Assistant Manager - WFM GeBBS Healthcare Solutions

8.0 - 13.0 years

2 - 10 Lacs

mumbai, maharashtra, india

On-site

Skillset and Criteria Should have knowledge and experience in RTA, scheduling, capacity planning, billing* Candidate should have knowledge of scheduling based on workload method and Erlan-C Candidate should have detailed knowledge of capacity and manpower planning along with client handling experience for capacity calls, should have knowledge of PCM , FTE and hourly billing. Provide end-to-end Work Force Management Support to Operations and support functions. Adjust workforce requirements based on changing / dynamic forecasts; reforecast when necessary. Establish and maintain communication channels regarding events that impact call and claim volumes Responsible for all aspects of Data manage...

Posted 3 days ago

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