3742 Tcp Jobs - Page 19

Diadem Technologies Pvt. Ltd. is a leading cloud service provider and web hosting company based in India, offering managed IAAS, PAAS, and DRaaS solutions to clients nationwide. With over two decades of experience, we are committed to providing innovative and scalable solutions for businesses, especially SMEs. Join our team and be a part of a dynamic organisation driving technology transformation. Role Overview: We are looking for a motivated and detail-oriented individual who wants to build a career in networking and infrastructure support. This role offers hands-on exposure to working with firewalls, switches, server hardware, and IT asset management in a live data center environment. Key Responsibilities: - Assist in basic configuration tasks on FortiGate firewalls (VPN, port forwarding, internet access rules) - Support setup and cabling of network switches and servers - Learn to configure RAID, access IPMI interfaces, and perform OS installations - Maintain IT asset records and inventory of data center equipment - Update documentation, network diagrams, and server logs under supervision - Communicate with vendors and internal teams for hardware coordination and issue resolution Must-Have Skills: - Basic understanding of computer networking (TCP/IP, IP addressing, VLANs) - Familiarity with concepts of firewall and switch usage - Good communication skills and willingness to work in a structured environment - Strong desire to learn and grow in data center and IT infrastructure support - Attention to detail and basic documentation habits Good-to-Have Skills: - Exposure to FortiGate, Mikrotik, Cisco, or other network devices - Hands-on experience in any server or network lab setup during coursework - Any internship, project, or lab work in server deployment, RAID, or IPMI - Basic scripting knowledge or Linux/Windows OS installation experience Educational Qualification: - Diploma or Bachelor's Degree in IT, Computer Science, Electronics, or a related stream - Candidates who have completed a recognized networking course (e.g., CCNA, hardware networking diploma) will be given preference Why Join: - Great opportunity for early-career professionals to gain hands-on infrastructure skills - Work alongside experienced network and infrastructure engineers - Exposure to real-world data center operations, firewall and switch management - Structured training, SOPs, and mentorship provided for growth

Configure,Troubleshoot and Manage Fortigate firewalls, including policy creation, NAT, VPN, and threat protection. Monitor and optimize firewall performance to ensure availability and reliability. Implement and manage security policies, IDS/IPS, Web filtering, and application control. Analyze security logs and provide actionable insights to mitigate threats. Troubleshoot and resolve firewall-related incidents and issues promptly. Design and implement secure network solutions using Fortinet products. Collaborate with the network team to integrate firewalls with routers, switches, and other infrastructure components. Configure and manage site-to-site and remote access VPNs for secure connectivity. Troubleshoot VPN issues to ensure seamless operations for users and sites. Requirements A bachelor’s degree in computer science (or a related field). Relevant certifications, such as Cisco Certified Network Professional (CCNP) or CCNA. Knowledge of network protocols, including TCP/IP, DNS, and DHCP. Experience with network hardware (routers, switches, and firewalls). Familiarity with network monitoring and management tools. In-depth knowledge of network protocols and technologies. Proficiency in network hardware and software configuration. Benefits Flexible Work Environment (leave benefits, remote options) Health & Accident Insurance Coverage Remuneration above par with industry standards for performers Attractive performance based incentives PF / ESI / Gratuity Benefits Company-paid CUG SIM card Skill Development & Growth Opportunities POSH Certified Organization

Responsibilities: Provide on-site and remote technical support to clients, addressing hardware, software, and network-related issues. Diagnose and troubleshoot computer system malfunctions, software errors, and network connectivity problems. Install, configure, and maintain computer hardware, operating systems (Windows, macOS, Linux), and software applications. Perform system upgrades, repairs, and data recovery as needed. Set up and configure network devices such as routers, switches, and firewalls. Provide technical assistance and training to clients on computer usage and software applications. Document all service requests, troubleshooting steps, and resolutions accurately and in a timely manner. Maintain a comprehensive inventory of hardware, software, and tools. Stay up-to-date with the latest technology trends and advancements in computer hardware, software, and networking. Collaborate with other technical team members to resolve complex issues. Ensure adherence to service level agreements (SLAs) and maintain high levels of customer satisfaction. Travel to client locations as required to provide on-site support. Qualifications and Skills: Proven experience as a Computer Service Engineer, IT Support Technician, or a similar role. Strong knowledge of computer hardware, software, operating systems (Windows, macOS, Linux), and networking concepts (TCP/IP, DNS, DHCP). Hands-on experience in troubleshooting and resolving hardware and software issues. Familiarity with network devices (routers, switches, firewalls) configuration and troubleshooting. Experience with data backup and recovery procedures. Excellent problem-solving and analytical skills. Strong communication (both verbal and written) and interpersonal skills. Ability to explain technical concepts clearly and concisely to non-technical users. Excellent customer service skills with a focus on client satisfaction. Ability to work independently and as part of a team. Strong organizational and time management skills. Valid driver's license and willingness to travel to client sites. Benefits: Competitive salary based on experience and skills. Opportunities for professional development and training. Supportive and collaborative work environment. Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant , Wireless Network Engineer ! In this role Administrator who would help to monitor , test, troubleshoot and resolve Wi-Fi /Wireless network equipment related queries/issues. Also to provide support for network equipment including routers, switches , wireless devices . Responsibilities Designing and implementing new network solutions and/or improving the efficiency of current networks. Installing, configuring and supporting network equipment including routers, switches, wireless devices Configuring firewalls, routing and switching to maximize network efficiency and security. Maximizing network performance through ongoing monitoring and troubleshooting Provide critical thinking to complex problems in a 24/7, mission critical network environment. Process, monitor and prioritize trouble tickets. Automate the tasks, which should be automated. Provide support and administration of customer firewalls and security appliances. Provide support and administration of customer network load balancing appliances. Hands on experience on Cisco Routers, Switches, Wireless Controllers, SD WAN, Rukus , AAA, Nokia, BENU Servers, AP Controllers Hands on experience on CyberArk and Wireless platform, 5G Technology, BPA, Linux/Unix Knowledge about Security products Cisco ISE, ASA firewall , Fort iGATE, Forti Analyzer, Forti Manager, Cisco Wireless, Prime, Cisco DNA. Knowledge Level 3 and Level2 operational support and solutions creations in WIFI technology Good amount of hands-on experience in Network health monitoring Tools Knowledge about ITIL Framework and Remedy – Like service now. Having strong operations skills to implement network changes and following ITIL process , change management. Handling escalations. Arranging scheduled upgrades , i nvestigating faults in the network . Updating network equipment to the latest firmware releases Reporting network status to key stakeholders Troubleshoots network problems. IP address auditing. Establishes networking environment by designing system configuration and directing system installation. Defines, documents, and enforces system standards. Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Thorough understanding of the TCP/IP protocol. Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. Firewall : Palo Alto Load Balancers Switches: Cisco Qualifications we seek in you! Minimum Q ualifications / Skills B achelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required . Proven communication skills when working with other technical towers to work out issues . Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude. Must understand various logging methods and security event terminology. Strong leadership skills when troubleshooting across multiple vendor platforms and working out technical issues . Proven communication skills when working with other technical towers to work out issues. Preferred Q ualifications / Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In- depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude. Good ITIL knowledge Flexible to work for 24x7 process. Excellent Communication and interpersonal Skills Ability to prepare Dashboards and Reports Experience of working independently & as a team player Should have a proactive work approach and ability to think out of the box. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training . Job Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 20, 2025, 7:34:13 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Product Support Engineer Role Overview As a key member of our Customer Support team, reporting to the Customer Support Manager, you'll play a vital role in our 24/7 support operations. Your responsibilities include resolving complex issues with innovative solutions and collaborating closely with engineering and service delivery teams. We seek someone who is technically skilled, quick to learn, and able to combine technical expertise with strong customer engagement. A degree in computer science or engineering is preferred, along with excellent communication skills. A positive attitude, eagerness to learn, fluency in English, and a willingness to travel are essential for this role. Core Role Responsibilities: Understand Customer Needs: Align with business objectives and address customer requirements. Incident Management: Handle incidents within SLAs, including troubleshooting, diagnosing, and resolving platform issues. System Support: Follow system support guidelines, reproduce faults, and coordinate with relevant teams for resolution. Reporting: Lead the development of post-event root cause analysis reports. System Changes: Implement configuration changes as per access rights and approvals. Network Performance: Engage in technical discussions to enhance network performance and suggest improvements. Knowledge Sharing: Collaborate with support team members, share best practices, and create knowledge base articles. Feedback Mechanisms: Develop and use feedback to prevent future support issues. Complex Problem Solving: Address complex problems with innovative solutions. Traffic Analysis: Analyse traffic, tune solutions for security, and present reports to customers or account managers. Preferred Experience and Knowledge: Experience: 3 to 6 years. Education: B.Tech/BE in IT, Computers, or Electronics & Communications. Telecom Experience: VAS/DATA system operations, maintenance, and mobile networks (GSM, GPRS, UMTS). Technical Knowledge: Messaging: SMSC, SMS, SMPP, RCS, MMS, SIP. Signalling: SS7, Diameter, GTP-C, 5G. Tools: Kafka, ElasticSearch, Kibana, SQL, REST API, Consul, Nginx, haproxy, Grafana, Prometheus. Scripting and Networking: Linux commands, Shell/Python scripting, TCP/IP, routing, switching, BGP, BFD. Skills: Troubleshooting, communication, presentation, reporting, analysis, and interpersonal skills. Other: Knowledge of Linux OS, MySQL, Kubernetes, Docker, AWS, Azure; experience with ticketing systems. What We Can Offer You: Hybrid Working Model: Flexibility to work from both office and home. Industry Leadership: Work with a leading organization in telecommunication security, where great performance is recognized. Competitive Salary: Attractive compensation package. Paid Time Off: 20 days of PTO, increasing to 25 days with length of service. Health Benefits: Comprehensive healthcare plan, including general insurance, term life cover, accidental insurance, and travel insurance. Bonus Scheme: Opportunity to earn company bonuses. Learning Opportunities: Free access to various learning platforms. A Few Final Details: Employment Type: Full-time, 37.5 hours per week. Location: Hyderabad, with potential travel as needed. Start Date: Immediate. Shift Work: Some night and weekend shifts required. Equal Opportunity Employer: Enea is committed to diversity and inclusion. About Enea We are a world-leading specialist in advanced telecom and cybersecurity software with a vision to make the world's communications safer and more efficient. Our solutions connect, optimize and protect communications between companies, people, devices and things worldwide. We are present in over 80 markets and billions of people rely on our technology every day when they connect to mobile networks or use the Internet. Enea is headquartered in Stockholm, Sweden and is listed on NASDAQ Stockholm.

Role Overview We are seeking a senior engineer with strong hands-on Windows Administration background along with Azure experience to join our Cloud Platform Support & Engineering Team. Experienced with support operations team as technical escalation point from offshore with driving the technical conversations with customer technical team, work along with Lead Engineer and Technical Delivery lead in a fast-paced matrix environment. Key Responsibilities Technical Leadership: Lead technical discussions with customer engineering teams, delivering expert recommendations and best practices for Windows administration and Azure workload deployments, optimizations. Escalation and Resolution: Act as the primary escalation point for Windows (Compute, VM’s) and Azure related technical issues, ensuring timely and effective resolution to minimize downtime and impact on customer operations. Collaboration: Work seamlessly within a matrixed environment and ability to work with more than one customer, partnering with Lead Engineers, Architects, Delivery Leads, and offshore support teams to ensure cohesive service delivery. Mentorship: Provide technical guidance and mentorship to L1 and L2 engineers, fostering skill development and operational excellence within the team. Stakeholder Engagement: Translate complex technical concepts into clear, actionable insights for non-technical stakeholders and leadership. Incident Reporting: Deliver timely incident reports and post-mortem analyses for infrastructure-related issues within managed Azure subscriptions, ensuring transparency and continuous improvement. Experienced in working with 24X7 Environment as escalation point. Technical Expertise Windows Administration: Manage, maintain and troubleshoot Windows Server environments across physical and virtual platforms Maintain Windows Failover Clusters and Always On Clusters for SQL Server or other enterprise applications. Configure, manage, and troubleshoot Microsoft IIS for hosting internal and external web applications. Perform system upgrades, patch management, and capacity planning. Monitor system performance and availability; implement improvements and resolve issues proactively. Collaborate with development, security, and network teams to ensure optimal configuration and integration of systems. Provide L3/L4-level support for infrastructure incidents and changes. File System Capacity & CPU and Memory Performance Management. Network connectivity troubleshooting Proficient in diagnosing and resolving network connectivity issues in Windows environments Experience using Windows built-in tools such as ipconfig, ping, tracert, nslookup, and netstat for troubleshooting Ability to analyse and interpret Event Viewer logs for network-related errors Experienced in managing and troubleshooting DNS, DHCP, TCP/IP, and proxy settings on Windows systems Familiarity with Windows Firewall and Defender configuration for network traffic control Knowledge of troubleshooting Ethernet, and VPN connections on Windows endpoints Ability to identify and mitigate common issues with Windows Network Location Awareness (NLA) Competent in using PowerShell for network diagnostics and automation Experience troubleshooting domain join issues and Active Directory network dependencies Patching using Cloud Native patching tools. Virtual Machine Backup and File System recovery. Local configuration of the Operating System (including the following roles: DHCP, DNS, Remote Desktop Services). Azure Cloud Services Understanding and working knowledge on commonly used Azure IaaS, PaaS, and SaaS services (App Services, VWAN, Application Gateway, AKS, Front Door, LB, Firewall, ExpressRoute, Service Bus, Azure Cosmos DB, SQL DB, Azure Cosmos DB, LogicApp, Storage Accounts, Function App etc) IaC (Terraform) knowledge and hands on experience (Custom modules is a plus) Strong background on observability implementation, alert refinements and troubleshooting skills, ability to recommend improved observability Azure DevOps: infra pipelines using Terraform AKS; configuration, provisioning, troubleshooting etc. Basic knowledge of Azure Cosmos DB, SQL DB Strong expertise in observability tools (e.g., Azure Monitor, Grafana), alert refinement, and troubleshooting, with the ability to implement enhanced observability practices. Proficient in Azure DevOps, particularly infrastructure pipelines using Terraform for automation and scalability. Advanced experience with AKS: configuration, provisioning, scaling, and troubleshooting. Monitor and manage application secret expiry for in-scope secrets, ensuring security compliance. Coordinate vendor escalations and support requests to resolve critical issues efficiently. Infrastructure as Code (IaC) Advanced proficiency in Terraform, including the development of custom modules for infrastructure automation. Qualifications: Experience: Total of 8-12 years of experience with Windows and Azure someone who has worked in Windows extensively and moved along with Azure (5+ years of Windows experience is desired) Leadership: Proven experience in senior engineer role in operations/support and engineering engagements, with a track record of mentoring junior engineers. Technical Skills: Deep understanding of cloud infrastructure, observability, automation, and security best practices. Communication: Excellent verb

DevOps Engineer (L1) As a DevOps Engineer at Spring, you’ll help support the delivery and operation of scalable, secure, and reliable infrastructure. This is an ideal role for someone early in their DevOps career who is eager to grow their understanding of cloud systems, CI/CD pipelines, automation, and production support in a modern, fast-moving environment. You’ll work closely with more senior DevOps engineers and cross-functional teams to build internal tools, reduce operational toil, and maintain environments that power our core products. You’ll gain experience across AWS, infrastructure-as-code, monitoring, deployment pipelines, and security-conscious workflows — all while learning how infrastructure connects to real customer and business outcomes. You’ll also begin contributing to Spring’s internal platform tooling, learning how to support the systems our product and engineering teams rely on to ship and scale. At this level, you’re expected to begin developing an understanding of how Spring’s infrastructure supports our core business workflows — from customer onboarding and payment processing to internal reporting and operational efficiency. You’ll also start collaborating with internal IT, network administrators, sysadmins, and security teams to support secure developer environments, manage access, and ensure basic compliance with infrastructure hygiene and audit requirements. What you’ll do: Support CI/CD pipelines, build automation, and environment management for development, staging, and production. Write scripts and contribute to infrastructure-as-code used for provisioning and managing cloud resources. Participate in basic monitoring, logging, and incident response practices. Collaborate with engineers to identify and eliminate manual deployment or operational tasks. Work with internal IT and sysadmin teams to support secure developer access, device provisioning, and environment stability. Assist with patching, service configuration, and system documentation. Requirements: Basic experience with a major cloud provider, such as AWS. Familiarity with containerization technologies, such as Docker. Familiarity with version control systems such as Git. Proficiency in shell scripting and a basic knowledge of a programming language, such as Python, for automation. Basic experience with CI/CD principles and tools, with exposure to solutions like GitHub Actions considered a plus. Familiarity with Linux/UNIX operating systems and command-line interface. Basic understanding of networking concepts (e.g., TCP/IP, DNS, VPCs). Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation) is a plus. Eagerness to learn about security, cloud architecture, and developer tooling. Strong collaboration and communication skills; willingness to support internal partners and escalate when needed.

Vacancy No VN14812 Employment Type Permanent Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job To provide a high level of Support for the systems within the Group. Communicating with colleagues on all levels. Work within the structure of the IT department and maintain a professional level of behaviours. Work within the SLAs of external and internal customers. Continually provide excellent customer experience to both internal and external customers. Key Responsibilities and Tasks Supporting all V.Group Business Systems , these include in house applications and off the shelf applications used by V.Group Strictly adhere to the policies and procedures put in place by the V.Group VMS and IT policy documents. Provide telephone and remote support as part of the global team Working within the ServiceDesk system to update users during the lifecycle of the request and resolve or escalate as required. Enforcing the IT security policy and procedures. Work within SLA laid down by IT management Working at specified set agreed hrs to cover business needs Reporting to Line manager on daily tasks / issues What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Good interpersonal skills and the ability to interact with all levels of colleagues in person and on the phone. Good Communication skills are essential. Must be able to communicate in English both orally and via email/teams. Technical Experience Hardware Knowledge of Desktops and Laptops and if any server exposure Software Windows 10 Operating system or any server Operating systems Microsoft O365 all applications Any database software Any scripting / coding software Networking/ Database / Security Desirable A basic level of knowledge of TCP/IP networking would be beneficial Any Db creation or administration knowledge Any knowledge of Cyber security Applications Close Date 03 Aug 2025

Vacancy No VN14811 Employment Type Permanent Location Country India Work Location Mumbai Who are V? As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job You will undertake projects encompassing all aspects of shipboard systems including large scale system roll-outs, computer/communication system installation and support. You must balance the ability to participate within dynamic teams with the skill to satisfy the diverse requirements of our clients, group offices and ships. The projects you will undertake may require you to travel to managed vessels or other group offices worldwide. Key Responsibilities and Tasks Dealing with operational problems arising during the daily running of communications and computer systems onboard vessels; Problem determination and resolution of issues reported by vessels experiencing hardware or operational problems. Proactive Maintenance of existing equipment, hardware including networking equipment. First line troubleshooting of communication issues and escalation to service providers. Installation and configuration of new equipment (e.g. Servers, Firewalls, Switches, PCs, printers, etc.) Managing helpdesk tickets and completing tasks allocated from the Helpdesk system. Carry out cybersecurity audits, assessment and implement risk mitigation measures. Respond to cybersecurity incidents reported by vessels and resolve and/or escalate as required. System health checks. Maintaining records of systems & vessels supported. Communication of completed work Email / Phone support during weekends / public holidays Any other tasks assigned by the Team Lead – Vessel Support, Head of IT Operations and Group IS Support Manager You will provide support for critical vessel IT and communication issues during weekends and public holidays on a rotation basis. What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth. Essential Hands-on troubleshooting: Being able to quickly resolve technical issues with equipment, networks, or software in a high-pressure environment. Knowledge of computer hardware, software, networking, and troubleshooting. Familiarity with operating systems like Windows, Linux, and possibly others used on vessels. Understanding of LAN (Local Area Network) and WAN (Wide Area Network), TCP/IP, VPNs, routers, and switches. Familiarity with managing servers, databases, and onboard systems. Basic understanding of network security, firewall configurations, and vulnerability management to protect the vessel's IT infrastructure. Desirable Bachelor’s Degree (or equivalent) in a relevant field such as: Information Technology (IT)/ Computer Science/ Electrical/Electronics Engineering/ Maritime Engineering Experience with maritime communication and navigation software such as satellite communication systems, ECDIS (Electronic Chart Display and Information System), and AIS (Automatic Identification System). Experience in IT support in a maritime or offshore environment, particularly in managing the specialised IT systems onboard ships or oil rigs. Familiarity with the unique IT systems used on vessels, including communications systems (satellite, radio), onboard operational software, and bridge systems. Certification in IT Support or Networking: Such as CompTIA A+, Network+, or Cisco's CCNA (Cisco Certified Network Associate) can be advantageous. Applications Close Date 03 Aug 2025

Designation : Desktop support Engineer Qualifications: Bachelor's degree in Information Technical or a related field Experience: 2 + years of experience in hardware and network industry Salary: 4 LPA Location : Sandhurst Road Timing : 9am to 6pm Essential Duties and Responsibilities : providing first-line support for hardware and software issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Set up new workstations, install software applications, and configure user accounts. Perform regular maintenance on hardware and software to ensure optimal performance. Maintain records of issues, resolutions, and inventory of hardware and software assets. Assist in training users on new software and technologies, providing guidance on best practices Set up and configure network hardware such as routers, switches, firewalls, and access points. Troubleshoot and resolve hardware issues; perform regular updates and patches. Use tools to monitor network performance and security; analyze traffic and usage patterns. Maintain accurate records of network configurations, diagrams, and hardware inventories. Work with other IT staff to integrate hardware with software systems and applications. Ensure hardware security measures are in place to protect against unauthorized access and threats Required Skills Strong understanding of operating systems (Windows 11), hardware components, and common software applications. Ability to diagnose problems quickly and efficiently. Excellent communication skills to interact with users and understand their needs. Ability to prioritize tasks and manage multiple support requests simultaneously. Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems). Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹33,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Are you qualified with Diploma/Degree in Bachelor's degree in Information Technical or a related field or relevant field? are you most comfortable with location Sandhurst Road ? what is your current annual salary / ctc? what is your expected annual salary / ctc? How many years of Proven experience in routers, switches, firewalls? what is your notice period? (in days) How would you rate yourself on a scale of 1 to 10?" between your experience /skills & as required experience in job descriptions? Work Location: In person

Designation : Desktop support Engineer Qualifications: Bachelor's degree in Information Technical or a related field Experience: 2 years of experience in hardware and network industry Salary: 4 LPA Location : Sandhurst Road Timing : 9am to 6pm ssssss Essential Duties and Responsibilities : providing first-line support for hardware and software issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Set up new workstations, install software applications, and configure user accounts. Perform regular maintenance on hardware and software to ensure optimal performance. Maintain records of issues, resolutions, and inventory of hardware and software assets. Assist in training users on new software and technologies, providing guidance on best practices Set up and configure network hardware such as routers, switches, firewalls, and access points. Troubleshoot and resolve hardware issues; perform regular updates and patches. Use tools to monitor network performance and security; analyze traffic and usage patterns. Maintain accurate records of network configurations, diagrams, and hardware inventories. Work with other IT staff to integrate hardware with software systems and applications. Ensure hardware security measures are in place to protect against unauthorized access and threats Required Skills Strong understanding of operating systems (Windows 11), hardware components, and common software applications. Ability to diagnose problems quickly and efficiently. Excellent communication skills to interact with users and understand their needs. Ability to prioritize tasks and manage multiple support requests simultaneously. Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems). Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware. Ability to diagnose and resolve hardware and network issues. Experience with monitoring and management tools (e.g., Wireshark, Nagios). Ability to communicate technical concepts to non-technical stakeholders. Relevant certifications (e.g., Cisco CCNA, CompTIA Network+) can be beneficial. * Job Type: Full-time Pay: ₹400,000.00 per year Shift: Day shift Application Question(s): How many years of Proven experience in Desktop support engineer ? How many years of Proven experience in Network and hardware industry ? what is your current annual salary / ctc? what is your expected annual salary / ctc? what is your notice period? (in days) Work Location: In person

Greetings for Brocus IT Solutions Pvt Ltd Roles and responsibilities:  1Manage information technology Infrastructure.  Plan, organize, control, and evaluate IT operations.  Design, develop, implement, and coordinate systems, policies and procedures.  Ensure security of data, network access and backup systems.  Act in alignment with user needs and system functionality to contribute to organizational policy.  Identify problematic areas and implement strategic solutions in time.  Audit systems and assess their outcomes.  Preserve IT assets, information security and control structures.  Handle annual IT budget and ensure cost effectiveness. 2) Required Skills:  Previous experience as an IT manager for 2 - 3 years and relevant experience for 8 - 10 years of Handling IT Infrastructure of Voice Process.  Hands-on experience with Servers, Desktops, Laptops & networks as, System or network administrator.  Vendor Management for IT Asset and internet link delivery.  Active Directory, DHCP, DNS, Backup, Server Health Check & Maintenance.  Firewall & Cisco / Netgare network Switches configuration and troubleshooting  IT Clearance of off boarding Users.  IT asset allocation for on boarding employees. OS installation: - Win Server 2022 Standard, Win 7 Win 10 and 11.  MS outlook configuration, Outlook backup & restore and troubleshooting.  Disk Management, partitions.  Printer installation and troubleshooting  Antivirus update & virus protection  Scanner configuration & troubleshooting.  Troubleshooting of hardware and O/S.  Wireless Networking, Map drive, Data sharing.  TCP/IP Configuration, Internet Maintenance  Remote desktop and Remote assistance  User Profiles Backup and Restore.  Sharing folder, sharing device & Printer.  Knowledge Of Diallers like Ring Central, ViCi Dial will be add-on Perks & Benefits:  Benefits of Insurance  Loyalty Bonus  Attendance Bonus  5 Working Days  US Shifts Drop CV:hr_manager@brocussolutions.com Contact no.9967718747 Job Type: Full-time Pay: ₹35,000.00 - ₹47,392.73 per month Shift: Night shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Work Location: In person

Job Title - VOIP Support Engineer Job Location - Mumbai Experience : 6 months to 5yrs The Opportunity : We at Agami Tech are looking for a highly skilled and motivated VOIP Support Engineer to join our team. As a VOIP Support Engineer, you will be responsible for providing technical support and troubleshooting assistance to customers using Voice over Internet Protocol (VOIP) technologies. Your primary focus will be resolving customer issues related to VOIP systems, ensuring a seamless and reliable communication experience. The ideal candidate will have a strong technical background in networking and telecommunication technologies, excellent problem-solving abilities, and a customer-centric approach. Responsibilities: ● Provide technical support to customers experiencing issues with VOIP systems, including voice quality, call drops, configuration, and connectivity problems. ● Diagnose and troubleshoot technical issues reported by customers through various channels, such as phone, email, or ticketing systems. ● Collaborate with internal teams, including network engineers, software developers, and system administrators, to resolve complex issues and escalate problems when necessary. ● Conduct thorough analysis of network traffic and system logs to identify root causes of issues and develop appropriate solutions. ● Perform configuration changes, upgrades, and patch installations on VOIP systems to optimize performance and ensure compatibility with customer environments. ● Develop and maintain technical documentation, including troubleshooting guides, knowledge base articles, and best practices, to assist customers and internal teams. ● Provide training and guidance to customers and internal stakeholders on the proper usage and configuration of VOIP systems. ● Stay up-to-date with industry trends and emerging technologies related to VOIP and telecommunication to continuously enhance knowledge and skills. ● Participate in on-call rotation and provide after-hours support as needed. Requirements: ● Bachelor's degree in Computer Science, Telecommunications, or a related field. Relevant certifications (e.g., CCNA, CCNP, CCIE, or equivalent) are a plus. ● Proven experience working as a VOIP Support Engineer or in a similar technical support role. ● Strong understanding of VOIP technologies and protocols, such as SIP, RTP, H.323, and TCP/IP. ● Proficiency in configuring and troubleshooting VOIP platforms, such as , Asterisk, or Freeswitch ● In-depth knowledge of networking concepts, including LAN, WAN, routers, switches, firewalls, and VPN. ● Familiarity with network monitoring and troubleshooting tools, such as Wireshark, SolarWinds, or Nagios. ● Excellent analytical and problem-solving skills, with the ability to think critically and adapt to changing circumstances. ● Strong customer service orientation and the ability to effectively communicate technical concepts to non-technical users. ● Ability to work independently and prioritize tasks in a fast-paced, dynamic environment. ● Strong documentation and organizational skills. Preferred Qualifications: ● Experience with cloud-based VOIP solutions, such as Amazon Connect, Twilio, or RingCentral. ● Knowledge of session border controllers (SBCs) and their role in VOIP deployments. ● Familiarity with scripting languages, such as Shell, for automation and customization purposes. ● Experience with virtualization technologies, such as VMware or Hyper-V. Job Type: Full-time Pay: Up to ₹600,000.00 per year Benefits: Provident Fund Shift: Day shift Work Days: Monday to Friday Application Question(s): Notice Period Education: Bachelor's (Required) Experience: VOIP, Linux, Telephony, Red Hat: 1 year (Required) VOIP Support Engineer: 1 year (Required) Work Location: In person

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and documented appropriately. Participate in documentation of technical processes, FAQs, and knowledge base articles. Support IT asset management and inventory processes. Provide remote and in-person support as needed. Participate in on-call rotation or extended hours support, if required. Qualifications Qualifications Required: Bachelor's degree required. Preferred in Information Technology or a related field. Minimum of 3 years of experience in an IT Service Desk or technical support role. Proficient in using ServiceNow for ticketing and ITSM processes. Strong knowledge of Windows OS, Office 365, and common laptops and user applications. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with Active Directory and basic user management tasks. Excellent verbal and written communication skills. Strong customer service orientation and troubleshooting abilities. Preferred: ITIL Foundation certification. Experience with remote support tools (e.g., RDP, Zoho Quick Assist, Teams) Familiarity with Mac OS and Conference room equipment. Working Conditions Ability to work in rotational shift for 24x7 support to users across the globe. Flexibility to work outside normal business hours or weekends as needed for system maintenance or project delivery. Job Information Technology Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251773 Job Hire Type Experienced Not Applicable #BMI N/A

By M-Tech Innovations Ltd / June 20, 2025 Experience: 5+ Years Job Description: We are seeking a skilled Embedded Engineer with 5+ years of experience in embedded systems design, industrial automation, and hardware-software integration. The ideal candidate will have strong analytical skills, capable of enhancing the efficiency, stability, and scalability of embedded systems. Key Responsibilities: Design and development of embedded hardware including schematic and PCB layout. Programming in C, C++, and Java for embedded platforms. Having Knowledge of 4G & VTS Integration and debugging of microcontrollers including PIC16/18, ARM Cortex-M3/M4, and Cortex-A8. Develop and maintain software using Keil uVision, ARM-GCC, Source Boost, QT Creator, and Eclipse IDEs. Work with communication protocols: UART, CAN (Basic), RS485, RS422, TCP/IP, SPI, I2C, USB. Develop applications on OS platforms: FreeRTOS, RTX-Keil, WINCE 6.0, Qtopia, Debian, Angstrom, and Android. Implement wireless communication using LF, HF, UHF, UltraUHF, Z-Wave, and ZigBee modules. Integrate GSM, GPRS, and GPS modules from Telit, Simcom, and Quectel. Work with cloud services including AWS, Amazon Cognito/IoT, and IBM Watson IoT.

Who we are We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? Who are we? Come and join us at Redis, where our success and diverse global culture make us the ideal choice for your next career move. We're a double unicorn and growing fast, so this is a great time to join! When you join us, this will be a journey where you will enjoy success, learn new skills, and make new friends. Why Redis? Data is the lifeline of every business, and Redis helps organizations reimagine how fast they can process, analyze, make predictions, and take action on the data they generate. Redis provides a competitive edge to more than 8,000 global businesses with Redis Enterprise. We have major strategic partnerships with cloud vendors Amazon Web Services, Microsoft Azure, and Google Cloud. We're a unicorn company with a valuation of more than $2 billion and have raised more than $347 million in funding. We're growing fast and expanding our team across the globe. Why would you love this job? The Redis Cloud Operations team is hiring for a Site Reliability Engineer role, offering you the chance to work on large-scale systems and support our valued customers. You'll operate state-of-the-art products using the most cutting-edge and best-in-class SRE tools. In this global role, you'll participate in the monitoring, operation, and management of a Redis managed service at one of the world's largest CSP. We're looking for highly motivated team players with a keen attention to detail and substantial experience working in intense production environments. If you have a passion for tackling technical challenges on a global scale, this position is perfect for you. What you'll do: As a Site Reliability Engineer at Redis, you will: Handle Technical Escalations: Engage in complex troubleshooting and manage technical escalations within a Follow-the-Sun (FTS) support model, ensuring seamless global service coverage. Ensure System Reliability: Leverage your software development and problem-solving expertise to create automation tools and runbooks, enhancing the reliability and stability of the Redis database on a leading cloud service provider. Collaborate with Engineering Teams: Partner closely with engineering teams during service-impacting incidents, leading problem management efforts to maintain service continuity and stability. Participate in On-Call Rotations: Be available for occasional weekend on-call shifts, providing critical support and ensuring service reliability. What will you need: B.S. in Computer Science, Information Technology, Software Engineering, or a related field. At least 4 or more years of experience working on infrastructure/CloudOps/SRE domains. At least 3 years of experience troubleshooting real time production systems At least 2 years of hands-on experience with Azure cloud infrastructure. Strong working knowledge in Linux/Unix. Deep understanding of networking (TCP/IP) with emphasis on the various cloud providers. Experience with alerting and monitoring systems (Prometheus, Grafana, ELK, Splunk, etc.). Experience in scripting languages but not limited to: Bash, Python. Programming experience with C# is a plus. Familiarity with source code version control tools like Git, Gitlab, SVN, etc. Experience with containerization technologies and concepts. Experience using and maintaining deployment and configuration management tools (Github actions, Jenkins, Ansible, Chef, etc.). Experience in analyzing and debugging production issues at scale. Self-directed, ambitious, authentic, caring, and eager to learn new things. Experience with 24/7 on-call duty. Availability to nights and weekends (follow the sun) Extra great if you have: FedRAMP certification is a plus. Experience working with large-scale distributed systems. Experience with NoSQL databases (especially Redis). Experience with infrastructure as code tools (Terraform, Pulumi, etc.) Linux and Azure Certification #LI-AD2 #LI-remote As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected. Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.

Job Description Key Skillssmart meters (DLMS/COSEM-based), cloud IoT platform (ZONOS), NB-IoT/GPRS TCP/IP channels, OBIS code mapping, HDLC/DLMS frame structure, Swagger/OpenAPI, RESTful integrations RoleDLMS Integration Engineer Industry TypeElectrical & Electronics Functional AreaEmbedded Systems / IoT Integration Employment TypeFull time Role CategoryEmbedded Software / IoT Protocol Integration / Communication Protocols EducationBachelors or master’s in Electrical or Electronics & Communication Engineering Experience3 years Job LocationBengaluru Responsibilities: Job Summary: We are looking for a DLMS Integration Engineer who will work on enabling communication between smart meters (DLMS/COSEM-based) and a cloud IoT platform (ZONOS). The role involves secure communication over NB-IoT/GPRS TCP/IP networks, handling DLMS frame construction, session management, and OBIS-based data parsing using Java or Kotlin. Key Responsibilities: Develop and manage secure DLMS/COSEM sessions over NB-IoT/GPRS TCP/IP channels Build and decode GET / SET / ACTION frames using OBIS codes (e.g., CF17, CF18, event logs, billing data, valve control) Interface with meters that establish TCP socket connections via NB-IoT modules Handle secure session establishment including LLS/HLS authentication, frame counter management, and Initialization Vector (IV) setup Parse and map OBIS responses into connector-friendly formats (JSON structures) Collaborate with API engineers to complete ZONOS platform integration Support connection-level diagnostics, logging, and error analysis for large-scale deployments Requirements: Required Skills: Solid understanding of DLMS/COSEM protocol and smart meter data communication principles Experience with NB-IoT/GPRS-based TCP/IP socket programming Hands-on programming experience in Java, Kotlin, or Python Working knowledge of OBIS code mapping, HDLC/DLMS frame structure, and encrypted communication Experience with Gurux DLMS library or any open-source DLMS toolset Familiarity with Linux environments for development and testing Good-to-Have: Experience integrating with IoT platforms or head-end systems Hands-on with DLMS frame analyzers, test harnesses, or meter simulators Understanding of NB-IoT communication stack, modem initialization, and connectivity diagnostics Familiarity with Swagger/OpenAPI specifications for RESTful integrations

Job Overview: We are seeking a versatile, driven individual with superb communication and decision-making skills, and a passion for best-in-class customer service to join a successful Service Desk team within Arm's IT department. By providing exceptional, timely, and effective first-line support to Arm's employees and partners, you will have a measurable impact on the success of Arm. As well as providing exemplary support to users, ensuring we meet SLAs and XLAs, identifying opportunities for growth, improvement and support other team members. Responsibilities: Resolve and triage incidents/requests in line with SLAs/XLAs and quality standards Deliver first-line resolutions and ensured proper escalate to relevant teams Escalate potential SLA breaches and critical (P1/P2) incidents to appropriate teams Monitor queues to identify trends and flagged recurring issues for problem management Maintain and improve knowledge base documentation Support the team as a mentor by modeling standard processes, promoting knowledge sharing, and fostering a culture of collaboration. Act as shift coordinator, ensuring service continuity and effective handovers Propose and contribute to shift-left and automation initiatives for service improvement Required Skills and Experience: 5+ years within a Service Desk role. Exceptional communication and presentation skills. In-depth knowledge of ticket management tools including ServiceNow. Good understanding of incident and request management practices Good grasp of network principles: DHCP, DNS, TCP/IP, WAN, and LAN Basic knowledge of virtualization, storage infrastructure, HPC, and cloud services Experience in User Access Management (UAM) for on-prem and Azure AD, including fault resolution; familiarity with Microsoft Identity Manager Proficient in Windows, Mac, and Linux OS with hands-on system administration and core command-line usage Skilled in Microsoft 365 administration, including SharePoint, OneDrive, MS Teams; experience with Zoom and Slack Experience supporting Android and iOS devices, Intune MDM enrollment, and end-user fix "Nice to have" Skills and Experience: ITIL V4 Certification Knowledge of implementing AI solutions in an ITSM environment. In Return: Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Hybrid Working at Arm Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-LK2 Accommodations at Arm At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Analyze and resolve MS SQL Server latency related to network performance or configuration bottlenecks Expert-level knowledge of TCP, UDP, SLP, and SFTP protocols, including deep packet inspection and session troubleshooting Troubleshoot and resolve network issues across LAN, WAN, and cloud infrastructure, including latency, packet loss, routing issues, and security misconfigurations Experience using diagnostic tools such as Wireshark, SolarWinds, AWS CloudWatch, SQL Profiler Perform deep protocol diagnostics on TCP, UDP,SLP, and SFTP traffic using tools like Wireshark and tcp dump Administer and support Windows Server environments (2016/2019/2022), including Active Directory, DNS, DHCP, and Group Policy Design, implement, and troubleshoot AWS networking components, such as VPCs, Subnets, Internet Gateways, NAT Gateways, Route Tables, Security Groups, and NACLs Maintain and optimize connectivity between on-premises infrastructure and AWS cloud, including: Site-to-Site VPNs AWS Direct Connect Hybrid DNS and routing strategies Network segmentation and traffic flow optimization Monitor network and application performance using tools like SolarWinds, PRTG, AWS CloudWatch, SQL Profiler, and Windows Performance Monitor Collaborate with DBAs, developers, and system administrators to resolve end-to-end connectivity and performance issues Document root cause analysis, network architecture, and configuration changes Proficiency with Windows Server administration and core services (AD, DNS, DHCP) ---------------------------------- Job Types: Full-time, Permanent Pay: ₹510,932.67 - ₹1,720,942.14 per year Schedule: Day shift Night shift Work Location: In person Application Deadline: 24/06/2025

Responsibilities: Design, configure, and implement secure network solutions based on business requirements. Install, support, and maintain hardware and software for LAN, WAN, VPN, and internet systems. Monitor network performance and optimize the environment to maintain high availability and reliability. Perform regular network performance testing, tuning, and troubleshooting. Configure and support firewall, switches, and routers (Cisco, Juniper, etc.). Manage IP addressing, subnetting, and VLAN configurations. Implement network security protocols and participate in network-related audits. Provide technical support and guidance to users and teams. Document network problems and resolutions for future reference. Maintain up-to-date network diagrams and documentation. Evaluate new technologies and tools for potential adoption. Key Technical Skills:Core Networking: TCP/IP, UDP, DNS, DHCP LAN/WAN technologies Routing protocols (OSPF, EIGRP, BGP) Switching technologies (VLANs, STP, EtherChannel) Wireless technologies (802.11 a/b/g/n/ac/ax) Hardware & Devices: Cisco routers, switches, firewalls Juniper, HP, or other enterprise networking devices Wireless Access Points and Controllers Security & Firewalls: Firewall configuration (Cisco ASA, Fortinet, Palo Alto) VPN configuration (IPSec, SSL VPN) Network Access Control (NAC), 802.1X Tools & Monitoring: Wireshark, SolarWinds, PRTG, Nagios, Zabbix Network troubleshooting and packet analysis SNMP-based monitoring Operating Systems & Scripting: Windows Server, Linux administration Basic scripting knowledge (Python, Bash, PowerShell) Cloud & Virtual Networking (Bonus): AWS/Azure network configuration (VPC, NSG, VPN Gateway) SD-WAN technologies VMware NSX or other virtual networking platforms Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 2–5 years of experience in a network engineering role. Relevant certifications preferred: Cisco Certified Network Associate (CCNA) / Professional (CCNP) CompTIA Network+ Juniper Networks Certified Associate (JNCIA) Soft Skills: Strong analytical and problem-solving skills Excellent communication and documentation ability Ability to work independently or in a team Strong attention to detail and organizational skills Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person Expected Start Date: 01/07/2025

(8-10 Years) Role Summary: We are seeking an experienced and highly motivated IT Manager to lead and build our internal technology infrastructure and operations. As our dedicated IT Manager, you will be pivotal in establishing secure, scalable, and efficient IT systems from the ground up. This role requires a hands-on leader who can manage all aspects of IT, from day-to-day support to strategic planning, ensuring our team has the tools and environment needed to thrive in a fast-paced startup. Mandatory Skill Sets/Expertise: 8+ years of progressive experience in IT roles, with a significant portion in an IT management or lead capacity, preferably within a fast-paced startup or high-growth environment. Strong hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud), including managing cloud-based infrastructure and services. Proven expertise in network administration (TCP/IP, DNS, DHCP, VPNs, firewalls). Solid experience with endpoint management for macOS and Windows environments. Demonstrated knowledge and practical experience with cybersecurity principles, tools, and best practices. Experience with identity management systems (e.g., Okta, Azure AD, Google SSO). Proficiency in administering SaaS applications (e.g., Google Workspace/Microsoft 365, Slack, Jira) Experience in vendor management and IT procurement. Experience with IT budgeting and financial management. Good To Have: Relevant certifications (e.g., AWS Certified SysOps Administrator, CCNA, CompTIA Security+, ITIL). Experience implementing or maintaining compliance frameworks (ISO 27001, SOC 2). Scripting skills (e.g., Python, PowerShell) for automation. Prior experience in a DevOps or DevSecOps environment. Key Attributes: Good communication and customer service skills Adaptability and willingness to learn new technologies Excellent problem-solving skills and the ability to troubleshoot complex technical issues independently. Ability to work autonomously, prioritize tasks effectively, and adapt to a rapidly changing environment. Detail-oriented and committed to delivering high-quality solutions Ability to collaborate effectively in a team environment. Key Responsibilities: IT Infrastructure & Operations: Design, implement, and maintain scalable and secure IT infrastructure, including cloud environments (e.g., AWS, Azure, GCP), networking, servers, and storage solutions. Oversee all IT operations, ensuring high availability and performance of critical systems and applications. Manage and optimize network infrastructure, including Wi-Fi, VPN, firewalls, and routing. User Support & Management: Provide expert-level technical support for all internal employees, troubleshooting hardware, software, and network issues. Manage user accounts, access controls, and provisioning/de-provisioning across various systems (e.g., Google Workspace/Microsoft 365, internal applications) during onboarding & offboarding process. Develop and maintain documentation for IT processes, policies, and user guides. Cybersecurity & Compliance: Implement and enforce robust cybersecurity best practices, including endpoint security, identity management, data loss prevention, and incident response planning. Support in conducting regular security assessments, vulnerability scans, and penetration tests to identify and mitigate risks. Develop and maintain IT security policies and ensure compliance with relevant industry standards (e.g., ISO 27001, SOC 2, GDPR) as the company scales. Strategic Planning & Vendor Management: Develop and manage the IT budget, forecasting future needs and optimizing costs. Evaluate, select, and manage relationships with IT vendors, service providers, and software partners. Contribute to the strategic direction of the company’s technology roadmap, aligning IT initiatives with business goals. Hardware & Software Management: Procure, deploy, and manage company-owned hardware (laptops, monitors, peripherals) and software licenses. Implement and manage Mobile Device Management (MDM) solutions. Team Leadership & Development (Future): As the company grows, potentially build and mentor a small IT support team. Foster a culture of continuous improvement and learning within the IT function. Drop your CVs to joinourteam@accorian.com

Job Title: Network Engineer / Network Administrator (3+ Years Experience) Job Type: Full-Time Location: Bengaluru, Karnataka Salary: ₹6,00,000 – ₹8,00,000 per annum Experience Required: Minimum 3 Years Industry: IT Services / Infrastructure / Networking Job Summary: We are looking for a skilled and proactive Network Engineer with over 3 years of experience to join our IT infrastructure team in Bengaluru, Karnataka. The ideal candidate will be responsible for designing, maintaining, and supporting our company’s network infrastructure to ensure optimal performance and security. Key Responsibilities: Design, implement, and manage local area networks (LAN), wide area networks (WAN), and wireless networks. Monitor network performance, conduct system tuning, and ensure high availability. Configure, install, and maintain routers, switches, firewalls, and other networking hardware. Handle network troubleshooting, fault analysis, and performance issues. Maintain and update network documentation, topology diagrams, and inventory. Ensure network security through firewalls, VPNs, and security policies. Manage IP addressing, DHCP, DNS, NAT, and VLANs. Collaborate with cross-functional IT teams to support system upgrades and implementations. Provide Level 2/3 support for network-related issues. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. 3+ years of hands-on experience in enterprise network management. Strong knowledge of network protocols (TCP/IP, DNS, DHCP), and routing/switching. Experience with Cisco/Juniper devices and firewalls. Familiar with monitoring tools like SolarWinds, PRTG, or Nagios. Good understanding of network security and access control. Strong analytical and troubleshooting skills. Preferred Qualifications: Certifications: CCNA / CCNP / CompTIA Network+. Experience with cloud networking (Azure/AWS) is an added advantage. Knowledge of scripting (Python, Bash) for network automation is a plus. Job Type: Full-time Pay: ₹700,000.00 - ₹800,000.00 per year Benefits: Health insurance Schedule: Day shift Monday to Friday Work Location: In person

Job Description Key SkillsC/C++, Embedded C, STM32F/H controller, I2C, SPI, UART, RS232, RS485, CAN, TCP/IP, HTTP, MQTT, Jira, GitHub RoleFirmware Engineer Industry TypeEmbedded Systems Functional AreaIT Employment TypeFull time Role CategoryIT EducationBE/ BTech Experience4 years Job LocationBengaluru Responsibilities: Strong in C, Embedded C programming Hands-on experience working with microcontroller-based products. Working with an STM32F/H controller is an added advantage Good in communication protocols (physical) such as I2C, SPI, UART, RS232, RS485, CAN Good understanding of object-oriented programming C++ Python programming is an added advantage Requirements: Experience developing embedded Linux applications using C/C++ Should have experience working in multithreaded Linux applications Sound understanding of IPC mechanisms such as shared memory, and queue Hands-on experience working with Linux platforms such as Raspberry Pi Good understanding of network protocols such as TCP/IP, HTTP, and MQTT Should have experience working in agile methodologies Good exposure to using tools such as Jira, and GitHub.

Desktop Support Engineer Responsibilities: Provide first-level support for desktops, laptops, printers, and mobile devices. Respond to support tickets, calls, and emails promptly and professionally. Install, configure, and maintain hardware and software applications. Troubleshoot system and network problems, diagnosing and resolving hardware/software faults. Set up new user accounts, email, and other IT services. Support video conferencing tools and audio-visual equipment. Perform routine maintenance on systems, including OS updates and antivirus checks. Escalate unresolved issues to higher-level IT support or vendors as needed. Maintain asset inventory and documentation for hardware and software. Provide IT onboarding support for new employees. Assist with backup and restore procedures as required. Key Technical Skills:Hardware & Peripherals: Troubleshooting desktops, laptops, printers, and scanners RAM upgrades, hard drive replacements, motherboard diagnostics Operating Systems: Windows 10/11, Windows Server basics macOS and Linux (basic understanding is a plus) Installation and troubleshooting of OS and software updates Software Applications: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Email client configuration (Outlook, Thunderbird) Web browsers, PDF readers, and remote support tools Networking Basics: TCP/IP, DHCP, DNS, LAN/WAN IP configuration and troubleshooting network connectivity Wireless network setup and support Active Directory & User Management: User account creation, password resets Group policies and access control Remote Support & Tools: TeamViewer, AnyDesk, Remote Desktop Protocol (RDP) Ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) Security & Backup: Antivirus software installation and update Basic data backup and recovery practices Qualifications: Diploma or Bachelor’s degree in Computer Science, Information Technology, or related field. 1–3 years of experience in desktop/helpdesk support roles. Certifications preferred: CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (basic understanding) Soft Skills: Strong problem-solving and troubleshooting ability Clear and effective communication with users Patience and empathy when dealing with non-technical users Good organizational and time-management skills Ability to work independently and as part of a team Job Types: Full-time, Permanent Pay: ₹300,000.00 - ₹400,000.00 per year Benefits: Health insurance Provident Fund Shift: Day shift Work Days: Monday to Friday Work Location: In person

Description Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow). Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals. Maintain accurate and timely updates of all assigned tickets within the ServiceNow system. Escalate complex or unresolved issues to appropriate support teams while maintaining ownership and communication with the end user. Perform user account management tasks including onboarding, offboarding, password resets, and permissions adjustments in Active Directory and related systems. Ensure all service level agreements (SLAs) are met and documented appropriately. Participate in documentation of technical processes, FAQs, and knowledge base articles. Support IT asset management and inventory processes. Provide remote and in-person support as needed. Participate in on-call rotation or extended hours support, if required. Qualifications Qualifications Required: Bachelor's degree required. Preferred in Information Technology or a related field. Minimum of 3 years of experience in an IT Service Desk or technical support role. Proficient in using ServiceNow for ticketing and ITSM processes. Strong knowledge of Windows OS, Office 365, and common laptops and user applications. Understanding of networking fundamentals (TCP/IP, DNS, DHCP). Experience with Active Directory and basic user management tasks. Excellent verbal and written communication skills. Strong customer service orientation and troubleshooting abilities. Preferred: ITIL Foundation certification. Experience with remote support tools (e.g., RDP, Zoho Quick Assist, Teams) Familiarity with Mac OS and Conference room equipment. Working Conditions Ability to work in rotational shift for 24x7 support to users across the globe. Flexibility to work outside normal business hours or weekends as needed for system maintenance or project delivery. Job Information Technology Primary Location India-Karnataka-Bengaluru Schedule: Full-time Travel: No Req ID: 251774 Job Hire Type Experienced Not Applicable #BMI N/A