of Windows Server (2016/2019/2022), Active Directory, DNS, DHCP. Proficiency with Office 365, Azure, and related Microsoft technologies. Solid understanding of networking (firewalls, VLANs, VPNs, TCP/IP, etc.). Experience with RMM/PSA tools Excellent customer service and communication skills. Reliable transportation and willingness to travel locally to client sites. Relevant certifications (CompTIA, MCSA/MCSE, Cisco, etc.) are a plus. Need to travel to customer sites generally within 100-mile radius of downtown Los Angeles Location & Hours: Monday - Friday 8am - 6pm (core work hours) Unplanned Weekend and overtime work is required from time to time given the 24/7 nature of Network Operating Center work Based in Southern California - required! Work hours aligned with Pacific Time Compensation & Benefits: $80K–$95k annual compensation Medical and life insurance Vacation, and sick leave Company‐issued computer and accessories Mileage/Travel Reimbursement CyberNet is an equal-opportunity employer committed to creating a diverse workforce that echoes our corporate and community values. In accordance with applicable laws, we practice non-discriminatory hiring and employment based on race, color, religion, sex, national origin, age, marital or veteran status, disability, sexual orientation, or any other status protected by law.

Industry: Telecommunication Internet Service Provider Location: Mumbai (Work from Office) Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.