Customer Relationship Officer in Gurgaon (Hybrid) Pharmaceuticals Mart

2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. You will also be required to collect feedback from various customer types and translate it into actionable insights. Ensuring quality across touchpoints, including messaging, prescriptions, deliveries, and follow-ups, will be a key aspect of your role. Amrutam is an Ayurveda, wellness, and lifestyle brand established in 2006 by Mr. Ashok Gupta. The company's core belief is that taking care of one's body is an act of worship. Specializing in healing through traditional methods using ...

Posted 3 months ago

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Customer Relationship Officer Pharmaceuticals Mart

2.0 - 6.0 years

0 Lacs

haryana

On-site

You will be responsible for managing the customer service function for both product users and consultation clients. This includes setting up and refining TATs, escalation protocols, and real-time support systems. Your role will involve collecting feedback from various customer types and translating it into actionable insights. It will also be essential to maintain quality across touchpoints such as messaging, prescriptions, deliveries, and follow-ups. Amrutam is an Ayurveda, wellness, and lifestyle brand that was established in 2006 by Mr. Ashok Gupta. The company strongly believes that taking care of one's body is an act of worship. With a focus on healing through traditional methods using ...

Posted 3 months ago

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Corporate Sales Manager Acme Services

3.0 - 9.0 years

3 - 4 Lacs

Mumbai, Maharashtra, India

On-site

Ensure Operational & Sales functions of Corporate Business & Servicing are run effectively and efficiently To Deal with the client on Wellness point of view, sale the wellness services to them like Annual Health Checkup, Onsite Health Checkup, Pre Employment, Health Awareness Session etc. Also closely preparing, monitoring SLAs and TATs agreed with the client and ensure compliance of the same. To find various automation solutions that improve wellness services standards, reduce Average Handling Time Timely meeting clients and Diagnostic Centers and ensure each party to act as per agreed terms. Manage internal / external client relationships effectively and build client relationships in the w...

Posted 3 months ago

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