Customer Relationship Officer in Gurgaon (Hybrid) Pharmaceuticals Mart

2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. You will also be required to collect feedback from various customer types and translate it into actionable insights. Ensuring quality across touchpoints, including messaging, prescriptions, deliveries, and follow-ups, will be a key aspect of your role. Amrutam is an Ayurveda, wellness, and lifestyle brand established in 2006 by Mr. Ashok Gupta. The company's core belief is that taking care of one's body is an act of worship. Specializing in healing through traditional methods using natural herbs, Amrutam's Ayurvedic recipes are crafted with love and care to promote a healthy mind through a healthy body. Embracing the philosophy that "health is beauty," Amrutam advocates that true beauty stems from good health. By blending ancient wisdom from Vedas and Ayurvedic principles with modern lifestyle needs, Amrutam strives to offer wellness solutions that embody the essence of "health is beauty.",

Posted 1 month ago

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Customer Relationship Officer Pharmaceuticals Mart

2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. Your role will involve collecting feedback from various customer types and translating it into actionable insights. It will also be essential to maintain quality across touchpoints such as messaging, prescriptions, deliveries, and follow-ups. Amrutam is an Ayurveda, wellness, and lifestyle brand that was established in 2006 by Mr. Ashok Gupta. The company strongly believes that taking care of one's body is an act of worship. With a focus on healing through traditional methods using natural herbs, Amrutam's Ayurvedic recipes are crafted with love and meticulous care. The brand advocates the notion that "health is beauty," emphasizing that a healthy body leads to beauty. Following this mantra, Amrutam's recipes have been thoughtfully developed by blending ancient wisdom from Vedas and Ayurvedic principles to cater to the requirements of modern lifestyles.,

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Corporate Sales Manager Acme Services

3.0 - 9.0 years

3 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Ensure Operational & Sales functions of Corporate Business & Servicing are run effectively and efficiently To Deal with the client on Wellness point of view, sale the wellness services to them like Annual Health Checkup, Onsite Health Checkup, Pre Employment, Health Awareness Session etc. Also closely preparing, monitoring SLAs and TATs agreed with the client and ensure compliance of the same. To find various automation solutions that improve wellness services standards, reduce Average Handling Time Timely meeting clients and Diagnostic Centers and ensure each party to act as per agreed terms. Manage internal / external client relationships effectively and build client relationships in the wider client environment. Maintain appropriate balance between cost and service. Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies

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