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4.0 - 9.0 years
12 - 17 Lacs
Bengaluru
Work from Office
P MTS SOFTWARE DEVELOPMENT ENG INEER THE ROLE: AMD is looking for a strategic software engineer ing lead who is passionate about improving the performance of key applications and benchmarks . You will be a member of a core team of incredibly talented industry specialists and will work with the very latest hardware and software technology. THE PERSON: The ideal candidate should be passionate about software engineering and possess leadership skills to drive sophisticated issues to resolution. Able to communicate effectively and work optimally with different teams across AMD. KEY RESPONSIBILITIES: Architect, Design and Develop Storage solutions on DPUs in the areas of NVMe-PCIe NVMeoF(TCP, RDMA), VirtIO. Build Innovative solutions and solve challenging problems in areas of Storage Disaggregation, Virtualization, Storage services (Encryption, Compression, Replication and Erasure Coding), etc Contributions to Patents, Standards and Open Source Initiatives Work with AMD s architecture specialists to improve future products Apply a data minded approach to target optimization efforts Stay informed of software and hardware trends and innovations, especially pertaining to algorithms and architecture Design and develop new groundbreaking AMD technologies Participating in new ASIC and hardware bring ups Debug/fix existing issues and r esearch alternative, more efficient ways to accomplish the same work Develop technical relationships with peers and partners PREFERRED EXPERIENCE: Prior Storage experience in any of NVMe, NVMe-oF, VirtIO, SCSI/FCP, iSCSI, RDMA and TCP areas Strong object-oriented programming background, C/C++ Strong systems programming background Exposure to Linux block layer, block device drivers (linux, ESXi, Windows), QUEM/KVM Virtualization, PCIe, TCP and basic networking is added advantage Ability to write high quality code with a keen attention to detail Experience with modern concurrent programming and threading APIs Experience with software development processes and tools such as debuggers, source code control systems (GitHub) and profilers is a plus Effective communication and problem-solving skills Motivating leader with good interpersonal skills ACADEMIC CREDENTIALS: Bachelor s or Masters degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent #LI-NS1
Posted 2 weeks ago
3.0 - 8.0 years
13 - 14 Lacs
Hyderabad
Work from Office
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact An OpenText Content Server Consultant is responsible for the technical delivery of the xECM based solutions. Such delivery activities encompass development, testing, deployment and documentation of specific software components either providing extensions to specific items of core product functionality or implementing specific system integration components. This role has a heavy deployment and administration emphasis. Engagements are usually long term, but some relatively short ones requiring only specific services like an upgrade or a migration also happen. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) support. The role is customer facing and requires excellent interpersonal skills with the ability to communicate to a wide range of stake holders (internally and externally), both verbally and in writing. What the Role offers Work within an OpenText technical delivery team in order to Participate and contribute to deployment activities. Participate in the day to day administration of the systems, including Incident & Problem Management Participate in planning and execution of new implementations, upgrades and patching activities. Participate in the advanced configuration of ECM software components, in line with project and customer time scales. Actively contribute in automating provisioning, patching and upgrade activities where possible to achieve operational efficiencies. Perform code reviews and periodic quality checks to ensure delivery quality is maintained. Prepare, maintain and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customers managed hosted environment and applications within the Open Text enabling resolution of complex technical issues. Document or Implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers and devices sufficient to meet service level agreements Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What you need to succeed Well versed with deployment, administration and troubleshooting of the OpenText xECM platform and surrounding components (Content Server, Archive Center, Brava, OTDS, Search & Indexing) and integrations with SAP, SuccessFactors, Salesforce. Good experience/knowledge on following Experience working in an ITIL aligned service delivery organisation. Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL). Independently construct moderate complexity SQL s without guidance. Programming/scripting is highly desirable, (ie. Oscript, Java, JavaScript, PowerShell, Bash etc.) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration. Experience in installing and configuring xECM in HA and knowledge in DR setup/drill. Experince in patching, major upgrades and data migration activities. Candidate should possess Team player Customer Focus and Alertness Attention to detail Always learning Critical Thinking Highly motivated Good Written and Oral Communication Knowledge sharing, blogs
Posted 2 weeks ago
12.0 - 15.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Software Engineer Sr Staff Test Architect This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : What you ll do: As a Test Architect, you will play a pivotal role in shaping the quality and performance of our next-generation networking solutions across AWAN Products (MX, ACX, and PTX platforms), Multi-Feature Testing (MFT), and JVD (Juniper Validated Design) testing. You will drive the end-to-end test strategy, leveraging advanced Gen AI/ML-based automation to ensure robustness, scalability, and reliability that meet both internal goals and customer expectations. You will collaborate with the industry s top talent, working across cross-functional teams to architect comprehensive testing frameworks and resolve complex issues with precision. This is an opportunity to lead innovation in testing methodologies and deliver real value to global network infrastructure. Key Responsibilities 1. Architect Scalable Regression Testing SolutionsDesign and implement end-to-end regression testing architectures for AWAN products including MX, ACX, and PTX platforms for both Multi-Feature Testing (MFT) and Juniper Validated Design (JVD) testing, delivering comprehensive, actionable insights that exceed internal requirements and add significant value to our customers. 2. Strategic and Holistic Networking Product ValidationLead the creation of long-term, robust test strategies across AWAN platforms, ensuring the sustained quality, performance, and scalability of our networking products. 3. Advanced Debugging and Issue DiagnosisExpert-level debugging skills to precisely isolate root causes of failures quickly, distinguishing between software defects, hardware anomalies, and configuration issues within complex MX, ACX, and PTX environments. 4. 360-Degree Technical Assessment and OptimizationConduct thorough evaluations of regression test results for MFT, JVD, and platform-specific testing efforts, identifying opportunities to optimize test coverage, reduce operational and capital expenditures, and improve overall testing efficiency. 5. End-to-End Test Workflow Ownership Across PlatformsMaintain deep expertise in regression testing workflows across multiple technology levels and diverse platforms driving alignment and consistency in testing for AWAN prodcuts. 6. Resolution of Complex Testing ChallengesLeverage extensive experience to resolve intricate issues in MFT/JVD regression testing pipelines, ensuring adherence to the highest standards of product quality and reliability. 7. Enhanced Reporting for Regression OutcomesInnovate and restructure regression test result reporting mechanisms for MFT, JVD, and platform tests to deliver clear, comprehensive, and trustworthy insights to stakeholders and customers. 8. Collaborative Analysis with Cross-Functional TeamsWork closely with Development, Test, and Automation teams to analyse test coverage gaps, drive root cause analysis, and improve debugging efficiency in complex network environments. 9. JUNOS/EVO Platform ExpertiseUtilize prior experience with JUNOS/EVO systems to inform test design, debugging, and validation efforts across AWAN platforms for MFT/JVD test cycles. 10. Root Cause Analysis (RCA) and Continuous ImprovementLead RCA initiatives to identify coverage gaps within MFT and JVD regression suites, implementing corrective actions that enhance test effectiveness and product robustness. 11. Leadership in Test Automation FrameworksSpearhead the design, enhancement, and scaling of automation frameworks and tools using Python, Go, and GenAI/ML technologies accelerating regression testing cycles for MX, ACX, PTX, and related programs. 12. Mentorship and Innovation AdvocacyServe as a thought leader and mentor on emerging testing technologies including Generative AI and machine learning fostering a culture of innovation and continuous professional growth within the test organization. What you need to bring: Bachelor s or Master s degree in Computer Science or Electronics and Communication Engineering (CS/ECE). 12 15 years of hands-on experience in network product testing, with a strong focus on L2/L3 protocols, BNG, and platform-level validation. Proven experience in Multi-Feature Testing (MFT) and Product Development Testing, functional regression test planning, execution, and reporting. Proficiency in Generative AI, data mining, and machine learning techniques to automate test coverage analysis, defect prediction, and intelligent test case generation. Deep understanding of routing and networking protocols, including ISIS, OSPF, BGP, QoS, Firewall, Multicast, MPLS, VPLS, NGMVPN, L2/L3 VPNs, EVPN, and VXLAN. Strong foundational knowledge of the OSI model and TCP/IP protocol suite (ARP, IP, ICMP, IGMP, TCP, UDP, SNMP, FTP, etc.). Familiarity with Juniper Controllers and the JUNOS/EVO operating systems is highly desirable. Advanced scripting skills in Python and Go, with the ability to understand, adapt, and enhance automation frameworks. Hands-on experience with traffic generation tools such as IXIA and Spirent for performance, scale, and functional testing. Possession of Juniper or industry-recognized networking certifications (e.g., JNCIE, JNCIP, etc.) is a strong plus. Solid understanding of Software/testing lifecycle, including planning, execution, defect tracking, metrics collection, and reporting. Strong analytical and debugging skills for root cause isolation and issue resolution in complex networking environments. Self-driven and proactive with excellent interpersonal, communication, and collaboration skills. A quick learner, with the ability to rapidly adapt to evolving technologies and new test strategies. Proven ability to work as part of a cross-functional, agile team, with a customer-focused mindset. Excellent presentation and documentation skills, with the ability to articulate technical topics to diverse audiences. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Engineering Job Level: TCP_05 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
12.0 - 15.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Software Engineer Sr Staff Test Architect This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: What you ll do: As a Test Architect, you will play a pivotal role in shaping the quality and performance of our next-generation networking solutions across AWAN Products (MX, ACX, and PTX platforms), Multi-Feature Testing (MFT), and JVD (Juniper Validated Design) testing. You will drive the end-to-end test strategy, leveraging advanced Gen AI/ML-based automation to ensure robustness, scalability, and reliability that meet both internal goals and customer expectations. You will collaborate with the industry s top talent, working across cross-functional teams to architect comprehensive testing frameworks and resolve complex issues with precision. This is an opportunity to lead innovation in testing methodologies and deliver real value to global network infrastructure. Key Responsibilities 1. Architect Scalable Regression Testing SolutionsDesign and implement end-to-end regression testing architectures for AWAN products including MX, ACX, and PTX platforms for both Multi-Feature Testing (MFT) and Juniper Validated Design (JVD) testing, delivering comprehensive, actionable insights that exceed internal requirements and add significant value to our customers. 2. Strategic and Holistic Networking Product ValidationLead the creation of long-term, robust test strategies across AWAN platforms, ensuring the sustained quality, performance, and scalability of our networking products. 3. Advanced Debugging and Issue DiagnosisExpert-level debugging skills to precisely isolate root causes of failures quickly, distinguishing between software defects, hardware anomalies, and configuration issues within complex MX, ACX, and PTX environments. 4. 360-Degree Technical Assessment and OptimizationConduct thorough evaluations of regression test results for MFT, JVD, and platform-specific testing efforts, identifying opportunities to optimize test coverage, reduce operational and capital expenditures, and improve overall testing efficiency. 5. End-to-End Test Workflow Ownership Across PlatformsMaintain deep expertise in regression testing workflows across multiple technology levels and diverse platforms driving alignment and consistency in testing for AWAN prodcuts. 6. Resolution of Complex Testing ChallengesLeverage extensive experience to resolve intricate issues in MFT/JVD regression testing pipelines, ensuring adherence to the highest standards of product quality and reliability. 7. Enhanced Reporting for Regression OutcomesInnovate and restructure regression test result reporting mechanisms for MFT, JVD, and platform tests to deliver clear, comprehensive, and trustworthy insights to stakeholders and customers. 8. Collaborative Analysis with Cross-Functional TeamsWork closely with Development, Test, and Automation teams to analyse test coverage gaps, drive root cause analysis, and improve debugging efficiency in complex network environments. 9. JUNOS/EVO Platform ExpertiseUtilize prior experience with JUNOS/EVO systems to inform test design, debugging, and validation efforts across AWAN platforms for MFT/JVD test cycles. 10. Root Cause Analysis (RCA) and Continuous ImprovementLead RCA initiatives to identify coverage gaps within MFT and JVD regression suites, implementing corrective actions that enhance test effectiveness and product robustness. 11. Leadership in Test Automation FrameworksSpearhead the design, enhancement, and scaling of automation frameworks and tools using Python, Go, and GenAI/ML technologies accelerating regression testing cycles for MX, ACX, PTX, and related programs. 12. Mentorship and Innovation AdvocacyServe as a thought leader and mentor on emerging testing technologies including Generative AI and machine learning fostering a culture of innovation and continuous professional growth within the test organization. What you need to bring: Bachelor s or Master s degree in Computer Science or Electronics and Communication Engineering (CS/ECE). 12 15 years of hands-on experience in network product testing, with a strong focus on L2/L3 protocols, BNG, and platform-level validation. Proven experience in Multi-Feature Testing (MFT) and Product Development Testing, functional regression test planning, execution, and reporting. Proficiency in Generative AI, data mining, and machine learning techniques to automate test coverage analysis, defect prediction, and intelligent test case generation. Deep understanding of routing and networking protocols, including ISIS, OSPF, BGP, QoS, Firewall, Multicast, MPLS, VPLS, NGMVPN, L2/L3 VPNs, EVPN, and VXLAN. Strong foundational knowledge of the OSI model and TCP/IP protocol suite (ARP, IP, ICMP, IGMP, TCP, UDP, SNMP, FTP, etc.). Familiarity with Juniper Controllers and the JUNOS/EVO operating systems is highly desirable. Advanced scripting skills in Python and Go, with the ability to understand, adapt, and enhance automation frameworks. Hands-on experience with traffic generation tools such as IXIA and Spirent for performance, scale, and functional testing. Possession of Juniper or industry-recognized networking certifications (e.g., JNCIE, JNCIP, etc.) is a strong plus. Solid understanding of Software/testing lifecycle, including planning, execution, defect tracking, metrics collection, and reporting. Strong analytical and debugging skills for root cause isolation and issue resolution in complex networking environments. Self-driven and proactive with excellent interpersonal, communication, and collaboration skills. A quick learner, with the ability to rapidly adapt to evolving technologies and new test strategies. Proven ability to work as part of a cross-functional, agile team, with a customer-focused mindset. Excellent presentation and documentation skills, with the ability to articulate technical topics to diverse audiences. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #networking Job: Engineering Job Level: TCP_05 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
2.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Software Engineer - Telemetry This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Juniper is seeking for an experienced Software Engineer to be part of the Software Development Engineering Team in the Automated WAN Platform Team. In the development role, the engineer will be responsible for the design and development of new features in the area of network telemetry for Juniper Networks MX and PTX series products. The role expects also to handle the SW issues that might be reported in the area of Telemetry either from Customers or from the Systest organization, debug them, identify the root cause, clearly describe and articulate it and develop the SW code to resolve them. What youll do: Design, develop and maintain the code implementing the Telemetry features by being involved in the complete lifecycle of feature development Understand customer network architecture and design and accordingly provide solutions when applicable to achieve greater feature set, stability or performance. - Provide technical direction to internal teams and customers. Be a technical reference on Juniper Routing Platform Telemetry features for other Juniper Customer Support and Sales groups Analyse and reports defects on software to improve conformance, stability and supportability Design & implement network infrastructure automation using Python What you need to bring: Minimum Qualifications: Minimum of 2 years of direct experience in software development for public or private IP networks with exposure to Customer direct or indirect interactions. MS in Computer Science/Electrical or Electronic Engineering or equivalent required. C/C++ programming in Unix based systems, Kernel and TCP/IP Network programming. Experience in SNMP and telemetry technology features Experience with all of the following tools: GDB, WireShark/Ethereal (tcpdump), IXIA Traffic Generators Preferred Qualifications: Knowledge or understanding of one or more of the technologies area like SNMP, YangModelling, GPB. Knowledge or understanding of one or more of the routing or switching technologies area also considered a plus: ISIS, OSPF, BGP, MPLS, RSVP, LDP, L2VPN, L3VPN. Multi-tasking skills and ability to focus on issues, with a keen attention to details. Proven communication and problem-solving skills. Ability to effectively execute tasks in a high-pressure environment. Strong knowledge of software forensics best practices and methodologies. Very good written and oral communication skills; excellent listening and interpersonal skills; ability to clearly articulate a problem/situation at hand and communicate alternative strategies. Any of the following network industry certifications are a plus: JNCIP, JNCIE, CCNP, CCIE Highly motivated and self-directed. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #networking Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Software Engineer - Automation/ Python This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Group Description Team is responsible of driving technology leadership in Juniper s switching products (MX, PTX and ACX), deployed in some of the world s largest enterprises and data centers. JDI is driving Juniper s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About the Position: The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. What youll do: Platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress What you need to bring: Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Education/Qualification: BE/BTEC/ME/MTEC from reputed university/college 2-4+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
2.0 - 4.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Software Engineer - Automation/ Python This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Group Description Team is responsible of driving technology leadership in Juniper s switching products (MX, PTX and ACX), deployed in some of the world s largest enterprises and data centers. JDI is driving Juniper s growth in revenue and market share in switching, routing space, by delivering market leading products with continuous innovation and relentless execution. About the Position: The Software Engineer in Test is a highly technical role in Networking Products validation and automation of test cases. The Candidate should be well versed with networking fundamentals, cos, firewall, L2/L3 protocols ,virtualization technologies and test frameworks & test automation. What youll do: Platforms features qualification Design quality test plan based on Requirements Building topology required for testing Good analytical skills Execute test cases and create automation scripts. Provide weekly reports on progress What you need to bring: Desired Technology Knowledge on: Switches and IP Networking Fundamentals. Internet Protocols: TCP/UDP/IPv4/IPv6 Expertise in one of the below technical areas Layer 2: Data center & Switching technologies STP,RSTP,MSTP Access control, DHCP,Dot1X,POE FCOE Virtual chassis, clustering Layer 3: Routing and routed protocols MPLS, LDP, RSVP,L3VPN,L2VPN OSPF,ISIS,BGP Platform specific features : COS ,Firewall,ACL Schedulers ,Rate limiters Virtualization technologies Multi chassis, clustering Automation is mandatory for all technical areas Perl, python Education/Qualification: BE/BTEC/ME/MTEC from reputed university/college 2-4+ year of experience in networking products qualification Certifications in networking like JNCIA/JNCIS/JNCIP or equivalent will be an added advantage Google Gtest, Python unit class based test and Machine learning experience will be added advantage Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #networking Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
2.0 - 7.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Software Engineer - Telemetry This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition: Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. Juniper is seeking for an experienced Software Engineer to be part of the Software Development Engineering Team in the Automated WAN Platform Team. In the development role, the engineer will be responsible for the design and development of new features in the area of network telemetry for Juniper Networks MX and PTX series products. The role expects also to handle the SW issues that might be reported in the area of Telemetry either from Customers or from the Systest organization, debug them, identify the root cause, clearly describe and articulate it and develop the SW code to resolve them. What youll do: Design, develop and maintain the code implementing the Telemetry features by being involved in the complete lifecycle of feature development Understand customer network architecture and design and accordingly provide solutions when applicable to achieve greater feature set, stability or performance. - Provide technical direction to internal teams and customers. Be a technical reference on Juniper Routing Platform Telemetry features for other Juniper Customer Support and Sales groups Analyse and reports defects on software to improve conformance, stability and supportability Design & implement network infrastructure automation using Python What you need to bring: Minimum Qualifications: Minimum of 2 years of direct experience in software development for public or private IP networks with exposure to Customer direct or indirect interactions. MS in Computer Science/Electrical or Electronic Engineering or equivalent required. C/C++ programming in Unix based systems, Kernel and TCP/IP Network programming. Experience in SNMP and telemetry technology features Experience with all of the following tools: GDB, WireShark/Ethereal (tcpdump), IXIA Traffic Generators Preferred Qualifications: Knowledge or understanding of one or more of the technologies area like SNMP, YangModelling, GPB. Knowledge or understanding of one or more of the routing or switching technologies area also considered a plus: ISIS, OSPF, BGP, MPLS, RSVP, LDP, L2VPN, L3VPN. Multi-tasking skills and ability to focus on issues, with a keen attention to details. Proven communication and problem-solving skills. Ability to effectively execute tasks in a high-pressure environment. Strong knowledge of software forensics best practices and methodologies. Very good written and oral communication skills; excellent listening and interpersonal skills; ability to clearly articulate a problem/situation at hand and communicate alternative strategies. Any of the following network industry certifications are a plus: JNCIP, JNCIE, CCNP, CCIE Highly motivated and self-directed. Additional Skills: Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job: Engineering Job Level: TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Posted 2 weeks ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Responsible for planning, designing, and implementing technical, architectural, and engineering DevOps solutions for AWS-hosted products, along with managing infrastructure (including its security) effectively. Responsibilities Design, architect, and deliver. DevOps solutions with high quality & on-time Design, Deployment, and Operation of web-based solutions and support tools, enabling the development team for one-click deployment. Adhere to infrastructure/platform security and security audits/compliances & address the observations quickly. Monitor infrastructure, including proactive capacity & cost management and replication strategies. Implement AWS automation through scripting (code as infrastructure). Design and work on proof of concepts that can be demonstrated to the customer. Stay updated on cloud services, and contribute towards capability, competency building for the team. Establish cloud best practices and review code. You will apply cost-effective design guidelines within the technical solution to meet business requirements. Become the customer's trusted technical advisor and subject-matter expert. Requirements 15+ years of experience with a minimum of 2 years of experience as a Senior/Lead in designing or orchestrating cloud-based web solutions on any of the clouds - AWS (preferred), Azure, Google Cloud, or IBM. Good hands-on experience in Infra Security and Application Security. Expertise in any of the scripting languages (Python, Bash, Groovy, JavaScript, Shell, etc), Cluster management using EKS-EC2 Fargate, or any other equivalent tools. Expertise on the full stack tools used to deploy and manage web applications; CD/CI with Git and Jenkins (or equivalent solutions). Expertise in hosting and managing micro-services with clarity on IAAS and PAAS concepts. Experience in automating and orchestrating infrastructure. Experience with container orchestration tools like ECS, Nomad, and Kubernetes. Experience in Serverless deployments, containerization(Docker), gateways, routes, networks, load balancing, and auto scaling. Experience in monitoring and analyzing system logs and RCA for site reliability and performance. Experience working in an agile distributed environment. Excellent critical thinking and problem-solving skills, High motivation, good work ethic, and maturity. Strong collaboration skills for managing prospective clients as well asthe technical team. Excellent oral and written communication skills. High-level understanding of networking standard protocols HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, VPC, and Load Balancing, etc, Linux System Administration experience. This job was posted by Mansi Shah from Caizin.
Posted 2 weeks ago
8.0 years
0 Lacs
Puducherry, India
On-site
Job Description For Associate DevOps Engineer Job Title: Associate DevOps Engineer Company : Mydbops Location: Pondicherry About Us Mydbops is a leading provider of open-source database services, with over 8 years of excellence in managing MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. We are PCI DSS and ISO certified, reflecting our commitment to security and operational excellence. At Mydbops, we believe in building strong customer relationships and delivering top-notch solutions through a passionate and skilled team. Role Overview We are looking for a highly motivated fresher to join our team as an Associate DevOps Engineer . This is an exciting opportunity to begin your career in DevOps while working alongside experienced professionals in cloud infrastructure, automation, and modern deployment pipelines. Key Responsibilities Assist in managing and monitoring cloud infrastructure (especially AWS). Learn and contribute to automation tools like Terraform and Ansible . Support the team in deploying and maintaining CI/CD pipelines. Help automate repetitive operational tasks to enhance reliability and efficiency. Participate in writing scripts (using Shell, Python, or Go ) to support automation efforts. Support containerization and orchestration using Docker and Kubernetes . Collaborate with developers and database teams to troubleshoot infrastructure issues. Stay curious and eager to learn new tools, technologies, and best practices in DevOps. Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Good understanding of Linux operating systems (Ubuntu, CentOS, or AWS Linux). Basic knowledge of cloud platforms (AWS preferred). Exposure to CI/CD tools like GitLab or GitHub Actions (academic/project experience is acceptable). Understanding of networking basics – TCP/IP, DNS, etc. Familiarity with at least one scripting language (Shell, Python, or Go). Eagerness to learn DevOps tools such as Terraform, Ansible, Docker, and Kubernetes. Strong problem-solving skills and attention to detail. Preferred (Good To Have) Internship or academic project experience in DevOps or Cloud. Basic understanding of monitoring tools (e.g., Prometheus, Grafana, ELK Stack). Certification in AWS/DevOps/Linux (not mandatory but a plus). What We Offer A structured training and mentorship program for career growth. A chance to work with a dynamic and innovative team on real-world projects. A collaborative and inclusive work culture. Opportunity to gain hands-on experience with the latest DevOps tools and practices. Job Details Job Type: Full-time opportunity Work time: General Shift Mode of Employment - Work from Office Experience - Freshers
Posted 2 weeks ago
4.0 - 7.0 years
7 - 11 Lacs
Pune
Work from Office
Key Responsibilities: Design, implement, and maintain VoIP and telephony solutions across enterprise environments. Manage and troubleshoot unified communication platforms including Cisco, Avaya, or Microsoft Teams. Configure and support SIP, H.323, and MGCP protocols. Collaborate with IT teams to integrate telephony with office automation and business applications. Monitor system performance and ensure high availability and quality of service. Provide technical support and training to end-users and internal teams. Required Skills: Strong knowledge of VoIP protocols (SIP, H.323, RTP) Experience with Cisco Unified Communications , Avaya , or Microsoft Teams Familiarity with PBX systems , call routing , and dial plan configuration Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience with office automation tools and IT service management Preferred Skills: Certifications like CCNA Voice , CCNP Collaboration , or Avaya Certified Specialist Experience with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral) Knowledge of ITIL processes and ticketing systems (e.g., ServiceNow)
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Gurugram
Work from Office
Seeking a highly skilled 5G RAN Protocol Stack Developer with expertise in Layer 3 RRC , EUTRAN , and C programming . The ideal candidate will have a strong background in telecommunications , radio access networks (RAN) , and communication protocols , with hands-on experience in developing and optimizing protocol stacks for 4G/5G networks. Key Responsibilities: Design, develop, and maintain Layer 3 (RRC) components of the 5G RAN protocol stack . Implement features and enhancements in C for real-time embedded systems. Work on EUTRAN and 5G NR protocol layers, ensuring compliance with 3GPP standards. Collaborate with cross-functional teams in software development , system integration , and testing . Analyze and debug protocol stack issues using tools like Wireshark, logs, and trace analyzers. Participate in performance tuning , multi-paradigm programming , and system optimization . Contribute to the full software development life cycle (SDLC) from design to deployment. Required Skills & Qualifications: Bachelors or Masters degree in Electronics & Communication , Computer Science , or related field. 69 years of experience in telecom software development with a focus on 5G/4G RAN . Strong programming skills in C and understanding of multi-threaded systems . In-depth knowledge of: 5G RAN architecture Layer 3 RRC protocols EUTRAN protocol stack Communication protocols and radio networks Experience with real-time operating systems (RTOS) and embedded systems. Familiarity with protocol stack debugging , performance engineering , and telecom standards . Preferred Qualifications: Experience with 3GPP specifications and protocol conformance testing . Knowledge of Layer 2 (MAC/RLC/PDCP) is a plus. Exposure to cloud-native RAN (vRAN/oRAN) architectures.
Posted 2 weeks ago
4.0 - 8.0 years
10 - 15 Lacs
Hyderabad
Work from Office
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 5 years of experience with working in security analysis, network security, intrusion detection system, threat intelligence or threat detection, 2 years of experience as a technical security professional, with digital forensics or systems administration, Experience with executive or customer stakeholder management and communication, Experience with a data motivated approach towards solving information security tests, Preferred qualifications: Master's degree in Computer Science or a related field, Knowledge of defensive security concepts such as adversity tactic and technique, MITRE ATT and CK framework, logging etc Knowledge of networking and internet protocols( e-g , TCP/IP, HTTP, SSL) and analyzing malicious network traffic, Excellent organizational and multitasking skills, About The Job Product Security Engineering (PSE) is the team within the Cloud CISO organization responsible for helping to ensure every product Cloud ships is as secure as it can be and increasing the assurance levels of security in the infrastructure underlying all our products This team also focus on increasing the capabilities of each product team to develop more secure products by design and by default, from patterns, tools and frameworks to increasing the skill level of embedded security leads, In this role, you will be part of the team that is responsible for protecting Google and its users from attacks and abuses originating from Google Cloud Platform You will ensure trust and reputation not only for this product, but also for Google as a brand and company You will work globally and cross-functionally with several internal stakeholders, Google Cloud accelerates every organizations ability to digitally transform its business and industry We deliver enterprise-grade solutions that leverage Googles cutting-edge technology, and tools that help developers build more sustainably Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities Research new detection techniques to prevent/mitigate abusive activities such as outbound security attacks, botnet, DDoS and other malicious behaviors which violate Google Cloud Platform's (GCP) Terms of Service, Develop fidelity detection to identify malicious activity based on raw network and host level telemetry, Analyze logs, packets to increase accuracy of detections, Hunt for threats/abusers and respond, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show
Posted 2 weeks ago
4.0 - 8.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 5 years of experience with working in security analysis, network security, intrusion detection system, threat intelligence or threat detection, 2 years of experience as a technical security professional, with digital forensics or systems administration, Experience with executive or customer stakeholder management and communication, Experience with a data motivated approach towards solving information security tests, Preferred qualifications: Master's degree in Computer Science or a related field, Knowledge of defensive security concepts such as adversity tactic and technique, MITRE ATT and CK framework, logging etc Knowledge of networking and internet protocols( e-g , TCP/IP, HTTP, SSL) and analyzing malicious network traffic, Excellent organizational and multitasking skills, About The Job Product Security Engineering (PSE) is the team within the Cloud CISO organization responsible for helping to ensure every product Cloud ships is as secure as it can be and increasing the assurance levels of security in the infrastructure underlying all our products This team also focus on increasing the capabilities of each product team to develop more secure products by design and by default, from patterns, tools and frameworks to increasing the skill level of embedded security leads, In this role, you will be part of the team that is responsible for protecting Google and its users from attacks and abuses originating from Google Cloud Platform You will ensure trust and reputation not only for this product, but also for Google as a brand and company You will work globally and cross-functionally with several internal stakeholders, Google Cloud accelerates every organizations ability to digitally transform its business and industry We deliver enterprise-grade solutions that leverage Googles cutting-edge technology, and tools that help developers build more sustainably Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities Research new detection techniques to prevent/mitigate abusive activities such as outbound security attacks, botnet, DDoS and other malicious behaviors which violate Google Cloud Platform's (GCP) Terms of Service, Develop fidelity detection to identify malicious activity based on raw network and host level telemetry, Analyze logs, packets to increase accuracy of detections, Hunt for threats/abusers and respond, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show
Posted 2 weeks ago
0 years
0 Lacs
Delhi, India
On-site
The Engineering manager will be Domain architect of the Data Networking System / Backbone Transmission network System and Facility SCADA who understands the DATA networking system and Facility SCADA system in depth and can add value to the organization while developing the Design of BTN /DTS System and Facility SCADA system in EDRC -S&T for MRT and Mainline Projects. The Role requires creating and develop the design deliverables for CCTV surveillance system for Mainline and MRT Projects Nationally and International. The candidate should have relevant experience in the low level, high level designing of Backbone / data transmission network system and Facility SCADA for MRT – Mass Rapid Transit and Mainline Railways Projects. The candidate should also be able to carry out the system configuration & TnC works at site as and when required. Candidate should be able to prepare the management plans, detailed design, Interface design, testing procedures, method statements, software quality assurance plans for MRT and Mainline Data Network System and Facility SCADA System. Candidate should have worked on the SDH- Synchronous Hierarchy System, FAM- flexible access multiplexer system like Loop telecom, Tejas, Coral and Puncom etc. Candidate should have Knowledge of IP-MPLS- Multi Protocol Label Switching technology for BTN Network Switches, Layer -3 Routers and Aggregators and Access / Physical Layer -2 switches and Wi-Fi Access Points both Indoor and outdoor. Relevant experience on OEM’s make like CISCO, Juniper, Nokia, HP, and Belden is preferred. Candidate should have the knowledge to configure the Application Data Network Servers like DNS, LDDAP, NMS, DNAC, Wireless Controllers in the Rail network. Knowledge of OFC Cables Single mode, Multimode, SFP Ports configurations, OTDR testing parameters, Fiber losses should be known. Candidate should have knowledge of the applicable standards and protocols like IEEE, ITUT, TCP/IP, ETSI, SNMP, SNTP, IT-UT, ICMP, AAA, NTP, PTP, BGP, STP, SIP, Spanning Tree (SPT) etc. applicable. Candidate should have ideas about the software and hardware assurance and quality standards LikeEN50128 and EN50129 Candidates should be able to design the IP Schema IPV4-IPV6, VLAN network, DMZ polices, AAA Policy rule for small and complex data networks. Knowledge of the OPCUA, MODBUS, IEC-104, TCP/IP, NTP, SNMP, SNTP ,ASCII, MIB Protocols AI knowledge for behaviour detection and abnormal conditions Face Recognition and VMS and Video analytics System knowledge Sizing the bandwidth and storage for the NVR and the storage array PTZ, Dome, Fixed and Bullet and Night Vision Camera specification and knowledge Sizing the Wi-Fi requirement for On board Camera solution
Posted 2 weeks ago
0 years
0 Lacs
Delhi, India
On-site
The Domain Architect / Engineering Manager Radio Communication system is expected to create/ develop the Design deliverables of the Radio Communication System like GSM-R, TETRA / LTE technology and IP EPABX system for Mainline and MRT Projects in the EDRC telecom. He will further assist and provide the required deliverables to the bidding team and support the executions works for site configurations RF planning and Numbering plan design and simulation studies. Radio Communication (TETRA, GSM-R & LTE) The person should know the desired technological skills of the Radio communication in the field of TETRA – Terrestrial Trunked Radio, ETSI Protocols, GSM-R related Specifications awareness and EIRIENE Importance in the field of Radio Communication, LTE Technology and 3GPP Standards and latest releases, 5G and FRMCS. Radio Network Planning and RF Prediction and Planning knowledge Knowledge of the Special Tools and Tackles applicable for Radio like ATOLL Simulation tool, Radio Spectrum Tool, Radio Test Tool, RF Power meter, Drive test tool. Fleet Map, Traffic and Bandwidth calculation 5G Radio FRMS guidelines knowledge Knowledge of RAMS and EMC Applicable to Radio Telephone System and Central Digital Recording Server: Knowledge of IP-PABX System, Direct Line Phone and Console Knowledge of Ways side and Hot line Phone’ Knowledge of the Voice recording and centralized Voice Mail System Knowledge of Traffic calculation for MRT and Mainline Project Knowledge to create logical network, Network topology for PABX Integration of PABX on SIP with PA and Radio System Knowledge of Analog and Digital Trunks – CO, PRI-ISDN etc. Knowledge of MIB, SNTP, SNMP, Q-SIG, TCP/IP, ETSI protocols NMS Configuration and designing Knowledge of RAMS and EMC
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
Compute, Tier 1 Network Technician Job Description Role Summary: The Tier 1 Computing Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Internal Departments They Will Interact With NMC, Tier 2, Tier 3, Carrier Management. Main Responsibilities Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of 1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication at all times is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the NMC.Hosting/Tier 1 and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Ideal Candidate Profile General MS Office – Intermediate (must). Awareness of ITSM tools (e.g. Siebel, Remedy, ServiceNow, Clarify, HEAT) (must). Experience Experience in Help Desk/Service Desk/Technical Support/IT (desirable). Experience working in a multi-cultural/international environment (desirable). Experience in fault diagnosis/troubleshooting and fulfilling requests (desirable). Knowledge General ICT industry understanding (must). Awareness and understanding of process framework(s) – ITIL Foundation/ITIL Operations (desirable). Essential Criteria Technical Knowledge and understanding of TCP/IP protocol stack and OSI layering (OSI model). Knowledge of the Internet, Internet technologies that include: PCs, TCP/IP (must). Proficient in PC/Windows environment (must). Knowledge of at least 2 of the following: Windows (various flavours) Linux (Redhat), other Linux version experience considered an advantage Virtual platforms (Vmware, KVM or XEN) IP Networking Security Products (Cisco, Checkpoint, PaloAlto) Hosting hardware, servers and blades (HP and Dell) Symantec Netbackup Storage Solutions (NetApp, 3PAR, EMC or Equalogic) Microsoft SCOM, SNMP, SCOM Connectors and Connector Framework Basic technical understanding of normal ISP services, such a DNS, Email, shared hosting, remote access, web-portals, etc. Languages English – fluent (mandatory). Desirable Criteria Technical Knowledge and understanding of SD WAN and components. Awareness and understanding of Unified Conferencing products (Video, Skype for Business, Exchange, Office365). Awareness and understanding of Hosting (Windows, Linux, Storage, Backup, Vmware) and Security products. DNS management. Other Similar Job Functions Helpdesk Service Desk 1st Line Support Technical Support IT Qualifications/Courses BSc/BA Degree in ICT/Telecommunications/Business Administration or similar discipline (either complete or in-progress) (must). CCENT knowledge, Network+ or equivalent (complete or in-progress) (must). ITIL Foundation (desirable). Hours/Travel/Shift Shift work – 24*7 Job Location: Pune, India
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.
Posted 2 weeks ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net . Role Summary This team provides 3rd line technical support for GTT’s customer support organizations. As a highly intelligent, flexible and efficient technical support team, it works with other parts of GTT to deliver world-class customer experience. The team is responsible for the stability of GTT’s next generation native IPv4/IPv6 IP network and provides advanced technical support for the full range of GTT IP products working closely with Tier 1 and Tier 2 teams on customer and core issues. Duties And Responsibilities 3rd line break/fix support for customer services across the multinational and multivendor GTT network. Owns incidents, resolves them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Escalation to vendor support and other internal teams to ensure prompt and satisfactory resolution of issues. Provides concise and relevant action plans for teams to resolve network and customer issues efficiently. Provides work instructions, guidelines and training sessions to junior engineers when required. Communication and documentation of customer and service-specific support information to the 1st line teams. Proactive problem management based on technical and trend analysis to drive ever-better network performance. Technical review and ownership of key network management systems. Scope new developments to support continuous improvement of network quality and resilience. Ensure operational processes are followed and deliver best-in-class technical support while maintaining a stable and resilient network. Designing, developing and implementing automated solutions to streamline network operations. Enhance efficiency and reduce manual intervention. Combine networking expertise with programing and scripting skills to optimize network structure ensuring scalability, reliability and security. Maintain up-to-date documentation of automated processes, scripts and network changes Required Experience/Qualifications Minimum 5 years of experience within IP Operations environment of a Telco or large ISP. Minimum 3 years of work in IP technical 2nd line support position. Excellent and demonstrable experience of IP, MPLS and routing knowledge (ISIS, BGP, OSPF) in an ISP environment. Knowledge and understanding of SD WAN and components, working knowledge on Fortinet, VeloCloud, Aruba is preferred. Excellent knowledge of protocols in use by the systems and customer applications, independent troubleshooting skills. Excellent technical knowledge of CE/CPE configurations and troubleshooting. Understanding troubleshooting knowledge of technologies including Ethernet, Ip transit, VPLS, MPLS, DIA etc. Strong experience in the use of IP management tools, both commercial and open source. CCNP or JNCIP certification is preferred. Ansible, Python, Bash scripting language desirable. Desirable Experience/Qualifications Excellent Juniper and JUNOS knowledge (MX960, M7, M10 and Juniper CPEs/CEs) General knowledge or telecom industry, operational processes and standards. Good knowledge and hands on experience with Fortinet, VeloCloud, Aruba/SilverPeak devices and Accedian, Cisco, Comtrend CPE’s. General technical understanding of other technologies (eg. VoIP, SDH and DWDM) Hours/Travel/Shift 5 Days working / 2 Days Off – US Business Hours Core Competencies Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems; ability to apply knowledge of problem-solving appropriately to diverse situations. Root Cause Analysis: Knowledge of the concepts, principles, and techniques of root cause analysis (RCA); ability to use a structured approach to identify the underlying causes of problems in a particular environment and the changes needed to prevent recurrences. IP Technologies and Protocols: Knowledge of the features and policies of IP technologies and protocols; ability to configure, deploy and support IP-based networks and services. IP-based Services: Knowledge of the features and functions of IP-based services; ability to configure, deploy and support TCP/IP-based networks and associated services. Troubleshooting Network Problems: Knowledge of tools and techniques to troubleshoot network problems; ability to anticipate, recognize and resolve technical (network, hardware, software, equipment or operational) problems. Universal Competencies Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes and enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results-oriented. Customer First (Customer Facing): Knowledge of customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting customer value creation at every level. Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions. Carrier Relationship Technician Role Summary: Carrier Relationship Technician is the position that interacts with our external providers when comes to Incident, Request and Problem Management. Driving cases toward resolution and performing escalations. Maintaining the escalation contacts into the supplier database. Job Scope/Supervision: Service Desk, Enterprise Operations Centre, Network Operations Centre, Carrier Management, Service Delivery. Reports to Senior Manager, Supplier Management Duties And Responsibilities: ∙ Liaise with GTT's local tail suppliers (OLO) and build strong relationships. ∙ Raise tickets with suppliers (OLO) and ensure regular updates and feedback via the telephone, email web portal and internal ticket. ∙ Manage OLO-related customer faults and ensure they are resolved within SLAs. ∙ Perform and interpret results of basic technical operations (ping tests, loops, etc) to confirm OLO and service status. ∙ Ensure appropriate processes are followed and associated documentation updated. ∙ Clearly communicate incident progress to customers throughout life cycle until final resolution. ∙ Work with internal operations and regional support organizations in order to resolve customer issues speedily. ∙ Escalate effectively and according to documented processes both internally and externally to ensure prompt resolution of incidents. ∙ Provide documentation and reports to customers and senior management on incident progress and resolution. documentation are regularly reviewed and updated to meet the highest standards ∙ Audit Supplier (OLO) contact and escalation details regularly and ensure that all pertinent systems are updated promptly. ∙ Report security incidents to the appropriate operations functions on detection. ∙ Comply to GTT Security Management controls, security policies and report security incidents to line manage OCC Planned Works Administrator Role Summary: The Planned Work Administrators responsibilities are to record, review and validate all Planned Work requests that may impact the GTT network and customer base which have been submitted via third party or internally. These activities are critical to planning, controlling, communicating, measuring and implementing all planned works performed by GTT or 3rd parties. Duties And Responsibilities: The OCC Planned Works Administrator will log, validate and, in some cases analyse, all Planned works submitted to the GTT Operations Change Control Team. In addition, the OCC Planned Works Administrator will work with OCC management and contribute to the following areas: Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with status OCC Planned Works Coordinator Role Summary: Operations Change Control - Responsible for recording, reviewing, analysing, coordinating and authorizing planned works. Purpose Of The Role: The Planned Work Coordinators responsibility is to perform technical analysis on all Planned Works that impact the GTT network and customer base submitted through a third party or internally. Through analysis and interrogation of affected Elements of Planned Works, and based on severity of impact, a complete and accurate list of impacted services is to be created within company defined SLA to ensure that the integrity of the network and high availability service offering is always maintained. Duties And Responsibilities: The OCC Planned Works Coordinator will analyse and interrogate all Planned works submitted to the GTT Global Planned Works team. In addition, the OCC Planned Works Coordinator engineer will work with OCC management and contribute in the following areas: Analyse all Planned Works through MOP interrogation and understanding of affected network elements or systems to identify risk severity of works being carried out Identify all impacted services of Planned Works through available systems and tools and present within agreed SLA for notification Ensure the integrity of the network is always maintained through appropriate scheduling of works and collision analysis Facilitate the approval process through the OCC Board Chairman or delegate Coordination of Planned Works with internal suppliers and supporting engineers Daily, Weekly & Monthly reporting of all Planned Works submitted with current status Tier 1 Engineer Role Summary: The Service Desk & Tier 1 Engineer will provide first line technical support to GTT’s customers across an international base. The successful candidate will require an aptitude for working with a variety of Information and Communications Technology (ICT) portfolio of products and services, to undertake analysis, diagnosis and resolution/fulfilment of customer incidents/requests, which may range from straightforward to more complex technical requirements. There is also a range of administration duties within this role. Job Scope/Supervision: Interacts daily with NMC, Tier 1,5, Tier 2, Tier 3, Carrier Management. Reports to Manager, Service Assurance Duties And Responsibilities: Logging all relevant incident/service request details, allocating categorization and prioritization codes. Providing first-line investigation and diagnosis using approved tools, systems, and procedures. Resolving/fulfilling incidents/service requests that are in scope. Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions. Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site. Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment. Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager). Keeping customers informed of progress. Owning incidents/requests from ticket creation to resolution/fulfilment/closure. Closing all resolved/fulfilled incidents/requests and other queries. Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc. Ensure the Configuration Management System (CMS) is maintained/updated. Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams. Ensure communication always is clear, concise, meaningful, professional and efficient. Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve. Identify need for Problem Management for reoccurring Incidents/Events. Understanding of and familiarity with Customers’ services and solutions. Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics). Actively participate as required in meetings (customer, 3rd party, internal). Conducting customer satisfaction call backs/surveys as agreed. Coach/guide Junior staff and new starters. Act as delegate for Senior staff. Act as technical escalation gate for Junior staff. Higher First Line Fix/Right First Time than Junior staff. Network Analyst Role Summary: The Network Analyst will communicate via phone, email and in system notes with the client and internal stakeholders. Working knowledge of Windows operating systems is expected, with Linux or Unix a plus. Duties And Responsibilities: Efficiently and accurately manages inbound calls from all GTT customers Provide the highest standards of Customer Service on all inbound calls Escalate, for higher level support, to Tier II and Management. Document all voice and data service issues reported on inbound calls Operate in multiple systems and databases as required. Works with internal peer teams to assist with customer trouble resolution. Proactive learning of next-level technical duties and customer services. Required Experience/Qualifications: High School Diploma/GED AND 1+ or more years of relevant job experience. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Excellent communication skills (verbal and written) Logical problem analysis skills Use initiative and take ownership Ability to multitask, prioritize and work in a pressured and sometimes stressful environment Must be adaptable and flexible in dealing with a variety of people Achieve certification and maintain required training levels Must be a positive team player willing to contribute Ability to work on rotating shifts and/or on-call rotations Experience with network monitoring software is a plus. Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk) Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco) Previous experience of working in an SLA-driven operation environment (ideally ISP based) is preferred. Good understanding of IP and/or Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANs, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec Experience of shift work 24x7x365 Tier II Voice Engineer Role Summary: The Network Management Centre (NMC) manages and maintains GTT’s pan-European network 24x7. As a highly intelligent and efficient break/fix organization, with a strong focus on consistency and process, it works with other parts of GTT to deliver a world-class customer experience. Job Scope/Supervision: Service Desk, Tier 3 Voice (TSS), Incident and Problem Management Duties And Responsibilities: Provide proactive fault resolution support for Voice/ VoIP cases or when the Service Desk/ NOC front line team is unable to resolve a customer and/or network fault or where a fault has been escalated according to SLA requirements. Use network tools to monitor core network and customer services. Proactively initiate incident management process. Perform diagnostics on all Voice network and customer faults. Generate action plans to troubleshoot all Voice network and customer faults. Track the incident management of proactive and reactive issues through the Trouble Ticket system. Management and Technical escalation of Trouble Tickets in line with the process. Coordinate NOC activities with local Field Operations and Vendor/Supplier representatives to diagnose and fix faults across a pan-European network Liaise with customer representatives to progress fault resolution. Support local Field operations with maintenance activities. Works in the NOC on a 24x7 shift rota. Reporting security incidents to the appropriate operations functions on detection. Comply with GTT Security Management controls, and security policies and report security incidents to the line manager Physical Security Monitoring.
Posted 2 weeks ago
0 years
0 Lacs
Haryana, India
On-site
Lenskart – Tech@Lenskart – Devops Exp: You are a person whose day-to-day job would involve writing Python scripts, making infrastructure changes via terraform. Strong understanding of Linux. We breathe on Linux. Must have a knack of automating manual efforts. If you have to do something more than 3 times manually you are the person who would hate this. Engage with cross-functional teams in design, development and implementation of DevOps capabilities related to enabling higher developer productivity, environment monitoring and self-healing. Should have good knowledge in AWS. Excellent troubleshooting skills as it would be part of day to day work. Working knowledge of Kubernetes and Docker (any container technology) in production. Understanding of CI/CD pipeline of how it works and how it can be implemented. Should have a knack to identify performance bottlenecks and maturing the monitoring and alerting systems. Good knowledge of monitoring and Logging tools like Grafana/ Prometheus / ELK / Sumologic / NewRelic. Ability to work on-call and respond to production failures. Should be self-motivated as most of the time the person has to drive a project or find performance issues or do POC's independently. You are a person who will be happy to write articles about your leanings and share within the company and in the community. You might be a person who is ready to challenge the architecture for longer performance gains. You know how SSL/TCP-IP/VPN/CDN/DNS/LoadBalancing works. Essential Skills B.E./B.Tech in CS/IT or equivalent technical qualifications. Knowledge of Amazon web services (AWS) would be a big plus. Experience in administering/managing Windows or LINUX systems. Hands-on experience in AWS, Jenkins, Git, Chef. Experience with the various application servers (Apache, Nginx , varnish etc). Experience in Python, Chef & Terraform, Kubernetes, dockers. Experience installing, upgrading, and maintaining application servers on the LINUX platform
Posted 2 weeks ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description Job Purpose Network Operations provides 24x7 support for the organization’s global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. Responsibilities Incident Management Proactive checkouts and monitoring to avoid service outages or limit their impact. Escalation for troubleshooting and fault isolation to restore service as necessary. Operational Readiness for New Services Completing checklists that support pre-production deployment of network services. This includes assurance that Network Operations has updated management for all related network components, is performing pro-active routines to ensure optimal network health, understands the service and it’s dependencies, and the staff is capable of performing established recovery procedures. Change Management Planning and Configuration Implementation Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. Service Requests, Network Maintenance, and Operational Support Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health. Process Improvement Specific tasks assigned by management to own that deliver operational support improvements to a technology, process, tool, or service. Knowledge And Experience Bachelor’s Degree in Computer Engineering or related field. 3+ years or experience in lieu or educational credentials. Knowledge of routing protocols and concepts (OSPF, BGP, etc.). Knowledge of TCP/IP, Layer 2 and 3 switching. Position requires attention to details, and excellent written and verbal communication skills. Ability to work in a team oriented environment is essential Weekend and off hours support is required JNCIA, CCNA, or equivalent knowledge is preferred. Financial industry experience is preferred. Skills Perform monitoring for new events to open incidents Perform all levels of routine network analysis using scripted and automated checks. Coordinate hot hands and other activities with vendors Interact with advanced level engineering support Develop and propose solutions for the knowledge base Solid understanding of multicast and troubleshooting techniques Working knowledge of how to use management tools
Posted 2 weeks ago
4.0 - 9.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Experience4 to 9 Years Skills RequiredCisco ACI, EPG, bridge Domain (BD),L2, L3 out, Nexus 9k,single pod Required Skills (Must Have and should meet all the below standards for qualifying to this role) Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies BGP EVPN, OTV, LISP knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Nexus, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills (Good to have as value add to this role) Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes) Education &/ Additional Certifications Degree/ Masters CCNP, CCIE (R&S / DC) VCP, AWS, CKA (Good to have)
Posted 2 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Coimbatore
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesDesign of mechanical systems, devices, equipment and machines; installing and maintaining mechanically functioning equipment; simulating a wide range of interactions and evaluate performance in real world scenarios; and develop prototype for manufacturability, testing and validation. - Grade Specific Focus on Mechanical and Physical Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Your Role Install, upgrade, and maintainz/OS, including RACF, JES2, VTAM, TCP/IP, HCD, and WLM Customize and support IBM and OEM software products Perform SMP/E tasks and manage product PTFs, d evelop and maintainREXX scripts, JCL, and assembler routines Monitor and optimize system performance proactively & e nhance system automation and monitoring capabilities Maintain system robustness and support DR solutions Your Profile 6 to 12 Strong expertise in SMP/E for software installation and maintenance Proficiency in REXX, Assembler, and JCL also In-depth knowledge ofWLM, RMF, HCD, andCA Products Experience inperformance troubleshootingin z/OS environments Hands-on experience with multi-CPU and Sysplex environments, Proficient inVTAM/TCPIP network administration Familiarity with Mainframe storage systems, replication, and tools like CSM & e xperience withTop Secret/ACF2/RACFsecurity administration What will you love working at Capgemini Work on enterprise-scale z/OS infrastructure, supporting critical systems for global clients across industries. Expand your expertise in SMP/E, REXX, WLM, and mainframe networking while working with the latest IBM technologies. Clear career progression paths from system programming to architecture, consulting, and leadership roles. Be part of high-impact projects that ensure performance, security, and reliability for Fortune 500 clients. Thrive in a diverse, inclusive, and respectful environment that values your voice and ideas, while working in agile, cross-functional teams with opportunities to lead and mentor.
Posted 2 weeks ago
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