344 Tat Jobs - Page 13

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities :Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap

Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities :Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables: Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap

Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose To manage the Operations of Branch assigned Duties and Responsibilities 1.Process Management ‚ This position will be responsible for branch Operations including Quality check of applications, Disbursement initiation, File management, Document management & Customer Service. ‚ Take end to end ownership of Disbursement TAT. ‚ Ensure effective cash management at Branch. ‚ Ensure Adherence to vaulting process and policy. ‚ Monitor EOD and BOD activities related to respective branches and resolve issues. ‚ Audit query response and resolution. ‚ Identify and provide inputs to bring automation in processes. ‚ Identify need for additional BC/Banking points for cash deposition. ‚ Sharing of Best practices with other branches. 2.Team development ‚ Participate in providing training to sourcing team and vendors. ‚ Support in generating business ideas and taking it to implementation. Major Challenges Following decisions are taken by the role: ‚ Identify projects required to improve the performance of process or systems. ‚ Maintain the productivity and to keep improving the same. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Challenger attitude b)Work Experience ‚ Minimum 2-3 years of experience in financial industry ‚ Past experience in onboarding and operations will be an added advantage ‚ Prior experience in NBFC preferred

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap

Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated

Role & responsibilities Coordinate between Intra Teams, Clients and support team to provide first class technical support to clientele in higher education. Ensure tickets are being dispatched and addressed within SLAs. Set-up, manage and coordinate client calls for the team. Ensure coordinating with inter, intra teams and clients to set up activities and calls as required. Share required data for management reporting with defined frequency; daily, weekly, and monthly. Assign problems/tasks to tech support specialists. Regularly review and analyze the service boards and follow-up with inter team and client. Analyze situations and determine resources needed to solve them. Make decisions quickly, often with limited information. Follow up with customers to gauge their satisfaction with problem resolution; identify tech support problem areas (i.e., negative trends) and, if warranted, implement corrective actions Review daily priorities and take appropriate action to ensure results are achieved. Availability of support in Non-Business Hours as and when needed. Liaison with the internal functions including Customer Success, product management, product engineering and other service functions. Work on preparing monthly roster, on call roster. Work on collating the data required for on call reports.

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap

Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap