3742 Tcp Jobs - Page 21

We are hiring for"Mid-level Technical support engineer / Admin", you will be providing support to customers, using VMware by Broadcom products, in isolating, diagnosing, reproducing, and fixing technical issues promptly. Working Location: Chennai-Koilmbakkam Its Onsite job Experience: Min 2 years of work experience in enterprise technical support in- VMWare vSphere 6x-8x VMware ESXi 7 vCenter Working Days- 5 Days, Night shift with Cab facilities For outsiders, relocation amount will be given Key Responsibilities Resolve customers issues via the telephone, email, or Zoom session Reproducing issues in-house and responding promptly Regular follow-ups with customers with recommendations, updates, and action plans Escalate issues promptly according to standard operating procedures Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues Participate in technical communications with peers to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical training, Read and work with other technical support engineers on cases that will help cultivate that expertise Knowledge, Skills And Qualification The logical approach to problem-solving Strong Troubleshooting experience General knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN Concepts, VLAN Tagging) Ability to troubleshoot networking issues at the L2-L7 layer. Ability to perform and analyze tcpdump, wireshark, traceroute, route, and netstat data. Experience in Virtualization Cloud computing will be preferred which includes: vRealize Suite products (vROPS, vRLI, etc), VMware NSX-T 3.x. and vSan Certifications (VCP, CCNA, CCNP, MCSE, RHCE etc.) Interested Candidates Kindly Reach On varsha12tiwari@gmail.com 7053013122 This job is provided by Shine.com

We are hiring for"Mid-level Technical support engineer / Admin", you will be providing support to customers, using VMware by Broadcom products, in isolating, diagnosing, reproducing, and fixing technical issues promptly. Working Location: Chennai-Koilmbakkam Its Onsite job Experience: Min 2 years of work experience in enterprise technical support in- VMWare vSphere 6x-8x VMware ESXi 7 vCenter Working Days- 5 Days, Night shift with Cab facilities For outsiders, relocation amount will be given Key Responsibilities Resolve customers issues via the telephone, email, or Zoom session Reproducing issues in-house and responding promptly Regular follow-ups with customers with recommendations, updates, and action plans Escalate issues promptly according to standard operating procedures Leverage internal technical expertise, including peers, mentors, knowledge base, community forums, and other internal tools, to provide the most effective solutions to customer issues Participate in technical communications with peers to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical training, Read and work with other technical support engineers on cases that will help cultivate that expertise Knowledge, Skills And Qualification The logical approach to problem-solving Strong Troubleshooting experience General knowledge of L3 and L2 Protocols (TCP, UDP, ARP, DHCP, ICMP, IPv4/IPv6, VLAN Concepts, VLAN Tagging) Ability to troubleshoot networking issues at the L2-L7 layer. Ability to perform and analyze tcpdump, wireshark, traceroute, route, and netstat data. Experience in Virtualization Cloud computing will be preferred which includes: vRealize Suite products (vROPS, vRLI, etc), VMware NSX-T 3.x. and vSan Certifications (VCP, CCNA, CCNP, MCSE, RHCE etc.) Interested Candidates Kindly Reach On varsha12tiwari@gmail.com 7053013122 This job is provided by Shine.com

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Job Description Your Career As a Senior Technical Support Engineer, you will be heavily engaged to personalize their customers’ experience and ensure a successful Palo Alto Networks product experience. In this role, you will develop a working partnership to mitigate risks and troubleshoot to resolve technical issues for their customers. You will partner with the Technical Account Manager to effectively become a virtual part of their customers’ teams. You will engage both proactively and reactively with the customer to address any Palo Alto Networks technology technical needs. You will also provide escalation management for any technical issues encountered with their customers’ enterprise deployment, resulting in faster time to value. This role requires strong fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner. Regularly updating customer cases to record the progress of calls in call tracking system and documenting technical solutions and product information in account-specific repositories. Work to reproduce customer issues and work with developers to resolve technical issues. Your Impact Provide reactive/proactive technical support to top-tier customers Provide configuration review, troubleshooting and best practices to named customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are done in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Gather and retain customer-specific documentation in a secure location for ease of troubleshooting Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel may be required to customer sites in the event of a critical situation to expedite resolution Work shoulder to shoulder with the Sales and Sales Engineering Teams Qualifications Your Experience 5+ years of experience in client-facing, technical support type roles Excellent written and verbal communication skills Experience in TCP/IP, Routing & Switching (OSPF / BGP / VLAN / STP) Experience with Palo Alto Networks products and technology or similar Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols Experience with Authentication Protocols (Radius / TACACS) is preferred Ability to clearly articulate technical issues to both technical and non-technical audiences, and explain the impact in business terms Ability to summarise a situation clearly for executives internally and externally, and in delivering presentations to senior stakeholders Flexibility to work shift hours as required, including afternoons, evenings, and weekends Additional Information The Team Our technical support team is essential to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it just evolves. Our technical team provides the behind-the-scenes support to meet our customer's needs. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. We're a fast-growing, immensely successful organization because of our people and products (built and supported by our people). We work the frontlines against cyberthreats and attacks, protecting every day transactions in the digital environment. It means we're good at scaling quickly to new threats, get fulfillment from resolving new problems, and think about things just plain differently. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Why it’s worth it: This candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. This person will also be a key member for RQ Infrastructure, where they will be working with a variety of security technologies (SIEM, IDS/IPS, FIM, NAC) for field support and R&D. This individual will also be directly responsible for the configuration and management of and enterprise level service management software. This is a great opportunity for someone interested in learning about the IT Security field. The everyday hustle: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Manage and configure enterprise level service management software Respond to queries either in person, through email or over the phone. Write training manuals. Maintain daily performance of computer systems. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Run reports to determine malfunctions that continue to occur. Do you have what it takes? Bachelor’s Degree in a Computer Science related field 0-3 years of experience of Linux and Windows operating systems. Basic understanding of Networking concepts (TCP, UDP) Experience resolving basic computer issues Experience resolving software related issues Ability to demonstrate good attitude, energy, and effort

Job Title : Senior Embedded Firmware Test Engineer Location : Anywhere Experience : 6 - 15 Yrs About The Role We are seeking a highly skilled and experienced Senior Embedded Firmware Test Engineer to join our innovative team, focusing on the quality assurance of our next-generation Industrial Embedded Devices, Gateways, and Edge Controllers. In this role, you will play a critical part in ensuring the robustness, reliability, and performance of our firmware, with a strong emphasis on industrial communication protocols and hardware-in-the-loop testing. You will leverage your expertise in firmware validation, automation, and industrial protocols to deliver high-quality products. Key Test Strategy & Execution Design, develop, and execute comprehensive test plans, test cases, and test strategies for embedded device firmware, gateways, and edge controllers. Perform rigorous black-box and white-box testing of firmware to identify defects, validate functionality, and ensure adherence to specifications. Collaborate closely with firmware development teams to understand requirements, provide early feedback, and ensure testability of features. Industrial Protocol Testing Lead the testing and validation of industrial communication protocols, with a strong preference for Modbus (TCP/RTU). Experience in testing other industrial protocols like BACnet and OPC-UA is highly valued. Develop and execute test scenarios to ensure robust and compliant communication between devices and (HIL) Testing: Extensive experience in setting up and executing Hardware-in-the-Loop (HIL) testing environments for embedded devices. Utilize and integrate various hardware components and test tools to simulate real-world conditions and validate device behavior. Connectivity Protocol Validation Thorough testing of various connectivity protocols including Ethernet, RS485, RS232, and CAN bus, ensuring reliable data transfer and device integration. Test Automation & Scripting Hands-on experience with Python scripting for developing automated test cases, utilities, and test frameworks. Strong understanding of Object-Oriented Programming (OOPs) concepts in Python for building scalable and maintainable automation solutions. Hands-on experience in designing and developing test automation frameworks using Robot Framework, Pytest, or similar (e.g., Pybot). Develop and maintain automated test scripts for continuous integration and regression testing. Test Documentation & Management Create detailed test plans, test cases, and test reports. Utilize and maintain test artifacts within version control systems like GIT. Report and track defects using bug tracking tools such as JIRA or similar. Tooling & Simulators Proficient in using in-house developed tools and simulators for effective firmware testing and debugging. Identify opportunities for new tool development or enhancements to improve testing efficiency. Collaboration & Communication Work effectively within a cross-functional team including hardware, firmware, and software engineers. Possess strong communication skills to articulate technical issues, test results, and recommendations clearly and concisely. Required Skills & Strong experience (typically 5+ years) in Firmware testing for Industrial Embedded Devices, Gateways, and Edge Controllers. Industrial Protocols (Mandatory) Proven experience in Protocol Testing, especially with Modbus TCP/RTU. Knowledge of BACnet and OPC-UA is a significant plus. Connectivity Protocols Hands-on experience with testing Ethernet, RS485, RS232, and CAN (HIL): Direct experience with HIL testing setups and methodologies. Programming & Automation Proficiency in Python scripting language, including Object-Oriented Programming (OOPs) concepts. Hands-on experience with Test Automation Framework design and development (Robot Framework, Pytest, or similar). Test Management Experience in Test Case writing and Test Plan creation. Working knowledge of GIT or other software configuration management tools. Familiarity with JIRA or similar bug tracking Strong analytical and problem-solving skills to troubleshoot complex firmware and hardware Excellent written and verbal communication Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, Computer Science, or a related field. (ref:hirist.tech)

Job role Sr.Technical support Engineer - SD-WAN • ⁠• Minimum of 9 years of network security experience along with strong communication and customer service skills • In depth, hands on network troubleshooting skills • Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and DataCenter Architectures. • Expertise with Remote Access VPN solutions and tunneling protocols (IPSEC, GRE, PKI & SSL/TLS, DNS, DHCP) • Knowledge of SD-WAN Architectures is preferred • Experience with Multi-factor Authentication Protocols (2FA, RADIUS, LDAP, AD, CAC cards, tokens etc.) • Working knowledge of Security services (IDS/IPS, Firewalls etc.) • Virtualization experience (AWS, Azure, VMWare, OpenStack) • Experience with Windows, Linux, and Mac OS is a plus (Debugging, Editing Registries, Plist etc.) • Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus • The ability to independently debug broad, complex and unique networks with mixed media and protocols is required. • Excellent written and verbal communication skills • BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required • Excellent written and verbal communication skills • Willingness to work outside of normal business hours, including weekends (As business needs 1. Strong and deep understanding of SD-WAN 2. ⁠strong network troubleshooting skills, tcp/ip, bgp, mpls 3. ⁠multi factor authentication like radisu, ssl/tls, dns,dhcp 4. ⁠Aws and microsoft azure 5. ⁠firewalls:- fortinet, paloaltos, cisco and juniper. 6. ⁠strong communication and client facing experiences Share your cv to kcharitha388@gmail.com

The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems Apply fundamental knowledge of programming languages for design specifications. Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging Serve as advisor or coach to new or lower level analysts Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 4-8 years of relevant experience in the Financial Service industry Intermediate level experience in Applications Development role Consistently demonstrates clear and concise written and verbal communication Demonstrated problem-solving and decision-making skills Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Strong Ability to wrap low level vendor APIs (i.e. VerifFone) with DLLs to allow for easy application integration Expert with Microsoft C++/C#, SDK, Microsoft API, .NET Core, Web API, COM development knowledge of .NET framework runtime and library components Automation scripting (PowerShell, VB Script or any Other) Advanced TCP/IP communication, COM, ActiveX, DDE, LDAP, Active Directory, Certificate Handling Working experience in integrating hardware devices from all aspects, security, reliability and operations Experienced windows developer with strong production support and troubleshooting capabilities Experience in Angular, Jenkins, CI/CD, Bit Bucket, RDBMS a plus Working knowledge of VM Ware (VDI-Horizon) and other terminal/virtual environments. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Development ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

🚨 Urgent Hiring: Java Spring Boot Developer – 7+ Years Experience | Gurgaon (On-site) 🚨 📍 Location: Gurgaon, India Type : Full-Time (preferred) Job Summary : We are seeking a highly skilled and motivated Java Spring Boot Developer to join our engineering team. This role focuses on developing and deploying scalable, event-driven applications on OpenShift , with data ingestion from Apache Kafka and transformation logic written in Apache Camel . The ideal candidate should possess a strong understanding of enterprise integration patterns , stream processing , and protocols, and have experience with observability tools and concepts in AI-enhanced applications . Key Responsibility : Design, develop, and deploy Java Spring Boot applications on Red Hat OpenShift . Build robust data pipelines with Apache Kafka for high-throughput ingestion and real-time processing. Implement transformation and routing logic using Apache Camel and Enterprise Integration Patterns (EIPs) . Develop components that interface with various protocols including HTTP , JMS , and database systems (SQL/NoSQL). Utilize Apache Flink or similar tools for complex event and stream processing where necessary. Integrate observability solutions (e.g., Prometheus, Grafana, ELK, OpenTelemetry) to ensure monitoring, logging, and alerting. Collaborate with AI/ML teams to integrate or enable AI-driven capabilities within applications. Write unit and integration tests, participate in code reviews, and support CI/CD practices. Troubleshoot and optimize application performance and data flows in production environments Required Skills & Qualification 5+ years of hands-on experience in Java development with strong proficiency in Spring Boot . Solid experience with Apache Kafka (consumer/producer patterns, schema registry, Kafka Streams is a plus). Proficient in Apache Camel and understanding of EIPs (routing, transformation, aggregation, etc.). Strong grasp of various protocols (HTTP, JMS, TCP) and messaging paradigms . In-depth understanding of database concepts – both relational and NoSQL. Experience with stream processing technologies such as Apache Flink , Kafka Streams, or Spark Streaming. Familiarity with OpenShift or similar container platforms (Kubernetes, Docker). Knowledge of observability tools and techniques – logging, metrics, tracing. Exposure to AI concepts (basic understanding of ML model integration, AI-driven decisions, etc.). Troubleshoot and optimize application performance and data flows in production environments ⚠️ Important Notes: Only candidates with a notice period of 30 days or less will be considered. PF account is Must for joining Full time 📬 How to Apply: Email your resume to career@strive4x.net with the subject line: Java Spring Boot Developer - Gurgaon Please include the following details: Full Name Mobile Number Current Location Total Experience (in years) Current Company Current CTC Expected CTC Notice Period Are you open to relocating to Gurgaon? (Yes/No) 👉 Know someone who fits the role? Tag or share this with them! #JavaJobs #SpringBoot #GurgaonJobs #Kafka #ApacheCamel #OpenShift #HiringNow #SoftwareJobs #SeniorDeveloper #Microservices #Strive4X

Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. BMC is looking for a Assoc Product Developer to join our amazing IZOT team! In this role, you will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. So, if you’re looking for a development role with a lot of opportunities and challenges. If you love programming for complex products. If you love working with people from all around the world – BMC is the place for you! In This Role, You Will Successfully develop and deliver products, product lines, and solutions, using various languages Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. Requirements 0-2 years of experience with z/OS Processing Environment (academic experience can also be relevant). 0-2 years of experience in Assembler development, using 64-bit Assembler and 31-bit Assembler (academic experience can also be relevant). Experience/knowledge in IBM Mainframe environment (TSO/ISPF, JCL etc.). Knowledge of z/OS structure and logic including knowledge of z/OS operating system internals. Understanding of zLinux and Unix System Services. Excellent troubleshooting & problem-solving skills. Self-starter with ability to work both independently and as a part of a team. Fluent English (written and verbal) Nice To Have Experience in C / C++ development Experience with TCP/IP and related networking protocols. Experience with monitoring tools for systems and subsystems in z/OS environments. CA-DNP BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Min salary 885,000 Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. Mid point salary 1,180,000 Max salary 1,475,000

Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category Engineering & Technology Experience Level: Experienced Hire At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 7+ years’ experience in global network support team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Knowledge on Python, Ansible, Stackstorm is a plus Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company’s security team Liaise with vendors and other IT personnel for problem resolution Implement global risk controls / security measures and best practices to manage risk. Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Conduct regular system audits and security assessments. Participate in rotational weekend shifts OR on-call and provide after-hours support. Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions. Develop and maintain documentation for application configurations, processes, and procedures including SoPs Provide expert technical support and solve complex problems Provide training to end-users and other team members as needed Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics. Drive continuous improvement through the adoption of automation and orchestration. Identify opportunities to optimize performance, reliability, and cost. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination. About The Team The Network Support Team, part of the Technology Services Group (TSG), is committed to maintaining and enhancing the reliability and efficiency of our enterprise network infrastructure. We are currently looking for a skilled and motivated Network Support Engineer to become an integral part of our global team. This position is crucial for supporting our network operations and improving the resolution time for network-related incidents. As a vital member of the Network Support Team, you will play a key role in the maintenance and optimization of our network systems. Your expertise will help ensure seamless connectivity, high performance, and overall reliability within our organization. We emphasize a proactive approach to network management, enabling us to quickly identify and resolve issues, thereby minimizing service disruptions Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Hybrid Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. BMC is looking for a Assoc Product Developer to join our amazing IZOT team! In this role, you will be responsible for developing products and solutions according to design specifications. This is an amazing role that will allow you to work on a broad array of critical, unique issues and complex programs and solutions. You will also build prototypes and use other techniques to achieve product definition and design goals. So, if you’re looking for a development role with a lot of opportunities and challenges. If you love programming for complex products. If you love working with people from all around the world – BMC is the place for you! In This Role, You Will Successfully develop and deliver products, product lines, and solutions, using various languages Design, code, and fix defects of increasingly complex, multi-tier software solutions. Produce a range of high-quality design options, reflecting a wide breadth of technical knowledge and insight. Evaluate new technologies/innovations and processes that could impact products/solutions including 3rd party releases. Work directly with global clients on complex product issues/escalations. Requirements 0-2 years of experience with z/OS Processing Environment (academic experience can also be relevant). 0-2 years of experience in Assembler development, using 64-bit Assembler and 31-bit Assembler (academic experience can also be relevant). Experience/knowledge in IBM Mainframe environment (TSO/ISPF, JCL etc.). Knowledge of z/OS structure and logic including knowledge of z/OS operating system internals. Understanding of zLinux and Unix System Services. Excellent troubleshooting & problem-solving skills. Self-starter with ability to work both independently and as a part of a team. Fluent English (written and verbal) Nice To Have Experience in C / C++ development Experience with TCP/IP and related networking protocols. Experience with monitoring tools for systems and subsystems in z/OS environments. CA-DNP BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,180,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job To provide a high level of Support for the systems within the Group. Communicating with colleagues on all levels. Work within the structure of the IT department and maintain a professional level of behaviours. Work within the SLAs of external and internal customers. Continually provide excellent customer experience to both internal and external customers. Key Responsibilities And Tasks Supporting all V.Group Business Systems , these include in house applications and off the shelf applications used by V.Group Strictly adhere to the policies and procedures put in place by the V.Group VMS and IT policy documents. Provide telephone and remote support as part of the global team Working within the ServiceDesk system to update users during the lifecycle of the request and resolve or escalate as required. Enforcing the IT security policy and procedures. Work within SLA laid down by IT management Working at specified set agreed hrs to cover business needs Reporting to Line manager on daily tasks / issues What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Good interpersonal skills and the ability to interact with all levels of colleagues in person and on the phone. Good Communication skills are essential. Must be able to communicate in English both orally and via email/teams. Technical Experience Hardware Knowledge of Desktops and Laptops and if any server exposure Software Windows 10 Operating system or any server Operating systems Microsoft O365 all applications Any database software Any scripting / coding software Networking/ Database / Security Desirable A basic level of knowledge of TCP/IP networking would be beneficial Any Db creation or administration knowledge Any knowledge of Cyber security Applications Close Date 03 Aug 2025

Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job You will undertake projects encompassing all aspects of shipboard systems including large scale system roll-outs, computer/communication system installation and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Key Responsibilities And Tasks Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays Any other tasks assigned by the Team Lead – Vessel Support, Head of IT Operations and Group IS Support Manager You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Hands-on troubleshooting: Being able to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and possibly others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable Bachelor’s Degree (or equivalent) in a relevant field such as: Information Technology (IT)/ Computer Science/ Electrical/Electronics Engineering/ Maritime Engineering Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialised IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking: Such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. Applications Close Date 03 Aug 2025

Location Country India Work Location Chennai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job You will undertake projects encompassing all aspects of shipboard systems including large scale system roll-outs, computer/communication system installation and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Key Responsibilities And Tasks Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays Any other tasks assigned by the Team Lead – Vessel Support, Head of IT Operations and Group IS Support Manager You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Hands-on troubleshooting: Being able to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and possibly others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable Bachelor’s Degree (or equivalent) in a relevant field such as: Information Technology (IT)/ Computer Science/ Electrical/Electronics Engineering/ Maritime Engineering Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialised IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking: Such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. Applications Close Date 03 Aug 2025

Position Overview We are looking for a Quality Assurance Engineer with 2+ years of experience in software testing, preferably in IT Service Management (ITSM) and networking-related products. The ideal candidate should have a strong understanding of manual testing concepts, defect tracking, test case execution, and basic automation fundamentals. Knowledge of networking protocols and troubleshooting is a plus. Role & Responsibility Perform manual and automated testing to ensure product quality. Develop, execute, and maintain test cases, test scripts, and test plans based on product requirements. Conduct functional, regression, performance, and integration testing for ITSM-related products. Work closely with development and product teams to understand technical requirements and business use cases. Identify, document, and track bugs and defects in the issue tracking system. Collaborate in root cause analysis (RCA) for defects and provide feedback for process improvements. Validate networking-related features, ensuring smooth communication between different components of the software. Verify compliance with ITIL and ITSM best practices in the product. Work with CI/CD pipelines and assist in test automation integration within the DevOps process. Stay updated with industry trends and new automation tools to improve testing efficiency. Implement and maintain automated test scripts using tools like Selenium, Python, or similar frameworks (added advantage). Skills And Qualifications Bachelor's or Master’s degree in Computer Science, Engineering, or related field. 2+ years of experience in Software Quality Assurance with a strong focus on ITSM or networking-related products. Good understanding of networking concepts such as TCP/IP, DNS, DHCP, firewalls, VPNs, and SNMP. Experience in manual testing, including functional, regression, and integration testing. Experience with test management and bug tracking tools (e.g., JIRA, TestRail, TFS, or similar). Understanding of ITSM frameworks such as ITIL and their application in software solutions. Basic knowledge of APIs, database queries (SQL), and performance testing. Ability to work in an Agile/Scrum environment with strong collaboration skills. Strong analytical and problem-solving skills with keen attention to detail. Familiarity with automation testing tools (e.g., Selenium, Appium, JMeter, Postman) (is a plus). Understanding of CI/CD pipelines and DevOps tools. Hands-on experience in network troubleshooting and log analysis. Experience with performance testing tools like JMeter. Knowledge of programming or scripting languages like Python, Java, or JavaScript.

Senior Systems Administrator About Us Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. We are seeking a highly skilled and experienced Senior Systems Administrator with a strong background in managing and operating cloud platforms like OCI, AWS, Azure, or GCP. The ideal candidate should possess excellent troubleshooting, automation, and monitoring skills, along with expertise in managing hybrid infrastructures across globally distributed data centers. This role demands a strong understanding of Linux/Unix systems, cloud-native observability tools, database management, and automation workflows. What You’ll do: - Roles & Responsibilities Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. Monitoring s Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. Automation s Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. Database s Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx. Collaboration s Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. Who are you? Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. Strong fundamentals, including troubleshooting, file systems, and OS tools. Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. Scripting: Proficiency in Bash, Python, or Ruby. (Fundamental) Experience with Terraform and IaC tools. (Understading is a must) Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. Knowledge of virtualization and configuration management tools like Ansible or Puppet. Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI. Preferred Experience 6+ years in managing and operating hybrid infrastructure Educational Qualifications Diploma/BE/BCA/MCA/MSc in Computer Science or IT. Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus. Why You’ll Love Us We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Role Overview As a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is technically skilled, quick to learn, and able to combine technical expertise with strong customer engagement. A degree in computer science or engineering is preferred, along with excellent communication skills. A positive attitude, eagerness to learn, fluency in English, and a willingness to travel are essential for this role. Core Role Responsibilities: Understand Customer Needs: Align with business objectives and address customer requirements. Incident Management: Handle incidents within SLAs, including troubleshooting, diagnosing, and resolving platform issues. System Support: Follow system support guidelines, reproduce faults, and coordinate with relevant teams for resolution. Reporting: Lead the development of post-event root cause analysis reports. System Changes: Implement configuration changes as per access rights and approvals. Network Performance: Engage in technical discussions to enhance network performance and suggest improvements. Knowledge Sharing: Collaborate with support team members, share best practices, and create knowledge base articles. Feedback Mechanisms: Develop and use feedback to prevent future support issues. Complex Problem Solving: Address complex problems with innovative solutions. Traffic Analysis: Analyse traffic, tune solutions for security, and present reports to customers or account managers. Preferred Experience and Knowledge: Experience: 3 to 6 years. Education: B.Tech/BE in IT, Computers, or Electronics & Communications. Telecom Experience: VAS/DATA system operations, maintenance, and mobile networks (GSM, GPRS, UMTS). Technical Knowledge: Messaging: SMSC, SMS, SMPP, RCS, MMS, SIP. Signalling: SS7, Diameter, GTP-C, 5G. Tools: Kafka, ElasticSearch, Kibana, SQL, REST API, Consul, Nginx, haproxy, Grafana, Prometheus. Scripting and Networking: Linux commands, Shell/Python scripting, TCP/IP, routing, switching, BGP, BFD. Skills: Troubleshooting, communication, presentation, reporting, analysis, and interpersonal skills. Other: Knowledge of Linux OS, MySQL, Kubernetes, Docker, AWS, Azure; experience with ticketing systems. What We Can Offer You: Hybrid Working Model: Flexibility to work from both office and home. Industry Leadership: Work with a leading organization in telecommunication security, where great performance is recognized. Competitive Salary: Attractive compensation package. Paid Time Off: 20 days of PTO, increasing to 25 days with length of service. Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance, and travel insurance. Bonus Scheme: Opportunity to earn company bonuses. Learning Opportunities: Free access to various learning platforms. A Few Final Details: Employment Type: Full-time, 37.5 hours per week. Location: Hyderabad, with potential travel as needed. Start Date: Immediate. Shift Work: Some night and weekend shifts required. Equal Opportunity Employer: Enea is committed to diversity and inclusion. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet. Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.

Who We Are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000+ worldwide customers. We’re creating a faster world with simpler experiences. You in? Who are we? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. We're a double unicorn and growing fast, so this is a great time to join! When you join us, this will be a journey where you will enjoy success, learn new skills, and make new friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe. Why would you love this job? The Redis Cloud Operations team is hiring for a Site Reliability Engineer role, offering you the chance to work on large-scale systems and support our valued customers. You'll operate state-of-the-art products using the most cutting-edge and best-in-class SRE tools. In this global role, you'll participate in the monitoring, operation, and management of a Redis managed service at one of the world’s largest CSP. We’re looking for highly motivated team players with a keen attention to detail and substantial experience working in intense production environments. If you have a passion for tackling technical challenges on a global scale, this position is perfect for you. What You’ll Do As a Site Reliability Engineer at Redis, you will: Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage. Ensure System Reliability: Leverage your software development and problem-solving expertise to create automation tools and runbooks, enhancing the reliability and stability of the Redis database on a leading cloud service provider. Collaborate with Engineering Teams: Partner closely with engineering teams during service-impacting incidents, leading problem management efforts to maintain service continuity and stability. Participate in On-Call Rotations: Be available for occasional weekend on-call shifts, providing critical support and ensuring service reliability. What Will You Need B.S. in Computer Science, Information Technology, Software Engineering, or a related field. At least 4 or more years of experience working on infrastructure/CloudOps/SRE domains. At least 3 years of experience troubleshooting real time production systems At least 2 years of hands-on experience with Azure cloud infrastructure. Strong working knowledge in Linux/Unix. Deep understanding of networking (TCP/IP) with emphasis on the various cloud providers. Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.). Experience in scripting languages but not limited to: Bash, Python. Programming experience with C# is a plus. Familiarity with source code version control tools like Git, Gitlab, SVN, etc. Experience with containerization technologies and concepts. Experience using and maintaining deployment and configuration management tools (Github actions, Jenkins, Ansible, Chef, etc.). Experience in analyzing and debugging production issues at scale. Self-directed, ambitious, authentic, caring, and eager to learn new things. Experience with 24/7 on-call duty. Availability to nights and weekends (follow the sun) Extra Great If You Have FedRAMP certification is a plus. Experience working with large-scale distributed systems. Experience with NoSQL databases (especially Redis). Experience with infrastructure as code tools (Terraform, Pulumi, etc.) Linux and Azure Certification As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and documented appropriately. Participate in documentation of technical processes, FAQs, and knowledge base articles. Support IT asset management and inventory processes. Provide remote and in-person support as needed. Participate in on-call rotation or extended hours support, if required. Qualifications Qualifications Required Bachelor's degree required. Preferred in Information Technology or a related field. Minimum of 3 years of experience in an IT Service Desk or technical support role. Proficient in using ServiceNow for ticketing and ITSM processes. Strong knowledge of Windows OS, Office 365, and common laptops and user applications. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with Active Directory and basic user management tasks. Excellent verbal and written communication skills. Strong customer service orientation and troubleshooting abilities. Preferred ITIL Foundation certification. Experience with remote support tools (e.g., RDP, Zoho Quick Assist, Teams) Familiarity with Mac OS and Conference room equipment. Working Conditions Ability to work in rotational shift for 24x7 support to users across the globe. Flexibility to work outside normal business hours or weekends as needed for system maintenance or project delivery. Job Information Technology Primary Location India-Karnataka-Bengaluru Schedule: Full-time Travel: No Req ID: 251774 Job Hire Type Experienced Not Applicable #BMI N/A

We are seeking a highly skilled and motivated Network Operations L3 Engineer to join our team in a 24x7 Network operations environment. As a crucial member of our network operations team, you will be responsible for maintaining the stability, integrity, and efficiency of our network infrastructure. The ideal candidate should possess extensive experience in network operations/service assurance particularly in the realm of Cisco Technologies like SD WAN (Viptela). Responsibilities : Provide Level 3 support for network infrastructure, particularly focusing on Cisco SDWAN (Viptela) & WAN Routing- Switching environments. Perform troubleshooting, problem resolution, and root cause analysis for complex network issues. Monitor network performance and ensure optimal operation through proactive maintenance and tuning. Collaborate with cross-functional teams to design, implement, and support network solutions. Participate in on-call rotation to provide 24x7 support and respond to network emergencies, faults. Network Monitoring: Monitor network performance, availability, and security using network monitoring tools to proactively identify and resolve issues. Incident Management: Respond to alerts, troubleshoot network incidents, and perform root cause analysis to resolve issues and minimize downtime. Drive the LCS Service proactive actions are implemented in the field. Enable L3 Team members with the Incidents and SDWAN technologies. Troubleshooting : Diagnose and troubleshoot network problems related to SDWAN & routing protocols (e.g., OSPF, BGP), switching technologies (e.g., VLANs, STP), and other networking components. Headend Router Branch Router onboarding escalations Sys log analysis, Review TACACS Logs Prepare RCA for troubleshooting calls Working level Understanding of WAF, LB and firewall Working level knowledge of IPSEC, GRE, GETVPN Change Management: Implement network changes and configurations following established change management processes and procedures. Review MOP, action Plan, software release notes Server migration, commissioning & Decom, Review Device labelling & Rack details in rack diagram Induction & Hardening of devices IP Assignment & Infoblox management Induction of new Switches / Servers Conduct DR Drills Documentation requirement for managed services: Maintain accurate and up-to-date documentation of network configurations, diagrams, procedures, and troubleshooting steps (Tools – MS Visio) Monthly & weekly reports provide as & when requested. Device inventory & make sure all devices should be under monitoring tools, backup, Asset Manager & SNOW Document network configurations, procedures, and best practices. LCS / BCS requirement: Technical implementation outcomes Ensure the software risk analysis is inline with the customers deployed infra & services. Configuration of Best Practices calls.& communicate the updates at regular intervals Drive FN & PSIRT Corrective actions implementation Drive Automation to improve the productivity of the service delivery Collaboration : Work closely with Level 1 and Level 3 support teams, as well as cross-functional teams such as Systems, Security, and Applications, to resolve complex network issues and improve overall network performance. Capacity Planning: Assist in capacity planning and scalability assessments for network infrastructure to ensure optimal performance and resource utilization. Security Compliance: Ensure network security compliance with organizational policies, industry standards, and regulatory requirements. Continuous Improvement: Identify opportunities for process improvement, automation, and optimization of network operations to enhance efficiency and reliability. Conduct knowledge transfer sessions and provide mentorship to junior team members. Skills and Qualifications: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). Minimum of 8 – 12 years of experience in network operations, with a focus on SDWAN (Viptela) , R&S Data Centre environments. Expertise in Cisco SDWAN architecture, configuration, and troubleshooting. Working Knowledge on troubleshoot for WAF, LB and Firewall. In-depth knowledge of networking protocols and technologies, including but not limited to TCP/IP, BGP, OSPF, VLANs, static, MPLS, and QoS. Proficiency in network monitoring and management tools such as SolarWinds or equivalent. Strong knowledge in Routing and Switching technology such as VPC, Multicast, RSTP, MSTP, NAT, PBR, FHRP, STP, LACP Practical experience in troubleshooting connectivity issues across firewall/Load Balancer or proxy Able to work under high pressure in a challenging environment. Knowledge in WAN technology such as MPLS, IPSEC, GRE, VPN, DMVPN, GETVPN Mandatory advance skill set on Cisco SDWAN solution (Viptela) Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication and interpersonal abilities, with the capability to collaborate effectively across teams. In-depth exposure on Cisco nexus family platforms from installation, commissioning, configuration Ability to thrive in a fast-paced, high-pressure environment and effectively prioritize tasks. Cisco certifications such as CCNP (Cisco Certified Network Professional) or CCIE (Cisco Certified Internetwork Expert) in Data Centre would be a plus.

Lead New Services Short Description Engineering and Design Role in Core Services across Wireline & Wireless. Design, Develop or modify processes for deploying large-scale, carrier grade applications for creating an agile telecom 4G & 5G network spread across multiple data centers. Will work closely with partner’s Pre-sales/Sales/Product teams on new solutions offerings. Key Responsibilities 1. Thought Leadership & Strategic Thinking for Data/Voice solutions in telecom 2. Drive OEMs for developing products/features as per Airtel’s requirements 3. Good analytical experience in 5G Services to establish precise problematic areas and solutions, features associated with parameters, and further able to tune them as per network requirement 4. Ability to analyze complex problems & to present concepts clearly. 5. Manage and ensure timely delivery of solution documentation. 6. Create relevant charters, scope, high-level designs, ATP & NFA documents, and getting consensus / Sign-offs from Management 7. Provide innovative features and customizations for Business requirements and base-lining of version status Experience & Skills 1-5 years of experience in the Core domain with at least 1 years’ experience in product/system design of packet core/data services products like 5G Core, EPC, VoLTE/IMS,. Should have delivered new products and services to the market and should have a keen grasp of competition, international market & Diverse Technologies as well. Experience in developing next generation protocol stacks by converting the Business needs into products and service deliveries. Telecom Technology call flows preferably Voice/Data/SMS in any generation. Preferential exposure to IT subsystems, interfaces, charging (IN/ OCS), Mediation (Billing/OFCS), Provisioning, Business Intelligence. Expertise to interact with the highly competent representatives of Strategic partners and other vendors of International repute. Knowledge on the network protocols i.e. OSPF, m/e BGP, TCP, UDP, SIP, HTTP/2, GTP, TLS, Diameter etc. Sound understanding of Cloud environment and technologies like RH Open Stack / /VMware/Docker/Containers/Kubernetes/RH Openshift

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and documented appropriately. Participate in documentation of technical processes, FAQs, and knowledge base articles. Support IT asset management and inventory processes. Provide remote and in-person support as needed. Participate in on-call rotation or extended hours support, if required. Qualifications Qualifications Required Bachelor's degree required. Preferred in Information Technology or a related field. Minimum of 3 years of experience in an IT Service Desk or technical support role. Proficient in using ServiceNow for ticketing and ITSM processes. Strong knowledge of Windows OS, Office 365, and common laptops and user applications. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with Active Directory and basic user management tasks. Excellent verbal and written communication skills. Strong customer service orientation and troubleshooting abilities. Preferred ITIL Foundation certification. Experience with remote support tools (e.g., RDP, Zoho Quick Assist, Teams) Familiarity with Mac OS and Conference room equipment. Working Conditions Ability to work in rotational shift for 24x7 support to users across the globe. Flexibility to work outside normal business hours or weekends as needed for system maintenance or project delivery. Job Information Technology Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251773 Job Hire Type Experienced Not Applicable #BMI N/A

Technical Requirements: Understanding of network protocols: SDWAN, SDLAN, TCP/IP, MPLS, BGP, OSPF, WLC, WAP, VLANs, Spanning Tree Protocol Experience working on Data center architecture (ACI, Spine & leaf, flat v/s hierarchical) SDWAN Viptela, Silver peak, Versa, Aryaka Monitoring and Ticketing tools - SolarWinds, Cisco Prime, Cisco DNAC, BMC, Jira, Service Now Understanding of network Load balancers F5, NetScaler, VMware AVI etc. Working knowledge on DNS/DHCP/IPAM, Cloud Proxy. Monitor network performance metrics like bandwidth utilization, latency, and packet loss to identify potential issues and proactively address them Role & responsibilities: Resolving incident & problem on network technology mainly Routing / Switching / Wireless, SDWAN, SD LAN, DC Network. Ensuring the resolution within the SLA Resolving P1 & MIM on fast track Work with networking OEM for resolution and permanent Fix Work on capacity management and Change management as per best practice Knowledge of basic troubleshooting skills in network Working closely with inter domain team to resolve tickets and meet the SLA. Manage escalations, be a trusted advisor for the customer and work closely with customers in resolving customer query and action Running the service operations in close cooperation with other IT process owners and service owners. Prepare reports as per business requirements Ensure the tickets are close with in SLA and bring efficiency in addressing Preferred Certification: CCNA, CCNP, CCIE

Partner One Capital is seeking a dedicated Solutions Delivery Specialist with expertise in HPE Nonstop Security to join our dynamic team. In this role, you will be responsible for the implementation, support, and optimization of our security solutions aimed at safeguarding critical data and ensuring robust operational integrity. Responsibilities: Architect, deploy, and secure our product implementations in regulated global customer environments, ensuring high availability and strict security compliance Serve as a Nonstop subject matter expert (SME) with mastery over platform-specific development, integration, and operations Lead full lifecycle solution delivery - from scoping, planning, and installation to configuration, testing, knowledge transfer, and long-term support Collaborate closely with our product, engineering, and sales teams, as well as HPE Nonstop stakeholders, to ensure successful engagements and proof-of-value demonstrations Deliver customer training, technical documentation, and best practices tailored to highly regulated enterprise environments Integrate XYPRO solutions with enterprise ecosystems such as SailPoint, CyberArk, ServiceNow, Splunk, Okta, PING and other identity, compliance, and threat detection platforms Represent XYPRO and HPE Nonstop at customer sites, industry events, and internal strategy sessions—demonstrating thought leadership and technical credibility Identify and influence upsell and cross-sell opportunities during the implementation lifecycle Requirements Multiple years of hands-on experience with HPE Nonstop server architecture, development, and systems operations Recognized expert in security, compliance, and integration on Nonstop, with deep familiarity with Enscribe, SQL/MP, and SQL/MX In-depth understanding of security protocols and enterprise integration standards: LDAP, REST, MFA, SAML, OAuth2, SSL/TLS, TCP/IP, firewalls, and networking Proven experience in customer-facing technical leadership, including facilitating workshops, gathering requirements, leading training, and resolving escalations Comfortable interacting with executives and engineers - able to translate business needs into secure, scalable solutions Strong communication skills, attention to detail, and the ability to manage multiple high-stakes projects simultaneously A passion for delivering excellence and mentoring others in rare, legacy enterprise environments Willingness to travel as needed to meet customer and business demands

Minimum qualifications:. Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience, 15 years of experience working with technology customers in India, 10 years of experience in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role, Experience managing teams (manager of managers), Preferred qualifications:. MBA or Master's degree in Computer Science, Experience leading a large sales organization across many solutions and technologies, Ability to learn, understand and work with new emerging technologies, methodologies and solutions in the Cloud/IT Technology space, Ability to lead with enthusiasm and flexibility in a fast-paced, constantly evolving team environment, Ability to influence across subregional and functional teams to deliver quality business outcomes, and have relationships with customers to influence key agreements and outcomes, Ability to engage and influence both technical and non-technical audiences, and be viewed as a technical thought leader in the region and industry, About The Job. As the Director, Customer Engineering, India you will serve as a trusted advisor to our customers to help them realize the maximum business potential of Google Cloud. You will set the Customer Engineering strategy for the region and solve key technical issues for our customers while liaising with Sales, Product Engineering, Technical Infrastructure, Marketing, Channels, and other cross-functional teams. You will be the senior technical executive in the India market to drive transformation for customers while continually staying on top of industry trends and working with Product Engineering to devise enhancements for Google Cloud products based on customer demand, You will lead an organization of Customer Engineers who engage with customers to understand and assess customer requirements, prepare and present demonstrations of Google’s Cloud technologies, design future-state technical architectures, address and overcome technical issues that arise throughout the sales process, and manage implementation and operations, Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems, Responsibilities. Manage an organization of Customer Engineers to meet quarterly and annual bookings objectives for the region, Meet with customers/prospects and participate directly in key deals and accounts within the region. Continue to inject operational accuracy, supporting regular team technical reviews, involving Channels, Marketing, Ads Sales teams, etc,. Drive the Customer Engineering organization to lead all technical sales activities and manage customer deployment and operations. Be responsible for technical aspects of solutions including managing product and solution briefings, proof-of-concept work, and coordination of technical resources, Drive the Customer Engineering organization to enable and grow channel partners for technical sales, customer deployment, and operations, Prepare and deliver product messaging to highlight GCP value proposition. Make recommendations on integration strategies, enterprise architectures, platforms and application infrastructure to implement a complete solution providing best practice advice to customers, Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show more Show less