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1.0 - 5.0 years

3 - 6 Lacs

Ahmedabad

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About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients Our founders and team members have industry experience and have held senior positions in a wide variety of companies from emerging startups to large Fortune 50 firms and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support You will use email and chat applications to give clients quick answers to simple IT issues For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering Microsoft, Cisco, Linux or similar certification is a plus If youre naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, wed like to meet you. Ultimately, you will be a person that our customer's trust They will rely on you to provide timely and accurate solutions to their technical problems. Experience : 2 3 years Shifts: Rotational Shifts Responsibilities Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers Efficiently handling incoming voice calls and acting as the first point of contact for service request calls & requisitions through voice support. Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. Provide phone and help desk support for local and off-site users. Provide network troubleshooting and support, as well as end-user software and hardware troubleshooting. Record detailed incident descriptions in the call tracking system and follow up to resolve issues, ensuring customer satisfaction. Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue Properly escalate unresolved issues to appropriate internal teams (e.g software developers) Provide prompt and accurate feedback to customers. Refer to the internal database or external resources to provide accurate tech solutions Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Document technical knowledge in the form of notes and manuals Requirements Active Directory/User management/ Troubleshooting Office 365-Outlook Troubleshooting Windows and system application Troubleshooting Knowledge of Technical Terms DNS/DHCP/VPN/Network etc. Knowledge/Experience of Backup tools Knowledge of Ticketing tools and SLA. Knowledge of Server/Network Monitoring Tools Excellent analytical skills, written and verbal communication. Experience as a technical specialist in customer-facing roles Strong task management skills Customer focused with a passion for resolving unique problems Must have on-call support experience International client support experience (Preferred) Basic knowledge of AWS and Linux (Advantage) 24*7 Support (Rotational Night Shift) 5 days working. Voice Support. Perks working at Tech Holding: Learning & Development Opportunities 2 Rotational Week-Off Employee Family Insurance Various type of Leaves (Apart from Casual and Sick Leaves, New Parent Leaves, Marriage Leaves.) Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic If you require accommodation in the application process, please contact our HR

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0.0 - 1.0 years

1 - 4 Lacs

Bengaluru

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Job Summary: We are looking for an energetic and proactive Operations Intern to join our team. This role is ideal for someone who is organized, detail-oriented, and eager to learn the ins and outs of business operations within a fast-paced communication company. You will work directly under the guidance of the team and collaborate across departments to keep things running smoothly. Key Responsibilities 1. Minutes of Meeting (MoM): Accurately document minutes during key meetings, ensure timely circulation, and track action points. 2. Follow-ups: Manage follow-ups with stakeholders across departments to ensure timely closure of tasks and deliverables. 3. Communication: Act as a bridge between teams, ensuring clear and consistent communication across departments. 4. Day-to-Day Operations: Support daily operational tasks such as tracking project timelines, updating reports, managing documentation, and internal process coordination along with the team. 5. Assisting The Team: Provide administrative and execution support to the team in task management, planning, and process improvement initiatives. 6. Cross-functional Coordination: Work closely with design, marketing, accounts, and HR teams to support internal workflows. 7. Task Tracking: Help maintain and update internal dashboards, trackers, and productivity sheets. Skills & Requirements Strong verbal and written communication skills Proficiency in MS Oce / Google Workspace tools (Docs, Sheets, Slides) Good organizational and multitasking abilities Analytical mindset with attention to detail Ability to take ownership of tasks and work independently Eagerness to learn and grow within a creative and dynamic environment

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4.0 - 7.0 years

5 - 9 Lacs

Bengaluru

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Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries, We are looking for a talented Senior NetSuite specialist to join our growing team In this role, you will have a significant impact on the business by translating customer requirements into a working solution in the NetSuite platform You Will: Focal point for designing, developing and maintaining our NetSuite solution to enhance our business processes and requirements Develop and customize processes throughout workflows and SuiteScript ensuring system optimization, and compliance with best practices, Collaborate with cross-functional teams to design and implement integrations between NetSuite and other systems, ensuring seamless data flow and functionality, Engaging with users at all levels of the business to resolve queries, providing first-line support, Analyze business requirements within NetSuite and supporting applications, Assist Different teams with change management issues, Maintain existing solutions and Implement improvements, Participate in and/or lead test planning, document test plans, and test conditions; perform solution testing, document test results, and assist with defect resolution, Be a primary contact with third party developers on solutions Leading the end-to-end development process from design to acceptance & implementation, Requirements: 3+ years of experience as a NetSuite admin a must Strong Hands-on experience in NetSuite customization Experience working in a dynamic environment using agile methodologies, Deep understanding of NetSuite capabilities and the ability to determine rather to utilize native functionality Vs developing tailored solution Understanding of how to work with Business Stakeholders and some familiarity with SaaS product-based business processes, Experience in building Workflows, Experience creating saved searches and financials reports Strong knowledge of API services to ensure data exchanges work correctly, Excellent task management, organization, and attention to details Excellent interpersonal and team collaboration skills, problem-solving and responsive to questions Fluent in written and spoken English Adaptable and able to work in a fast-paced start-up environment with changing and evolving Requirements/Responsibilities Strong self-learning abilities

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1.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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Job Title: Client Operations & Billing Manager Role & responsibilities Handle incoming client calls and provide appropriate responses or escalation. Provide basic customer support and query resolution. Create and manage support tickets. Create, assign, and monitor tasks in CRM . Prepare invoices, quotations, and payment reminders. Follow up for payments and update billing records. Coordinate with staff to track the progress of assigned tasks and tickets. Generate weekly reports on employee task/ticket performance. Key Skills Client Relationship Management CRM MS Excel Billing Collection Task Management Escalation Handling Communication Skills (English, Telugu, Hindi) Team Coordination Proactive Execution

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0.0 - 1.0 years

1 - 2 Lacs

Bengaluru

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Job Summary: We are looking for an energetic and proactive Operations Intern to join our team. This role is ideal for someone who is organized, detail-oriented, and eager to learn the ins and outs of business operations within a fast-paced communication company. You will work directly under the guidance of the team and collaborate across departments to keep things running smoothly. Key Responsibilities 1. Minutes of Meeting (MoM): Accurately document minutes during key meetings, ensure timely circulation, and track action points. 2. Follow-ups: Manage follow-ups with stakeholders across departments to ensure timely closure of tasks and deliverables. 3. Communication: Act as a bridge between teams, ensuring clear and consistent communication across departments. 4. Day-to-Day Operations: Support daily operational tasks such as tracking project timelines, updating reports, managing documentation, and internal process coordination along with the team. 5. Assisting The Team: Provide administrative and execution support to the team in task management, planning, and process improvement initiatives. 6. Cross-functional Coordination: Work closely with design, marketing, accounts, and HR teams to support internal workflows. 7. Task Tracking: Help maintain and update internal dashboards, trackers, and productivity sheets. Skills & Requirements 1. Strong verbal and written communication skills 2.Proficiency in MS Office / Google Workspace tools (Docs, Sheets, Slides) 3. Good organizational and multitasking abilities 4.Analytical mindset with attention to detail 5.Ability to take ownership of tasks and work independently 6.Eagerness to learn and grow within a creative and dynamic environment

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1.0 - 4.0 years

2 - 2 Lacs

Jalandhar

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Support the daily operations of the library by performing clerical tasks, assisting patrons, maintaining collections, and ensuring a welcoming and organized environment. Help the library meet the information and research needs of its users.

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8.0 - 13.0 years

25 - 30 Lacs

Hubli, Mangaluru, Mysuru

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Job Description: Role Context: Role Engineering Manager Job Description: We are seeking a highly skilled and experienced Technical Lead with a strong background in engineering management, project management, and task management The ideal candidate should have hands-on development experience either in in front-end (web development) or backend technologies (NodeDot JS and JavaScript) with 6- years of technical expertise and 2-3 years of experience in team management, ideally from Tier II engineering colleges A background in product-oriented organizations is highly preferred, Key Responsibilities: Oversee and manage a development team, ensuring efficient task management, project delivery, and alignment with overall business goals, Lead technical projects, ensuring high-quality output and adherence to timelines, Provide hands-on guidance and expertise in front-end or backend development, focusing on scalable and maintainable solutions, Collaborate with cross-functional teams to design, develop, and implement product features, Drive team growth by mentoring and fostering a positive, inclusive, and productive team culture, Communicate effectively across all levels of the organization, delivering presentations and updates as needed, Requirements: Experience: 6- years of hands-on development in front-end technologies (web development) or backend (NodeDot JS and JavaScript), Team Management: 2-3 years of experience managing and mentoring engineering teams, Educational Background: Degree in Computer Science, Engineering, or a related field, preferably from Tier II engineering institutions, Technical Proficiency: Strong technical foundation with a proven ability to deliver in a fast-paced, product-driven environment, Soft Skills: Strong communication and presentation skills; ability to convey technical information to non-technical stakeholders, Preferred Qualifications: Previous experience in product-based organizations, Familiarity with agile methodologies and best practices in software development,

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4 - 8 years

5 - 10 Lacs

Mumbai

Work from Office

Preferred Qualifications: Technical / Professional Skills Should have knowledge of workflow Tools like Jira or Workfront. (Workfront would be an added advantage) Ability to individually solve technical problems using troubleshooting steps and identify practical actions. People Management Skills Good Communication Skills with the ability to work and connect with Stakeholders Good Understanding of the requirement of the stakeholder and providing resolutions Willing to understand new process, Plan the setup and bring in automation using the tool Others Should have excellent communication skills. Ability to work under pressure. Strong analytical capabilities, ability to interpret requirements, and provides business recommendations to mitigate business and operational risks.

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4 - 9 years

7 - 17 Lacs

Mumbai

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Job Description & Responsibilities Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams. Qualification, Skills & Experience Good hands-on experience in Advanced Python Programming Experiences in scalable Microservice Architecture and Development Good understanding of API Development, Messaging Queues and Asynchronous Task Management Basic DevOp skills and working with Docker Experience with LangChain, LangGraph, AutoGen or CrewAI are a big plus Ability to co-work in a small team with different locations Ability to learn and understand a new Python framework

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3 - 5 years

13 - 22 Lacs

Gurugram

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Key Responsibilities: 1. Program and Task Management o Plan, track, and prioritize tasks across multiple teams using Jira, ensuring all deliverables align with the startup's fast-moving goals. o Coordinate team workflows, ensuring seamless collaboration between Data Science, Analytics, and Engineering. o Proactively identify and resolve bottlenecks to maintain momentum in program execution. 2. Cross-Functional Collaboration o Partner closely with the CTO to translate business goals into actionable plans and technical roadmaps. o Work directly with team leads to keep priorities aligned and deliverables on track. o Facilitate daily stand-ups, sprint planning, and retrospectives to improve team efficiency. 3. External Stakeholder Management o Serve as the main point of contact for external stakeholders, ensuring clear communication, timely follow-ups, and smooth execution of dependencies. o Proactively manage external collaborations, ensuring alignment with company goals and timelines. 4. Startup-Focused Operational Excellence o Implement lightweight processes and tools to ensure efficient program management without adding unnecessary overhead. o Support the team by stepping in where neededwhether its managing resources, solving team blockers, or assisting with execution. 5. Scalable Process Building o Design and refine program management processes to scale with the startup as it grows. o Drive visibility across the organization by preparing clear and concise progress updates for the CTO and leadership team Requirements: o Experience as a Technical Program Manager or a similar role, preferably in startup environments. o Expertise with Jira and other project management tools for task tracking and team collaboration. o Familiarity with Data Science, Analytics, and Engineering workflows. o Strong organizational skills and the ability to manage competing priorities in a fast-paced environment. o Excellent communication skills to work effectively across teams and with external partners. o A proactive, problem-solving mindset with a bias toward action. Preferred Qualifications: o Hands-on experience working in a startup or early-stage company. o Background in a technical domain (e.g., software engineering, data science, or analytics). o Knowledge of Agile, Scrum, or Kanban methodologies. o Comfort with ambiguity and adaptability to evolving business priorities.

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4 - 8 years

6 - 10 Lacs

Pune

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About The Role Template Job Title Security Operations Center Technology Specialist Management Level:CL9 Location:Pune PDC3C Must have skills: Minimum of Associates degree in Computer Science, Information Technology Electrical Engineering or relevant field with 4 years Security application support Minimum of 4 years' experience operating and supporting CCure 9000 and Genetec Omnicast. Experience directly supporting security applications in access control, video surveillance, or building management systems within a SOC environment. Basic IP networking knowledge, including device configuration and troubleshooting. Self-Starter Mentality:Ability to work independently, take initiative, and drive project to completion. Strong cross-functional collaboration skills, working with IT, security, operations, and leadership teams. Excellent problem-solving abilities, with a focus on troubleshooting and resolving technical issues efficiently. Proficiency in Microsoft Office Suite, particularly Excel, Power BI, SSRS, for reporting and analysis. Good to have skills: Experience with automation leveraging PowerAutomate. Experience with project/task management tools such as JIRA, Smartsheet, Asana, Monday.com, DevOps, or Microsoft Planner. Hands-on experience with SOC video wall systems. AutoCAD experience Excellent organization, analytical, and communication skills Rapport and influence building skills Excellent customer service Ability to learn quickly and to multitask; be adaptable and flexible Ability to work autonomously and in a team environment, while paying strict attention to detail Ability to adhere to timelines and deadlines with effective time management skills Must be able to work with and protect highly confidential information Strong decision-making ability during emergencies Demonstrated ability to drive organizational change, change management Demonstrated ability to influence cross-functional and cross-regional teams to drive collaboration and strategic outcomes for business ASIS CPP and or PSP certification Certified Information Systems Security Professional (CISSP) Strong knowledge of ISO 27001 Controls and Risk Management Framework Job Summary : Accenture's Global Protection and Security (GP&S) team is seeking a skilled security technology specialist to support the regional Security Operations Centers (SOC). Responsibilities include assisting with the managing/configuration of electronic access control and security video systems and acting as the local resource at both SOCs to implement the SOC Technology Manager's priorities. The ideal candidate has a strong background in Software House/HID electronic access control technologies and Genetec's Omnicast video management system, as well as familiarity with industry standards, application and alarm management, installation and maintenance of systems, along with strong communication skills and the ability to work collaboratively. This role requires a self-starter with strong task management skills, capable of driving initiatives independently while collaborating with cross-functional teams. The ideal candidate will have hands on experience in electronic access control, security video systems, IT infrastructure, and business intelligence reporting, with a strong focus on system health monitoring, workflow automation, security platform integrations, and troubleshooting networking protocols. The position provides hands-on support for security applications (CCure 9000, Genetec Mission Control, Everbridge, SureView.), SOC video wall systems, and networked security devices, while working closely with IT, security operations, and local leadership teams to optimize technology performance and incident response workflows. Roles & Responsibilities: Supports the Security Operations Center (SOC) and liaises with the SOC Technology Manager to support their security technology systems Assist with updating access control and video surveillance training materials Configure, maintain, and troubleshoot security applications, including CCure 9000, Genetec Security Center, and other access control/video management systems. Provide technical support for SOC video walls, ensuring proper functionality of hardware (monitors, controllers, matrix switchers, KVMs, etc.) and software (Genetec Security Desk, CMS platforms, SureView, etc.). Support device onboarding, configuration, and software updates for security and SOC hardware. Monitor operational security systems for errors, alerts, and system health, proactively resolving issues. Work closely with SOC operators to ensure their tools are functional, responsive, and aligned with operational needs. Assist with remote troubleshooting and system maintenance for global SOC locations. Network & Infrastructure Optimization: Support IP network configuration and connectivity troubleshooting for security devices and SOC systems. Ensure SOC technology integrates properly with IT-managed infrastructure and cloud-hosted platforms. Assist in implementing system enhancements for video streaming performance, network reliability, and SOC hardware efficiency. Incident Response & Cross-Functional Support: Act as a technical liaison between SOC teams, IT, and security operations, ensuring seamless security system performance. Participate in incident response workflows, helping troubleshoot and escalate security system issues impacting operations. Maintain and update SOC technology documentation, including system diagrams, troubleshooting steps, and support playbooks. Project & Task Management: Manage small-to-medium security technology projects, such as video wall upgrades, security system enhancements, and new SOC integrations. Collaborate with IT, security, and operations teams to execute technology initiatives and ensure timely delivery of upgrades and improvements. Support various project stakeholder by ensuring security video systems meet standards and are installed and configured correctly across all Accenture locations Additional Information: Ability to work non-standard hours, including weekends and holidays as required by incident recovery. You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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2 - 7 years

3 - 4 Lacs

Vijayawada

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Role & responsibilities We are seeking a proactive and highly organized Schedule Manager to oversee and manage organizational scheduling and planning activities. The ideal candidate will be responsible for coordinating schedules across departments, tracking timelines, and ensuring efficient calendar management for senior leadership. This role requires close collaboration with department heads and top management to align priorities and ensure seamless execution of strategic initiatives. Key Responsibilities: Coordinate and manage schedules for key projects, meetings, and organizational activities Work closely with department heads and the executive leadership team to align timelines with business goals Maintain and update master calendars for cross-departmental planning Anticipate and resolve scheduling conflicts or delays proactively Track progress against set timelines and escalate critical deviations Prepare daily/weekly/monthly schedule reports and dashboards Assist in planning high-level events, review meetings, and project reviews Ensure all stakeholders are informed of schedule changes and updates Eligibility Criteria: Bachelors degree in Business Administration, Project Management, or a related field Proven experience in a scheduling or coordination role Experience working with senior leadership or in a high-responsibility role is preferred

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3 - 5 years

5 - 6 Lacs

Hyderabad, Uppal

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Need a strict, results-driven Senior Project Manager who relentlessly follows up with teams and ensure every task is completed on time. You should lead with precision, enforce deadlines and track progress daily, and hold everyone fully accountable.

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