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0.0 - 3.0 years
2 - 4 Lacs
chennai, tamil nadu, india
On-site
Profile / Function: Operations & Process Management: Ensure processes are followed as per the rolled-out SOP Discrepancy management across lines of business (LOBs) Adherence to TAT for inward and policy issuance Ensure productivity (capacity utilization) is 100%+ Maintain quality control in all operational activities Audit, Compliance & Controllership: Achieve satisfactory audit scores for the branch Ensure banking control and reconciliation closures Manage petty cash effectively Process billing for local vendors Manage cover notes as per guidelines Adhere to AML (Anti-Money Laundering) guidelines Maintain all compliance and audit registers as per defined processes Follow third-party cheque process as per SOP Customer Centricity: Effectively resolve customer queries received at the branch Manage pre-inspection activities Ease of Doing Business: Own branch sales support and coordinate effectively with the central team Be responsible for all branch activities Maintain a thorough understanding of products, processes, and systems Share and discuss process changes with all stakeholders at the branch Conduct IMD connect/visits Ensure timely archival of records Projects and Initiatives: Cross-sell/Upsell: Contribute to top and bottom line through walk-in customers and known sources Renewal management: Ensure operations code renewal and retention IMD/Sales team training: Organize training at regular intervals on process, systems, and UW guidelines Initiatives closure: Identify and deliver process/system improvements via the iThink platform Capacity utilization: Effectively manage ops resources and load-sharing UAT feedback: Timely delivery of User Acceptance Testing feedback Experience Level: Minimum 2 years of experience in general insurance is a must Qualifications: Graduation
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
sonipat, haryana
On-site
The role involves overseeing CFA operations within assigned regions, focusing on ensuring timely billing, adherence to TAT for dispatches and deliveries, and maintaining inventory health. You will be responsible for coordinating with transporters to ensure on-time vehicle placement and delivery of materials in good condition. Additionally, you will manage inventory control, including non-saleable inventory, batch-wise stock keeping, FIFO control, and POSM materials stock management. You will also be tasked with overseeing the pick-up, audit, and claim settlement of DB Damage materials, monitoring order bookings, delivery tracking, and generating ad-hoc reports. Tracking sales returns, approving them, and managing related accounting tasks will be part of your responsibilities. Ensuring the proper disposal of expired and damaged goods, and coordinating with Implants for scheduling MT deliveries are key aspects of the role. Regular stock counts at CFAs, liaison between the Planning team and CFAs for stock corrections, and maintaining accurate records including billing documents, DB damage documents, and PODs are vital duties. You will also be involved in executing cost-saving projects and supporting ad-hoc MIS requirements. The ideal candidate should have a Graduate degree, with an MBA being preferable. Proficiency in MS Excel is essential, along with the ability to interpret data. A minimum of 3-5 years of experience in warehouse operations management is required for this role.,
Posted 2 weeks ago
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