1242 Tat Jobs - Page 16

Job Title: Assistant Manager Customer Service (Inbound Voice Process, B2C) Work Location: Hyderabad & Kochi (onsite role). Department: Customer Support / Contact Center Reports to: Manager / Operations Head Job Summary: We are seeking an experienced Assistant Manager Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process environment. The role involves driving service excellence, ensuring process compliance, handling escalations, and mentoring the team to deliver superior customer experiences. Key Responsibilities: Team Leadership & Management Lead, coach, and manage a team of 20+ customer service associates. Monitor daily performance, ensure adhe...

1. Cluster Logistics Operations Management - Oversee day-to-day logistics operations for the cluster, ensuring all activities are aligned with company standards and operational goals. - Collaborate with the Cluster Leadership team to create and implement strategic initiatives aimed at optimizing logistics performance. 2. KPI Establishment and Monitoring - Develop, monitor, and report on key logistics KPIs, including:- Order vs Execution Rate – Ensure alignment between customer orders and delivery execution. - TAT (Turnaround Time), OTIF (On Time in Full), and Customer Service Metrics to measure service level achievements. - Use data-driven insights to improve process efficiencies and ensure ...

Key ResultAreas: 1. Inventory Transaction Execution 2. Inventory Control & Accuracy 3. ProcessEfficiency & Cost Control 4. Digitalization & Data Management 5. OrganizationalImperatives JobDescription: The incumbent would be responsible for the following: 1. Inventory TransactionExecution - Controlling, monitoring & execution of inward & outward inventorytransactions over System & Physical - Timely closures of inward shipments (GRN-Goods Receipt Note) over system & physical binning. Daily recording & controllingTAT (Turnaround Time) - Coordination with CFT (Cross Functional Teams) toresolve issues raised during execution of transactions. - Ensuring Workloadmanagement based on variabilities wi...

Responsibilities & Key Deliverables To manage good relationship with MKA customers To resolve issues within TAT To establish perfomance of vehicle among MKA customers To analyse the technical complaints of the vehicle in the field Coordinate to rectify defects in vehicles / overhaul aggregates with other zone/ dealer Feed back on companys Service Warranty/ Goodwill request to raise in specifc product concerns Product issues to highlight to reporting manager if specific to perticular customer Ensuring uptime gauranty Fixed cycle visit to MKA with data on vehicle performance, B/D Analysis Training to fleet manager and driver training Arranging service check up camp Update to customers on Polic...

Attending various courts/Tribunals/Forums as POA Holder of the company Filing of EPs/cases U/s 138/criminal cases/sec 9/sec.17 before various courts Arranging Lok Adalat camps/conciliation camps to support resolution Support to be extended to Business/Recovery team for execution of warrants/attachments Arranging interim relief of attachment/arrest in EP cases. Understanding the business requirements and to plan the activity for the month. Completing the planned activity within the TAT and reporting to the reporting manager. Attending customer issues created in the Branch related to Business. The employee will have to do warrant execution , customer visit , disposal loss recovery & support th...

The Sales Manager is responsible for developing business in assigned geography, and also monitoring of entire portfolio assigned The ideal candidate will have a strong understanding of the market and be able to develop and execute market promotional activities according to market & business requirements. The Sales Manager will also be responsible for end to end processing of the case and updating the status of the same to the customers. What You ll Do Source proposals for the assigned product through Existing customers, Cold Calling, Client Visits, Seminar/ Trade Fair Visits to achieve budgeted numbers. Perform marketing activities in their respective areas. Maintain TAT from login to disbur...

Total 4 yrs out of this 1yr TL exp ON PAPER, max CTC 5LPA Inbound Customer Support Voice Process DOMESTIC SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Perks and benefits PF & ESIC plus Good Leave policy

Position Purpose: To ensure seamless and efficient branch operations by supporting business partners, implementing processes, maintaining compliance, and enhancing client satisfaction through proactive operational management. Key Responsibilities: Direct Responsibilities: Provide end-to-end operational support to business partners, including software installation, training, and guidance on processes, risk, and compliance. Implement new processes and products through on-site visits and continuous training sessions. Prepare and maintain Daily, Weekly, and Monthly MIS reports for management review. Resolve business partner queries related to trading, mutual funds, IPO, DP, account opening, sett...

Job Title: Assistant Operations Manager BPO Department: Operations Reports To: Operations Manager / General Manager Location: Vadodara Job Type: Full-Time Job Summary: The Assistant Operations Manager supports the Operations Manager in overseeing daily BPO operations, ensuring service level agreements (SLAs), quality, and productivity metrics are consistently met. This role involves managing team leads and agents, streamlining processes, handling client communications when required, and ensuring overall operational efficiency and client satisfaction. Key Responsibilities: Assist in managing day-to-day operations of assigned BPO campaigns (voice/non-voice/inbound/outbound). Supervise Team Lea...

We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers. We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with. Youll make a difference by: Manage helpdesk related queries Comprise yourself with recent policy changes and any updates within the organization Process the assigned cases within the de...

Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

As a Team Leader for the Non-Voice International Process, you will be responsible for managing a BPO team to ensure exceptional service delivery and operational efficiency. This includes overseeing daily operations, meeting SLA/TAT/AHT targets, coaching team members, managing schedules, addressing escalations, and driving performance enhancements. Your experience in client communication, quality assurance, and cross-functional coordination will be vital for success in this role. Key Responsibilities: - Supervise daily operations of the non-voice BPO team - Ensure the team meets SLA/TAT/AHT targets - Coach and mentor team members for performance improvement - Manage team rosters and schedules...

Dear Aspirants, Warm Greetings!! We are hiring for the following details, Position:- - HR Recruiter (Us Healthcare) (Apply Female only) Preferring US medical billing recruiters with relevant experience. Salary: Based on Performance & Experienced Exp : Min 2 year Required Joining: Immediate Joiner / Maximum 10 days NB: Freshers do not apply Work from office only (Direct Walkins Only) Monday to Friday ( 11 am to 5 Pm ) Everyday Contact person Nausheen ( 9043004655) Interview time (11 am to 5 Pm) Bring 2 updated resumes Refer ( HR Name Nausheen Begum H) Mail Id : nausheen@novigoservices.com Call / Whatsapp (9043004655) Refer HR NAUSHEEN BEGUM Location : Chennai , Ekkattuthangal Warm Regards, HR...

Send your CV to binoy.raphel@simplilearn.net WhatsApp - 8157891350 We're looking for a skilled and experienced Lead to support our team members and ensure that our learners receive exceptional service. The Lead - Learner Success Manager will oversee day-to-day activities like ticket assignment, roster creation, managing daily operations, identifying opportunities for process improvements, and ensuring that our team receives the support to do their job efficiently. What You'll Do: Manage day-to-day operations, rosters, and coverage during peak hours. Track team performance and provide regular feedback. Handle escalated learner issues and ensure quick resolution. Train, mentor, and develop tea...

Dispatch of files and other documents to storage location within stipulated TAT Closure of concurrent and Internal audit observations AOD, EC and PDD updation Complaints & Request resolution within TAT Liaison with stakeholders - Business / Underwriting / Collections / Branches / Insurance Channel Partners Qualifications Post-graduation/Graduation from a recognized institute Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priorit...

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and me...

About The Role Position TitleAssociate Service Manager WBG/CIIB Department Associate Service Manager - Corporate, Institutional & Investment Banking (CIIB) Location Mumbai Number of Positions 1 Reporting Relationships DVP Position Grade Senior Manager / AVP The Service Solutions function (SeSo), part of the Corporate, Institutional & Investment Banking (CIIB) and the Team is a direct point of contact for Pan India PMS end client"™s custody demat account opening & services Managing team of Service Managers. Handling demat / Bank Account Opening, Account maintenance, Term deposit requests, , transaction related queries etc, through client interaction Ensuring delivery of quality service to cli...

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client"™s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location ...

About The Role Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and me...

About The Role Job Role: Managing and supporting effective deployment of the team of sales professionals with respect to the geographical area, exploring new markets and allocating resources to most profitable opportunities, effectively engage Operations & Risk teams to understand and contribute to the overall processes & profitability across locations. Getting new key dealers to expand dealer base and manage dealer relationship. Maintain the productivity at required level. Ensure the customer satisfaction. Ensure TAT times on approved and disbursed applications and dealer payments. Meeting with RSM /ASM & set target monthly/weekly for RM, DST Prepare monthly working plan for sales teams , r...

About The Role Area Sales Manager - Business Loans-Business Loans-Sales To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities a...

About The Role Area Manager Customer Care Rest of Maharastra Grade M4 Leading a team of Approx7 Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (EgHome loan / LAP/Personal Loan). Address Service Request /Complaints including those created by channel partners (Branches / Wealth/Contact Centre) and ensure all are closed within TAT Drive Digital Adoption for all Retail Asset Clients Close looping of Complaints and TNPS Detractor feedbacks end to end and incorporate changes for improvement. Ensure we maintain benchmark TNPS score of +65 Process modifications and Business Process Reengineering to bring about efficiency in process an...

About The Role Job Role: To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and m...

About The Role Department SBE (BL/WC) Location Reporting Relationship Zonal Business Manager (ZBM) Position Grade M6/M7 Job Role Managing team of leaders and front line resource at Regional Level Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members s...

About The Role Department SBE (BL/WC) Location Reporting Relationship Zonal Business Manager (ZBM) Position Grade M6/M7 Job Role Managing team of leaders and front line resource at Regional Level Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members s...