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1.0 - 6.0 years
4 - 5 Lacs
pune
Work from Office
Role: US Voice Process Customer Support (Telecom) Location: Pune (Work from Office) CTC: Up to 4.92 to 5.4 LPA Shift: US Shifts (24*7) Working Days: 5 days working | 2 days off Notice Period: Immediate Joiners Only About the Role: We are hiring Customer Support Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US Telecom provider. Eligibility : Experience: Minimum 6 months in International Voice / Semi Voice Process (B2C / B2B) Other: Must have prior experience in an Customer Service (voice support) Key Skills: Customer Handling / Customer Supp...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
The Area Service Incharge will be responsible for delegating and directing service tasks, monitoring project progress, and serving as the primary source of information for all service experiences. You will be required to travel frequently to generate revenue and ensure consumer satisfaction by monitoring existing service centers and appointing new ones as needed. Additionally, you will appoint new Authorized Service Providers (ASPs) in the designated area and collaborate with Service Centres/Distributors to reinforce the company's marketing strategies. Market analysis to identify trends, customer needs, competitors" positions, and customer base depth will be essential for redesigning service...
Posted 2 months ago
1.0 - 6.0 years
4 - 4 Lacs
hyderabad
Work from Office
Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Kamya- 9084148502
Posted 2 months ago
2.0 - 5.0 years
4 - 7 Lacs
noida
Work from Office
WALK IN DRIVE NOIDA Walk-In Details: Date: 30-08-2025 Time: 10:00 AM to 06:00 PM Location: TaskUs, Noida (TaskUs, NSL Techzone, 8th Floor, Plot no 8, Sector 144, Noida 201301) Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure ...
Posted 2 months ago
1.0 - 6.0 years
4 - 4 Lacs
hyderabad
Work from Office
Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Varsha- 9251688428
Posted 2 months ago
8.0 - 13.0 years
14 - 20 Lacs
noida, delhi / ncr
Work from Office
Designation- Manager/Assistant Manager- Talent Acquisition Location - Noida Experience - 8+ Years of experience Immediate joiner Preferred Work From Office Esri India established in 1996, Esri India Technologies Pvt. Ltd. (Esri India), the market leader in geographic information system (GIS) software, location intelligence, and mapping solutions in India, helps customers unlock the maximum potential of their data to improve operational and business decisions. It has delivered pioneering enterprise GIS technology, powered by ArcGIS, to more than 6,500 organizations in government, private sector, academia, and non-profit sectors. The company has also introduced Indo ArcGIS, a unique GIS soluti...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
thane, maharashtra
On-site
When you join Accurate Background, you become an essential part of ensuring that every hire marks the beginning of a success story. Your contributions play a key role in fulfilling our mission of enhancing the background screening experience by providing visibility and insights, empowering our clients to make informed and unbiased decisions. Your responsibilities will include conducting employment, education, and reference checks while ensuring that searches are processed according to client requirements and guidelines. Maintaining consistent quality and timely delivery, processing, analyzing, and documenting information, meeting SLAs and TAT, upholding integrity, discipline, and confidentia...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Credentialing Specialist, you will continually develop expertise in various clients" specialties to ensure accurate credentialing processes. In case of system downtime, you will promptly report to supervisors and effectively manage work during such situations. Your communication skills will be essential as you provide clarification, respond to inquiries, and actively participate in meetings. Adherence to policies and procedures, timely task completion, and alignment with the organization's goals and values are crucial aspects of your role. You will be expected to follow instructions, proactively take ownership of your actions, and dedicate the necessary time to achieve objectives. Handl...
Posted 2 months ago
10.0 - 15.0 years
25 - 40 Lacs
mumbai, mumbai (all areas)
Work from Office
Lead end-to-end PMS and AIF operations, ensuring accurate & compliant execution across front, middle & back office functions. Role Focuses on operational efficiency, client reporting, reconciliation, regulatory compliance & systems (Wealth Spectrum) Required Candidate profile 10-14 yrs of operations experience in (AMCs) with PMS and AIF operations .Hands-on exp. in front-to-back office ops for PMS and AIFs (NOT Wealth Mgmt./ Private Banking) Exp. wkg. with Wealth Spectrum.
Posted 2 months ago
7.0 - 12.0 years
7 - 12 Lacs
bengaluru
Work from Office
Role & responsibilities : Manage the performance of the key accounts in the branches. Set goals and targets for the teams. Monitor and review the performance of the team periodically. Preparation of reports which will be shared with other teams. Understand the training needs of team members, develop them through training, coaching and mentoring sessions. Handle escalations and associated documentation if any. Preferred candidate profile : Education: Min Graduation completion. Experience: 7+ years of experience with broker or hospital or insurance background preferred. Managed large accounts in a TPA/insurance/hospital background with ability to handle 10-20 team members. Location: Bangalore-...
Posted 2 months ago
2.0 - 4.0 years
3 - 8 Lacs
gurgaon, haryana, india
On-site
Claims Executive Responsibilities: Receiving and answering emails, telephone calls related to claims Advice policyholders on claim procedure Ensure fair settlement of a claim with TAT Manage all administration aspects of the claim Adhere to legal requirements, industry regulations and customer quality standards set by the company. Handle any complaints associated with a claim Claims Executive Requirements: A bachelor's degree in any discipline. At least 2-4 years experience as a claim's handler or a similar role. Excellent time management skills and organizational abilities. Top-notch client interaction skills. Ability to work in a high-pressure environment. A general understanding of insura...
Posted 2 months ago
1.0 - 6.0 years
4 - 4 Lacs
bengaluru
Work from Office
Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Rotational Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA Plus Incentives CONTACT: Archana- 9332827358
Posted 2 months ago
1.0 - 3.0 years
4 - 7 Lacs
hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 months ago
2.0 - 4.0 years
3 - 4 Lacs
mumbai, malad
Work from Office
Strategic: - To Handle the Recruitment cycle and close the position in specified time. - Head Hunting & Create strategies for efficient recruitment to get right person at right time for right position. Implementation: - To create a resume bank for the company. - To be active on portals like Naukri, Monster, Linkedin in regards to vacant positions and create employer Brand. - To Conduct First Round of interview. - To Manage Joining Formalities of Employees. - To send the Tracker of Recruitment progress to HOD on daily Basis in regards to the predefined TAT. ATTITUDINAL SKILLS: PASSION Responsible Speed. Winning Attitude with 'Never Say Die spirit' Problem Solving Skills Sound Memory FUNCTIONA...
Posted 2 months ago
3.0 - 8.0 years
9 - 13 Lacs
tirupati, hyderabad, bengaluru
Work from Office
Kindly share resume on sv7@svmanagement.com Based Location: - Bangalore,Hyderabad,Hubli, Vishakapatnam,Tirupati Role:- 1. First cut technical support & Interface with Uptime for quick support 2. Reporting of Technical issues 3. Organizing training from OEMs 4. Supporting workshops in closing Technical Campaigns 5. Effective Float Management 6. Perception management of customers & Complaint management. 7. Adoption of Customers based on local need (as finalized) - regular visit, tracking on customer's experience and put required corrective action 8. Ensuring required infra , process etc at workshop driving Preferred candidate profile 3 to 9 yrs of relevant experience in Heavy Commercial Vehicl...
Posted 2 months ago
9.0 - 14.0 years
10 - 20 Lacs
hyderabad
Work from Office
Job Role: Customer Support Manager B2B SaaS Location: Hyderabad Work Mode: Work from Office only. Travel: Candidate should be open to travel based on business demand **Travel to client locations for up to 3 to 4 days per quarter based on business requirement Experience: 10+ Years of relevant experience in Customer Support including 3+ Years in Team Management. ** B2B / Enterprise SaaS Customer Support Experience is desired **Prior experience in sales is a strong advantage. Industry: SaaS / Technology Educational Background: Bachelors degree in Computer Science, IT, Business Administration, or related field (MBA preferred). Job Overview: We are seeking a seasoned Customer Support Manager with...
Posted 2 months ago
7.0 - 12.0 years
9 - 14 Lacs
mumbai, bengaluru
Work from Office
Role & responsibilities : Manage the performance of the key accounts in the branches. Set goals and targets for the teams. Monitor and review the performance of the team periodically. Preparation of reports which will be shared with other teams. Understand the training needs of team members, develop them through training, coaching and mentoring sessions. Handle escalations and associated documentation if any. Preferred candidate profile : Education: Min Graduation completion. Experience: 7+ years of experience with broker or hospital or insurance background preferred. Managed large accounts in a TPA/insurance/hospital background with ability to handle 10-20 team members. Location: Bangalore-...
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
bengaluru
Work from Office
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...
Posted 2 months ago
1.0 - 5.0 years
3 - 6 Lacs
bengaluru
Work from Office
Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...
Posted 2 months ago
3.0 - 5.0 years
5 Lacs
gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here...
Posted 2 months ago
3.0 - 5.0 years
5 Lacs
gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here...
Posted 2 months ago
3.0 - 5.0 years
5 Lacs
gurugram
Work from Office
Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are dealing with individual retirement of variable annuity and here...
Posted 2 months ago
4.0 - 9.0 years
3 - 4 Lacs
gurugram
Work from Office
Job Title: Team Lead ODN (Optical Distribution Network) Location: Gurugram Experience: 4+ years How to Apply: Interested candidates are requested to share their updated resume at: a_kiran.singh1@airtel.com Job Description: We are actively seeking diversity candidates for the position of Team Lead ODN , who will be responsible for leading the operations of the Optical Distribution Network (ODN) in Gurugram. The role requires a dynamic and results-driven professional with a strong background in telecom field operations, network performance, and vendor coordination. The ideal candidate will have a proactive mindset and will be responsible for SLA adherence, network fault prevention, compliance,...
Posted 2 months ago
4.0 - 9.0 years
4 - 8 Lacs
bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 2 months ago
5.0 - 8.0 years
5 - 7 Lacs
bengaluru
Work from Office
Role & responsibilities Maintain relationship with insurers. Manage their queries and resolve them satisfactorily. Meet important clients regularly. Check status of clients, work with internal team members to clear outstanding and pending claims Interact with internal & external stake holders to ensure customer queries are addressed in a timely manner Encourage clients to submit the required pending documents to reprocess the claims. Resolve customer queries and grievances with reasonable explanation. Handling inbound and outbound calls, managing escalations Preferred candidate profile 5-6 years in a customer facing/customer support role which involves finding solutions. Health Insurance/TPA...
Posted 2 months ago
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