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1 - 3 years
3 - 5 Lacs
Jalalabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Dholi (Moraul)
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Gauribidanur
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Sivakasi
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Kota
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Shrirampur
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Malegaon
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Ramanathapuram
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Hyderabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Kodinar
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Nizamabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Mahnar
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Ongole
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Thiruvarur
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Duties and Responsibilities ::Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap Required Qualifications and Experience Duties and Responsibilities :Key Deliverables:Duties and Responsibilities :: Support field through trouble shooting on system Ensuring governance adherence and meeting the TAT Monthly hold clearance Process Analysis & Sharing of best practices with team. Coordinate with Sales"& ensuring mechanism in place for processing of files within desired TAT. Ensuring timely communication to stakeholders on any change in process Liasoning with functional team- Operations, risk, banking, to cover process gap
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Nagarkurnool
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Bhimavaram
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 3 months ago
1 - 4 years
3 - 6 Lacs
Beawar
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Kothagudem
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll)- Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM- Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) ‚ Total Team Size:9 ‚ Number of Direct Reports:5 to 9 ‚ Number of Indirect Reports:NA ‚ Number of Outsourced employees:5 to 9 ‚ Number of locations:1 to 4 ‚ Number of products:1 i.e. Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications- Graduate / Post Graduate Good command in excel is essential. Work Experience- 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Biswanath
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Manesar
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Sohna
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Posted 3 months ago
3 - 4 years
5 - 6 Lacs
Palani
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Fatehabad
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Patna
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications and Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 3 months ago
2 - 4 years
4 - 6 Lacs
Paonta Sahib
Work from Office
Job Purpose "This position is open with Bajaj Finance ltd." Duties and Responsibilities To Ensure SLA Delivery for each process - To Ensure quality of files processed by the Operations team are within the specified guidelines - Achieve Service To Sales Numbers - To Ensure all cash management services at the branch are delivered - Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc - Data Analysis & Sharing of best practices with team - Ensuring Implementation of Policies & processes - Coordination with various HO / Cross functional departments & providing feedback - Recruiting and manpower forecast & planning - Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction - Vendor management (CPV Agencies) - Ensuring Compliance & Integrity within the area/region - To Support all New Initiatives & functional Projects of the Function Required Qualifications and Experience ? Should have 2-4 years¢ experience, and minimum 1 years managing branch operations ? Should be a post graduate preferably ? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills. ? Self-motivated and a self-starter
Posted 3 months ago
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